Does anyone from Adobe offer feedback and support for this product?
I'm a teacher at an elementary school and run our morning news show. Currently we're using rather old hardware to run the show through closed-circuit, but are in the process of getting what we need to run a software solution instead. When I watched the video for VC3, I liked what I saw. It was a major part of why we decided to go with a software solution. It seemed to have all the right pieces for what we need to do.
However, the more I read about it on this forum and around the net, it seems that support and instruction for this product is non-existent, and that the product itself can be buggy at times. This has me quite concerned. It looks like this program is a few years old now, and I can't find any recent updates or news about it. Before I make the purchase, is this a program that Adobe even supports anymore? Is there anyone here at Adobe or elsewhere in the know that can/will provide guidance and troubleshooting if needed?
If not, does anyone here have any other products that they have experience with that might provide a better alternative? We're still looking to run this as a live show through a closed-circuit, although we could prerecord the show and stream it if necessary, but the turnaround time would need to be quick.
Any thoughts?
There is an entire community of Visual Communicator users at http://TeachMeVC.com where you can browse topics and ask questions if you become a member (free).
Nobody bothers to monitor the forums on the Adobe site for this product so we encourage you to join us at TeachMeVC.com and subscribe to stay in the loop. You will find users that span from the education, business, government and personal users of Adobe Visual Communicator.
Also consider my training DVD series and equipment recommendations that have been used by thousands of VC users over the years. There is NO competing product that gives you live greenscreen capability, teleprompter, easy workflow, wizards, and a ton of included media content. At this point in time, Adobe Visual Communicator is a unique product in it's class! The next comparable option is to spend $8,000 to $10,000 on a NewTek Tricaster that has a huge learning curve.
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Is there any customer support for this product?
I have a client who has sent me two documents. When I log on using my Adobe ID it says
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Here's the background before Apple introduced the new "do not back up" attribute:
http://www.marco.org/2011/10/13/ios5-caches-cleaning
Fortunately, Apple addressed it after that blog post in 5.0.1. See bullet #4 here, quoted below
https://developer.apple.com/icloud/documentation/data-storage/
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I am still using CS3. A while back I received an error: "Licensing for this product has stopped working" for my CS3 programs. I used the recovery program suggested by Adobe and was able to get Illustrator, Flash and Dreamweaver to work, but I still can't open Photoshop or In Design. I went back to the Adobe site and did every other trick they suggested to fix the error, but nothing has worked.
I then tried to uninstall photoshop from my CS3 suite (so I could reinstall) but got a JavaScript Alert: "Critical errors were found in set up. Please see set up log for file details." Seeing as I am not the best with the behind the scenes technical stuff, I have no idea what this means or where the set up log even is. Any help anyone can provide?
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I recently tried to use Photoshop CS4 that I have on my computer but I get the message:"Licensing for this product has stopped working." I have the serial number but not the media. How can I use this version?
You can get the installer here: Download CS4 products
It will install as a fully functional 30 day trial. Entering your serial number will convert it to a permanent version, Standard or Extended, depending on what serial number you purchased.
If you still have the license problem. get back to me with your OS details and the error code.
Gene -
Does anyone from Adobe monitor this forum? Do they even care about this program?
I've clicked on many of the questions here as I try to learn how to use Story, but I have yet to see any responses from anyone at Adobe. It seems like they treat Story like an afterthought and don't care about its users. My frustration has grown more and more to the point now where I'm not going to use it any more, at least not until they add some basic functionality that is badly needed but missing. The tutorial section on Adobe TV, in one word, sucks. Badly. It's too bad, Story has some real potential, but Adobe has dropped the ball on it.
Hi CTL Video,
CTLVideo wrote:
I've clicked on many of the questions here as I try to learn how to use Story, but I have yet to see any responses from anyone at Adobe. It seems like they treat Story like an afterthought and don't care about its users.
I monitor this forum, as well as, Adobe Story quality engineers and other staff. I often see responses from the quality engineers. If you post specifics, we can try to help.
CTLVideo wrote:
My frustration has grown more and more to the point now where I'm not going to use it any more, at least not until they add some basic functionality that is badly needed but missing.
Have you filed any feature requests? Here's the link: http://adobe.ly/feature_request
That's the best way to communicate with the team.
CTLVideo wrote:
The tutorial section on Adobe TV, in one word, sucks. Badly. It's too bad, Story has some real potential, but Adobe has dropped the ball on it.
Feel free to create a separate post with suggestions on tutorials you'd like to see.
Thanks,
Kevin -
Does anyone from Adobe ever come here?
With the number of posts with ZERO replies here, it seems
pretty obvious that no one from Adobe ever comes to this forum.
Which is something very wrong, considering it's such an expensive
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I don't see this problem with smaller companies, such as Wowza,
where you feel the devs are actually reading and answering peoples
questions.
Seriously, it wouldn't take much effort for a company big as
Adobe, to put a specialist to answer a few questions now and
then.I have lots of questions, and I just placed one on another
thread.
But this is not about me. It's about everyone posting
questions here and having almost no replies from any experts on the
matter. A lot of these questions seem like very legitimate doubts,
which I'm sure a lots of people would like to see an answer to, and
which I'm also sure, an Adobe developer would be able to answer in
less then 30 seconds. -
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The warranty entitles you to complimentary phone support for the first 90 days of ownership.
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Adobe staff, and Director experts reading this, please answer these questions, for the benefit of all developers who purchased Director 11.x licenses, and for those who are thinking of purchasing Director 12 licenses.
Why is the Director 11.x and Director 12 documentation, as published by Adobe, so incredibly bad?
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For example, Amazon.com lists a handful of books under "adobe director", all of them published in 2003 or before, all referring to Director MX or D8.5, and most of them out of print. Those versions of Director are ancient history in the software world.
Are Silverlight3D and Unity3D taking over the "3D in a browser" niche?
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So is Adobe Director a dead platform?
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Does anyone from Adobe read those posts?
Seriously, I've posted like 5 question the other day, no one even bothered to answer.
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'User to User' typically reads 'lip service'. -
After recovering from a crash CS4 says "Licensing for this product has stopped working"
I am on a Mac Pro with Mavericks running. My system crashed and I had to rebuild it from scratch, though I did restore from a Time Machine backup.
Any application I try out of CS4 gives me: Error: 6
Where do I go from here?http://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html
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Is the a simple way to fix the licensing?
thank you
I appreciate the feedback.
I actually found the original disc today and was able to re-install all.
Thanks agin
On Fri, Aug 1, 2014 at 6:50 PM, Jeff A Wright <[email protected]> -
Adobe Premiere Pro showing "licence for this product has stopped working"
I have tried everything in the forum but nothing helps.
please help me
Only Adobe Premere Pro is showing this problem while rest all the things are working fine.
not is it showing any error number.Try this:
http://kb2.adobe.com/cps/405/kb405970.html
I know it says "CS4", but it's worth a try for CS3.
-Jeff -
I have read on a number of forums now that Sony are forcing BD set top manufacturers to disable playback of any BD-R or BD-RE discs with BDMV structure to stop piracy
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