Does anybody know how to report a problem on an app that had been purchased over 90 days ago
I wanted to know how to report a problem on an app that i purchased over 90 days ago the only thing i can view is the apps i have purchased within 90 days.
Contact iTunes by:
Contact iTunes
Similar Messages
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Some weeks ago, I installed OS X Yosemite, as shown on my App Store, that was a "System Update available for my IMac 2009". Followed all the steps, normally and installed it as I did many other times ago (with the Maverick, Mountain Lion, OS X).
Just after the installation, I noticed that every single folder or program that depends on "Apple", stopped working.
Examples: Office package opens normally, so as Firefox. But, IPhoto, ITunes, Safari and App Store itself do not.
That is causing me fear, because even trying to reinstall Yosemite or return to the one I had before, using App Store became impossible. Even the "Apple Icon" on the top left corner does not work. I click, it flashes, just IF it was ready to open, but nothing happens, seams that have something stopping the "loading process" of the softwares.
Does anybody know how to fix the problem, please?
Thanks in advance. Regards.Thanks for your attention.
I Tried before, but the Mac App Store was not responding either, and worse, after 5 years, There is no free phone support
I ended up solving it by reinstaling the Yosemite pressing "comand + R"
thanks anyway
Regards -
HT3702 Does anyone know how to get a refund for an app that is no longer required.
I have downloaded apps that I no longer require, does anyone know how I can get a refund. I would greatly appreciate any assistance.
Apple considers all sales to be final. There are no refunds. Especially no refund just because you think that you don't need to use the app anymore.
When you don't need your vacuum cleaner any more because you have a new one, does Walmart let you bring the old on back for a refund? -
Apple TV no longer works after I upgraded the latest patch. It shows a picture of the USB plugging into iTunes but doesn't do anything. Can anybody tell me how to either reset Apple TV or explain how to get it working again?
Thanks!You need a microUSB cable to connect to computer running iTunes (no other leads). See:
http://support.apple.com/kb/HT4367 -
Does anybody know how to solve this font problem?
Hello everyone,
I have had this font problem for weeks now and I can't seem to get it solved. There are a number of fonts that won't load properly in Illustrator, PS, and InDesign. They are loaded in the system, but refuse to show up in the list. I've installed them in the home directory/library/fonts. These are commercial opentype fonts and one homemade opentype font. Sometimes the font that I created will appear, other times it does not, but many other fonts refuse to show up in the font display lists of these 3 software packages.
I've cleared the font caches with FontNuke, everything looks like it should work properly, but it does not. Also, with Font Book, I've resolved any duplicate font problems. Does anybody know how to solve this problem? Is this a known CS4 bug?
Any help would be greatly appreciated. I'm using the latest Mac Mini and CS4 software.
Thanks in advance.
CBHi,
How do I check if the fonts have the correct creator and so on?
Anyway, I've spent the better part of today validating and removing suspect
fonts. Why does the right click choice for resolve duplicates and the
validate font behave completely differently in Font Book? I discovered that
when this is investigated further with the validate font command, I found I
had a massive amount of duplicates that according to font book cause minor
errors. I thought that would have been sorted out with the resolve duplicate
command, instead I ended up check marking and manually removing the fonts
that had minor errors.
I still have many commercial fonts plus my own font not showing up in
Illustrator or PhotoShop. If I copy and paste the font directly into
InDesign's font folder, my font shows up. I also tried removing my font to
see if this would fix any of the other problems. It doesn't. I did type in
my font name in the console dialog box and this message is displayed for
this font as well as mine and many others.
10-04-06 5:21:09 PM Font Book[12940] ##### ERROR: The font system thinks
the font
file://localhost/Library/Fonts/Voluta%20Script%20Pro/VolutaScriptPro-Regular.otf
is active, but the file no longer exists!
Then I went back to font book to check to see if it is there and it is
enabled. For my font the caution triangle appears with the multiple copies
of the font is installed. Resolving duplicates doesn't solve this problem.
Any ideas of how to fix this problem?
Thanks
CB -
I have a problem with the keyboard on my MacBook. The letters are typing as symbols and the delete and return/enter buttons do not work. Does anybody know how to fix this?
Hey skyshade13,
Thanks for the question. The following article outlines how to restore a previous iTunes library should there be no content after updating. While the article does not speak specifically to your symptoms, attempting the steps by utilizing the "Previous iTunes Libraries" folder may resolve your issue.
No content shows up in iTunes after updating
http://support.apple.com/kb/TS1967
For further information see the following information:
OS X Lion: iTunes opens to "created by a newer version" alert
http://support.apple.com/kb/TS3918
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/HT1451
Thanks,
Matt M. -
Page numbers displayed incorrectly in TOC in new Pages - does anybody know how to fix this?
I'm working on a multi-section document with a single TOC for two sections. Section one uses lowercase roman numerals (i, ii,...) and section two arabic numerals (1, 2, ...). The page numbers are displayed correctly on the pages themselves, but in the TOC the first two headings from section two (pages 1 und 3) are displayed as "i" and "iii". This only started after the update to pages 5, everything was fine before that. Does anybody know how to fix this? I already tried deleting the TOC and inserting a new one and changing the numbers to uppercase letters and back, to no avail.
thanks for any inputGo back to Pages '09 inside the iWork Folder inside Applications.
There are so many problems with Pages 5 it is difficult to know where to begin.
Peter -
"I need to erase the contents of my phone and restore to factory settings. Does anybody know how to save your texts so you don't lose them? Can I back those up to iCloud? My phone was very likely hacked (Apple's advice was to call the police!)"
That was all I could put in the initial "box." Then it brought me to this page with instructions on how to write a good sentence.
Proceeding ...
After going back and forth between Apple, AT&T and the police (all telling me to go to the other two) I took AT&Ts suggestion and got a new number. One tech warned against doing a backup, especially on my Mac, saying if my phone had been hacked then whatever bug was there would then invade my computer. But nobody knows how to determine if the phone has been hacked or a virus was planted there. Unfortunately I know who would have reason to do such a thing and all I can say is that he is at the top technologically and could easily do it. Almost impossible to prove, however.
So I need to preserve my text messages and my emails as well. I backed up my photos to that Microsoft product (One-Drive) and it froze (Surprise, Surprise) with four short videos to go, and no way of stopping that (when I tried it crashed repeatedly) so I'm in crisis mode here.
Help ...
Running 8.0 on 5S
Thanks!Betty I don't know if you fixed your hacking problem but I feel your pain. I've seen some strange things going on between my iMac and my iPhone and Apple has told me the same thing, call the police which I have done. The hackers have stole 500.00 out of my checking account have access to every internet account I use and no matter how often I change the password their right back on the account. I closed my FB account 3 times only to have someone reopen it. Right now I've got a link in my reading list (Safari) that if I click on it, it allows me to log onto my FB account anonymously.
I've seen a green folder come out of no where while I was trying to delete my passwords out of keychain when that green folder was put into the key chain I was immediately locked out. I than went into system preferences to try to make changes to my security settings, when I clicked on the icon it wouldn't open. I've seen log files of automator receiving commands and sending out my personal information thats on my computer.
I have a legitamate program called iExplorer that allows you to look at the contents of your iPhone back ups and saw a transaction someone made at the Apple store for some full length movies, some albums, ibooks and other apps but when I called the iTunes store and they said none of those items were showing up on my account. If their not on my account how can they be on my iPhone 6? One day someone was using my gmail account and unknowingly used google maps to search for an Italian restaurant, than a Mexican restaurant than a coffee shop and their search showed up on my iPhone but I didn't have my gmail account installed on my iPhone 6. Using my computer I logged onto my gmail account and looked at the maps history and sure enough there were the searches when I'd hover my curser over the link it gave me the longitude and latitude of the where the hacker was when he was using google maps. I know whoever reads this thinks Im crazy but I've documented everything and can prove the things that I have mentioned in this post actually happened.
One day I had my laptop (pc) and my iMac next to each other as I was using both. when I clicked on airport it showed that my laptop and my iMac had made a connection and were actually communicating with each other. I know I didn't do it I don't know how. The iMac was logged into my iCloud account while my laptop wasn't. I have formatted my iPhone at least a dozen times, Apple and an Apple retailer have formatted my hard drive not to mention the numerous times I have formatted it but the hackers keep getting on my devices. Im formatting my lap top at this very second because during the course of the night I left the ethernet cable plugged into it and they locked me out of my c: drive, and configured the system so I can't download any updates from Microsoft, overtime I type in www.microsoft.com it changes to ww38.microsoft.com which takes me to a blank page. I right clicked on the page I was redirected to and read the java script and couldn't believe that someone had actually configured Internet Explorer to redirect me to a blank page when I tried to go to Microsoft. Apples answer to all this is there was nothing wrong with my iPhone or my iMac and if I thought there was a problem to call the police which I have done.
Theres no doubt the hackers are reading this while I type it or will read it and I simply don't care anymore. I no longer email anyone, don't use my iCloud account and have taken precautions to protect my credit but if I ever find out who has invaded my privacy to this extreme the police are going to want to talk to me because Im going to hurt them like they've never been hurt before -
My dad has recently gotten a new phone and I got his old one. With his permission I restored it to factory settings and set up the iPhone 4 as a new phone with my apple id. Everything has downloaded fine but I have had many problems with my music. First it was where my phone didnt recognise my apple id, but I figured that out. Then it was where iTunes took one of my albums and split it so all the songs where their own albums. I fixed the album split on iTunes but its still like that on my iPhone. I have looked online everywhere and I still haven't found a solution! I'm getting super frustrated! Does anybody know how to fix this?
No it's not stealing. They have an allowance that you can share with so many computers/devices. You'll have to authorize her computer to play/use anything bought on your acct. You can do this under the Store menu at top when iTunes is open on her computer.
As far as getting it all on her computer....I think but I am not sure (because I don't use the feature) but I think if you turn on Home Sharing in iTunes it may copy the music to her computer. I don't know maybe it just streams it. If nothing else you can sign into your acct on her computer and download it all to her computer from the cloud. Not sure exactly how to go about that, I haven't had to do that yet. I wonder if once you authorize her computer and then set it up for automatic downloads (under Edit>Preferences>Store) if everything would download. Sorry I'm not much help on that. -
Does anybody know how to print a document from a ipad2 to a C6380 wireless all in one
I have just bought an ipad2 and a first time user. i want to print from my ipad2 to the hp C6380 wireless printer. Does anybody know how to do this with out some kind of special app? right now the pages app does not see the printer.
As well, you may install the HP iPrint Photo App, which is through the App Store, however it provide functinality to print images rather than documents..
For more information of the App, please follow
http://www8.hp.com/us/en/products/smart-phones-handhelds-calculators/mobile-apps/app_details.html?ap...
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution -
Does anybody know how I can get my Mac Book Pro back, which was stolen after a class I taught?
I have the store receipt, its serial number, however I had not installed i Cloud on my Mac Book and I'm not able to find my Mac back.
Thanks for helping me!Sorry to say but you are out of luck.
What To Do If Your Mac Is Lost Or Stolen
If you activated Find My Mac before it was lost or stolen, you can track it only if it is connected to the Internet by Wi-Fi. What you cannot do is track your computer using a serial number or other identifying number. You cannot expect Apple or anyone else to find your computer for you. You cannot recover your loss unless you insure your device for such loss. It is not covered by your warranty. Be sure to report the loss or theft to the local police. Have the serial number handy. If your Mac is found it cannot be returned to you if you don’t have the serial number and proof of purchase.
Find My Mac can be used from Find My Phone at iCloud.com and via Find My Phone on your iDevice.
The following is third-party anti-theft software:
1. STEM 2.1
2. MacPhoneHome 3.5
3. MacTrack 7.5.0
4. VUWER 1.7
5. Sneaky Bastar* 0.2.0
6. Undercover 5.1.1
7. LoJack for Laptops
8. Hidden 2.0
9. Prey 0.6.2 -
Hello guys..does anybody know how to install and use adobe master collection with the new lion?
I need to use Flash and illustratore, but apparently those programmes are incompatible with the new operative sistem...
I am a new mac users and I'd like to know if there are other similar programmes I can use with lion!Lab79 wrote:
Are you on Apple's payroll?
well dude I can only let you know that as I work with those programme I don't have to pay for it is my company that pays the programme I whant to use( that's why I was asking if there where other programmes ..that I could use with lion insted that Illustrator and Flash!)..I know Adobe since 2005 and I can say that Adobs products are very good...I think that if it's an Adobe probleme or fault ..they will solve it very soon...but unfortunally I have the impression that after Jobs passed away Appel decided to change politics..and everything started to go very bad! (see FCP X)..
good luck with apple dude..
Where is the Apple problem? I have CS4 and CS5 running perfectly fine on my Macbook Pro. Installed 5 after Lion upgrade. Worth every cent. Adobe did have some catching up to do with Lion but with the CS5.5 update all runs fine. But not yours. So it is a problem with the Lion OS? You say you have been with Adobe since 2005. So you would be aware of all the other issues that Adobe had catching up with past Oss in Mac and Windows then. They get it right, but it is up to them. It is not up to Apple, nor Microsoft for that matter, to run around and check that every software developer in the world is running their business properly.
And what has politics got to do with anything. Some people just have to blame Software for their poor Hardware maintainence of failure of the same.
<The only think I can really do is to go back on my old windows...give back this orrible lap top and ask for my money back!>
Great suggestion. You should go with that one, but good luck getting a refund.
Bye -
Does anybody know how Oracle load large N-Triple file into Oracle 11g R1?
Does anybody know how Oracle load large N-Triple(NT) file into Oracle 11g R1 by using sql*loader according to their benchmark results?
Their benchmark results indicate they have over come the large data set problem.
http://www.oracle.com/technology/tech/semantic_technologies/htdocs/performance.html
It means they have loaded LUBM 8000(1.068 Billion+ Triples) into Oracle successfully, but there is no detailed steps provided. For instance, 32-bit or 64-bit platform they used, only one NT file being used corresponding to one dataset or several NT files?
Is there any exception occured during the loading process if the NT file beyond 60GB? When using jena to generate NT file against LUBM(8000), the size of the NT file would definitely beyond 60GB.
We are dividing such large NT file into several small ones? Is it a good approach? I'm hesitating to do so!A Linux 32-bit platform was used for bulk-load of LUBM-8000 1.106 billion (before duplicate elimination) RDF triples into Oracle.
Multiple gzipped N-Triple files were used to hold the LUBM-8000 data. zcat was used on all these files together to send the complete data into a named pipe. SQL*Loader used this named pipe as the input data file to load the data into a staging table in Oracle. Once the staging table was loaded, the sem_apis.bulk_load_from_staging_table API was used to load the data into Oracle Semantic Store.
(Additional details in http://www.oracle.com/technology/tech/semantic_technologies/htdocs/performance.html )
Thanks. -
We downloaded Office2008 update June 13th. Now our Office programs won't open. Is this happening to others? Does anyone know how to fix the problem?
This is the message box content we get when trying to open Word:
Process: Microsoft Word [309]
Path: /Applications/Microsoft Office 2008/Office/Microsoft Word.app/Contents/MacOS/Microsoft Word
Identifier: com.microsoft.Word
Version: ??? (???)
Build Info: Unknown-101117~0
Code Type: X86 (Native)
Parent Process: launchd [109]
Date/Time: 2011-06-14 05:34:15.752 -0400
OS Version: Mac OS X 10.6.7 (10J869)
Report Version: 6
Sleep/Wake UUID: FDFC3F45-E8C8-4D18-A0C4-EA3C76AD2547
Interval Since Last Report: 11753 sec
Crashes Since Last Report: 14
Per-App Crashes Since Last Report: 12
Anonymous UUID: DDF6AE0D-E118-4768-9B04-8CDCB6D7C62E
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/MicrosoftComponentPlugin.framework/Versions/12/M icrosoftComponentPlugin
Referenced from: /Applications/Microsoft Office 2008/Office/Microsoft Word.app/Contents/MacOS/Microsoft Word
Reason: image not found
Binary Images:
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyldYou will need to contact Microsoft for a fix. They also have a message board. Post there if you cannot find an answer after searching their message boards.
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Does anybody know how to...
Hi.
I would like to know how to use Tomcat 4.0 (not 3.x) with IIS(Internet Information Server).
I have found many articles how to set up IIS on Win2K using Tomcat 3.x but not Tomcat 4.x.
Does anybody know how to set up IIS on Win2K Using Tomcat 4.x?
Thank you in advance..Thank you for your answer my question.
However, that's not the way to set up IIS on Win2K using Tomcat 4.x.
That's the way to set up IIS on Win2K using Tomcat 3.x.
I need to set up IIS on Win2K using Tomcat 4.x.
p.s : Even if I tried to set up the same way using Tomcat
4.x, I coudn't solve the problem.
Thank you.
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