Documents not coming in to SAP

Hi experts,
My client is using third party software Basware for processing incoming invoices. it is giving following error while transferring the document from Basware to SAP. Kindly help.
Its urgent.
Error displayed
Message = ‘Error in Document BKPFF $ PP1CLT700’ Type=’E’ Id=’RW’ Number =
Message=’Order XXXXXXXXX does not exist’ Type= ‘E’ Id=’KO’
Message = ‘Network or Network Activity XXXXXXXXX does not exist’ type= ‘E’
Message = ‘Network or Network Activity XXXXXXXXX does not exist’ type= ‘E’
Thanks in advance
JS

Hi JS !
Basically, using XI, your third party software will make available to SAP some info. This info could be exported as a file for example or XI could execute a select query to the third party software database. Once the info is inside XI, it is mapped and converted to the expected SAP format. Then XI sends the info to SAP using one of this 3 adapters: ABAP Proxy, IDOC or RFC.  Maybe in your case, XI is executing a function module (BAPI) via RFC in your R/3 system, using with values from third party system as parameters. It should be the same as entering transaction se37 in R/3, filling all the BAPI parameters and executing. According to your error, maybe the BAPI is throwing an error independently of XI, that why I suggested to directly access R/3, go to transaction SE37, locate the BAPI function module used by XI and try to simulate an execution to see if the problem is in XI or in the BAPI.
Regards,
Matias.

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    4 ETW000 ===============================================
    4 ETW000
    4 ETW000 date&time   : 24.06.2009 - 13:04:46
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    4 ETW000  [dev trc     ,00000]  load shared library (/usr/sap/DC2/SYS/exe/run/dboraslib.so), hdl 0
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    4 ETW000                                                                             112  0.095070
    4 ETW000  [dev trc     ,00000]  db_con_connect (con_name=R/3)                        147  0.095217
    4 ETW000  [dev trc     ,00000]  find_con_by_name found the following connection for reuse:
    4 ETW000                                                                              88  0.095305
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    4 ETW000  [dev trc     ,00000]  Got ORACLE_HOME=/oracle/DC2/920_64 from environment
    4 ETW000                                                                            1837  0.097234
    4 ETW000  [dev trc     ,00000]  -->oci_init1                                         123  0.097357
    4 ETW000  [dev trc     ,00000]  -->oci_initialize (con_hdl=0)                         73  0.097430
    4 ETW000  [dboci.c     ,00000]  *** ERROR => OCI-call 'OCIEnvCreate' failed: rc = -1
    4 ETW000                                                                            9213  0.106643
    4 ETW000  [dblink      ,00419]  ***LOG BY2=>sql error -1     performing CON [dblink#2 @ 419]
    :$
    4 ETW000                                                                             266  0.094860
    4 ETW000  [dev trc     ,00000]  New connection 0 created                              98  0.094958
    4 ETW000  [dev trc     ,00000]  0: name = R/3, con_id = -000000001 state = DISCONNECTED, perm = YES, reco = NO , timeout = 00
    0, con_max = 255, con_opt = 255, occ = NO
    4 ETW000                                                                             112  0.095070
    4 ETW000  [dev trc     ,00000]  db_con_connect (con_name=R/3)                        147  0.095217
    4 ETW000  [dev trc     ,00000]  find_con_by_name found the following connection for reuse:
    4 ETW000                                                                              88  0.095305
    4 ETW000  [dev trc     ,00000]  0: name = R/3, con_id = 000000000 state = DISCONNECTED, perm = YES, reco = NO , timeout = 000
    , con_max = 255, con_opt = 255, occ = NO
    4 ETW000                                                                              92  0.095397
    4 ETW000  [dev trc     ,00000]  Got ORACLE_HOME=/oracle/DC2/920_64 from environment
    4 ETW000                                                                            1837  0.097234
    4 ETW000  [dev trc     ,00000]  -->oci_init1                                         123  0.097357
    4 ETW000  [dev trc     ,00000]  -->oci_initialize (con_hdl=0)                         73  0.097430
    4 ETW000  [dboci.c     ,00000]  *** ERROR => OCI-call 'OCIEnvCreate' failed: rc = -1
    4 ETW000                                                                            9213  0.106643
    4 ETW000  [dblink      ,00419]  ***LOG BY2=>sql error -1     performing CON [dblink#2 @ 419]
    4 ETW000                                                                             356  0.106999
    4 ETW000  [dblink      ,00419]  ***LOG BY0=>'OCI_ERROR' [dblink#2 @ 419]              61  0.107060
    2EETW169 no connect possible: "DBMS = ORACLE                           --- dbs_ora_tnsname = 'DC2'"
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    Line:-----
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    New value:- ORA_NLS33/oracle/client/92x_64/ocommon/nls/admin/data
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    This is R3trans version 6.09 (release 640 - 13.01.05 - 10:38:00).
    unicode enabled version
    2EETW000 sap_dext called with msgnr "2":
    2EETW000 -
    db call info -
    2EETW000 function:   db_ntab
    2EETW000 fcode:      NT_RDTDESCR
    2EETW000 tabname:    TADIR
    2EETW000 len (char): 5
    2EETW000 key:        TADIR
    2EETW000 retcode:    2
    R3trans finished (0012).
    nus650pa:dc2adm 7% R3trans -x
    This is R3trans version 6.09 (release 640 - 13.01.05 - 10:38:00).
    unicode enabled version
    R3trans finished (0000).
    So please help me out for the same.
    Apreciating your valuable help.
    Thanks and Regards,
    Ramkrishna

    Hello Markus and Mr. Joshi,
    The problem has been solved now.
    And the analysis of the logs was not much helpful as the dev_jcontrol, dev_dispatcher and other std_* logs were only saying about the shutdown operation.
    so i was trying to solve the issue old ways so tried the R3trans as such the client has not upgraded the kernel for pretty long time , but after much research i found out that there was a oracle client updated on the same server.
    so i changed the NLS33 parameter and also  added the old client path in  LD_LIBRARY_PATH.
    It worked fine and the portal is up and running.
    Thanks for the advice and help guys.
    Regards,
    Ramkrishna

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