Does Adobe have a Customer's Service phone ? Need to buy and download the Creative Cloud, plan of $9.99/mth.
Just imposible to download via page. Need to call to order, pay and subscribe the Creative Cloud for the $9.99/mth. I want to talk with a human. Do Adobe have a phone? The 800-585-0774 is always busy. My new email just for AdobePS is: [removed] My cell phone is [removed]. What else can I do?
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Phone support | Orders, returns exchanges
Similar Messages
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I am using Mac, I have downloaded the Creative Cloud but when it comes to downloading an App, in the Apps tab a "Download Error" comes up, saying I should contact customer support. Any help will be appreciated.
sign out and then back in to your cc desktop app.
if that fails to resolve the problem, Sign in, activation, or connection errors | CS5.5 and later -
I am downloading the Creative Cloud desktop app on my Mac, and it starts to download but just stalls in the process and doesn't get any closer to finishing. Anyone have any suggestions. I've restarted my computer multiple times and restarted the download, but to no avail.
uninstall anything cc that's already installed, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and the reinstall, Adobe: Creative, marketing, and document management solutions
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I've downloaded the Creative Cloud app but the App tab says there is a download error and to contact support. I have tried uninstalling and reinstalling and am gettting the same message. I'm running OS X 10.9.3.
Blakey if you are receiving a download error then please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.
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I have downloaded the Creative Cloud and when it finished, it opened up and was completely blank. Nowhere for me to sign in and no apps for me to click to download. I need this to be fixed ASAP. What is the problem here?
BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html -
How long does it take to download the Creative Cloud Packager?
How long does it take to download the Creative Cloud Packager? Its over 22 hours now and its only 57precent complete. Could you tell me what size it is? And if I turn off the computer and bring it to my home broadband will it need to strart from scratch?
Thanks - ConorMake sure you have cookies enabled and clear your cache. If it continues to fail try using a different browser.
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I am trying to download the Creative Cloud with Photoshop and Lightroom. It doesn't load and I actually let it run all night and it still didn't load. I uninstalled Creative Cloud and tried again. What am I doing wrong? Could it be that I am using wireless?
Hi Rickeee48,
May I know what is the error you are getting when you try to download Creative Cloud. Also you can follow the below link it may help.
http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
Regards,
Prabs -
I have just migrated from my 2009 IMac to a new 5K, the creative cloud app somehow is corrupted, I have un-installed the old app. Downloaded the creative cloud app again & re-installed but I just get a blank window & no apps showing or even a login screen
Mac Migration and Time Machine DO NOT WORK with Cloud program activations due to hidden files
Sign out of your account... Uninstall... run the Cleaner...
-Restart your computer... Sign in to your account... Reinstall
-using the cleaner after uninstalling and before reinstalling is needed
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html -
I downloaded the Creative Cloud. I went to the section of the application and did not find the program Adobe Premiere. Tell me how and where I download a trial version of this program?
Hi Dmirtiyter, I suspect that you have a windows computer and seems you have a 32 bit system and that's the only reason you are not getting a download option for Premiere Pro as its a 64 bit Program.
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I cannot download the creative cloud i have havent got passed the first step
I cannot download the creative cloud i have havent got passed the first step
Maybe you are taking the wrong first step. What is the first step that you have not gotten passed yet?
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Any advice for not being able to download the creative cloud installer?
Lisalynn33 please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html for information on how to resolve download errors.
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I downloades the creative cloud version indesign but how does it work?
i downloades the creative cloud version indesign but how does it work?
thank you. i didn't found it there earlier. But now i understand indesign wasn't fully downloaded yet.
now i see it in my applications, ik just had to be a little more patient..... ;-)
Thanks! -
Have downloaded the creative cloud app but cannot find the single-app Premiere Pro CC
After recieving confirmation email of payment for single- app membership Premiere Pro , followed instructions for getting started and now have downloaded the creative cloud app and when I come to download Premiere Pro it is not shown in the apps section. What might be the problem for it not showing up ?
Well, you're not gonna like it, but it doesn't show up because your system doesn't meet the requirements. Check them.
Mylenium -
I downloaded the creative cloud and i cannot find adobe after effects to download. help plz
i downloaded the creative cloud and i cannot find adobe after effects to download. help plz
This has been discussed 500 million times: If it doesn't show up your system doesn't meet the requirements. Check them on the product page.
Mylenium -
I am using a mac
I want to sign up for a subscription to adobe cc. I have recently used fully used my 30 day trial, and when I decided to purchase it, my creative cloud desktop app wouldn't let me. It kept saying I had no internet connection (I tried a few different internet connections to be sure it wasn't my internet). I then uninstalled the creative cloud, as well as all the products. For a while I kept getting error 201, and 207 when I tried downloading the cc app again.
I have now used a mac cleaner to fully remove adobe. When I tried to download it again, it downloaded fully. But when I click on the apps tab, it says 'Download Error'.
Please help!!!! I need to complete a school assignmentBrittney2_lee from your post it sounds like you are receiving a variety of download errors. You can find details on how to diagnose and resolve download errors at Error downloading and installing Creative Cloud application. You are welcome to update this discussion if you have any questions regarding the steps listed within the document.
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