Does anybody have an issue with not hearing custom text tones on their Iphone 5?

I am having a problem not hearing any custom text tones on my Iphone 5 even though it is not on silent mode.  It's very upsetting cuz friends will text me when I'm at work at my phone is in my pocket but I don't know until I look at my screen.  Never had this issue with my old Iphone 4 plus my WiFi seems to kind of suck to with reception.

I have the same problem! I have been on the phone and emailing apple support for several days and still not working. They credited back my purchased text tones. I even repurchased a couple text tones and they work for a couple hours then it stops working. If I click on sounds under settings and try to just listen to the tone, all It does is vibrate

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