Does Adobe CS6 now work after Mavericks upgrade? I know people were having problems.

I have been told that CS6 does not work with the new Mavericks upgrade. Apple Support Chat were very helpful. Advised to contact Adobe. Wondered what other people have discovered so far. Thanks in advance people!

We have CS6 on multiple iMacs in our department at work with Mavericks. No problems running any CS6 applications at all.
We have only run into one problem with Acrobat Pro X after installing Creative Cloud, that every time we start that app, it asks for the CS6 license number. Thus we have stopped using it for Acrobat Pro XI.

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Why is Time machine backup not working after Mavericks upgrade?

Why is Time machine backup not working after Mavericks upgrade?

I had the same problem due to the Fire Wire port. Apple tested it told me it is OK!, I tried a new cable, and have tested both ports on my back up device. I find it strange that as soon as I installed Mavericks. The drive does work using USB. It could be a coincidence, I don't absolutely know at this point, my back up drive ports could stop working, but I doubt it!

Re: Safari 7.0 zoom not working after Mavericks upgrade.

Re: Safari 7.0 zoom not working after Mavericks upgrade.

Hey there sarunelis,
It sounds like after updating to 10.9 the zoom function is not functioning at all. It sounds like you may need to check for 3rd party plugins. This article will help you check for that.
Safari: Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues
http://support.apple.com/kb/ts3230
Thank you for using Apple Support Communities.
Regards,
Sterling

Help with Adobe Premiere Elements 11 Editor - Won't work after Maverick upgrade

I bought Adobe Elements 11 in March of 2013. It was working fine until upgrading to Maverick. It will not open now. Adobe will not help without a serial number. Apple does not provide serial numbers when you buy directly from the App Store. After 3 hours of trying to unintall and reinstall, no luck. Apple said to call Adobe back, Adobe says to call Apple. Finally just asked Apple to refund me the $85.00. They said said they ‘can’t’ since I’ve ‘had it for so long’ (7 months ?? ). They said the problem was my fault because I didn’t check and make sure Adobe Elements was compatible with Maverick before installing Maverick. I should mention that it states (on the App Store page) that Adobe Elements 11 is "compatible with OS X 10.7.5 or later”.   Just wondering if anyone else has experienced this problem and if any kind of resolution was achieved?   Again, any help would be greatly appreciated.
Tony

Yes and no help.
See discussion
Please visit http://www.adobe.com/support/contact if there are more questions for Adobe. Thank you.
General Info
Chat start time      Dec 13, 2013 6:52:37 AM EST
Chat end time      Dec 13, 2013 7:08:55 AM EST
Duration (actual chatting time)      00:16:18
Operator      Vaibhav
Chat Transcript
info: Hi, there are several customer(s) in line ahead of you. We'll be with you as soon as possible. Thank you for your patience.
You might also try our community forums, where experts are online 24/7.
info: You are now chatting with 'Vaibhav'
Vaibhav: Hello. Welcome to Adobe Technical Support.
Vaibhav: Please allow me a moment while I look into your account & verify the details.
Jerry: okay will wait
Vaibhav: Can you elaborate the issue please?
Jerry: I've been trying to open the app, its does not open it give me an error
Vaibhav: Well we are getting many customer with this issue
Vaibhav: premiere elements 11 is not compatible with MAC 10.9
Jerry: okay what are you doing to resolve the problem
Vaibhav: Well if there will be any update we would inform all the customers right now we have send this to engineering
Jerry: A friend of mine was sent a link that allowed them to reinstall the application and they were also given a serial number as well can't you do the same for me I really need to use this application asap
Vaibhav: for this you need to contact customer services or sales
Jerry: I'm not looking into buying a new copy I NEED HELP!!!!!!
Vaibhav: Well we can not help in this case as this version was released before mac 10.9
Vaibhav: and if you want to use it on MAC 10.9 you would need to purchase Premiere Elements 12 and for that need to contact sales
Jerry: It looks like I am not going to get the same help as every one,just no that you've lost a customer in me
Vaibhav: Well there is nothing that we on chat or phone can do in this
Vaibhav: Thank you for contacting Adobe. Good Bye.
info: Your chat transcript will be sent to [email protected] at the end of your chat.

After Effects CS6 stopped working after Mavericks install

I started getting a - You cant use this version of the application "Adobe After Effects CS6 with this version of OS X 10.9.1 - You have Adobe After Effects CS6" 11.0 - all my other Adobe CS6 programs are working - photoshop, premiere, bridge ect. Is this a delete and re install or is there a way around this problem?

You have to run the update for AE. You may have to use the uninstaller and then re-install. I'm guessing that this started after you ran an update for your OS.
When you ask a question assume that we know nothing about your system or your history with that system. We can provide better help if we know if your system worked before, what changed, and anything else that pertains to your problem. Something as simple as an automatic update to your virus protection can kill another app.

IPhone config utility won't work after Mavericks upgrade

After my upgrade to Maverics, any time I try to use the iPhone Config Utility to install apps on my devices, when I click install, it crashes iPhone config utility. I've already tried re-installing iPhone Config Utility - Any recommendations? This is killing my productivity!

If you are using the Apple configurator there is an update Apple has reasleased for it for support for Mavericks. It seems to be working for me but I'm also using it with the iPad 4th gen.

Toshiba E-Studio 603 stop working after Mavericks Upgrade

At my work place we have a department shared printer through cable ethernet. I've got my rMBP hooked up by a USB ethernet adaptor to the network. The printer used to work properly with drivers installed (official from Toshiba) under Mountain Lion.
However after I upgrade to Mavericks, whenever I print the Printer job will say "Printing - Connecting to printer" then freeze for a couple of minutes until says "The printer is not responding" and freeze forever unless I close the Printer job window.
I've tried reinstalling the driver, resetting printer system then add the printer back, reinstall system, etc. Also I'm pretty sure that the department code fields are entered and selected everytime I tried. Thus far no solution.
Has anyone experienced similar issue? Or has anyone got solutions? This has been really frustrating to me. Thanks!
Steven

Thanks for responding. Before adding the printer I'll install their driver and select the one from list. There's the option for toshiba e studio xxx, so I wasn't selecting anything else.
Anyway the problem is it used to work the way I set up in mountain lion, but not in mavericks.

Microsoft Word 2011 not working after Mavericks upgrade?

After my upgrade to OS X Mavericks yesterday, my Microsoft Office Word 2011 program has not been working properly. After a short while of being open in the background while using other applications, it stops responding and causes the whole computer to act extremely slow. It causes me to Force Quit the application. What can I do to fix this? It never did this before.

UserIsNamed wrote:
It never did this before.
You were not using Mavaricks before either.
You will need to contact Microsoft for Mac Support and/or post in their forums.

Does Adobe Illustrator CS5 work in Mavericks?

I realize one has to update Java to 7 and Adobe has tested Photoshop in Mavericks.
But what about Illustrator, or InDesign CS5. Do they work (reliably) or not?
Thanks!

Adobe's website is not clear about Illustrator and Roaring apps is inconclusive, with not enough data. They say:
SVG and SVGZ file cant't be opened under Mavericks 10.9.1.
Report of Software: unknown Error [CANT]
Known issue by Adobe [23.1.2014]: (…) Apple has deprecated many carbon apis in 10.9 and CS5 is not carbon free.
see http://forums.adobe.com/thread/1385044?tstart=0
assumption: Adobe Illustrator 15.1.x is not fully supported by OS X Mavericks related to some Fonts and SVG files.
Anybody have direct first-hand experience?

Most of the default Mac Apps does not work after Mavericks Upgrade

Hi, I did everything, but nothing has brought me out of this misery .
I Updated Maverick just 2 days after its release. Had no problems, other then slow Finder. I restarted my iMac last week, and got caught with these issues, known to me, not sure what all bugs are there.
All these apps does not work: App Store, TextEdit, Preview, Terminal, iBooks, Maps, Calendar, Contacts, Mail, etc
I do not know how to do a clean install, as I had upgraded from Snow Leopord to Mountain Lion and to Maverick using App Store, which does not open at all.
Hoping to get some response soon from Apple support team to help me.

Hi Arthur,
Thanks for the headsup about Apple Support thing... My iMac is not under warranty.
And below is the report generated from EtreCheck. Hope it can help me find the solution.
Hardware Information:
          iMac (20-inch, Early 2008)
          iMac - model: iMac8,1
          1 2.4 GHz Intel Core 2 Duo CPU: 2 cores
          4 GB RAM
Video Information:
          ATI Radeon HD 2400 - VRAM: 128 MB
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0
          AirPlay: Version: 1.9
          AppleAVBAudio: Version: 2.0.0
          iSightAudio: Version: 7.7.3
Startup Items:
          FanControlDaemon - Path: /Library/StartupItems/FanControlDaemon
          HDDFanControlDaemon - Path: /Library/StartupItems/HDDFanControlDaemon
          HP IO - Path: /Library/StartupItems/HP IO
          HP Trap Monitor - Path: /Library/StartupItems/HP Trap Monitor
          MissingSyncListener - Path: /Library/StartupItems/MissingSyncListener
          MySQLCOM - Path: /Library/StartupItems/MySQLCOM
          ParallelsDesktopTransporter - Path: /Library/StartupItems/ParallelsDesktopTransporter
          VirtualBox - Path: /Library/StartupItems/VirtualBox
System Software:
          OS X 10.9 (13A603) - Uptime: 2 days 2:6:45
Disk Information:
          WDC WD2500AAJS-40VWA1 disk0 : (250.06 GB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    My iMac (disk0s2) /: 249.2 GB (22.18 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
          Apple, Inc. Keyboard Hub
                    Apple, Inc Apple Keyboard
          Western Digital My Book 1110 999.5 GB
                    WORK (disk1s1) /Volumes/WORK: 375.81 GB (95.66 GB free)
                    PLEASURE (disk1s2) /Volumes/PLEASURE: 623.69 GB (35.57 GB free)
          Apple Inc. Built-in iSight
          Apple Inc. BRCM2046 Hub
                    Apple Inc. Bluetooth USB Host Controller
          Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
          com.logmein.driver.LogMeInSoundDriver          (1.0.0)
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
          [loaded] com.adobe.fpsaud.plist
          [loaded] com.adobe.SwitchBoard.plist
          [failed] com.google.GoogleML.plist
          [loaded] com.google.keystone.daemon.plist
          [not loaded] com.logmein.logmeinserver.plist
          [loaded] com.microsoft.office.licensing.helper.plist
          [loaded] com.wdc.WDDMservice.plist
          [loaded] com.wdc.WDSmartWareServer.plist
          [loaded] rapiback.plist
Launch Agents:
          [not loaded] com.adobe.AAM.Updater-1.0.plist
          [loaded] com.google.keystone.agent.plist
          [loaded] com.logmein.logmeingui.plist
          [not loaded] com.logmein.logmeinguiagent.plist
          [not loaded] com.logmein.logmeinguiagentatlogin.plist
          [loaded] syncmateStarter.plist
User Launch Agents:
          [loaded] com.adobe.AAM.Updater-1.0.plist
          [loaded] com.adobe.ARM.[...].plist
          [loaded] com.facebook.videochat.[redacted].plist
          [loaded] com.macpaw.CleanMyMac.helperTool.plist
          [not loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist
          [loaded] com.macpaw.CleanMyMac.volumeWatcher.plist
User Login Items:
          AirPort Base Station Agent
          EarthDesk Engine
          LMILaunchAgentFixer
          AdobeResourceSynchronizer
          RealPlayer Downloader Agent
          Windows Phone 7 Connector Agent
          iAntiVirus
          TextEdit
          StatusMenu
          HP Scheduler
          WDQuickView
3rd Party Preference Panes:
          Application Enhancer
          DivX
          EarthDesk
          Fan Control
          Flash Player
          Flip4Mac WMV
          Growl
          MacFUSE
          WDQuickView
Internet Plug-ins:
          AdobeExManDetect.plugin
          AdobePDFViewer.plugin
          AdobePDFViewerNPAPI.plugin
          Default Browser.plugin
          DirectorShockwave.plugin
          DivXBrowserPlugin.plugin
          Flash Player.plugin
          FlashPlayer-10.6.plugin
          Flip4Mac WMV Plugin.plugin
          iPhotoPhotocast.plugin
          JavaAppletPlugin.plugin
          QuickTime Plugin.plugin
          RealPlayer Plugin.plugin
          SharePointBrowserPlugin.plugin
          Silverlight.plugin
User Internet Plug-ins:
          Picasa.plugin
          Unity Web Player.plugin
          WebEx.plugin
          WebEx64.plugin
Bad Fonts:
          None
Time Machine:
          Time Machine not configured!
Top Processes by CPU:
              29%          mds
               2%          WindowServer
               1%          mds_stores
               1%          LogMeInGUI
               1%          RealPlayer Downloader Agent
               1%          EtreCheck
               1%          FanControlDaemon
               0%          uTorrent
               0%          notifyd
               0%          networkd
Top Processes by Memory:
          1.00 GB            mds
          106 MB             mds_stores
          78 MB              Google Chrome
          49 MB              Finder
          45 MB              WindowServer
          40 MB              Google Chrome Helper
          37 MB              VLC
          29 MB              uTorrent
          20 MB              EtreCheck
          16 MB              DashboardClient
Virtual Memory Statistics:
          43 MB              Free RAM
          989 MB             Active RAM
          934 MB             Inactive RAM
          447 MB             Wired RAM
          4.25 GB            Page-ins
          454 MB             Page-outs

Printers and Scanners preference pane does not work after Mavericks upgrade

I upgraded to Mavericks on my late 2011 MacBook Pro, and my printers and scanners preference pane stopped working. Sometimes it comes back as an error and wont open, other times it opens but the list of printers is obscured and not really showing, and it does not react normally. I tried reinstalling from System Restore with the onlie version, but that just took 6 hours but did not really help. I am going a little crazy as I cant get my Canon MX330 scanner installed and recognized. Does anyone have any ideas for me please??

I'm assuming that you're referring to the Printers & Scanners in System Preferences (not a preference pane, which is a different animal).
While I haven't experienced your issue, one thing that users find helpful is to go to System Preferences/Printers & Scanners/, and delete the printers listed by tapping on - (minus). Then, reenter the information when it's required later.

IMac camera stopped working after Mavericks upgrade

I just upgraded my iMac to Mavericks and the camera now refuses to work.
Details are:
I've performed every step in this tip https://discussions.apple.com/docs/DOC-6431
Performed all steps in this trouble shooting article http://support.apple.com/kb/HT2090 - yes every step!
Reset the SMC http://support.apple.com/kb/HT3964 and PRAM http://support.apple.com/kb/HT1379
I've installed the Mavericks update OS X Mavericks 10.9.2 Update (Combo)
In addition it makes no difference in another user or in various camera apps and all Apple apps mentioned here http://support.apple.com/kb/PH14085 freeze and need to be force quit.
I've checked and repaired disk permissions, even restarted from recovery partition and checked the disk.
This computer worked fine up until the second I upgraded to Mavericks.
Computer:

You have certainly been thorough!
dnw76 wrote: ... I've performed ... all steps in this trouble shooting article http://support.apple.com/kb/HT2090 - yes every step!...
One of the steps in http://support.apple.com/kb/HT2090 is
If your built-in iSight camera is still not behaving correctly after trying all these steps, you may need to contact Apple or an Apple-Authorized Service Provider for service.
What service did the service people tell you was still needed to get your iMac working correctly and why did you not do that?

Safari 7.0 zoom not working after Mavericks upgrade.

Since upgrading my late 2009 iMac to Mavericks and Safari 7.0 the zoom function in Safari (cmd and +) doesn't work properly. I used to use the zoom in Safari at the beginning of my session to help me read pages a little easier and zoom remained at the level I set it at but after upgrading the text reverts to actual size every time a new page is loaded. It's becoming a bit of a pain to reset the zoom on every page load. I've tried everything I can think of to resolve this but without success. Does anyone know how to fix this? Thanks in advance.

I've tried everything I can think of to resolve this but without success.
Care to share?
Please detail ALL you have done so far in the way of troubleshooting? Need this info to avoid the been there done that scenarios.

DVD drive won't work after Mavericks upgrade

I upgraded to Mavericks from Snow Leopard, and ever since, my CD/DVD drive will not work. Discs spin, but then they are ejected. Doesn't matter what type of disc I put in.
The drive was working fine before I upgraded. I have reset the SMC and the NVRAM/PRAM, but the drive still isn't working.
Any suggestions for what else I can try?

Others here wouldnt recommend it, but on a new OS install, since I have a giant pile of HD, ...i just grab another HD and create a new fresh Time Machine backup
after its complete, I take the original HD with the OLD backup and format/erase it.
Im a tad too lazy to wait, as you yourself mentioned, 1 hour for TM just to PREPARE to backup. Nope, no,...not gonna do it.
I updated 4 Macs to Mavericks and id rather make a wholly NEW Time Machine backup on another HD and erase the original.
Since I keep about 12+ redundant archives of my important data, I have no worry on earth of ever losing data.
Time machine is a backup, NOT an archive for vital data.
Methodology to protect your data. Backups vs. Archives. Long-term data protection

Mac Mail not working after Mavericks upgrade

After successfully updating to Mavericks, Mac Mail app does not launch (window does not appear on screen) and requires force quit to stop. I also have Outlook loaded and it started up and works fine. I would rather use Mail. Anyone else have this issue? Is there any easy fix? The app doesn't launch completely so I can't clear any of the accounts to try to start Mail fresh.

Here's my issue and how I fixed it. If you have this problem then try what I did.
When I lauched Mail, it appeared like it opened but then wouldn't display any windows at all and wouldn't
update my mail count on the icon.
Within mail there is options to display. The setting was set to "assign to none". That makes mail appears as though it is not working and seemed to bottleneck how mail operates.
In the dock - click and hold on Mail - open Options and chose the display you wish to assign the window to display
mail.
Hope this helps.

Does Adobe CS6 now work after Mavericks upgrade? I know people were having problems.

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