Does Anybody Really Know What They're Doing?!?!?!?!?

Or is it all just a guessing game. I'm sitting here looking at my Mac Pro blue screen! This after having taken it to the Apple Store here in Willowbrokk Mall Houston, for the 2nd time. I took it in for crashing and restarting randomly, and this last time that they said it was a conflict between Digidesign, M-Audio stuff and Snow Leopard. I have all the latest drivers and everything is up to date, but doesn't work. now I'm just trying to go back to Leopard but the **** Mac Pro won't even start. is there any REAL help out here?!?

Sorry to hear you got your system so old so recent.
And lean - mean - and avoid anything non-essential for any sytem to run best, esp. production.
I know if you had asked around I think most would say to only buy 2008 and later / the 2010 Apple Ref'd Specials always has 2.8 4-core 2010 $2100 which is the best bet and bang-buck.
Apple Special Mac Pro
Sounded like you tried a fresh clean install. ie, erase and install.
Before using a drive is when I hit them hard and try to kill it off before use, torture test and map out weak blocks (trouble is they are usually not black and white but marginal).
FBDIMMs are fussy. Run HOT and need a tad extra cooling from the fans.
SmcFanControl 2.2.x
http://www.eidac.de/?p=134
http://www.macupdate.com/app/mac/23049/smcfancontrol
Temperature monitor - the author is this is excellent and top notch
http://www.bresink.de/osx/TemperatureMonitor.html
http://www.macupdate.com/app/mac/12381/temperature-monitor
Can't think of anything else needed. Of course Superduper and Disk Warrior but those are great maintenance tools.
Macupdate?
Apple Downloads
MacUpdate
SuperDuper
DiskWarrior
PS meant to include about Apple Software Update, in the past, like 10.5.5 and earlier, I would never use anything but manual standalone combo updates and others, never using ASU.
Mac Pro 2,1 have a $1000 range depending on configuration on used market, especially 8-core 3GHz slightly more. So while you can't afford new, you might want to consider the sell / refurbished route.

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Was on line with someone that di not know what they were doing for 1 1/2 hours online. No results.

Adobe customer service is the worst I have seen. On line chat took 1 1/2 hours and for a simple question the rep could not answer or fix. Now callining the Phone # provided and was told that it would be 5-10 minutes, it has been 1 hour and 20 minutes with no response. Software is great, Service sucks. I'll buy something different from now on.

If you want someone here to try and help, you need to provide a LOT more information
From the Premiere Elements Information FAQ http://forums.adobe.com/thread/1042180
•What version of Premiere Elements? Include the minor version number (e.g., Premiere Elements 9 with the 9.0.1 update).
•What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac".
•Have you installed any recent program or OS updates? (If not, you should. They fix a lot of problems.)
•What kind(s) of image file(s)? When talking about camera raw files, include the model of camera.
•If you are getting error message(s), what is the full text of the error message(s)?
•What were you doing when the problem occurred?
•What other software are you running?
•Tell us about your computer hardware. How much RAM is installed? How much free space is on your system (C:) drive?
•Has this ever worked before? If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.? Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
And some other questions...
•What are you editing, and does your video have a red line over it BEFORE you do any work?
•Have you viewed the tutorial links at http://forums.adobe.com/thread/1275830 page?
•Which version of Quicktime do you have installed?

Better Customer Service reps that know what they are doing.

I recently had the horrible experience of trying to dispute a matter over the phone with a customer service rep, which was a HUGE hassle. I had an easier time looking up the information on the internet and doing it myself because all the reps like to do is transfer from one person to the next without ever answering any questions. Are the reps even trained? It didn't seem like it to me. They were rude and couldn't answer any questions I had which is part of the reason I didn't want verizon in the first place. . . They don't make you feel like you are anything more than a dollar sign

I have only been with Verizon 1 week. Loving the service itself but the customer reps are not even medicore. Everytime I call I give the same information to a rep that passes me to another and yet another and I give the same information over and over. Then I get hung up on and no one calls me back. I have to then go through the process yet AGAIN. I try live chat and almost an hour later and giving the same information to that rep repeatedly in the same chat conversation - I am still trying to get the issue resolved. Come on Verizon get with it.

Errors downloading Premire Pro, nobody at Adobe seems to know what they are doing.

ERROR: Third party payload installer vcredist_x64.exe failed with exit code:
1603 ERROR: Failed to install Microsoft Visual C++ 2008 Redistributable Package (x64). Please try installing it by double clicking on the executable at "C:\Users\Larry\AppData\Local\Temp\{86BED424-F11B-49B3-84FB-AC0E5EEF4DB8}\PremierePro_7_L S20\Adobe Premiere Pro CC\payloads\Microsoft VC 2008 Redist (x64)\vcredist_x64.exe", or download and install the latest Microsoft Visual C++ 2008 Redistributable Package (x64) from Microsoft website - www.microsoft.com -------------------------------------------------------------------------------------

Have you tried the suggestions here?
http://helpx.adobe.com/creative-suite/kb/error-1603-install-cs3-cs4.html

I'm now waiting for 3rd person on the chat support. Is there anyone who knows what they are doing that can help me with a reinstall Please?

Is there anyone out there that can help me? Chat support hasn't a clue!!

I have finally got it working sort of but seems different and don't seem to have all the options I had before. I'm just going to live with it for now, thank you. After dealing with absolute idiots on the support chat who just transferred me to one person after another then left me waiting I can say I will never buy another Adobe product!
Sent from my iPhone

Anyone know what firefox is doing? I had to go into another place to get back on-line(google chrome) dont like it but Firefox still has me in another place..tri

I tried to download it again hoping that would work..took me out completely.. with an error (saying the url needed to be a web site, problem was..could not get on to change.. hate Google chome..was the only way to get back on-line..anyone know what they are doing? thanks

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!

Everything I own (iPad, iPhone, mac) is set up on wi-fi. when i bring my work computer home (dell laptop), I cannot get it to keep the connection in a different room. All my other devices work.... does anybody know what i am doing wrong? please help!

Everything I own (iPad, iPhone, mac) is set up on wi-fi. when i bring my work computer home (dell laptop), I cannot get it to keep the connection in a different room. All my other devices work.... does anybody know what i am doing wrong? please help!

Windows drivers for Intel wireless cards are known problematic.. If you have plenty of signal and it still cannot keep or hold the connection the issue can simply be the type of wireless.
Another problem is using names that windows does not easily handle.
eg If you set the TC using apple names, like
Fred Blog's Airport Time Capsule wireless24ad12
Then to windows this is too long.. it has spaces and it has illegal character.
Change all names on the TC to suit windows. Short, no spaces and pure alphanumeric.
Also security must be suitable.. I have no idea how old or what OS your dell is, but if you still have issues.. pull off the security on the TC for a test.. if the computer suddenly works, it is not compatible with WPA2 AES. Make sure you also use a password that is mix upper and lower case plus numbers.. avoid special characters and make it 10-20 characters long say.. it is not required to be more than that unless you are paranoid.

HT1498 we have rented and purchased movies to use but cannot get them to play - just says loading error try again later. Does anybody know what we are doing wrong?

we have rented and purchased movies to use but cannot get them to play - just says loading error try again later. Does anybody know what we are doing wrong? We have managed to get it to work a couple of times but that is all

Welcome to the Apple Community Tarskforce.
Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.
There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. Networks that have inherent issues can be seen to work differently with different versions of the same software. You might also try moving the Apple TV away from other electrical equipment.
The following article(s) may help you.
Troubleshooting Wi-Fi networks and connections
Recommended Wi-Fi settings
Sources of Interference
Wifi Diagnostic Software (for Mac users)

Hi. I have the ipad 4 and have got a Vodaphone ( India) data sim, however it does not seems to work. The CS support at the gallery and the call center is lousy as they dont seem to know what they are upto. Although the sim is active i am unable to surf.

hi. I have the ipad 4 and have got a Vodaphone ( India) data sim, however it does not seems to work. The CS support at the gallery and the call center is lousy as they dont seem to know what they are upto. Although the sim is active i am unable to surf. The vodaphone number is
9168554687. Please assist

Since this is a carrier issue, we are probably not going to be able to help you. You are paying for this service, so be assertive when you call customer service.

HT1338 I have a lot of files called FILE0001.CHK etc. on my MacBookPro - they cannot be opened and an app search produces no solution. Does anyone know what they are please?

I have a lot of files called FILE0001.CHK etc. on my MacBookPro - they cannot be opened and an app search produces no solution. Does anyone know what they are please?

Thanks Charlie and Leroydouglas - apologies for not responding sooner - I am new to the Community and couldn't see how to respond to your queries without 'replying' to myself - hope this works. I do not use Windows on my Mac but it is possible I ran ScanDisk on my previous Windows laptop. Perhaps I have inadvertently brought these files to my Mac?? Can I delete the files or will I be losing something I cannot verify? So appreciate your input - thank you.

Does anybody know if they are doing a trade-up to the new iphone 4 from 3G

does anybody know if they are doing a trade-up to the new iphone 4 from 3G

If by "they" you mean Apple, then no.
If you mean dealers in phones and contracts then the answer is yes. At least in the UK anyways.
http://www.carphonewarehouse.com/mobiles/trade-in

Why is Apple so bad at providing customers with information on what the problem with email is and what they are doing to fix it?

Why is apple not providing information on what the problem withe email is and what they are doing to fix, along with a time frame for fixing the problem.

It was because the problem was major. If you do not know tech, you should know that a two day outage usually indicates some type of virus, hack, or a bad software load that they had to unravel. The common way to solve that is to rebuild servers and put back into service. That takes time.
Apple did not want to admit this problem. My guess at this stange was that they loaded new software that might be associated with the new IOS and it crashed. To reveal this would be to cast into doubt their future revenue.
Either way. Run do not walk away from Icloud products and services. Apple has demonstrated they can not be a business partner.

Does anybody also know the problem of soundcutdown on facetime???

does anybody also know the problem of sound cutdown while using facetime???

Give us a chance to answer your first post!
Now you have added the patch doesn't work for you, that
wasn't in the other post. I haven't seen anyone report this for a
long time so it would seem that later versions are OK, can't
guarantee they will work for you.
I don't know why the patch isn't working for you when it
seems to have worked for most other people. If uninstalling the MS
update is not an option, it would seem that forces you to try the
upgraded version on a non production machine. Might be worth trying
with a copy of your project deleting the RTF file so that RH
recreates it from the DOC file.

I'm in cycle mode, and 'merge' is clicked in preferences. However, when I record, my previous track data keeps getting overwritten. Does anyone know what I'm doing wrong. Interestingly, I can still see the data in the region.

I'm in cycle mode, and 'merge' is clicked in preferences. However, when I record, my previous track data keeps getting overwritten. Does anyone know what I'm doing wrong. Interestingly, I can still see the data in the region.

jamestait wrote:
when I record, my previous track data keeps getting overwritten.
since you didn't specify, are you recording in a single take?
http://www.bulletsandbones.com/GB/GBFAQ.html#multipassrecording
(Let the page FULLY load. The link to your answer is at the top of your screen)

Does Anybody Really Know What They're Doing?!?!?!?!?

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