Documentum Crawl of .msg files

I am trying to view .msg (Outlook saved) files in Documentum through the portal. I had my crawler bring in cards, however when I click on the link, the document is not in readable format. I tried using global document type map to map .msg files to MS Office and Exchange accessors with no luck.
Is the view of a document in documentum through the portal limited to the browser's rendition of the document? (I notice that .doc and .xls documents are opened through IE's Word and Excel respecitively) If so can IE open .msg files in readable format? Thanks.
Randy

In the future please address these questions to the discussions in the Deployment Center. The Deployment Center is for help in deploying supported Plumtree products (like the Documentum crawler). You can also open a support incident.
Questions regarding code you are developing will be answered best here.

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