Does Adobe have any [knowledgeable] sales/technical staff? Any kind of support h#!!
There is something seriously wrong with Adobe!
I have been experiencing problems with Captivate 4 and Connect Pro. My lessons do not work when I upload a ZIP file that was packaged with the Captivate 4 SCORM packager.
I had a level 2 support issue created two weeks ago, plus two different Adobe employees offered help more than a week ago and I have not received a single answer from anyone.
Additionally, I am paying over $300 per month for a service (Connect Pro) and I cannot use it. I even attempted to contact Adobe Connect Pro through their "Request a consultation" service (https://www.adobe.com/cfusion/mmform/index.cfm?name=connectpro), at least, four times in the past two weeks. Nothing...nothing...nothing!
Calling one of their many numbers all seem to get routed to some place in either India or the Philippines and only one in ten calls seems to get me anywhere (that is how I eventually escalated my issue to level 2 support).
I think I just want my subscription money back and say good riddance to Adobe!
Question:
I recently sent a preliminary requirements e-mail documentation to a number of competitor LMS hosting organizations, such as:
interactyx, geolearning, learn.com, sumtotal, icslearninggroup, lectora, toolbook, etc..
Why was it so easy to send these organizations an e-mail, and within two days, receive a comprehensive reply... have several telephone discussions and even test some of them with my SCORM zip file. Yet, Adobe can't even reply to a single one of my emails... except for an acknowledgement that I have a support request.
Why should Adobe get my business any longer or EVER again?
My 'support' experience with Adobe is BY FAR the worst I have ever experienced EVER! No other bad support experience even comes close!
shawninvancouver,
Contact me directly at: AChemey AT Adobe DOT com.
Regards,
Andrew
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This is the crash log
Process:
Finder [316]
Path:
/System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
Identifier:
com.apple.finder
Version:
10.7.5 (10.7.5)
Build Info:
Finder_FE-751005001000000~21
Code Type:
X86-64 (Native)
Parent Process: launchd [116]
Date/Time:
2013-04-16 19:35:31.063 +0800
OS Version:
Mac OS X 10.7.5 (11G63)
Report Version: 9
Interval Since Last Report:
1530 sec
Crashes Since Last Report:
136
Per-App Interval Since Last Report: 7692792 sec
Per-App Crashes Since Last Report: 660
Anonymous UUID:
2EA62802-6DCB-48AF-BD8B-D7F62DA4D1F4
Crashed Thread: 2 Dispatch queue: TNodeEngine 0x104c7fe20
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
__TEXT
000000010456a000-0000000104a73000 [ 5156K] r-x/rwx SM=COW /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
Application Specific Information:
objc[316]: garbage collection is OFF
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib
0x00007fff8614e67a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff8614dd71 mach_msg + 73
2 com.apple.CoreFoundation
0x00007fff8ff7250c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation
0x00007fff8ff7ac74 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation
0x00007fff8ff7a486 CFRunLoopRunSpecific + 230
5 com.apple.HIToolbox
0x00007fff8756c2bf RunCurrentEventLoopInMode + 277
6 com.apple.HIToolbox
0x00007fff8757356d ReceiveNextEventCommon + 355
7 com.apple.HIToolbox
0x00007fff875733fa BlockUntilNextEventMatchingListInMode + 62
8 com.apple.AppKit
0x00007fff8c51f779 _DPSNextEvent + 659
9 com.apple.AppKit
0x00007fff8c51f07d -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
10 com.apple.AppKit
0x00007fff8c7d3735 -[NSApplication _realDoModalLoop:peek:] + 610
11 com.apple.AppKit
0x00007fff8c7d3369 -[NSApplication runModalForWindow:] + 120
12 com.apple.AppKit
0x00007fff8c7c69cd -[NSAlert runModal] + 159
13 com.apple.AppKit
0x00007fff8c54e59b __-[NSPersistentUIManager promptToIgnorePersistentState]_block_invoke_1 + 815
14 com.apple.AppKit
0x00007fff8c7cc782 -[NSApplication _suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 31
15 com.apple.AppKit
0x00007fff8c54e234 -[NSPersistentUIManager promptToIgnorePersistentState] + 178
16 com.apple.AppKit
0x00007fff8c5229ec -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 180
17 com.apple.AppKit
0x00007fff8c523ca9 -[NSApplication _sendFinishLaunchingNotification] + 358
18 com.apple.AppKit
0x00007fff8c51fac3 _DPSNextEvent + 1501
19 com.apple.AppKit
0x00007fff8c51f07d -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
20 com.apple.AppKit
0x00007fff8c51b9b9 -[NSApplication run] + 470
21 com.apple.AppKit
0x00007fff8c797eac NSApplicationMain + 867
22 com.apple.finder
0x000000010457012f 0x10456a000 + 24879
23 com.apple.finder
0x00000001045700f4 0x10456a000 + 24820
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x00007fff861507e6 kevent + 10
1 libdispatch.dylib
0x00007fff8bccf786 _dispatch_mgr_invoke + 923
2 libdispatch.dylib
0x00007fff8bcce316 _dispatch_mgr_thread + 54
Thread 2 Crashed:: Dispatch queue: TNodeEngine 0x104c7fe20
0 com.apple.DesktopServices
0x00007fff8535b438 BTreeIterator::PushForward(Page*) + 30
1 com.apple.DesktopServices
0x00007fff8535b3f3 BTreeIterator::BuildStack(IAOrderedStorable const*) + 81
2 com.apple.DesktopServices
0x00007fff8535b377 BTreeIterator::BTreeIterator(BTree*) + 31
3 com.apple.DesktopServices
0x00007fff8535b338 BTree::MakeIterator() + 34
4 com.apple.DesktopServices
0x00007fff8535940e TPropertyInfo::MakeProperties(TPropertyInfoList*, unsigned char*, unsigned int, bool) + 216
5 com.apple.DesktopServices
0x00007fff853e4cf4 TPropertyInfo::CreatePropertyList(TCountedPtr<TFSInfo> const&, double&, long long&, bool, bool, TPropertyInfoList*) + 422
6 com.apple.DesktopServices
0x00007fff853e4afa TPropertyInfo::CreatePropertyList(TCountedPtr<TCFURLInfo> const&, double&, long long&, bool, bool, TPropertyInfoList*) + 154
7 com.apple.DesktopServices
0x00007fff8535924e THFSPlusPropertyStore::Open(bool, bool) const + 130
8 com.apple.DesktopServices
0x00007fff853591ae THFSPlusPropertyStore::GetProperties(bool) const + 38
9 com.apple.DesktopServices
0x00007fff85358aa4 TNode::GetExtendedPropertyStore(bool) const + 208
10 com.apple.DesktopServices
0x00007fff85358917 TNode::GetExtendedProperty(unsigned int, TPropertyReference&, bool) const + 39
11 com.apple.DesktopServices
0x00007fff85357566 TNode::GetProperty(unsigned int, TPropertyReference&, unsigned int) const + 578
12 com.apple.DesktopServices
0x00007fff853570b6 TNode::GetProperty(unsigned int, TPropertyReference&, OpaqueNodeRequest* const&, unsigned int) const + 68
13 com.apple.DesktopServices
0x00007fff85357017 GetNodeProperty(OpaqueNodeRef*, unsigned int, TPropertyReference&, OpaqueNodeRequest*, unsigned int) + 162
14 com.apple.DesktopServices
0x00007fff8535eeed GetNodePropertyAsBoolean + 75
15 com.apple.finder
0x000000010458c6e4 0x10456a000 + 141028
16 com.apple.finder
0x000000010458c669 0x10456a000 + 140905
17 com.apple.finder
0x000000010458c618 0x10456a000 + 140824
18 com.apple.finder
0x00000001045b4f75 0x10456a000 + 307061
19 com.apple.finder
0x00000001045b2fb3 0x10456a000 + 298931
20 com.apple.finder
0x00000001045b2e91 0x10456a000 + 298641
21 com.apple.finder
0x000000010458b968 0x10456a000 + 137576
22 libdispatch.dylib
0x00007fff8bccda82 _dispatch_call_block_and_release + 18
23 libdispatch.dylib
0x00007fff8bccf2d2 _dispatch_queue_drain + 264
24 libdispatch.dylib
0x00007fff8bccf12e _dispatch_queue_invoke + 54
25 libdispatch.dylib
0x00007fff8bcce928 _dispatch_worker_thread2 + 198
26 libsystem_c.dylib
0x00007fff888003da _pthread_wqthread + 316
27 libsystem_c.dylib
0x00007fff88801b85 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib
0x00007fff86150192 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff88800594 _pthread_wqthread + 758
2 libsystem_c.dylib
0x00007fff88801b85 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib
0x00007fff86150192 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff88800594 _pthread_wqthread + 758
2 libsystem_c.dylib
0x00007fff88801b85 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib
0x00007fff86150192 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff88800594 _pthread_wqthread + 758
2 libsystem_c.dylib
0x00007fff88801b85 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib
0x00007fff86150192 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff88800594 _pthread_wqthread + 758
2 libsystem_c.dylib
0x00007fff88801b85 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib
0x00007fff86150192 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff88800594 _pthread_wqthread + 758
2 libsystem_c.dylib
0x00007fff88801b85 start_wqthread + 13
Thread 8:: com.apple.CFSocket.private
0 libsystem_kernel.dylib
0x00007fff8614fdf2 __select + 10
1 com.apple.CoreFoundation
0x00007fff8ffc3c8b __CFSocketManager + 1355
2 libsystem_c.dylib
0x00007fff887fe8bf _pthread_start + 335
3 libsystem_c.dylib
0x00007fff88801b75 thread_start + 13
Thread 2 crashed with X86 Thread State (64-bit):
rax: 0x00007fce76d18ac0 rbx: 0x00007fce76d0f5b0 rcx: 0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x0000000104b71000 rsi: 0x0000000000000000 rbp: 0x0000000104e808a0 rsp: 0x0000000104e80880
r8: 0x000000000000000e r9: 0x000000000000018a r10: 0x0000000000000000 r11: 0x00007fce76d18ac0
r12: 0x0000000000000000 r13: 0x000000000000a804 r14: 0x00007fff74121c80 r15: 0x00007fce76d1faf0
rip: 0x00007fff8535b438 rfl: 0x0000000000010297 cr2: 0x0000000000000000
Logical CPU: 2
Binary Images:
0x10456a000 -
0x104a72ff7 com.apple.finder (10.7.5 - 10.7.5) <83F36736-790D-3582-AC9D-91EFCC3DDB9D> /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
0x10510a000 -
0x10511ffff com.apple.frameworks.preferencepanessupport (1.0 - 1.0) <B7E1A6D7-5C75-3626-ACD9-682B6CBC3EBF> /System/Library/PrivateFrameworks/PreferencePanesSupport.framework/Versions/A/P referencePanesSupport
0x7fff6416a000 -
0x7fff6419ebaf dyld (195.6 - ???) <C58DAD8A-4B00-3676-8637-93D6FDE73147> /usr/lib/dyld
0x7fff84021000 -
0x7fff84027ff7 com.apple.phonenumbers (1.0 - 47) <BC6C2FE2-99C0-3AD6-AA9C-C88780FFFCCF> /System/Library/PrivateFrameworks/PhoneNumbers.framework/Versions/A/PhoneNumber s
0x7fff84028000 -
0x7fff84107fff com.apple.ImageIO.framework (3.1.2 - 3.1.2) <047DFE61-500F-3F11-9881-D0844D2FCE5F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x7fff84108000 -
0x7fff84aa6a27 com.apple.CoreGraphics (1.600.0 - ???) <576777EA-921B-3D94-98C3-40A9CF8EBD18> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff85174000 -
0x7fff8519ffff libpcre.0.dylib (1.1.0 - compatibility 1.0.0) <7D3CDB0A-840F-3856-8F84-B4A50E66431B> /usr/lib/libpcre.0.dylib
0x7fff851a0000 -
0x7fff851f4ff7 com.apple.ScalableUserInterface (1.0 - 1) <33563775-C662-313D-B7FA-3D575A9F3D41> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x7fff851f5000 -
0x7fff851f9fff libmathCommon.A.dylib (2026.0.0 - compatibility 1.0.0) <FF83AFF7-42B2-306E-90AF-D539C51A4542> /usr/lib/system/libmathCommon.A.dylib
0x7fff851fa000 -
0x7fff85223ff7 com.apple.framework.Apple80211 (7.4.1 - 741.1) <F60DA830-84ED-3473-8DE8-611A9D9B56FF> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff85224000 -
0x7fff85224fff com.apple.Accelerate.vecLib (3.7 - vecLib 3.7) <C06A140F-6114-3B8B-B080-E509303145B8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff85225000 -
0x7fff85280ff7 com.apple.opencl (2.0.19 - 2.0.19) <B05BF605-73B8-328F-A228-6FA59E1FC73A> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff85281000 -
0x7fff85288fff com.apple.NetFS (4.0 - 4.0) <433EEE54-E383-3505-9154-45B909FD3AF0> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff85289000 -
0x7fff8531cfff com.apple.PDFKit (2.6.5 - 2.6.5) <9CC30317-E89D-3DDF-9069-F3A9CEE4B9A1> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x7fff85329000 -
0x7fff8533fff7 com.apple.ImageCapture (7.1.0 - 7.1.0) <1AD40E02-2126-377B-A0D2-CBB21D932558> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff85340000 -
0x7fff85459fff com.apple.DesktopServices (1.6.5 - 1.6.5) <5E7DD5F4-B4DA-3F75-A14A-3494E81CFBA0> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff855e5000 -
0x7fff85d8dfff com.apple.CoreAUC (6.16.12 - 6.16.12) <EF535959-14FE-3B61-9C32-DF4C54B8F12D> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x7fff85d8e000 -
0x7fff85dc9fff libsystem_info.dylib (??? - ???) <35F90252-2AE1-32C5-8D34-782C614D9639> /usr/lib/system/libsystem_info.dylib
0x7fff85e1f000 -
0x7fff85e43fff com.apple.Kerberos (1.0 - 1) <1F826BCE-DA8F-381D-9C4C-A36AA0EA1CB9> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff85e44000 -
0x7fff85ee5fff com.apple.LaunchServices (480.40 - 480.40) <C936A07F-0CF8-3F8E-BDB3-76AA7611B4CA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff85f0f000 -
0x7fff85f1cfff libCSync.A.dylib (600.0.0 - compatibility 64.0.0) <72C53E7B-C222-3BE5-9984-FDC328CC4846> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x7fff85f1d000 -
0x7fff86022fff libFontParser.dylib (??? - ???) <D2E56B6E-3182-3667-A78C-4172C435523A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff86038000 -
0x7fff86044fff com.apple.CoreBluetooth (100.7 - 1) <988DB0FD-7759-3BA0-AE5F-B6DA2BDB3FF5> /System/Library/Frameworks/IOBluetooth.framework/Versions/A/Frameworks/CoreBlue tooth.framework/Versions/A/CoreBluetooth
0x7fff8605a000 -
0x7fff86138fff com.apple.DiscRecording (6.0.4 - 6040.4.1) <E6D5835F-EE3C-3814-A2EE-6962B5570EF1> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x7fff86139000 -
0x7fff86159fff libsystem_kernel.dylib (1699.32.7 - compatibility 1.0.0) <66C9F9BD-C7B3-30D4-B1A0-03C8A6392351> /usr/lib/system/libsystem_kernel.dylib
0x7fff86173000 -
0x7fff86257ff7 com.apple.CoreServices.OSServices (478.50 - 478.50) <3D6AA4EF-C601-36C7-8F3A-A00964F01759> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff86258000 -
0x7fff8627ffff com.apple.framework.internetaccounts (1.2 - 3) <28D44E21-54F2-366B-B9D9-1DB788EF0278> /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/Interne tAccounts
0x7fff86280000 -
0x7fff862a8fff com.apple.PerformanceAnalysis (1.11 - 11) <8D4C6382-DD92-37A2-BCFC-E89951320848> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x7fff862a9000 -
0x7fff862acfff com.apple.AppleSystemInfo (1.0 - 1) <111B6F69-3FBD-3860-BCF8-1DF02D9BED28> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x7fff8631b000 -
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0x7fff8b6c3000 -
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0x7fff8b720000 -
0x7fff8b72bff7 libc++abi.dylib (14.0.0 - compatibility 1.0.0) <8FF3D766-D678-36F6-84AC-423C878E6D14> /usr/lib/libc++abi.dylib
0x7fff8b958000 -
0x7fff8b963ff7 com.apple.speech.recognition.framework (4.0.21 - 4.0.21) <6540EAF2-E3BF-3D2E-B4C1-F106180D6F20> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff8b964000 -
0x7fff8b964fff com.apple.quartzframework (1.5 - 1.5) <2C13AE76-C86B-3D48-A583-121689190F74> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff8ba68000 -
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0x7fff8bc8b000 -
0x7fff8bccbfe7 libGLImage.dylib (??? - ???) <0B7DAB2B-F1C6-39C7-B864-61EF683B6656> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
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0x7fff8bed0000 -
0x7fff8bed0fff com.apple.CoreServices (53 - 53) <043C8026-8EDD-3241-B090-F589E24062EF> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff8bee1000 -
0x7fff8bfe8fe7 libsqlite3.dylib (9.6.0 - compatibility 9.0.0) <EE02BB01-64C9-304D-9719-A35F5CD6D04C> /usr/lib/libsqlite3.dylib
0x7fff8bfe9000 -
0x7fff8bff0fff libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <0AB51EE2-E914-358C-AC19-47BC024BDAE7> /usr/lib/system/libcopyfile.dylib
0x7fff8bff1000 -
0x7fff8c035ff7 libRIP.A.dylib (600.0.0 - compatibility 64.0.0) <B2A38D2C-7E82-34C5-8896-48C37B0E64A3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x7fff8c036000 -
0x7fff8c037fff com.apple.ServerInformation (1.0 - 1) <D95BC225-E33B-32BC-9FEE-77423F8D7EBC> /System/Library/PrivateFrameworks/ServerInformation.framework/Versions/A/Server Information
0x7fff8c038000 -
0x7fff8c078ff7 libcups.2.dylib (2.9.0 - compatibility 2.0.0) <7D2E5016-A960-3ADE-B042-F74063E79550> /usr/lib/libcups.2.dylib
0x7fff8c079000 -
0x7fff8c140ff7 com.apple.ColorSync (4.7.4 - 4.7.4) <590AFCDA-F10E-31FE-9B01-DA5FFE74C2BB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff8c141000 -
0x7fff8c14fff7 com.apple.AppleFSCompression (37 - 1.0) <61113C2F-564C-3E6C-918C-3179980D599F> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x7fff8c150000 -
0x7fff8c150fff libOpenScriptingUtil.dylib (??? - ???) <A7847713-F410-39C0-884F-A7188A18E742> /usr/lib/libOpenScriptingUtil.dylib
0x7fff8c151000 -
0x7fff8c16efff libxpc.dylib (77.19.0 - compatibility 1.0.0) <9F57891B-D7EF-3050-BEDD-21E7C6668248> /usr/lib/system/libxpc.dylib
0x7fff8c16f000 -
0x7fff8c211fff com.apple.securityfoundation (5.0 - 55116) <A9311EF6-B7F7-3DA5-84E8-21BC9B2C3C69> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff8c24a000 -
0x7fff8c4c2fff com.apple.imageKit (2.1.2 - 1.0) <23470050-28FB-3B09-8E27-ADC371B0E4B8> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x7fff8c4ca000 -
0x7fff8c511ff7 com.apple.CoreMedia (1.0 - 705.94) <700C6863-7A8F-34FA-8B1D-7659EC95000B> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x7fff8c512000 -
0x7fff8c516fff libCGXType.A.dylib (600.0.0 - compatibility 64.0.0) <35D606B1-7AD9-38E3-A2A9-E92B904BDDE8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x7fff8c517000 -
0x7fff8d11dfff com.apple.AppKit (6.7.5 - 1138.51) <44417D02-6123-3FC3-A119-CE51BB4C3006> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff8d17f000 -
0x7fff8d1d7ff7 libTIFF.dylib (??? - ???) <59353B7F-EA9A-32D5-A501-283443B30C60> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff8d1e3000 -
0x7fff8d1e4fff liblangid.dylib (??? - ???) <CACBE3C3-2F7B-3EED-B50E-EDB73F473B77> /usr/lib/liblangid.dylib
0x7fff8d1e5000 -
0x7fff8d1f3ff7 libkxld.dylib (??? - ???) <01161870-E3B3-3F87-BA4A-0AA7A081F409> /usr/lib/system/libkxld.dylib
0x7fff8d1f4000 -
0x7fff8d20bfff com.apple.MultitouchSupport.framework (231.4 - 231.4) <10A978D1-8781-33F0-BE45-60C9171F7278> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x7fff8d20c000 -
0x7fff8d211fff libcache.dylib (47.0.0 - compatibility 1.0.0) <1571C3AB-BCB2-38CD-B3B2-C5FC3F927C6A> /usr/lib/system/libcache.dylib
0x7fff8d24e000 -
0x7fff8d2d1fef com.apple.Metadata (10.7.0 - 627.37) <B9BEB598-B6F2-3BFF-A8F3-C3C87CD076AB> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff8d62d000 -
0x7fff8d635fff libsystem_dnssd.dylib (??? - ???) <584B321E-5159-37CD-B2E7-82E069C70AFB> /usr/lib/system/libsystem_dnssd.dylib
0x7fff8d648000 -
0x7fff8d96afff com.apple.JavaScriptCore (7534.57 - 7534.57.3) <3A04B8FC-CFA6-3AEB-8FDF-B0525B5A4C82> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7fff8d96b000 -
0x7fff8dd98fff libLAPACK.dylib (??? - ???) <4F2E1055-2207-340B-BB45-E4F16171EE0D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff8dd99000 -
0x7fff8dd9eff7 libsystem_network.dylib (??? - ???) <5DE7024E-1D2D-34A2-80F4-08326331A75B> /usr/lib/system/libsystem_network.dylib
0x7fff8dd9f000 -
0x7fff8ddb5fff libGL.dylib (??? - ???) <A4876AE9-DDFE-3B9A-874E-09BC29D46C39> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff8ddb6000 -
0x7fff8e027fff com.apple.QuartzComposer (5.0 - 236.10) <F8560AEC-4E26-3A43-BE0A-B20FCB5B2E7D> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x7fff8e028000 -
0x7fff8e344fff com.apple.CoreServices.CarbonCore (960.25 - 960.25) <4FC1AB30-022C-3C67-AC46-FDCBFCB7EEDE> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff8e345000 -
0x7fff8e347fff com.apple.TrustEvaluationAgent (2.0 - 1) <1F31CAFF-C1C6-33D3-94E9-11B721761DDF> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff8e3b1000 -
0x7fff8e3b8ff7 com.apple.CommerceCore (1.0 - 17) <3894FE48-EDCE-30E9-9796-E2F959D92704> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff8e3b9000 -
0x7fff8e516fff com.apple.audio.toolbox.AudioToolbox (1.7.3 - 1.7.3) <5F1E4695-BC74-3ADD-8345-627BCD68201A> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
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0x7fff8e7e1ff7 libvMisc.dylib (325.4.0 - compatibility 1.0.0) <642D8D54-F9F5-3FBB-A96C-EEFE94C6278B> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
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0x7fff8e826ff7 com.apple.MediaKit (12 - 602) <0C2CBEDA-412F-3DDF-9C74-44114E5E0DB9> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
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0x7fff8e933fff libcrypto.0.9.8.dylib (44.0.0 - compatibility 0.9.8) <3A8E1F89-5E26-3C8B-B538-81F5D61DBF8A> /usr/lib/libcrypto.0.9.8.dylib
0x7fff8e934000 -
0x7fff8e972fff com.apple.bom (11.0 - 183) <F300B9EC-995E-33A7-9175-9F07D4B68F16> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
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0x7fff8e981fff com.apple.Collaboration (63.2 - 63.2) <B76A62A5-EE5E-3D7F-8F1D-F80E8E78FFD8> /System/Library/Frameworks/Collaboration.framework/Versions/A/Collaboration
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0x7fff8edb5ff7 com.apple.VideoToolbox (1.0 - 705.94) <72AD524C-0616-3C69-BA1F-8D444F97F5A2> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x7fff8ee52000 -
0x7fff8f0d7ff7 com.apple.RawCamera.bundle (4.04 - 680) <F9A2656C-CE71-326E-BD6D-077487F49D74> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff8f0d8000 -
0x7fff8f0eaff7 libsasl2.2.dylib (3.15.0 - compatibility 3.0.0) <6245B497-784B-355C-98EF-2DC6B45BF05C> /usr/lib/libsasl2.2.dylib
0x7fff8f0eb000 -
0x7fff8f161ff7 libc++.1.dylib (28.4.0 - compatibility 1.0.0) <A24FC3DA-4FFA-3DD2-9DCC-2B8D1B3BF97C> /usr/lib/libc++.1.dylib
0x7fff8f162000 -
0x7fff8f166ff7 com.apple.CommonPanels (1.2.5 - 94) <37C6540B-F8D1-355A-806C-F93D8FB522AB> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff8f167000 -
0x7fff8f1c4ff7 com.apple.QuickLookFramework (3.2 - 500.18) <C36371BF-E1F6-3DF7-83EA-CE96FCDCE4C4> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
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0x7fff8f25fff7 com.apple.SearchKit (1.4.0 - 1.4.0) <4E70C394-773E-3A4B-A93C-59A88ABA9509> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
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0x7fff8f40ce5f libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <871E688B-CF57-3BC7-80D6-F6476DFF109B> /usr/lib/libobjc.A.dylib
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0x7fff8f41aff7 libbz2.1.0.dylib (1.0.5 - compatibility 1.0.0) <DFAB8CA8-CC9D-3F58-8C12-CE120442AACD> /usr/lib/libbz2.1.0.dylib
0x7fff8f41b000 -
0x7fff8f51dfff libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <AFBB22B7-07AE-3F2E-B88C-70BEEBFB8A86> /usr/lib/libxml2.2.dylib
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0x7fff8f528ff7 liblaunch.dylib (392.39.0 - compatibility 1.0.0) <8C235D13-2928-30E5-9E12-2CC3D6324AE2> /usr/lib/system/liblaunch.dylib
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0x7fff8f57bff7 libGLU.dylib (??? - ???) <DB906997-0F70-3469-BA0E-2F1DDBEAD8D5> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylibIf you have more than one user account, you must be logged in as an administrator to carry out these instructions.
Triple-click anywhere in the line below to select it:
sudo rm -i /V*/*/.DS_Store
Copy the selected text to the Clipboard (command-C).
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. If you don’t have a login password, you’ll need to set one before you can run the command. You may get a one-time warning not to screw up. Confirm. You don't need to post the warning. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
You may be prompted to remove one or more files named exactly ".DS_Store" (without the quotes.) Press the Y key and then return to confirm. Press the N key and then return if you get any other response, or just close the Terminal window.
Try again to open the volume window. -
After a previous Adobe update, all of my desktop icons turned into Adobe icons. I'm not sure how it happened - I just looked away from my computer for a second and when I looked back, there they were!
Does Adobe have a 'fix' for this problem? I have had to uninstall Adobe in order to use my other programs, but I teach and I use Adobe documents quite often, so now I can't open those.Try some of the solutions here ---> Application, file icons change to Acrobat/Reader icon
-
Does Adobe have a Serif font that has all the characters needed to transliterate the Arabic language correctly?
This question is Not Answered.(Mark as assumed answered)
andrew mcgroarty Community Member andrew mcgroarty May 18, 2014 2:06 PM
Does Adobe have a Serif font that has all the characters needed to transliterate the Arabic language correctly?
These characters being: ā Ā Ḍ ḍ Ē ē Ḥ ḥ Ī ī Ō ō Ū ū Ṣ ṣ Ṭ ṭ Ẓ ẓ ʿ ʾ
For more about these characters please see: http://www.brill.com/downloads/Simple_Arabic_transliteration.pdf
Thank youThank you for taking the time out to reply Ellis.
I am aware of the fonts that you mentioned, but they each have a drawback for me, for example, there is no bold italic for Gentium etc.
Given the high quality of Adobe fonts I was hoping that i could find out if they have one that works.
Thanks and best wishes
Andy -
Does Adobe have an email address? I have bought the wrong OS I need mac but got windows
does Adobe have an email address? I have bought the wrong OS I need mac but got windows
Please see Return, cancel, or exchange an Adobe order -
http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html -
Does Adobe have a place for members to access graphics?
I just joined and downloaded CS14. Where do I access clipart? Does Adobe have a place for members to access graphics?
I think you probably mean that you are now a member of Creative Cloud and that you've just downloaded InDesign CC 2014. (If I'm incorrect, just let me know.)
There is a new feature just introduced the past couple days and it's called Creative Cloud Marketplace. Not much has been written about it, but here's the Help file and a posting by Terry White:
Creative Cloud Help | Creative Cloud Market
Adobe Creative Cloud Market is Here
The vector files are stored as SVG files which InDesign cannot place. However, you can open them in Illustrator CC and save them as Illustrator AI files which can be placed into InDesign or copied to InDesign.
Good luck.
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