Documents stuck in printer queue - Airport Extreme + Windows 7

Hi There,
I have a HP CP1215 Laserjet hooked up to my Airport Extreme and print to it from a Windows 7 (x64) machine.
Everything works fine in the sense that I can print documents and the quality is great, the problem is that the document remains in the 'printing' status in the windows queue forever more and the printer continues to print copy after copy of the document until I manually delete the job from the queue myself.
I also have a mac that uses the same printer (setup with the foo2hp drivers) which works fine so I'm thinking it must be a network/windows issue.
Any help would be gratefully received.
Many thanks,
Oliver

Please read this postthen provide some details.  What printer model? How is the printer connected - USB, wired LAN, Wireless LAN, bluetooth?
Running the diagnostics at http://www.hp.com/go/tools may help resolve the issue.
Bob Headrick,  HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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