Does any have their MacBook Pro retina 2012 freezes up then desktop blue screen for 15-20 seconds?
I have been having issues for months now. My MBP 15" is freezing up after I stop typing in any application. I cannot do anything. Then after 20-30 seconds my desktop goes to a blue screen then comes back after 20-30 seconds. Just did it now when I stopped typing. Went to the Genius Bar they reload the software but it's still happening. Currently on Mountain Lion.
If you like you can also restore, via Disk Utility, the DMG onto another disk, but you will be able to read the contents, simply mounting the volume inside any version of OS X.
^ What do you mean by this?
Also, It says on here:Mac OS X v10.5, v10.6: How to back up and restore your files - Apple Support
When the imaging process is complete, select the newly created disk image in the device pane. Then, choose Images > Scan Image for Restore... from the menu bar, and let the scan complete.
Quit Disk Utility (press Command-Q). Then press Command-Q to quit the Mac OS X installer; you will be prompted to restart.
Restoring the backup disk image's contents to your internal Mac OS X disk
What does Images > Scan Image for Restore mean?
Also If I erase hard drive and then reinstall mavericks OS X from "command + r mode" and after that hopefully I can get back in would I hook my external hard drive and then open the copy of the "macintosh".dmg and drag everything back on? or...?
Similar Messages
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would really like to play xbox on my macbook pro retina screen, please help?!
Outputs yes but not input. You might be able to find some kind of video input device but that would most likely have to run inside an app and would cost much more than a small monitor for your Xbox.
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while booting macbook pro OSx version MAC OSX 10.7.3 display blue screen for some 5 second and continue the booting? such that booting time is high.How to resolve the problem.please guide me to solve that.I have tried NEW installation format installed 10.7.3 from online installation after that aslo im getting the ame problem.
Run through this list and get back with me
Step by Step to fix your Mac
Mac won't boot or "You need to restart"
Create a data recovery, undelete boot drive -
Macbook pro retina 2012 mid year stuck on grey screen
Hi everyone.
I've just update for the lastest mac os x mountain lion update, when half way the progress and it goes stucked. All the function are unable to function, so i've force shut it down. After mac shutted down and i tried to boots it back it stuck on grey screen which below apple logo forever loading icon. i've tried Reset the PRAM, but it still not working for me. Also, i tried when when start up hold with cmd + r to reinstall the os x , but it just won't let me to reinstall it , it wrote you can't upgrade this version of OS X because a newer version is installed?
Help please! need a solution that wont delete all my files at the same timeTake each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Step 3
Boot in safe mode. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 5.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 4
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 5
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 6
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 7
Repeat Step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
Step 8
This step applies only to older Macs (not current models) that have a logic-board ("PRAM") battery. Both desktop and portable Macs used to have such a battery. The logic-board battery is separate from the main battery of a portable. A dead logic-board battery can cause a gray screen at boot. Typically the boot failure will be preceded by loss of the startup disk and system clock settings. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 9
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested. If you can't get to an Apple Store, go to another authorized service provider. -
My Macbook Pro Retina (2012) freezes at random times
Hi,
This usually happens when I have Google Chrome up, but it happens about a couple times every week. I would be on Google Chrome and click another tab only to find a blank page. Then the rest of my screen becomes unclickable, soon followed by an unresponsive cursor. At this point, I have to hard power-down by holding the power button. My computer seems perfectly fine afterward, but I'm concerned that I will lose my work if for example I'm working on an important paper or project.
Has anyone else run into this problem and found a solution? Thanks for your help!I made a post here: https://discussions.apple.com/thread/5481839?start=2715&tstart=0#24833543
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I have a Macbook pro Retina display, I have a small nick in my screen that is annoying especially when watching videos. What is my best option for fixing it?/does apple care apply?
Did you cause the nick? Or did it just appear one day? There are reports of the retina screen having exploding pixels which leaves a hole in the screen that can be felt when you rub your finger across it. If that is what happened then it should be covered under the warranty. If you caused the nick then it is not covered and the fix will be very expensive, somewhere in the $1000 range.
astets wrote:
I have a Macbook pro Retina display, I have a small nick in my screen that is annoying especially when watching videos. What is my best option for fixing it?/does apple care apply? -
Very slow, zaberaet all the RAM! I have a Macbook pro retina 8gb it does not pull
Очень медленно работает,заберает всю оперативную память! У меня Макбук про ретина 8 гб его не тянетAgreed! This bug with the ringtone delay (№4.1) is really annoying
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Connecting 4k monitor to Macbook Pro retina 2012 mid
I tried to connect to Macbook Pro retina 2012 mid 15 inch 2.7GHZ model. Initially I connected using HDMI to 3840x2160 at 30 hz. I casually changed the resolution to 1080 p from scaled option. Now I no more get the option of scaling to 4k. I am unsure what is the issue over it. When I log into my windows. I am able to log in with my original 4k resolution in 30 HZ. Any guidance would be really great.
2) I read a few forums regarding 4k with 60hz external monitor connection for macbook pro retina 2012 mid. But I couldn't get a clear solution whether it is possible or not. Would be great if someone can show lights on this too.jcannizzo wrote:
1- does Apple ever do exchanges for newly released products? I bought my MacBook in jan they came out with new in mar.
If you purchased the product from Apple, not a third party, you have 14 days from the date of purchase to return it for a refund or exchange. You are well past that.
2- if and when Apple comes out with a 4k or 5k thunderbolt display, will it be backwards compatible with my MacBook sich that I can't get the resolutions and 60mhz?
I do not have an answer to that and the Terms of Use for these forums discourages from speculating what Apple may or may not do in the future. Having said that, from a practical business standpoint, backwards compatibility would be a sensible approach. It has been done so in many areas in the past.
Ciao. -
Macbook Pro Retina 2012 shuts down when selecting Recovery HD !!
Hello guys,
I tried to reboot my macbook pro retina 2012 and I held down "Option" key while my macbook was restarting but it won't be able to access into the Disc Utility Menu.
So I really need help to get my macbook format the hard drive, reinstall OS 10.x.x ( any suggestion?). Thank you for reading my post and I look forward a good answer.Restart the computer and hold down the COMMAND and R keys to boot from the Recovery HD. If that does not work, then you either have a defective Recovery HD or a failing hard drive.
What you can do is this:
Install Mavericks, Lion/Mountain Lion Using Internet Recovery
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Internet Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND-OPTION- R keys until a globe appears on the screen. Wait patiently - 15-20 minutes - until the Recovery main menu appears.
Partition and Format the hard drive:
Select Disk Utility from the main menu and click on the Continue button.
After DU loads select your newly installed hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed. Quit DU and return to the main menu.
Reinstall Lion/Mountain Lion. Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Install button. Be sure to select the correct drive to use if you have more than one.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
This should restore the version of OS X originally pre-installed on the computer. -
Apple replaced the logic board, wiped the computer, did a fresh instal of the OS, and also a fresh instal of all the programs during the beginning of 2015. The GeekBench scores are the highest of any of the similar computers (at least on the day of my testing). But here's what's happening. The Macbook Pro Retina has a GeForce GT 650m with Cuda Technology and it can't handle editing in Premiere Pro with Cuda Acceleration turned on. Open CL, a second form of graphic acceleration on the Macbook Pro, appears to be functioning properly.
At the Apple Store on 1-10-2015, I was told that since the logic board and the graphic cards have been replaced that there is nothing they can do and they recommend contacting Corporate. This comes after they told me to buy a new logic board and that that would solve the problem. This comes after Apple did not listen, for over a month, about the possibility that they didn't properly build a professional notebook computer.
The computer displays a black program monitor screen, at random times, when the user edits footage with Cuda Acceleration enabled. It used to lead to an entire system crash and/or a Premiere Pro crash before the operating system was completely re-installed. My solution, since I bought the computer, was to edit in Open CL... However, I've come to learn that there is a major difference in performance between Open CL and Cuda Acceleration.
For the Macbook Pro Retina, Adobe Media Encoder render times are about 20% faster with Cuda Acceleration than Open CL. The 2013 Macbook Pro Retina appears to be able to handle Cuda Acceleration in Media Encoder, but I have had a number of issues leading to program crashes on every project before the new logic board and operating system were installed. For over a year and a half, I actually never used Cuda Acceleration. Having sent every crash report and user data to Apple over that time, I truly expected an update of some sorts and it never came.
FYI: The latest Macbook Pro Retina uses the GeForce GT 750m... This is essentially the same graphic card that performs about 10 - 20% faster due to a new "boost mode." More importantly, it actually has the exact same number of Cuda cores. Having the same number of Cuda Cores means that the Cuda Acceleration is essentially the same when exporting or viewing video. To prove a point to Apple that their 2013 Macbook Pro Retina isn't functioning properly, I bought the latest computer with the 2.5 i7, 16gb Ram, 512gb SSD and I can honestly say that the 2014 model works perfectly fine with Cuda Acceleration turned on while editing in Premiere. I can also say that a proper render test proved the 2013 and 2014 model to be the exact same.
I'm new to this whole pay $2700 for a computer that your manufacturer didn't / can't test properly, so I will be contacting Apple and speaking with Senior Advisors, their Customer Support division, and will soon speak with their Corporate branch. I'm confident that the Early 2013 Macbook Pro Retina with a 2.7 i7 16gb Ram and a 512 SSD is nearly the same at rendering video and editing video, provided the Cuda Acceleration works, as their latest 2014 Macbook Pro Retina with the 2.5 i7 processor 16gb Ram, and a 512 SSD. It's truly a great computer and a great build, minus their current inability to properly test / diagnose their computer.
Knowing that the latest graphic card in the Macbook Pro lineup is essentially the same model, I feel that Apple is not directly looking into the viability and life span of their current Macbook Pro Retina product line. They can't test for performance issues relating to their graphic cards, so why consider buying from them when the end user is actually in a position to experience up to a 20% decrease in certain professional programs.
For future reference, I'd strongly urge other individuals to avoid purchasing Apple products if they offer Cuda Technology. In my opinion, Apple is an Open CL organization, at best, who is not responsibly manufacturing / producing computers that fit their organization's strengths. For a fact, they can't test their Cuda Technology and won't even attempt to address Cuda Acceleration errors for Apple owners (01-11-2015). I say this having walked out of the Apple Store on 1-10-2015 with virtually no support other than to contact Corporate.Looks like a RAM issue.
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x000000000000000000000000000000000000
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x000000000000000000000000000000000000 -
I have a MacBook Pro Retina (2,3 GHz Intel Core i7 - 8 GB 1600 MHz DDR3 - Intel HD Graphics 4000 1024 MB). I use KompoZer for my website, but after installing OS X Yosemite it doesn't work right (I cannot see images in the website).
It's beta open source software so I'm not surprised. It does't look to be too active a project, so I don't know if it will help or not but you might be maybe better off posting a bug report on their Sourceforge page here: http://sourceforge.net/projects/kompozer/
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Mountain Lion FREE update for MacBook Pro Retina 2012
Hello, looking for an honest support.. I bought my Macbook Pro Retina 2012 on this 15 July 2012 from Apple's authorised premium reseller of Bangladesh (Executive Machines Ltd.).. I just knew & saw yesterday that Mountain Lion was published & it is FREE for the buyers who bought the new qualifying machine (as my one is!).. so I just followed the apple.com eligible link and provided my details (address of my current residence which happens to be "Bangladesh", country, city & my valid macbook pro "serial number"..).. after that received a claim reference number mentioning that the FREE redeem code will be emailed to me after checking my claim has been validated.. but after carefully going through that eligibility link I noticed that claims are not eligible for outside US/ Canada.. and now I've provided my serial number & it has been used! and moreover, I did not recieve any email notification from Apple even after 24+ hours!.. what should I do now? .. do I need to buy this Mountain Lion once again even after I am eligible for the FREE update as Apple mentioned before or I just lost my free redeem opportunity as I bought it from outside US (event though from Apple's authorised reseller!!)?? please need honest suggestion..
kurstelle wrote:
can i make a dmg file right after download? its really really long when using recovery and my ml from the regular macbook pro is not compatible with the retina and im not sure why it works well with other macs except for this one. thanks so much. having a headache now on how to make it work.
As you can only get OS X from Internet Recovery, you can't get the OS X Mountain Lion stored on the HDD and make a bootable volume with it. Also, you can't install the OS X version you have on your other Mac because the hardware of this MacBook Pro with Retina display isn't compatible with that OS X version.
In your case, reinstall OS X and see what happens. If you can't reinstall OS X, take the computer to an Apple Store because you can't do anything with that MacBook Pro now -
Hello, I have a macbook pro retina-2013.
About Mavericks I could set my 4K monitor via HDMI on 2560x1440.
This I can not get through at Yosemite. Can someone help me there?They really pushed that it would all work great! Has anyone had the same struggle? Are there any step-by-step instructions to get linked up?
Call Verizon's wireless tech support & explain your problem to them. They will provide "step-by-step" instructions over the phone.
Take notes too!
TIP: If you do call & don't want to go through all those darn promps, when you initially call, just don't say anything. The automatic voice will then say, "will connect you to a service rep." -
Hello, I have a Macbook pro retina-2013. About Mavericks I could set my 4K monitor via HDMI on 2560x1440. This I can not set at Yosemite. Can someone help me there?
They really pushed that it would all work great! Has anyone had the same struggle? Are there any step-by-step instructions to get linked up?
Call Verizon's wireless tech support & explain your problem to them. They will provide "step-by-step" instructions over the phone.
Take notes too!
TIP: If you do call & don't want to go through all those darn promps, when you initially call, just don't say anything. The automatic voice will then say, "will connect you to a service rep." -
I have a Macbook Pro (late 2012) and I would like to connect it to 2 screens simultaneously (1 screen is a TV and can only take HDMI, the other is a larger computer screen and has both VGA and HDMI connections). How can I do this?
The article you cited refers to The Mac Pro, a 50lb silver tower -- not a notebook computer.
Everymac.com says:
2nd Display Support:
Dual/Mirroring*
2nd Max. Resolution:
2560x1600 (x2*)
Details:
*This model supports a simultaneous maximum resolution up to 2560x1600 on two external displays via Thunderbolt. Alternately, it can support a single display up to 2560x1600 via Thunderbolt and a single display up to 1920x1200 via HDMI. Although it can theoretically power all three external displays, as confirmed by a helpful reader, it runs too hot with three displays connected.
Also see: How many external displays can the Retina Display MacBook Pro models support? What is the maximum supported resolution of each? Are adapters required?
When using other than ThunderBolt displays, the ThunderBolt port is directly compatible with Mini DisplayPort, and can be forced into compatibility (with Single-Link DVI or HDMI up to 1920 wide) with a simple adapter.
To adapt to wider displays, an ACTIVE Dual-Link adapter is needed, about US$100.
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