Documents to go was not downloaded to my phone with 4.5 system update ?

Documents to go was not downloaded to  my phone with 4.5 system update ? Therefore i cannot upgrade to enble me to edit word documents as promised in the download blurb. My phone is blackberry 8310 software v4.5.0.55 (just downloaded)
Message Edited by dolo72 on 10-28-2008 04:29 PM

Then in the upgrade process, you failed to check the advanced settings to make sure DocumentsToGo was checked to load.
Reconnect your BB to the USB > Open Desktop Manager > Application Loader and click the update settings > Advanced and look for DocumentsToGo in the list and check them, and proceed with the prompts to upgrade. It will take a minute and may appear nothing is happening.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

Similar Messages

  • I can't download the app , they asked me to key in the iTunes password but the app was not download.

    I can't download the app , they asked me to key in the iTunes password but the app was not download.

    Im having the same problem can't update any apps and currently i tried to download an app and has been doing circles around around around ... is the server down ??? doesn't make sense cause i just downloaded from my mac an app to test .... APPPLLLLEEEEE HELP

  • I received a pop-up advising me that update OSX 10.8.3 was available.  I started the download, but it was fouled by something; it did not download/install.  Now I ask for software updates and they tell me "no software updates available."  Help.

    I received a pop-up telling me that OSX 10.8.3 was available.  I started the download/ installation, but something interrupted the process and it was not downloaded and/or installed.  Now when I ask for software updates, I det the message that "no updates available."  What do I do to get thei update?

    If the installation didn't finish, maybe OS X 10.8.3 was installed partially, and it doesn't show up because the updater already updated the OS X version to 10.8.3, although it doesn't mean that everything was installed and updated. Just to make sure that everything is updated to the version included in 10.8.3, reinstall it with the Combo installer > http://support.apple.com/kb/DL1640

  • I scanned an item from my computer to my documents and it said then scan was complete. However, when I searched my documents the Item was not there. Where can I find the item?

    I scanned an Item from my computer to my documents. The scan was completed.  However, when I searched in my documents, the Item was not there.
    Where can I find the item scanned?

    Most scanners default to Pictures folder or the Desktop.
    If you select All My Files and Arrange by Date Added you should be able to find the file.
    If you turn on Show Path bar and Show Status bar for your Finder Window under View in the Menu bar, when you select the file you will see the path of the file in the bottom of the Finder window.

  • I get the message "Install Adobe Flash" can't be opened because it was not downloaded from the Mac App Store. This is the first time I have gotten the message. What do I need to do?

    I get the message "Install Adobe Flash" can't be opened because it was not downloaded from the Mac App Store. This is the first time I have gotten the message. What do I need to do?

    Hi Sandra,
    you'll need to edit the security settings to install programs 'Mac App Store and identified developers'
    Open the Systems Preference and go to Security & Privacy.  There will be a section in the 'General' tab for 'Allow apps downloaded from:"  The default selection is 'Mac App Store'.  Change this setting to 'Mac App Store and identified developers".
    This screenshot is taken on OS X 10.10 (Yosemite), so it may look slightly different if you're on a different OS X version.
    Maria

  • This message appears whenever I try to open a file downloaded from internet: can't be opened because it was not downloaded from the Mac App Store

    Just bought a new Imac OX 10.9. Installed contents from previous Time Machine. All looks good. But, now, when I try to open any file downloaded from interent (like the Amazon mp3 downloader, for example or a plugin update) I get this message:
    "XXX can’t be opened because it was not downloaded from the Mac App Store" . Help! Thanks

    Got it solved! System preferences, security & privacy icon, general: allow apps downloaded from Mac Store and Identified developers! Phew!

  • HT1491 I have purchased Dhingana for 1 month , But the  songs was not downloaded .kindly explain why it was not downloaded

    I have purchased Dhingana for 1 month , But the  songs was not downloaded .kindly explain why it was not downloaded. I will try many times

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • I have purchased cycloramic aap from itunes but it was not download and 60 INR. debited from account

    i have purchased cycloramic aap from itunes but it was not download and 60 INR. debited from account. i have tried two time both time same problame...

    what are you doing?

  • Can't open TurboTax 2013 because it was not downloaded from the App Store

    I downloaded TurboTax 2013 directly from Intuit.  When I launch it, I get the error message "This application cannot be opened because it was not downloaded from the App Store."  It was not downloaded from the App Store because the App Store doesn't have the version I need.  Now what?

    I think you should use the new version for free turbotax. I have used turbo tax 2014 recently.
    From Apple store you will defiitely get this software easily.

  • HT201272 The album was not downloaded to my iPad or was it deducted from my acct. pls check

    Last album was not downloaded to my iPad or the purchase deducted from my credit

    Do you have a question?
    If so, then please expolain your issue and ask it.

  • My Macbook Pro won't print with my HP Photosmart 7515. I get the following message, " Print file was not accepted" Printer does work with our PC??

    My Macbook Pro won't print with my HP Photosmart 7515. I get the following message, " Print file was not accepted" Printer does work with our PC?? Checked for software updates and are none. Talked with HP help and they say it's an Apple problem

    I noticed that you said you uninstalled the printer, but you didn't mention resetting the print system.  Resetting the print system will reset the drivers the Mac has installed and make them work like they should.  Give this a try and see if it gets the printer working like it should.  The document below will expalin more about doing this.
    Basic Printer Troubleshooting Steps for Mac
    If that doesn't help, see if you are using the AirPrint driver, or the printers driver.  By default 10.8 uses the AirPrint driver if the printer supports it, so I'm betting that's the driver you're using.  If it is, try using the driver for the printer itself.  To do this, access Print and Scan.  Click the + sign to add a new printer.  Select the printer from the list.  Click the dropdown next to Use and select the 7515's driver.  Let me know what happens.
    I am a printer tech for HP.

  • I have a friend who was going to sync her phone with my computer to get the new update..  how do i add her phone with out her losing everything on her phone and not getting all my info on her phone..

    i have a friend who was going to sync her phone with my computer to get the new update..  how do i add her phone with out her losing everything on her phone and not getting all my info on her phone..

    First, create a separate login on your computer for your friend. Do this BEFORE you do anything else. Next, make sure iTunes is up to date. Then:
    1. Disable auto sync when an iPod/iPhone is connected under Preferences>Devices in iTunes.
    2. Make sure you have one contact & one event in the supported applications(Address Book, iCal) on your computer. These entries can be fake, doesn't matter, the important point is that these programs not be empty.
    3. Connect her phone, iTunes running, do not sync at this point.
    4. Store>Authorize this computer.
    5. File>Transfer Purchases(To make sure all purchased content on her phone will be in her itunes library).
    6. Right click in the device pane & select reset warnings.
    7. Right click again and select backup.
    8. Right click again & select restore from backup, select the backup you just made. When prompted to create another backup, decline.
    9. This MUST be followed by a sync to restore her itunes content, which you select from the various tabs, You'll get a popup regarding her contacts & calendars asking to merge or replace, select merge.
    You should be good to go.

  • Hi i am from india i bought my phone last year from hongkong as it was not launch in india.now with the ios5 upgrade the home button has become very hard. i take a lot of care of my phone.the istore is not ready to repair it .please do something

    hi i am from india i bought my phone last year from hongkong as it was not launch in india.now with the ios5 upgrade the home button has become very hard. i take a lot of care of my phone.the istore is not ready to repair it .please do something.it was working proper before the upgrade.i even bought the ipad for 42 k from the istore in india.(mumbai).i love apple product and the moey i would by the mac book air also.but now i dont have any solution for my home button it is very irritating when it does not work .get an upgrade to do something it is factory unlock phone.regards vijay.

    Hi well let me be clear.last year the iPhone was bought from someone traveling to honkong.i did not get it cheap it was a new phone and what is the use of getting a phone after 1 year six months.thats when the iPhone came to India.I paid more than what u selling the iPhones in India.now I have bought the iPad in India now.we are ready to pay for the repair charges.my phone work excellent it's just the home button.please don't say I was saving some buck I paid from my hard earned salary.it was nearly 800$ in Indian rupees.i love ur products.i offen make people buy ur products in Istore talking Good about them.if I new this phone would have problem I would wait for it to com to India.i work when i was 18years in one of the best handbag stores in India as a managelabor 20 years and I know how important is customer satisfaction and service as till date I give it to them at there door step.i even buy ur expensive softwares.i never had a problem with my 3G and 3GS iPhone in the past.regards vijay

  • I purchased an app from my iphone and it did not download to my phone.  It says I have already purchased the app, but it is nowhere to be found...Help???

    I purchased an app from my iphone and it did not download to my phone.  It says I have already purchased the app, but it is nowhere to be found...Help???

    Try syncing the iPhone to iTunes. If it doesn't appear, then log in to your account and check Purchased.
    You're in the Mac App Store Community, if my suggestion doesn't work, then repost in https://discussions.apple.com/community/itunes/itunes_store

  • F this error message  "The disk you inserted was not readable by this computer" with 2 radio buttons "Ignore" or "reject"  It comes up every time I start my new printer. How do I get rid of it?

    When installing my new HP printer I received the following error message when I inserted  the software install disk: "The disk you inserted was not readable by this computer" with 2 radio buttons "Ignore" or "reject"  I was able to eject the disk but the message remains. Now every time I start up the printer this error message pops up on my computer.  I have since used the disk drive successfully for music CD's etc.  How can I get rid of this message?

    PRAM RESET
    Zap the PRAM
    Shut down the computer.
    Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
    Turn on the computer.
    Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
    Hold the keys down until the computer restarts and you hear the startup sound for the second time.
    Release the keys.

Maybe you are looking for

  • Can Itunes Library access 2 hard drives on one computer?

    I have too much music,videos etc to live on one hard drive and am installing a 2nd hard drive on my computer. Can itunes library get files from different locations on my computer? Ex. different hard drive paths? Thanks PC   Windows XP   PC   Windows

  • One JFrame At A Time

    I have a JFrame made up of various boxes When the user clicks on a box, a mini-JFrame pops up. So every time the user clicks on a box a mini-JFrame will appear. Is it possible to make sure that only one mini-JFrame appears at a time? So what I pterry

  • Web Intelligence Report Server - Error: Failed to run rexec. Error number

    Hello, I post a message in this forum : "When i want to start "Web Intelligence Report Server" with CMC, i've got this error : Web Intelligence Report Server: Echec du démarrage/de l'arrêt du service sur l'ordinateur distant : Error: Failed to run re

  • After downloading iTunes all media players have choppy playback

    I got a new computer and my CD and DVD playback was great until I downloaded iTunes. Now all my CDs and DVDs play back choppy/stuttering/etc. on any media players that came with my computer and iTunes. I know it is a software issue, but I don't know

  • Managed beans cyclic reference

    I have a customer bean (in session) which references an address bean (none scoped)... The customer bean maintains a reference to the address bean and I also need the address bean in turn to maintain a reference to the customer bean... My faces-config