Does anybody know how to get support out of Apple?

I have continuous settings problems with my MacBook. It does not always retain preference settings and devices sometimes don't work. I have spent hours with tech support and in the stores with the techs with NO success. If anyone has had similar problems had has found a cure, please let us know.
MacBook   Mac OS X (10.4.8)   Doesn't work!
MacBook   Mac OS X (10.4.8)   Doesn't work!

Do a clean install of the OS, reset PRAM, and delete preference cache.

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    Hi lbadek
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    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
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    Hi lbadek
    I can help with this please send us an email using the contact the mods link in my proifle and we will investigated from there.
    Thanks
    Stuart
    BTCare Community Mod
    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
    We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

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