Does Adobe CC Delete Program Files when not Paid?

This sounded absolutely ludicrous to me but someone said that when they didnt pay for the CC membership, Adobe deleted all the files from the PC and then had to re-download all the files again to use it.  I had a couple of times, deactivated my CC on a PC for weeks, came back, and reactivated, and it was working just like before.
I would think paid or not, Adobe can "deactivate" the software through the internet, but I would think its a serious breach of privacy and security for Adobe to access your program files remotely and without your permission and presence, and start deleting files in your Program Files folder.
Someone please tell me the details on this, thanks!

Dathaeus wrote:
This sounded absolutely ludicrous to me but someone said that when they didnt pay for the CC membership, Adobe deleted all the files from the PC and then had to re-download all the files again to use it.  I had a couple of times, deactivated my CC on a PC for weeks, came back, and reactivated, and it was working just like before.
I would think paid or not, Adobe can "deactivate" the software through the internet, but I would think its a serious breach of privacy and security for Adobe to access your program files remotely and without your permission and presence, and start deleting files in your Program Files folder.
Someone please tell me the details on this, thanks!
Hi Dathaeus, NO! we are not delelting any files from your PC, nor do we have a control of it, we will only and only suspend your activation, incase of non payment, or if you discontinue, you will still have your files on your PC.
However, if your subscription expires, and there are files on Cloud, more than 2GB, you may not be able to access those, and after 90days, they will be deleted.
Hope this Clears the confusion.
- LP

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