Documents in the Cloud

I can't  access my documents in the cloud on any iOS devices. I can't access iWork for iCloud on the web. Did someone have the same issue??

It is a very common problem happening right now. Unfortunately unless you have a device that is less than 90 days old, you cannot call into support to report it as a problem and then Apple does not know the extent of this issue.
Liked the idea of storing and syncing multiple device to the cloud, but without support, it is losing it appeal.

Similar Messages

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  • How do I duplicate a pdf document in the cloud?

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  • IWork-documents in the cloud

    Anyone else having trouble with iWork-documents in the cloud today? I cannot connect to the thru my iOS-devices, neither upload new from my mac.

    I have the same problem:
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    Did you solve it?
    How?

  • Documents in the Cloud not working

    I'm having issues with the Documents in the cloud feature for a couple of days now, first I thought my restore fixed it but as I was working with some documents in iWork for iOS I ran into the exact same problem again.
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    I checked the logs for my iOS devices (an iPad 2 and iPhone 4S) and they both exhibit a particular line when I try to sync my files with iCloud
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    I'm having weirdness in Numbers and Pages too. Just upgraded an iPad 4 to 8.1.1, and now neither Numbers or Pages will load the iCloud documents. In fact, when I turn on "Use iCloud" in Settings and go to either of the Apps, nothing changes, but when I go back to Settings the "Use iCloud" has been switched back off. Both Apps load very slowly. When they finally do open and I click the + sign in the upper left of title bar, a blank cartoon-like bubble opens, then the App crashes. Interestingly a new iPhone 6 running the same software works just fine... both Apps load quickly and retrieve the iCloud documents instantly. I haven't got a clue...

  • After the last update I lost a lot of documents I had edited and saved in my tablet. Any option to recover them? Now I can only access the documents of the cloud.

    After the last update I lost a lot of documents I had edited and saved in my tablet. Any option to recover them? Now I can only access the documents of the cloud.

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    How to manage files in Acrobat DC for iOS
    For Android devices
    How to open PDFs on Adobe Acrobat DC on Android
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  • Documents in the Cloud a one-way street?

    I was really looking forward to the Documents in the Cloud feature so that my Numbers spreadsheets would stay in sync between my Mac, iPad, and iPhone. However, currently any documents I save to iCloud from my Mac never become visible to Numbers running on my iOS devices. However, if I create a new document on iOS, the Mac version eventually sees it and also changes made on the Mac are synced to the iOS versions, albeit with quite a delay. The Mac is running Mountain Lion and all apps are patched to their latest versions. However, my iWork on the Mac is a boxed copy as I bought it before the MAS versions came out.
    Does anyone have ideas on how to make this work properly? In the current form it's not quite what the feature description promised.

    Actually, I found this:
    Documents in the Cloud. And on your Mac or PC.
    iCloud makes it easy to move Pages, Keynote, and Numbers documents between your computer and your iOS devices. Just sign in to icloud.com/iwork in any modern web browser, and all your iWork for iOS documents will be there — complete with your most recent edits. Click a document to download it in iWork ’09, Microsoft Office, or PDF format. You can also drag and drop any iWork ’09 or Microsoft Office document from your computer into one of the iWork apps on icloud.com, and it automatically appears on all your iOS devices, ready for you to review, edit, or present.
    BUT - it states that the document will be downloaded. I am assuming then, that the document will need to be reuploaded after editing.
    Can anyone confirm?

  • "Documents in the Cloud" NOT syncing between devices.

    I am terribly confused about DOCUMENTS IN THE CLOUD.
    My whole understanding was that your documents would SYNC between your devices, iMac/iPhone/iPad.
    I have PAGES installed on all my devices. But nothing is syncing. If I make changes to one of the documents it remains on that particular device and does not effect my other devices.
    And YES I have iCloud enabled on all my devices.
    I THOUGHT that if I edited a document on my iMac it was supposed to send the edit to the cloud where it would then be sent to my other devices, iphone and ipad?
    Am I missing something? Did I misunderstand the keynote?

    For the avoidance of doubt in addition to settings> iCloud> documents & data being enabled, have you checked that settings> keynote> iCloud is also set to on.

  • "Documents In The Cloud" lost after restore

    Hey,
    My Safari was acting up so I decided to restore my Air to a Time Machine copy that was like 2 weeks old. After doing this my Pages documents have been restored to the date the backup was made! This is horrible, I had some important work in there. Guess with all this smart cloud technology it's still important to keep backups :/
    Anyway, is there ANY way I can get my Documents In The Cloud items back to what they we like yesterday, before the restore?
    Any help is MUCH appreciated.

    Documents stored in iWork (e.g. Pages docs) on icloud also have a copy stored locally.  When you restored from a TM backup, you got back the old iwork files.  Whether viewing the older files has put those copies in icloud, in place of the new ones, I'm not sure.  But if you log into icloud.com and go to the iwork page, you'll find those files there.  You can then download them to the mac.  Whether they will be the recent, new versions or the old versions, I don't know.

  • "Documents in the Cloud" and Mountain Lion workflow??

    I haven't yet upgraded to Moutain Lion but before I do I'm wondering if anyone can help answer a workflow question related to Documets in the Cloud and how it runs on Mountain Lion:  Has Apple solve/simplified/streamlined the use of Documents in the Cloud beyond what is a significant hassle in Lion?
    To better undertsand the context of my question, it may help to explain how it's working for me with Lion.  I currently have all of the '09 version of the iWork Suite of apps (Pages, Numbes, Keynote), as well as the  iOS versions of each.    Although Lion has iCloud connectivity, there doesn't appear to be any ability for Page (or the other apps) to share/save/open documents directly to and from iCloud itself. Beyond the fact that there is no readably folder structure to iCloud, the current situation recquires me to manually drag/drop a file from my local HDD to the iWork interface on iCloud.com.    Only then can I see and open the document on my iPad, iPhone, etc.   Then, in order to back to my desktop, I have to manually download the file from the iCloud.com interface and reopen it locally.  This means that unless I've taken the extra step of modifying the filename at some point in the process I now have two documents on my local drive with the exact same filename. 
    So, again, my question is:  has Mountain Lion simplified/solved/steamlined the currently ridiculous process, or whill I still have to instead opt for Dropbox, Google Drive, or Box, all of which have user navigable directory structures and avoid the duplicate file issues?

    Yes, it is simpler to work with iCloud files in Mountain Lion, assuming you have the latest version of each of the iWork '09 applications. You can open documents directly from iCloud in Pages, Numbers, and Keynote, and you can choose whether a new document is saved into iCloud or on the normal Finder file system.

  • Documents in the Cloud - Need an easy answer

    I have OS X Mountain Lion on a 27 inch iMac and 13 inch MacBook Pro, iPhone 4 and an iPad 2. I am trying to use iCloud to sync documents such as Pages Keynote and Numbers between them seamlessly. I have documents in the cloud turned on on all of my devices. I can upload documents into the cloud from my Mac computers, and they automatically upload into the cloud on my iOS devices. Any changes I make to the document on my iOS devices (ipad and iphone) automatically appear on my desktop and MacBook almost instantly which is awesome.I just can't get it to work in reverse. What I mean is when I make changes on my imac or MacBook Pro the changes do not appear automatically on the iOS devices. Is there anyway to sync or save the changes made on my Macbook pro or imac directly to my iOS devices without saving the document and re-uploading the document onto iCloud after making changes or editing the document. This only adds another version of the document in the cloud which doesn't seem logical. having more than one copy of the document and iCloud seems ridiculous. I thought this was the reason to buy mountain lion so that all devices would seamlessly work together, and keeps your documents in sync across all devces.
    I know someone in this community knows the answer. It's a yes or no answer, as it's either possible or it can't be done. I don't want to hear maybe a future update may fix the problem. Thank you for any advice
    iMac (27-inch Mid 2010), OS X Mountain Lion, 1TB

    .I just can't get it to work in reverse. What I mean is when I make changes on my imac or MacBook Pro the changes do not appear automatically on the iOS devices.
    Try this...
    Open System Preferences > iCloud
    Deselect the box next to: Documents & Data then reselect it.
    On the iOS devices, tap Settings > iCloud
    Switch Documents & Data off then back on.
    Give it a minute or two for edits to sync between your Macs and iOS devices.

  • Documents in the Cloud with a PC?

    I am thinking of using Pages & Numbers to manage some documents on my devices --> iPhone 4 & iPad2, MBP, but I sometimes want to edit these on my work laptop as well...which is a PC.
    If I use documents in the cloud, will I be able to open anything on my PC with the appropriate Office apps?
    I currently use Dropbox, which works great, but is limited in my ability to edit anything on my iPad...unless I pay for DropDAV...which I would prefer not to do.
    If I instead move my documents to iCloud, I know this will sync things across my apple products, but what about modifying things on my PC??
    Has anyone tried this?

    Actually, I found this:
    Documents in the Cloud. And on your Mac or PC.
    iCloud makes it easy to move Pages, Keynote, and Numbers documents between your computer and your iOS devices. Just sign in to icloud.com/iwork in any modern web browser, and all your iWork for iOS documents will be there — complete with your most recent edits. Click a document to download it in iWork ’09, Microsoft Office, or PDF format. You can also drag and drop any iWork ’09 or Microsoft Office document from your computer into one of the iWork apps on icloud.com, and it automatically appears on all your iOS devices, ready for you to review, edit, or present.
    BUT - it states that the document will be downloaded. I am assuming then, that the document will need to be reuploaded after editing.
    Can anyone confirm?

  • "Documents in the Cloud" vs iCloud---lost docs

    I put in a new SSD and upgraded my MBP to Yosemite. All good---except some docs I had written using Text Editor are now somehow just gone. Evidently these were saved to Documents in the Cloud, which is now just gone...??
    What has Apple done with my docs that were saved in Mountain Lion to (what it called anyway) the Cloud?
    In Snow Leopard, my last OS, my Text Edit offered an option to save and open docs either to/from On This Mac, or onto Cloud. Some I had saved to Cloud, they are now in some unknown domain of cyberspace, or annihilated.
    Apple says iCloud Drive now doesn't offer saving of text docs written in Text Edit. The Text Edit app used to offer saving/opening docs from what it called "Cloud"---evidently that was Apple's Documents in the Cloud, which is now deprecated---?
    Apple told me that "the docs might be saved in Pages format" on iCloud Drive, but I thought I would inquire here if anyone had any experience with this, it looks like once you upgrade to iCloud Drive there's no going back, so I'm afraid to upgrade and then find the docs still aren't there and have been annihilated.
    How to find my previous Documents in the Cloud folder, now that I'm on Yosemite with a new hard drive?  I tried searching the old hard drive for .txt docs, it doesn't seem to see them. I have not searched Time Machine, but if I can't find the .txt files on the old hard drive, how would I find them in Time Machine?
    I was a fool not to save the Documents in the Cloud docs separately---hoping someone can help me figure out if they still exist.
    John in Houston

    Documents stored in iWork (e.g. Pages docs) on icloud also have a copy stored locally.  When you restored from a TM backup, you got back the old iwork files.  Whether viewing the older files has put those copies in icloud, in place of the new ones, I'm not sure.  But if you log into icloud.com and go to the iwork page, you'll find those files there.  You can then download them to the mac.  Whether they will be the recent, new versions or the old versions, I don't know.

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