Does Adobe hace techs online? I bought the CC product yesterday. Photoshop will not run (crash at interface)

I cant find one bit of good information here or anywhere.

A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

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Bridge CC on opening gives "Adobe Bridge CC has stopped working" Uninstalled, re-installed same error, will not run. "check online for a solution" does nothing.

Bridge CC on opening gives "Adobe Bridge CC has stopped working" Uninstalled, re-installed same error, will not run. "check online for a solution" does nothing.
Bridge worked great for a while then started to fail when starting. Old Bridge CS6 still works fine. HELP ... please.

You problem is in the Fault Module MSVCR80.dll
Do a web search for this. Here is one LINK

I just bought the BDP-S1500 yesterday and can not get it to work via wireless

I just bought the BDP-S1500 yesterday and can not get it to work via wireless????

Hi BigDaddy317,
Please the link below for further assistance in connecting your wireless device to the internet.
https://us.en.kb.sony.com/app/answers/detail/a_id/33377/p/47329,47564,95482/c/65,66/kw/internet
https://us.en.kb.sony.com/app/answers/detail/a_id/35983/p/47329%2C47564%2C95482/c/65%2C66/kw/internet
Please let us know if you're getting the same result or the error messages that you see.
Thanks,
>Joffrey
If my post answers your question, please mark it as "Accept as Solution"

Firefox often hags with an error message somethng like_Script not complete or still running._I cannot uninstall Firefox with the uninstall program routine inthe control panel and the Mozilla uninstall helper.exe will not run either. How do I uninstall Fi

Firefox hangs with an error message something like - Script not complete or still running.
I cannot uninstall Firefox with the uninstall program routine in the Control Panel and the Mozilla uninstall helper.exe program will not run either. How do I completely uninstall Firefox so I can make a clean reload?
== This happened ==
Every time Firefox opened
== Not sure but I think it was after the update

Thanks for the reply.
I am very new to these forums (or is it fora?).
I didn't know there was a Tomcat forum.
How to I find it.
Ta much & best regards,
Pete

Adobe photoshop elements 13 trial version will not work on windows XP. Does this mean that if I purchase the full version, this also will not work on XP?

I have Photoshop Elements 12 and want to try version 13 before I buy. However, when I tried to download the trial version of Adobe Photoshop Elements 13, I was informed that it isa not available on Windows XP. Does this mean that if I buy the full version, it will not work on Windows XP?

Yes, if the system requirements do not include XP then an XP machine will not be able to use it.
System Requirements
Windows
1.6GHz or faster processor with SSE2 support
Microsoft Windows 7 or Windows 8 (32-bit versions will be installed on 32-bit systems; 64-bit versions will be installed on 64-bit systems)
2GB of RAM
5GB of available hard-disk space
(additional free space required during installation)
1024x768 display resolution (at 100% scale factor)
Microsoft DirectX 9 or 10 compatible display driver
DVD-ROM drive (for installation from DVD)
QuickTime 7 software
Internet connection required for product activation and content download*

I uninstalled previous versions of LR and installed the 2015 ver and it will not run. I get an error message; the procedure entry point .............

I am unable to get LR6 to run. When I try to open the program it gives me an error message "

If you run into the "another installation" message even after the reboot of the PC (which is an excellent idea by HTP ProXy), reregistering your Windows Installer Service is worth a try.
First, launch a command prompt as an administrator. In your Start search, type cmd then right-click on the cmd that comes up and select "Run as administrator".
At the command prompt:
Type %windir%\system32\msiexec.exe /unregister and hit enter.
Type %windir%\syswow64\msiexec.exe /unregister and hit enter.
Type %windir%\system32\msiexec.exe /regserver and hit enter.
Type %windir%\syswow64\msiexec.exe /regserver and hit enter.
Restart the PC and try another reinstalll.

TS3212 the new download of itunes will not run. I get a message during the process that I need to verify that I have sufficient privilege. then I get an error 126 and a missing file MSVCR80.dll. what can I do?

I'm trying to download the new version of itunes. durig the install i get a message that I need to verify that I have sufficient privilege. Then I get a message of a Windows error 126 and a missing file MSVCR 80.dll. I've tried everything on the support site and nothing works.

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

My macbook pro has an X in the battery sign, and it will not run unless it is plugged in, why is this?

Can someone please help I don't know what happened.
Battery Information:
Model Information:
Serial Number:          W012050PSD3BA
Device Name:          bq20z451
Pack Lot Code:          0000
PCB Lot Code:          0000
Firmware Version:          0201
Hardware Revision:          000a
Cell Revision:          0158
Charge Information:
Charge Remaining (mAh):          0
Fully Charged:          No
Charging:          No
Full Charge Capacity (mAh):          0
Health Information:
Cycle Count:          0
Battery Installed:          No
Amperage (mA):          0
Voltage (mV):          0
System Power Settings:
AC Power:
System Sleep Timer (Minutes):          10
Disk Sleep Timer (Minutes):          10
Display Sleep Timer (Minutes):          10
Wake on AC Change:          No
Wake on Clamshell Open:          Yes
Wake on LAN:          Yes
Current Power Source:          Yes
Display Sleep Uses Dim:          Yes
Battery Power:
System Sleep Timer (Minutes):          10
Disk Sleep Timer (Minutes):          10
Display Sleep Timer (Minutes):          2
Wake on AC Change:          No
Wake on Clamshell Open:          Yes
Display Sleep Uses Dim:          Yes
Reduce Brightness:          Yes
Hardware Configuration:
UPS Installed:          No
AC Charger Information:
Connected:          Yes
ID:          0x0100
Wattage (W):          60
Revision:          0x0000
Family:          0x00ba
Serial Number:          0x00782abb
Charging:          No

I had this problem and went to the Apple Genius bar 3 times and everytime they said it was a logicboard failure.. they repaired my logicboard 3 times and within a week of use the x icon would show up.. and it would only run when the power adapter was plugged in.
But as i was fed up going back and forth to the Apple store.. I left the charger connected for about 3-4 days and one the 4th day I pressed the battery button on the side and Voila! It lit up the amount of battery charged.. Keep in mind that the battery light on the left hand side didnt lit up when I pressed the button when the x battery icon showed up
Not to sure how long this will last but I just checked my battery information and now it shows how much cycles and etc it has.. (when before it had all zeros)
I've found that the x battery icon only comes on when the battery is fully depleted (sometimes)!
Btw I have the early 2011 macbook pro 13" unibody model so I wasn't able to take out the battery beneath!
Hope this works!

Updated CC2014 the other day, will not open, crashes everytime. I have OS X 10.9.4 - 3.4 ghz intel cor i7, 16 GB 1333 HHz DDR3, in vain talked on to adobe tech, with no help.

Updated CC2014 the other day, will not open, crashes everytime. I have OS X 10.9.4 - 3.4 ghz intel cor i7, 16 GB 1333 HHz DDR3, in vain talked on to adobe tech, with no help from Adobe.
This morning, I made a new "customer" and downloaded the "trial version" of CC2014 photoshop. This resulted a working CC2014. I hope Adobe can fix my "real" account which does not work at this time.
Anyone else tried this?
Ken

I don't think everyone with a Mac is having basic problems with Photoshop 2014.1.
What exact versions do you have in each case? Is your updated version 2014.1, while the "new customer" version is 2014.0? Choose Help - System Info to see.
Sounds like, given your specific system, you may want to try a full clean and reinstall, or maybe a downgrade to 2014.0 until 2014.1.1 or 2014.2 comes out. I think the older versions are available through the Creative Cloud application.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
-Noel

Hi, I wish to buy an Adobe Master Collection CS3 (Corporate Edition) from someone in the US and I hope to use it in the UK. Does anyone know if this can be done without any problems, also does Adobe still allow people to register the CS3 Corporate Edition

Hi, I wish to buy an Adobe Master Collection CS3 (Corporate Edition) from someone in the US and I hope to use it in the UK. Does anyone know if this can be done without any problems, also does Adobe still allow people to register the CS3 Corporate Edition? any help would be greatly appreciated

The flaw is here:
corporate edition
...which essentially means it's most likely a volume license and thus not transferable in the first place. The rest is as Steve said - buying software on eBay is risky even on the best of days.
Mylenium

Why does the airplay symbol not appear on the top left of my imac i bout this computer this august and i bought the apple tv yesterday?? what can i do to make the airplay work??

why does the airplay symbol not appear on the top left of my imac i bout this computer this august and i bought the apple tv yesterday?? what can i do to make the airplay work??

Open  > About this Mac and see Version. If it's 10.7.x, read > http://www.apple.com/osx/uptodate

I bought the master collection cs6.But did not receive anything like cd or usb. I just installed online. Will not give anything original?

I bought the master collection cs6.But did not receive anything like cd or usb. I just installed online. Will not give anything original?

And what exactly? Sorry, your post makes no sense at all. Try to explain your issue again.
Mylenium

What does adobe export do with images in the PDF file being exported?

What does Adobe export do with images within the PDF being exported?

Hi sonotim,
I'm not sure what you mean by your question. There's a couple of different ways of thinking about this. Could you be more specific about what you're trying to find out?
-David

My ipad pick ups the wi-fi signal but not the router settings and therefore will not connect to the internet, what am I doing wrong?

I only bought the Ipad 2 yesterday, and as of yet have been unsuccessful with connecting the Ipad to the internet. I have followed all of the instructions provided and have contacted both the provider of the Ipad and my internet service, all to no avail! The Ipad shows that it is connected to the wi-fi but on checking the details on the selected IP address the number begins with 169 (I understand that this could be the problem) however when you ask for "renew lease" it doesn't change the number. The Ipad is also not picking up any of the router details. Hope I've provided enough info for any help!

The problem could be due to your router or your iPad. To isolate the problem test your iPad on some other networks.
If it has problems on other networks your iPad probably has a problem. You could try Settings > General > Reset > Reset Network Settings to see if that corrects the iPad problem. If that does not help your iPad may need repair/replacement. Contact Apple to resolve.
If the iPad does not have problems on other networks the problem may be in your router. You could try restarting your router (remove power to it for 30 seconds and restart) to see if that helps, however, there could be a firmware problem in your router. Check the manufacturer's support Web page to obtain the latest firmware for your router.
If you need more help please give more details on your network, i.e., your router make, model and version, the wifi security being used (WEP, WPA, WPA2), etc.
See also http://support.apple.com/kb/TS1398

I bought the iPhone 6 yesterday and am having connectivity issues

I bought the iPhone 6 yesterday and over the course of the last 26 hours, I've had issues with my phone connecting to data coverage. I can make phone calls and send texts but my most used apps (Gmail, Facebook, Twitter, even the App Store) won't load because they can't connect. Shutting down and restarting the phone has resolved the issue but I don't think that's a suitable resolution long-term. The phone does display that I have 3 bars (or dots in the case of the iPhone 6) and shows "LTE" but the phone doesn't actually connect. Any suggestions/help? Thanks.

Krallas,
That is very strange behavior for this new phone to have, but don't worry, ok? We'll help you get it fixed. Please go ahead and turn the phone all the way off. Then remove the SIM card for at least 30 seconds, replace it, and turn the phone back on. That may just do it for you!
SarahO_VZW
Follow us on Twitter @VZWSupport

Does Adobe hace techs online? I bought the CC product yesterday. Photoshop will not run (crash at interface)

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