Does anybody know what to do when you rent a movie from itunes and it soes not seem to download properly? I get a message when I try and play the movie that I have rented the movie but it has not been downloaded. Then it says I need to go to my Downloads?
That would be great if someome had thanswer to this question on downloaded movie rentals and why the downloads don't seem to come through even though they charge your credit card. Any advice would be appreciated.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
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Does anybody know what to do when iTunes stops recognizing Apple TV 1st generation?
Does anybody know what to do when iTunes stops recognizing Apple TV 1st generation? Apple TV works fine, MacBook works fine, but iTunes doesn´t see the Apple TV under Devices anymore. From what I read, it´s happened to lots of people. Is there anything at all to do?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I can't get any updates for my apps. I can't connect apps to Facebook and I can't even play some game they won't load all because iTunes must have been trying to take funds for a purchase. Although it doesn't tell me what purchase. Just that I owe them 4.98. I've written to them ten times and can't get them to understand this simple fix.."take your money". I even went as far as making a call to Apple which is no longer covered under my terms. 35.00 for a phone call. Only to find out it iTunes holding up everything with both my iPhone 4Gs and my iPad 2.
iTunes is telling me all this crap but not taking the money. I'm pretty clear as to what the problem is. But for some reason they just can't understand me.
So, how do you send iTunes 4.98 to clear your account? You can't.....I can't even purchase anything until they take the stupid money and hold off my account. But I'm getting no where with any of the people at iTunes. It sure seems simple to me but I guess it's not for them.
Anybody know what I can do????
Thank you,
Michelem0918Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
HT4113 Does anybody know what to do if you forget your passcode and cannot access your ipod touch?
My son has changed the passcode lock on his ipod touch and now can't remember it Can anybody help??? How do we get around this?
Connect the iPod to the computer and restore via iTunes. Place the iPod in Recovery mode if necessary to allow the restore.
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My phone says IMEI and ICCID unknown, does anybody know what I might do to fix problem?
While it could be a hardware problem (if so, take it to Apple for replacement), it is also a common sign that your attempted baseband update, (or hack) did not apply correctly. Whether it is reparable is not something for discussion on these forums.
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Hi,
when I try to download any APP I receive Error Code: 1009
I try it with itunes
Does anybody know, what the code 1009 means?
Thank you for helpingWhat country are you from?
1009 usually means your IP address originates in a country that does not have access to an App store. -
we have rented and purchased movies to use but cannot get them to play - just says loading error try again later. Does anybody know what we are doing wrong? We have managed to get it to work a couple of times but that is all
Welcome to the Apple Community Tarskforce.
Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.
There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. Networks that have inherent issues can be seen to work differently with different versions of the same software. You might also try moving the Apple TV away from other electrical equipment.
The following article(s) may help you.
Troubleshooting Wi-Fi networks and connections
Recommended Wi-Fi settings
Sources of Interference
Wifi Diagnostic Software (for Mac users) -
Purchased music from I-tunes will no longer play when I hit play. The message "music file cannot be located" pops up and then takes me to some other file system. Does anybody know what to do? I have already tried to make sure that my Itunes player is default and that is not the problem.
Help!You get this message because iTunes can’t find the file. This can happen for a number of reasons:
The song file or a folder in its path was renamed
The song file or the folder it is in has been moved
The song file has been deleted
The device containing the song files e.g. external drive is not accessible or the drive letter has changed.
Do any of these aply to you? -
Everything I own (iPad, iPhone, mac) is set up on wi-fi. when i bring my work computer home (dell laptop), I cannot get it to keep the connection in a different room. All my other devices work.... does anybody know what i am doing wrong? please help!
Windows drivers for Intel wireless cards are known problematic.. If you have plenty of signal and it still cannot keep or hold the connection the issue can simply be the type of wireless.
Another problem is using names that windows does not easily handle.
eg If you set the TC using apple names, like
Fred Blog's Airport Time Capsule wireless24ad12
Then to windows this is too long.. it has spaces and it has illegal character.
Change all names on the TC to suit windows. Short, no spaces and pure alphanumeric.
Also security must be suitable.. I have no idea how old or what OS your dell is, but if you still have issues.. pull off the security on the TC for a test.. if the computer suddenly works, it is not compatible with WPA2 AES. Make sure you also use a password that is mix upper and lower case plus numbers.. avoid special characters and make it 10-20 characters long say.. it is not required to be more than that unless you are paranoid. -
My iPhone 5s is plugged in. It does not show that it is charging but gives the alert "ding" sound every 15-16 seconds. Does anybody know what could be the problem?
It sounds like it starting to charge, then suddenly stops over and over. This can happen if the cable or adapter is bad or if your charing port has an issue.
Try using a different cable and/or wall adapter. If the issue continues, it's probably the iPhone. If it does not continue, then it's the cable or adapter. Continue to swap to see what's bad.
If you don't have another cable or adapter to test will, take your iPhone and your cable/adapter combo to an Apple Retail Store or Apple Authorized Service Provider. They can help you narrow the issue down and provide service as indicated. https://locate.apple.com/country -
I have just downloaded Mountain Lion for my MacBook Pro and now when my applications open they close and the error "This has just quit unexpectedly" message pops up. Does anybody know what is happening/how to fix it?
Welcome to Apple Communities
Press Command and R keys in boot and reinstall -
does anybody know what is wrong with the ipod when error 1437 is reportedduring the restore cycle?
Double check the connections on each end to make sure they are nice and snug. If possible, plug the Nano into another existing USB 2.0 port.
Also, with the iPod still connected, try resetting it. To do this, press and hold both the Select (Center) and Menu buttons (or the Volume Down and Sleep/Wake buttons on the 6G Nano) long enough for the Apple logo to appear.
Then try restoring the iPod again.
B-rock -
I preordered the iPod Touch 5th Generation, and it says it will be here in October. Does anybody know what day in October, or have any idea when in October?
Apple has not provided additional details, sorry.
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After having authorised my laptop for itunes, the stored songs on my ipod nano are greyed out, ie can not be played.
Does anybody know what to do to change this?Have you tried creating a playlist for your album, then
select the playlist in iTunes.
right-click the playlist name -> select +copy to play order+. -> sync. -
I bought my iphone 5s a week before and now its volume "up" button is not working when pressed.Does anybody know what to do to make it work?I have a one year warranty.Should i give it to apple retail shop or is there any way to solve this problem?
IF it is a manufacturing defect and you bought the device from Apple or an authorized Apple retailer, then take it into Apple.
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