Documents won't save - HELP Please!

I've experienced an odd problem "all of a sudden.". None of my documents will "Save" any longer. I've just reinstalled Snow Leopard on my machine, and then reinstalled iWork 9, but when I open Pages and start a document and try to "save" it, nothing happens. Same thing with Word. The "Save" menu shows up but when I try to invoke it, it simply doesn't do anything. In case it means anything, when I tried repairing permissions (just to see if THAT was the problem) I saw an odd line reading: "Warning: SUID file "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAg ent" has been modified and will not be repaired."
Thanks, Monica

MonicaG wrote:
None of my documents will "Save" any longer.
Welcome to Apple's discussion groups.
If you select one of those files and invoke the Finder operation File -> Duplicate, can the Finder create a duplicate of that file? If you do a Finder File -> Get Info on one of those files, does it say in the "Sharing & Permissions" section that "You can read and write"? Is the same thing true of the enclosing folder?
when I tried repairing permissions (just to see if THAT was the problem) I saw an odd line reading: "Warning: SUID file "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAg ent" has been modified and will not be repaired."
You should ignore that message. It's unrelated to your problem. By the way, a "repair permissions" operation doesn't do much if anything for settings of user files.

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<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
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var Spry;
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/* Menu items are a light gray block with padding and no text decoration */
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    cursor: pointer;
    background-color: #CC0000;
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    color: #FFFFFF;
    text-decoration: none;
/* Menu items that have mouse over or focus have a blue background and white text */
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    color: #FFF;
/* Menu items that are open with submenus are set to MenuBarItemHover with a blue background and white text */
ul.MenuBarHorizontal a.MenuBarItemHover, ul.MenuBarHorizontal a.MenuBarItemSubmenuHover, ul.MenuBarHorizontal a.MenuBarSubmenuVisible
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    color: #FFF;
SUBMENU INDICATION: styles if there is a submenu under a given menu item
/* Menu items that have a submenu have the class designation MenuBarItemSubmenu and are set to use a background image positioned on the far left (95%) and centered vertically (50%) */
ul.MenuBarHorizontal a.MenuBarItemSubmenu
    background-image: url(SpryMenuBarDown.gif);
    background-repeat: no-repeat;
    background-position: 95% 50%;
/* Menu items that have a submenu have the class designation MenuBarItemSubmenu and are set to use a background image positioned on the far left (95%) and centered vertically (50%) */
ul.MenuBarHorizontal ul a.MenuBarItemSubmenu
    background-image: url(SpryMenuBarRight.gif);
    background-repeat: no-repeat;
    background-position: 95% 50%;
/* Menu items that are open with submenus have the class designation MenuBarItemSubmenuHover and are set to use a "hover" background image positioned on the far left (95%) and centered vertically (50%) */
ul.MenuBarHorizontal a.MenuBarItemSubmenuHover
    background-image: url(SpryMenuBarDownHover.gif);
    background-repeat: no-repeat;
    background-position: 95% 50%;
/* Menu items that are open with submenus have the class designation MenuBarItemSubmenuHover and are set to use a "hover" background image positioned on the far left (95%) and centered vertically (50%) */
ul.MenuBarHorizontal ul a.MenuBarItemSubmenuHover
    background-image: url(SpryMenuBarRightHover.gif);
    background-repeat: no-repeat;
    background-position: 95% 50%;
BROWSER HACKS: the hacks below should not be changed unless you are an expert
/* HACK FOR IE: to make sure the sub menus show above form controls, we underlay each submenu with an iframe */
ul.MenuBarHorizontal iframe
    position: absolute;
    z-index: 1010;
/* HACK FOR IE: to stabilize appearance of menu items; the slash in float is to keep IE 5.0 from parsing */
@media screen, projection
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        display: inline;
        f\loat: left;
        background: #FFF;
Below is the code for SpryMenuBarVertical.css
@charset "UTF-8";
/* SpryMenuBarVertical.css - Revision: Spry Preview Release 1.4 */
/* Copyright (c) 2006. Adobe Systems Incorporated. All rights reserved. */
LAYOUT INFORMATION: describes box model, positioning, z-order
/* The outermost container of the Menu Bar, a fixed width box with no margin or padding */
ul.MenuBarVertical
    margin: 0;
    padding: 0;
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    font-size: 100%;
    cursor: default;
    width: 8em;
/* Set the active Menu Bar with this class, currently setting z-index to accomodate IE rendering bug: http://therealcrisp.xs4all.nl/meuk/IE-zindexbug.html */
ul.MenuBarActive
    z-index: 1000;
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ul.MenuBarVertical li
    margin: 0;
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    font-size: 100%;
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DESIGN INFORMATION: describes color scheme, borders, fonts
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ul.MenuBarVertical
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ul.MenuBarVertical ul
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/* Menu items are a light gray block with padding and no text decoration */
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    display: block;
    cursor: pointer;
    background-color: #000000;
    padding: 0.5em 0.75em;
    color: #FFFFFF;
    text-decoration: none;
/* Menu items that have mouse over or focus have a blue background and white text */
ul.MenuBarVertical a:hover, ul.MenuBarVertical a:focus
    background-color: #666666;
    color: #FFF;
/* Menu items that are open with submenus are set to MenuBarItemHover with a blue background and white text */
ul.MenuBarVertical a.MenuBarItemHover, ul.MenuBarVertical a.MenuBarItemSubmenuHover, ul.MenuBarVertical a.MenuBarSubmenuVisible
    background-color: #33C;
    color: #FFF;
SUBMENU INDICATION: styles if there is a submenu under a given menu item
/* Menu items that have a submenu have the class designation MenuBarItemSubmenu and are set to use a background image positioned on the far left (95%) and centered vertically (50%) */
ul.MenuBarVertical a.MenuBarItemSubmenu
    background-image: url(SpryMenuBarRight.gif);
    background-repeat: no-repeat;
    background-position: 95% 50%;
/* Menu items that are open with submenus have the class designation MenuBarItemSubmenuHover and are set to use a "hover" background image positioned on the far left (95%) and centered vertically (50%) */
ul.MenuBarVertical a.MenuBarItemSubmenuHover
    background-image: url(SpryMenuBarRightHover.gif);
    background-repeat: no-repeat;
    background-position: 95% 50%;
BROWSER HACKS: the hacks below should not be changed unless you are an expert
/* HACK FOR IE: to make sure the sub menus show above form controls, we underlay each submenu with an iframe */
ul.MenuBarVertical iframe
    position: absolute;
    z-index: 1010;
/* HACK FOR IE: to stabilize appearance of menu items; the slash in float is to keep IE 5.0 from parsing */
@media screen, projection
    ul.MenuBarVertical li.MenuBarItemIE
        display: inline;
        f\loat: left;
        background: #FFF;

I've only encountered two instances where the PUT operation failed on certain files. One, the server does not like the particular file type, and two, when the file was open in another program.
Other than that, I could only guess that it may have something else to do with the web server configuration and not DW.

My iTunes won't open help please! what should I do?

My iTunes won't open, when I try to open it, it says:
"The file 'i Tunes Library.itl' cannot be read because it was created by a newer version of itunes."
What can I do about this? please help me.

Ps.. My quicktime opens and I can search for music and play it but itunes still wont' open
thank you kindly.
another couple of preliminary questions aimed at narrowing in on possible culprits.
(1) do you have Norton Internet Security 2005 installed on the PC?
(2) reboot the PC. bring up your Task Manager, and click on the "Processes" tab. now try to launch itunes again.
does an "itunes.exe" process appear in the Processes tab? if so, does it persist in there or does it disappear after a few seconds?

EMac won't start, help please

I am having two problems with my eMac. The first, much more pressing, problem is that it won't start. I was having problems installing the newest version of quicktime, so on the quicktime forums I read to Repair Permissions in the Disk Utility, so I did this, and everything seemed to go well, but when I restarted my computer, it would not load. It is stuck on a light grey screen with a dark grey apple logo in the middle. My keyboard won't repond to the point where i can't even open the disk drive. My second, much less urgent problem is that my disk drive doesn't recoginize any cd's, even ones that I have used with this computer before. this problem really means nothing at this point, since my computer won't start anyways.
If anyone could help me, it would be greatly appreciated.

Yes, I tied all of the suggestions for my problem.
You see a blank, gray screen
1. Make sure the latest firmware for your computer is installed. Check Apple Downloads for the latest versions. (Yes, it is installed)
2. Disconnect all peripheral devices, except for the Apple keyboard and mouse. This includes ADB, serial, USB, FireWire, SCSI, and PCMCIA devices. If this resolves the issue, connect one device at a time, restarting after each one, until you've determined which device is causing the issue. (All are disconnected)
3. Remove third-party hardware upgrades such as memory (RAM), microprocessor upgrade cards, and PCI cards. If this resolves the issue, add back one item at a time, restarting after each one, to isolate the issue. Note: Apple does not provide technical support for Mac OS X when used with third-party microprocessor upgrade cards. (Don't even have any third-party hardware upgrades)
4. Start up from your Mac OS X installation disc and check the hard disk with Disk Utility or, if necessary, fsck. (CD-drive will not even open, so can't do this)
5. If you are comfortable doing so, reset your computer's Power Management Unit. Specific directions are available elsewhere in the Knowledge Base. (Can't find how to do this on the anywhere)
6. Additional tips may be available in this document. (Document also had nothing that worker)
I will be buying a macbook regardless after my income tax comes in, so I don't deem the computer as worthy of spending any money to fix, but this was a pretty expensive machine to just discard, so I would like to try to get it running again.

Pages document won't save or open

got a new macbook air... pages is 5.0.1
After i start a document, when i want to save it I get: The file “Untitled.pages” couldn’t be opened.
Any help out there?

Well, Did you save it as Untitled? Where did you save it? On the HD or on iCloud? Is it just this untitled document or are you having problems with more Pages documents? what else haven't ypu told us?

Unable to Save -- HELP PLEASE!!

Hello all you (hopefully) helpful Mac users,
I am using a PowerBook G4 and recently a very distressing error has begun to repeat itself insidiously. I cannot save files anymore. If I begin a file in Microsoft Word, for example, hitting apple-S or selecting "Save" or "Save As..." will cause Word to "unexpectedly close." I have since learned that the only way I can save a Word document is to leave it open long enough for Word to AutoSave, then find, rename and move that copy to where I want it. As you can imagine, this is incredibly unreliable and has screwed me over repeatedly already. The same goes for all of my programs when they attempt to save a file. For example, Firefox closes whenever I attempt to download an attachment from an e-mail or saving a file from the internet, which is incredibly frustrating. I've had it up to here, and hope you can help me because I am terribly annoyed and no longer have the patience I usually reserve for my beloved Mac to bear this problem.
-jB

After running a permissions repair, I ran a disk verification and found that my disk does indeed need repairing. However, I am not currently near my Install disc to perform a disk repair... I will post the results of my disk verification here and ask if it is possible to repair using the 'fsck' alternative. If not, I will attempt to track down my install disc and attempt to repair from there. Thank you both for your help!
Here were my results:
Verifying volume “Macintosh HD”
Checking HFS Plus volume.
Checking Extents Overflow file.
Checking Catalog file.
Incorrect number of thread records
Checking multi-linked files.
ng Catalog hierarchy.",0)
Checking Extended Attributes file.
Overlapped extent allocation (file 4011343 /Users/a/Music/iTunes/Temp File)
4011343 /Users/a/Music/iTunes/Temp File
ocation (file %@)",1)
4014479 /Users/a/Library/Safari/Icons/13/07/2899356373-1884756597.cache
Checking volume bitmap.
Volume Bit Map needs minor repair
Checking volume information.
Invalid volume free block count
(It should be 15299667 instead of 15250472)
The volume Macintosh HD needs to be repaired.
Error: The underlying task reported failure on exit
1 HFS volume checked
Volume needs repair

I can't open itunes because it says "it cannot be opened because it was created by a newer version of itunes." I've downloaded newest of Windows and itunes and it still won't work--help, please.

Hi--I can't get itunes to open because it says "the file cannot be opened because it was created by a newer version of itunes." I have installed newest versions of Windows & itunes recently, as the troubleshooter instructed, to no avail...Help!!!

This error prevents iTunes from launching. The library file was modified to work with the newer iTunes version, so it is no longer compatible with the previous version. The good news, however, is that Apple does backup the iTunes library file into a subdirectory that you can use to revert back to the previous version.
To recover a previous version of the iTunes Library.itl file, use the following steps:
Open up your My Documents\My Music folder.
We will first backup the current version. Rename iTunes Library.itl to something like iTunes Library.itl.bak.
Go into the My Documents\My Music\Previous iTunes Libraries folder.
You may see several files that start with iTunes Library and have a date included in the name. Copy the newest file in the folder.
Go back to the My Documents\My Music and paste the file from the previous step.
Rename the new copied file to iTunes Library.itl.
Your library should now be restored to the previous version of iTunes, and you should no longer receive the message.

IPod won't restore. help please?

I just reinstalled iTunes a week ago, because my iPod has the message "Connect to your computer. Use iTunes to restore." So I reinstalled it, and I plugged my iPod into the computer. iTunes pops up, I click the restore button, and it says it's restoring it. I leave it alone, and an hour later nothing on the computer screen says it's done, and my iPod still has that message when I (safely) unplug it from the computer. I have done this several times with the same results. Does anyone know how to fix this problem? Please help!

Error 20, 21, 23, 26, 28, 29, 34, 37
These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
http://support.apple.com/kb/TS3694#error28

Multi-Section Word Document Won't Save as Single pdf

I'm using MS Word 2004 and have a document split into 3 sections (so to permit landscape printing of the middle section containg a bunch of big tables, portrait on the two others containg text mostly, before and after).
When I try to create a pdf within the Word Print Dialog, 3 separate pdfs are created -- one for each section. Is there a way to get it to create just 1 pdf?
I don't do this sort of thing very often, so hope there is some easy, inexpensive way. I thought about copying the tables and then pasting as a picture, rotating it, but the margins for the middle center section are also different (so to fit the tables).
Any help or ideas are most appreciated.
Mac OS X (10.3.6)

Is this a Word document generated by Adobe's RoboHelp product or just a document generated directly in Word?
If the latter, you are asking in the wrong place. Even if you are using RoboHelp, this looks more like a question to ask in the Acrobat forums.
http://forums.adobe.com/community/acrobat
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Leopard 10.5.6 won't install, help please

I have a Powermac G5 1.8 ghz dual processor running OSX 10.4.11. In light of the fact Snow Leopard won't run on Powermac g% I decided to purchase one of the few remaining OSX Leopard 10.5.6 Family Packs off Amazon.co.uk.
When I insert the Leopard install disc after a few moments of reading the install DVD the screen prompts you to restart your system with the disc still installed. On boot up all I seem to get is a white screen with the Apple logo, with no further progression possible beyond this point. (It is as though the system is struggling to read the DVD).
Please can anyone offer any suggestions or do I need a product return due to a faulty disc.

Mr Peebly wrote:
On boot up all I seem to get is a white screen with the Apple logo, with no further progression possible beyond this point. (It is as though the system is struggling to read the DVD).
How long are you letting it sit in that state? A few minutes? An hour or more?
Please can anyone offer any suggestions or do I need a product return due to a faulty disc.
I'd try giving my optical drive's lens a cleaning first.

Documents won't save - HELP Please!

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