Documents stored in SharePoint Online are slow to open if moved out of SP Online

My organization has had several instances where an employee will receive a document from a co-worker and then store it in one of their SharePoint online sites. The employee then moves the document to another location not on SharePoint online.
From that point on the document is incredibly slow to open, often taking 30 seconds or more. In addition if a user who doesn't have access to our SharePoint online environment receives the document via email and opens it a Office 365 logon prompt is
thrown up during the time the document is attempting to load. It seems that once a document is stored in SharePoint online it will attempt to check in to the site it was stored in in some fashion when it is launched. Any ideas as to if this behavior
can be changed so documents which are removed from SharePoint online continue to open quickly?
Thanks,
Matt

clear the office cache and try reinstalling office.

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How to create a document library in Sharepoint Online using Powerpoint?

I've been trying to create a document library in Sharepoint Online via pwoershell and I've been trying to see if anyone else has the code but the only scripts i could find are for Sharepoint 2010 on-premise and it's not compatible with Sharepoint 2013.
Can anyone help me?
Thanks!
Dearbhla Bradley

It's SharePoint Client-side Object Model. Here are few references:
http://msdn.microsoft.com/en-us/library/office/jj193041(v=office.15).aspx
http://msdn.microsoft.com/en-us/library/office/dn268594(v=office.15).aspx
These postings are provided "AS IS" with no warranties, and confers no rights.

I just update my iMac from Mountain Lion to Mavericks and the application are slow to open. The same happens to opening webpages . Please help

just update my iMac from Mountain Lion to Mavericks and the application are slow to open. The same happens to opening webpages . Please help

Resetting your Mac's PRAM and NVRAM
Intel-based Macs: Resetting the System Management Controller (SMC)
Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
Reinstalling Mavericks, Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion, Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

Running the latest OS Mavericks. 8 gigs of RAM. 150 gigs free space on computer. Problem: since upgrading to Maverick almost all applications are slow to open, and frequently many 'spinning ball' interruptions. Repaired disk permissions - no help.

I'm running the latest OS 10.9.1 Mavericks (late 2009 iMac). 8 gigs of RAM. 150 gigs free space on computer. Since upgrading to Mavericks, apps are slow to open, with frequent "spinning ball" interruptions. Repaired Disk Permissions - no help. Repaired disk - no problems indicated. Did notice in going to Utilities/Console that there are 4000 messages over a 3 day period. Any suggesstions how to correct this sudden slow down, other than psychiatric help?

Yes. Many messages show up when I try to use Office for Mac 08. Here's a sample (and one that repeats over and over again):
2/11/14 1:01:16.577 PM Microsoft Word[1912]: OTAtomicAdd32 is deprecated and will be removed soon. Please stop using it.
Also getting many msgs when I use Chrome.

My Mac laptop was running fine till I downloaded the latest itunes version this week, now all the programs are slow, ITUNEs cuts in and out. Anyone know what I did wrong?

My Mac laptop was running fine till I downloaded the latest itunes version this week, now all the programs are slow, ITUNEs cuts in and out. Anyone know what I did wrong?

Hello Mark Malecki,
Thanks for the question, and welcome to Apple Support Communities.
I understand you are having some issues with iTunes on your MacBook. You may want to isolate the issues further by testing to see if they persist in a new user account:
Isolating an issue by using another user account
http://support.apple.com/kb/TS4053
You can also try starting iTunes in safe mode:
iTunes: Troubleshooting issues with third-party iTunes plug-ins
http://support.apple.com/kb/TS3430
Thanks,
Matt M.

After installing Mavericks, computer is slow and applications are slow to open

Mavericks has slowed my IMAC to a crawl. Applications are slow to open. Disc burning is slow as well as photo editing. Any Idea's

We need more info about your iMac other than "My iMac is running slow."
What year, screen size, CPU speed and amount of RAM installed?
To find out info about your system, click on the Apple symbol in the upper left of the OS X main menu bar. A drop down menu appears. Click About this Mac. A smaller popup window appears. This gives you basic info like what version of OS X your iMac is running, the speed of your iMac's CPU and how much RAM is installed. Click on the button that says More Info. A larger window appears giving you a complete overview of your iMac's hardware specs. Highlight all of this info and copy/paste all of this into another reply to this post, editing out your iMac's serial number before actually posting the reply. This will tell us everything about your iMac so we may begin to help with your iMac issues.
How full is your Mac's hard drive?
Locate your iMac's hard drive icon on the OS X desktop. Click the icon once, then use the keyboard key combination Command-I. This will give you additonal info about your iMac's internal hard drive.
How many applications do you run simultaneously in the background while working in another application?
Do you run any antivirus software on your Mac? Antivirus software can slow down the normal operation of OS X.
Conpletely uninstall any virus software you have installed following the anti-virus deveolper's instructions.
Do you run any "crapware" like Mackeeper or any other type of "crapware" like so called hard drive "cleaning" apps?
Another her possibilty is that some hardware, like your iMac's hard drive, could be failing.

Creating a folder for a document library in SharePoint online

Hello I am looking for a good place to get started on creating a folder for a document library using a powershell script. Thanks in advance for any help.

Here is a guide to creating folders and items in a document library for SharePoint Server/Foundation: Creating SharePoint Folders
and Items with PowerShell. You will need to tailor it to your needs as it's a demo for creating 50,000 items.
That's step 1 and contains the bulk of what you would need to do. Here's an example of connecting to a library in SharePoint Online using CSOM: Office
365 - PowerShell Script to Upload Files to a Document Library using CSOM. You won't be uploading files, but the parts where you connect and get a list are what you're interested in.
Now you'll combine bits from both of these scripts:
1. Connect to SPO
2. Get your list (looks like you need to first get the site collection and then the site)
3. Create a folder
I figure it would look something like this (note I haven't tested this at all):
#Specify tenant admin and site URL
$User = "[email protected]"
$SiteURL = "https://tenant.sharepoint.com/sites/site"
$DocLibName = "DocLib"$FolderTitle = "Example Folder"
#Add references to SharePoint client assemblies and authenticate to Office 365 site - required for CSOM
Add-Type -Path "C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\15\ISAPI\Microsoft.SharePoint.Client.dll"
Add-Type -Path "C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\15\ISAPI\Microsoft.SharePoint.Client.Runtime.dll"
$Password = Read-Host -Prompt "Please enter your password" -AsSecureString
#Bind to site collection
$Context = New-Object Microsoft.SharePoint.Client.ClientContext($SiteURL)
$Creds = New-Object Microsoft.SharePoint.Client.SharePointOnlineCredentials($User,$Password)
$Context.Credentials = $Creds
#Retrieve list
$List = $Context.Web.Lists.GetByTitle($DocLibName)
$folder = $list.AddItem("", [Microsoft.SharePoint.SPFileSystemObjectType]::Folder)
$folder["Title"] = $FolderTitle
$folder.Update();
Jason Warren
@jaspnwarren
jasonwarren.ca
habaneroconsulting.com/Insights

Count documents in a SharePoint online library using PowerShell

Hi,
I would like to use PowerShell to iterate through a site (and its sites) and count how many documents are in each document library.
Does anyone know if this is possible for SharePoint online please?
Thanks

yes. You can set an ID on counter. I don't have any idea about how to do that from the PowerShell but from SharePoint online it is possible by going in to document library settings and then select default view (All documents). Then go and then select
ID as column and there is an option over there Total. If you select the ID column drop down you will get an option called count select that and click ok. Then go back to your document library and see the count of the documents you have in your doc library.
If you find this information helpful then please propose this as answer and vote. Thanks.

Document Retreival from SharePoint Online with in Folders

In Requirement to retrieve a document from SharePoint Online, using CSOM, I came across a scenario where I need to retrieve a document (Excel, pdf, txt etc) . If the document is the Library level (https://XXX.Sharepoint.com/Sites/Site/DocumentLibrary),
I could successfully retrieve it, but if there are folders at 2 levels (https://XXX.Sharepoint.com/Sites/Site/DocumentLibrary/Folder1/Folder2/excel.xslx), My code
fails in reading the document.
Interesting part is if the file is .docx, its being fetched at any level of Document. I see this issue for formats other than docx
Any help or suggestions would be of great help!!
TIA,
Tasaduq

Hi,
Here are two threads for your reference:
Displaying SSRS reports in SharePoint online 2013
http://community.office365.com/en-us/f/154/t/236914.aspx
Deploying 2012 SSRS Report to Azure SSRS? o365 SharePoint Online options?
http://stackoverflow.com/questions/16446146/deploying-2012-ssrs-report-to-azure-ssrs-o365-sharepoint-online-options
As this question is more relate to Office 365, I suggest you post it to Office 365 Forum, you will get more help and confirmed answers from there.
http://community.office365.com/en-us/forums/default.aspx
Best Regards
TechNet Community Support
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

Editing Protected office Documents stored on Sharepoint or network drive

When opening a .docx file that has been protected with a policy users that have edit priveldges are unbale to edit unless the document is stored locally on their machine. When trying to edit from a network drive or sharepoint you get the following error.
"The Version of Adobe Livecycle Rights Management Extnesion for Microsoft Office is designed to operate on local files. The protected document has been opened with only limited permissions because it was opened from a remote location. Please reopen the file after copying it to a local disk."
Is it possible to edit a protected document stored on remote location (network drive)
Any help is much appreciated.

Based on the message to are seeing, I would say no. The file woild need to be local.
Regards
Steve

Word Crashing When Discarding Checkout for Document Stored in SharePoint

We have recently noticed an issue when we have a Word file checked out from SharePoint, if we then discard the checkout from Word, Word crashes. The error details point to an issue in wwlib.dll.
Having done some further investigation into this it appears this only happens if the document has an attached template which contains a custom ribbon. We use SharePoint 2013 and Word 2010, although I have tested using Word 2013 with the same results.
This was noticed on our company templates which contain a custom ribbon tab and a number of custom buttons. I have since tested it by creating a template with a single button on a custom tab with the same results.
Has anyone else come across this issue and and is there any way to resolve it?
Thanks,
Richard

Hi Daniel,
Thanks for the response.
The issue only happens when discarding checkout. Editing and saving a document back to SharePoint does not cause an issue. I am using a dotm template. I am not storing the template
as a content type. When I say I created a custom tab, this was created by adding the XML to create the ribbon tab and button. I used the 'Custom UI Editor for Microsoft Office' to add this. The file created for this is called customUI14.xml and the
XML is as follows (in the basic test template that I created):
<customUI xmlns="http://schemas.microsoft.com/office/2009/07/customui">
<ribbon startFromScratch="false">
<tabs>
<tab id="customTab" label="Custom Tab">
<group id="customGroup" label="Custom Group">
<button id="customButton" label="Test Ribbon Button" imageMso="HappyFace" size="large" onAction="TestRibbonCrash" />
</group>
</tab>
</tabs>
</ribbon>
</customUI>
The code this points to is as follows:
Sub TestRibbonCrash(ByRef Ctrl As IRibbonControl)
MsgBox "Ribbon button working"
End Sub
Following your reply I have tested it by adding a custom tab and button through the GUI and the problem doesn't occur when using that method of creating the tab and button.
I will see if I can find anything useful in the ULS logs although no correlation ID is displayed when the error happens and in my experience even with a correlation ID, 99% of the time the ULS logs don't provide any useful information.
I've also observed that Word doesn't crash if I discard checkout when I have another document open at the same time which is based on the same template.
I have already posted on a MS Word forum. Is there more chance of getting some help on one of the other Word forums you have suggested?
http://answers.microsoft.com/en-us/office/forum/office_2010-word/word-crashing-when-discarding-checkout-for/95565f9e-411b-4f11-b14d-d3771e2e2ba4
Thanks,
Richard

Is PowerPivot client required to connect Excel to a PowerPivot document stored in SharePoint 2010

We are running SharePoint 2010 Enterprise and SQL Server 2008 R2 Enterprise. If we publish a PowerPivot document to SharePoint (in essence creating an SSAS cube on the server), does a client user with Excel need to have the PowerPivot add-in
installed in order to browse the cube through a PivotTable through an ODC connection?

Hi,
Please refer to the following sections which describe the ways you can co-author by using Office 2010 and Office Web Apps, and best practices when using libraries to maintain the files.
https://support.office.com/en-us/article/Document-collaboration-and-co-authoring-71c24e30-1313-420f-b36c-9fcc1bf8f8fe?ui=en-US&rs=en-US&ad=US#__toc248301773
Excel 2010 is not included in the table while you need to install Office Web App to use Excel online to achieve co-authoring.
Regards,
Rebecca Tu
TechNet Community Support

Office Web Apps don't open documents stored on Sharepoint server

We have Sharepoint Server 2013 installed on a AD domain controller and Office Web Apps installed on a machine in the same domain and configured for internal-http WOPI zone. Discovery XML works fine. When opening a MS Office document, Office Web Apps show
its label for a minute or two, and then display the message "Sorry, Web App can't open this document because the service is busy. Please try again later" or the message "Web App cannot open this document due to an unknown error."
Network logs show repeated requests to Docdatahandler.ashx to which Web Apps server each time responds with some XML saying it's busy, and to Reshandler.ashx to which the server each time responds with 404 status.
The ULC logs for Sharepoint server look like this:
Mapping URI from 'http://sharepoint:80/_vti_bin/wopi.ashx/files/…/contents?access_token=…&access_token_ttl=1403904071991' to 'http://sharepoint/_vti_bin/wopi.ashx/files/…/contents?access_token=…&access_token_ttl=1403904071991'
Entering monitored scope (Application Authentication Pipeline). Parent Request (GET:http://sharepoint:80/_vti_bin/wopi.ashx/files/…/contents?access_token=…&access_token_ttl=1403904071991)
Entering monitored scope (Getting Site Subscription Id). Parent [Loopback] Getting token from STS and setting Thread Identity
Leaving Monitored Scope (Getting Site Subscription Id). Execution time=0,0601117711447749
Entering monitored scope (Reading token from Cache using cacheKey claim value). Parent [Loopback] Getting token from STS and setting Thread Identity
Leaving Monitored Scope (Reading token from Cache using cacheKey claim value). Execution time=2,55094406980315
SPApplicationAuthenticationModule Authentication finished successfully for user:0#.w|vserver\0347 and actor:
Leaving Monitored Scope (Application Authentication Pipeline). Execution time=4,30284782797009
OAuth request. IsAuthenticated=True, UserIdentityName=0#.w|vserver\0347, ClaimsCount=21
WOPI new request (GetFile), url: http://sharepoint/_vti_bin/wopi.ashx/files/…/contents?access_token=… CALLER-[machine: OfficeWebAppsServer, version: 15.0.4481.1000, CorrelationId:]
Site=/
WOPI Proof: Missing header [X-WOPI-ProofOld] for url: http://sharepoint/_vti_bin/wopi.ashx/files/…/contents?access_token=… CALLER-[machine: OfficeWebAppsServer, version: 15.0.4481.1000, CorrelationId:]
WOPI (GetFile) Proof Data: AccessToken Hash '-2012506731' [1012 bytes], URL 'HTTP://sharepoint/_VTI_BIN/WOPI.ASHX/files/…/CONTENTS?ACCESS_TOKEN=…' [1167 bytes], TimeStamp '635394648765830712' [8 bytes] CALLER-[machine: OfficeWebAppsServer, version: 15.0.4481.1000,
CorrelationId:]
WOPI Signature verification attempt succeeded with public key … [0 ms]
WOPI - InitAndValidateForFile Success [web: http://sharepoint, file: test/ы.docx]
UserAgent not available, file operations may not be optimized. at Microsoft.SharePoint.SPFileStreamManager.CreateCobaltStreamContainer(SPFileStreamStore spfs, ILockBytes ilb, Boolean copyOnFirstWrite, Boolean disposeIlb)
Spent 0 ms to bind 20365 byte file stream
WOPI GetFile - Completed http://sharepoint/_vti_bin/wopi.ashx/files/…/contents?access_token=… CALLER-[byes:20365, machine: OfficeWebAppsServer, version: 15.0.4481.1000, CorrelationId:]
WOPI PerfTrace: <o n="PreWopi" d="6" /><o n="ParseGetFile" d="0" /><o n="InitAndValidateForFile" d="8" /><o n="OpenBinaryStream" d="2" /><o n="WriteResponseStream"
d="17" />
WOPI new request End [Elapsed Time WOPI (ms): 35] [Elapsed Time HttpContext (ms): 42]
Leaving Monitored Scope (Request (GET:http://sharepoint:80/_vti_bin/wopi.ashx/files/…/contents?access_token=… Execution time=42,173001152361
Leaving Monitored Scope (Request (GET:http://sharepoint/_vti_bin/wopi.ashx/files/…/contents?access_token=… Execution time=44,9670172749155
And the ULC logs for Office Web Apps server look like this:
WAC Server HttpModule: Beginning request at target [/wv/wordviewerframe.aspx?ui=ru%2DRU&rs=ru%2DRU&WOPISrc=http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…&sc=http%3A%2F%2Fsharepoint%2Ftest%2FForms%2FAllItems%2Easpx] in session [044adcdc-0567-4727-8d82-2adb93efb266]
ReadStructuredDataFromXml: [C:\Programs\OfficeWebApps\AgentManager\LanguageMapping.xml]
Registering OnPreProcessTrace handler
WOPI Proof Keys - WS Farm State has no Old key (this is expected if recently installed)
WOPI Proof Keys - WS Farm State has no Old key (this is expected if recently installed)
WOPI Proof: Using Current private key (to sign) that matches Current public key …
Updated WOPI Proof Keys [Discovery] - Old Key (Public):
Updated WOPI Proof Keys [Discovery]- Current Key (Public): …
WOPI CheckFileInfo: Start [url:http://sharepoint/_vti_bin/wopi.ashx/files/…]
URL generated for WOPI CheckFile Request: http://sharepoint/_vti_bin/wopi.ashx/files/…?access_token=REDACTED_1040&access_token_ttl=1403904071991
WOPI Proof Data: AccessToken Hash '-2012506731' [1012 bytes], URL 'HTTP://sharepoint/_VTI_BIN/WOPI.ASHX/files/…?ACCESS_TOKEN=REDACTED_1040&ACCESS_TOKEN_TTL=1403904071991' [1158 bytes], TimeStamp '635394648734348738' [8 bytes]
WOPI Proof: Using Current private key (to sign) that matches Current public key …
WOPI Proof - Successfully signed the data with the Current private key [17 ms]
WOPI Proof Keys - WS Farm State has no Old key (this is expected if recently installed)
Cannot create WOPI Proof Token - could not find valid Old proof key data
HttpRequestAsync (WOPICheckFile,WACSERVER) Starting [mode: GET, url: http://sharepoint/_vti_bin/wopi.ashx/files/…?access_token=REDACTED_1040&access_token_ttl=1403904071991]
HttpRequestAsync (WOPICheckFile,WACSERVER) End Called
HttpRequestAsync::GetResponseCallback - ContentLength:2130
HttpRequestAsync::FProcessReadReturn - cbRead:2130
HttpRequestAsync::FProcessReadReturn - cbRead:0
HttpRequestAsync (WOPICheckFile,WACSERVER) Setting Completion [Time in ms: 116, Bytes Read: 2130]
HttpRequestAsync (WOPICheckFile,WACSERVER) SetCompletion Track start | setting trackers | WebRequest.Create() | Create() returned | _req.ContentLength 0 | setting request headers | setting user agent | setting keep alive | setting timeout callback | Start calling
StartResponseProcessing | StartResponseProcessing._req.BeginGetResponse() | BeginGetResponse() returned | StartResponseProcessing RETURNS | Start RETURNS | End.AsyncWaitHandle.WaitOne() | GetResponseCallback isSync:False | _req.EndGetResponse() | EndGetResponse()
returned | RecordResponse OK | _response.GetResponseStream() | _response.GetResponseStream() RETURNED | DoReadLoopFinished | _getStream.BeginRead() | BeginRead() -> sync:False | DoReadLoopFinished RETURNS False | GetResponseCallback DoReadLoopFinished ->
FALSE | GetResponseCallback RETURNS | ReadCallback.FProcessReadReturn() | FProcessReadReturn._getStream.EndRead() | EndRead() -> 2130 | FProcessReadReturn._responseStream.Write() | FProcessReadReturn RETURNS True | FProcessReadReturn() -> TRUE | ReadCallback.DoReadLoopFinished()
| DoReadLoopFinished | _getStream.BeginRead() | ReadCallback.sync returning | BeginRead() -> sync:True | DoReadLoopFinished.FProcessReadReturn() | FProcessReadReturn._getStream.EndRead() | EndRead() -> 0 | FProcessReadReturn._responseStream.Write() |
FProcessReadReturn RETURNS False | FProcessReadReturn() -> false | DoReadLoopFinished RETURNS true | DoReadLoopFinished() -> TRUE | SetCompletion False | WaitOne() returned |
WOPI Http Request Completed [host machine name:sharepoint, version:15.0.4420.1017, host correlation:044adcdc-0567-4727-8d82-2adb93efb266]
Returned from WOPI CheckFileInfo, [host:WACSERVER, user:2b80a4cac8ac4ba9aaeda4b2d11c1c2e]
CacheKey based on host-provided hash: 2f8b6f928ff724d93c1151fb2430b9d837f1068c30654cc5b72131df0796a8de
RoamingAppsAllowList config is empty. Roaming is disabled.
Librarian.BeginGetItem(http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…, Png, docdata.xml)
ViewStore.ReadMainCache(http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…, Png, docdata.xml)
FEMemoryCache.FReadFromCacheLine: key 2f8b6f928ff724d93c1151fb2430b9d837f1068c30654cc5b72131df0796a8de_00000000-0000-0000-0000-000000000602, length 10240, offset 0
GlobalListLoadBalancer: Refreshing list for service DiskCache. Reason: null hasher
GlobalListLoadBalancer: Creating consistent hasher for service DiskCache with 50 nodes.
GlobalListLoadBalancer: Next refresh time: 06/27/2014 11:22:14
GlobalListLoadBalancer: Finished refreshing list. [Agent: DiskCache; Time WriteLock held (ms): 15]
Creating channel to DiskCache: http://OfficeWebAppsServer:809/diskcache/DiskCache.svc
MachineTransfer [SourceMachine:OfficeWebAppsServer, SourceMachineVersion:15.0.4481.1000, TargetMachine:OfficeWebAppsServer, TargetMachineVersion:15.0.4481.1508, Method:DiskCacheService.ReadCacheData]
ReadCacheData: [2F8B6F928FF724D93C1151FB2430B9D837F1068C30654CC5B72131DF0796A8DE00000000000000000000000000000602, 00000000-0000-0000-0000-000000000602, 1048576, 0, OfficeWebAppsServer]
WACServer HttpModule: Completed request with status code [200]
WAC Server HttpModule: Beginning request at target [/wv/ResReader.ashx?n=p1.img&WOPIsrc=http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…] in session […]
WAC Server HttpModule: Beginning request at target [/wv/docdatahandler.ashx?WOPIsrc=http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…]
DiskCacheReader: TimeoutException [Machine: http://OfficeWebAppsServer:809/diskcache/DiskCache.svc, Exception:System.TimeoutException: The HTTP request to "http://OfficeWebAppsServer:809/diskcache/DiskCache.svc" has exceeded the allotted timeout of
00:00:01.9990000. The time allotted to this operation may have been a portion of a longer timeout. ---> System.Net.WebException: The request was aborted: The request was canceled. at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
at System.ServiceModel.Channels.HttpChannelFactory`1.HttpRequestChannel.HttpChannelAsyncRequest.CompleteGetResponse(IAsyncResult result) --- End of inner exception stack trace --- Server stack trace: at
System.Runtime.AsyncResult.End[TAsyncResult](IAsyncResult result) at System.ServiceModel.Channels.ServiceChannel.SendAsyncResult.End(SendAsyncResult result) at System.ServiceModel.Channels.ServiceChannel.EndCall(String action, Object[]
outs, IAsyncResult result) at System.ServiceModel.Channels.ServiceChannelProxy.InvokeEndService(IMethodCallMessage methodCall, ProxyOperationRuntime operation) at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage
message) Exception rethrown at [0]: at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData&
msgData, Int32 type) at Microsoft.Office.Web.DiskCache.IDiskCacheAsync.EndReadCacheData(IAsyncResult result) at Microsoft.Office.Web.Apps.Common.DiskCacheReaderAsync.ReadCallBack(IAsyncResult asyncResult)]
ViewStore.SetCompleted(http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…, Png, docdata.xml) - status = DocumentOutputNotFound
GlobalListLoadBalancer: Refreshing list for service WordConversionService. Reason: null hasher
GlobalListLoadBalancer: Creating consistent hasher for service WordConversionService with 50 nodes.
GlobalListLoadBalancer: Next refresh time: 06/27/2014 11:22:16
GlobalListLoadBalancer: Finished refreshing list. [Agent: WordConversionService; Time WriteLock held (ms): 3]
RequestDispatcher: dispatching request for document http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F… to http://OfficeWebAppsServer:809/wvc/Conversion.svc [attempts remaining: 12].
MachineTransfer [SourceMachine:OfficeWebAppsServer, SourceMachineVersion:15.0.4481.1508, TargetMachine:OfficeWebAppsServer, TargetMachineVersion:15.0.4481.1508, Method:ConvertingService.ProcessRequest]
Request received for document http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…, format: _v00000000-0000-0000-0000-000000000602, request id …, queued requests: 0, working requests: 0
Launching async job to add workers.
AppManager.BeginProcessRequest adding request to queue
DownloadManager: Download requested for document: http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…
MemoryDownloadCache::TryGetItem - Key:…
DownloadManager::BeginDownloadFile - Not cached. Adding to download queue
DownloadEntry::TryAddRequest - Adding request to DownloadEntry for BaseDoc:http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F… PendingRequestCount:0
DownloadManager::BeginDownloadFile - added DownloadRequest to DownloadEntry
DownloadManager: Starting download for document http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F….
RequestDispatcher: response received for document http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F… from http://OfficeWebAppsServer:809/wvc/Conversion.svc.
URL generated for WOPI GetFile Request: http://sharepoint/_vti_bin/wopi.ashx/files/…/contents?access_token=REDACTED_1040&access_token_ttl=1403904071991
Conversion response received: InProgress
WOPI Proof Data: AccessToken Hash '-2012506731' [1012 bytes], URL 'HTTP://sharepoint/_VTI_BIN/WOPI.ASHX/FILES/…/CONTENTS?ACCESS_TOKEN=REDACTED_1040&ACCESS_TOKEN_TTL=1403904071991' [1167 bytes], TimeStamp '635394648765830712' [8 bytes]
Librarian.OnConversionResponseReceived(http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…, Png, docdata.xml) - Response=InProgress, Data=NO
Librarian.SetCompleted(http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…, Png, docdata.xml) - status = InProgress
Libriarian.OnItemRetrieved: InProgress
ReadStructuredDataFromXml: [C:\Programs\OfficeWebApps\AgentManager\LanguageMapping.xml]
WOPI Proof: Using Current private key (to sign) that matches Current public key…
WOPI Proof - Successfully signed the data with the Current private key [71 ms]
WOPI Proof Keys - WS Farm State has no Old key (this is expected if recently installed)
Cannot create WOPI Proof Token - could not find valid Old proof key data
HttpRequestAsync (WOPIGetFile,WACSERVER) Starting [mode: GET, url: http://sharepoint/_vti_bin/wopi.ashx/files/…]
HttpRequestAsync::GetResponseCallback - ContentLength:20365
HttpRequestAsync::FProcessReadReturn - cbRead:20365
HttpRequestAsync::FProcessReadReturn - cbRead:0
HttpRequestAsync (WOPIGetFile,WACSERVER) Setting Completion [Time in ms: 207, Bytes Read: 20365]
HttpRequestAsync (WOPIGetFile,WACSERVER) End Called
WOPI Http Request Completed [host machine name:sharepoint, version:15.0.4420.1017, host correlation:044adcdc-0567-4727-8d82-2adb93efb266]
WopiDocument::EndRead - using Content-Length for expectedSize
WopiDocument::EndRead - Content-Length:20365 BytesRead:20365
SHA256Hash: …, Extension: .docx, FileRep: http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…
DownloadManager: Download SUCCESS for document http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…; Time spent: 397ms; Bytes Read: 20365, FileSource: WACSERVER ExpectedBytes: 20365
DownloadEntry::CompletePendingRequestsFromSingleStream - BaseDoc:http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F… TotalRequests:1
DownloadEntry::CompletePendingRequestsFromSingleStream - completing 1 DownloadRequests
MemoryDownloadCache::TryAddItem - Key:2f8b6f928ff724d93c1151fb2430b9d837f1068c30654cc5b72131df0796a8de
MemoryDownloadCache::TryAddItem - TryAdd Key:2f8b6f928ff724d93c1151fb2430b9d837f1068c30654cc5b72131df0796a8de Success:True
DownloadManager::OnFileDownloaded - Added BaseDoc:http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F… to downloadcache fAdded:True
DownloadManager::OnFileDownloaded - Tried to remove http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F… fRemoved:True
DownloadEntry::CompletePendingRequestsFromSingleStream - BaseDoc:http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F… TotalRequests:0
DownloadEntry::CompletePendingRequestsFromSingleStream - completing 0 DownloadRequests
HttpRequestAsync (WOPIGetFile,WACSERVER) SetCompletion Track start | setting trackers | WebRequest.Create() | Create() returned | _req.ContentLength 0 | setting request headers | setting user agent | setting keep alive | setting timeout callback | Start calling
StartResponseProcessing | StartResponseProcessing._req.BeginGetResponse() | BeginGetResponse() returned | StartResponseProcessing RETURNS | Start RETURNS | GetResponseCallback isSync:False | _req.EndGetResponse() | EndGetResponse() returned | RecordResponse
OK | _response.GetResponseStream() | _response.GetResponseStream() RETURNED | DoReadLoopFinished | _getStream.BeginRead() | BeginRead() -> sync:False | DoReadLoopFinished RETURNS False | GetResponseCallback DoReadLoopFinished -> FALSE | GetResponseCallback
RETURNS | ReadCallback.FProcessReadReturn() | FProcessReadReturn._getStream.EndRead() | EndRead() -> 20365 | FProcessReadReturn._responseStream.Write() | FProcessReadReturn RETURNS True | FProcessReadReturn() -> TRUE | ReadCallback.DoReadLoopFinished()
| DoReadLoopFinished | _getStream.BeginRead() | ReadCallback.sync returning | BeginRead() -> sync:True | DoReadLoopFinished.FProcessReadReturn() | FProcessReadReturn._getStream.EndRead() | EndRead() -> 0 | FProcessReadReturn._responseStream.Write() |
FProcessReadReturn RETURNS False | FProcessReadReturn() -> false | DoReadLoopFinished RETURNS true | DoReadLoopFinished() -> TRUE | SetCompletion False |
WAC Server HttpModule: Beginning request at target [/wv/ResReader.ashx?n=p1.img&WOPIsrc=http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…] in session […]
ReadCacheData Response: NoDataFound
WAC Server HttpModule: Beginning request at target [/wv/docdatahandler.ashx?WOPIsrc=http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…]
WAC Server HttpModule: Beginning request at target [/wv/ResReader.ashx?n=p1.img&WOPIsrc=http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…] in session […]
WAC Server HttpModule: Beginning request at target [/wv/docdatahandler.ashx?WOPIsrc=http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…] in session […]
What went wrong, any suggestions?

HI,
Have you checked that by using normal user account or system account? Check by using normal user account,if error is still there then Office Web App server may not be configured properly,plz check the link for one of the causes of the issue
https://sharepointdojo.wordpress.com/tag/word-web-app-cant-open-this-document-because-the-service-is-busy-please-try-again-later/
Please Mark it as answer if this reply helps you in resolving the issue,It will help other users facing similar problem

Recovery of documents deleted from sharepoint online

Hi,
Is there a way to recover a document that is deleted and purged from the secondary/administrator recycle bin? If not, are there options (third party services, maybe?) or solutions to create some kind of recovery plan beyond that stage? What are your approaches
on this?
Thanks,
Sebastian

You will need to open a case with Microsoft via the Office 365 Portal. They will be able to help recover data that is up to 90 days old, I believe. However, from memory, they will not recover specific documents, but entire sites only.
Trevor Seward
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This post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

All iwork application are slow to open and crash

Hello,
I have just bought the latest iMac together with iWork09 (in the dvd box)
I did not encounter any problem with installation of iWork but
when I open either keynote, numbers or pages, it takes ages before the application opens.
In fact the imac goes into endless loop. I see the circle coloured pointer for minutes and i have to force the exit
I have also tried to delete the iwork09 folder and installed it again.
I have the same problem.
What shall I do?
Thanks for your help
tom

As Badunit said, your system likely isn't updated even though it is brand new. There are two things to do that solve a lot of problems with the iWork ’08 &/or ’09 apps in Snow Leopard.
First, use the Mac OS 10.6.4 combo updater. This fixes a problem with fonts that is not fixed using the delta update (10.6.1 > 10.6.2). You can apply the combo update even though your system is already on 10.6.4.
Second, make sure your iWork applications are updated. For iWork '08 that is Pages 3.0.3 & Numbers 1.0.3. For iWork '09 it's Pages 4.0.4 & Numbers 2.0.4. If you're not running the latest versions & Software Update says your software is up to date, make sure the applications are where the installer initially put them. The updaters are very picky. If the location is not where the updater is programmed to look or if the folder doesn't have the name the updater looks for, it will not work. The applications cannot be renamed or moved. They must be in the iWork '08 or iWork '09 folder in Applications. That iWork folder must be named iWork '08 or iWork '09. If it doesn't have the '08 or '09 Software Update won't find them & the updaters won't work.
Also, deleting the program's preference list is the #1 trouble-shooting step with any misbehaving application. Go to HD > Users > (your account) > Library > Preferences, delete the com.apple.iwork.pages.plist, empty the Trash & then restart Pages. Repeat with Numbers & Keynote. This needs to be done for each user.

Documents stored in SharePoint Online are slow to open if moved out of SP Online

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