Does any know if there is a reset button on the transitioning 4? Computer says everything is fine.

Question

In transitioning to Windows 7, I ran into a lot of problems with my LasarJet 4 and my All-in-one 1610.  Got the 1610 finally straight, but I still cannot print using the Jet 4.  Computer tells me that the jobs have been sent to the LasarJet 4 printing queue, then in opening the printers from Control Panel, I am told that there is a problem, but it doesn't tell me what.  The only way out if to delete all the jobs waiting in the queue.

Answer 1

It appears there is not communication between the computer and printer.  Try downloading the HP Print Diagnostic Utility from HP here.  Does this provide any help?  
If not let's check the port settings manually:  click Start, Devices and Printers, right click on the Laserjet 4 and select Printer Properties.  Now click on the Ports tab.  The USB-parallel converter will typically use a port like USB001: or USB002:.What is the port setting?  If there is a higher numbered USBnnn: port try seelcting this and then printing a test page.
Bob Headrick,  HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V