Does anyone from Apple ever visit here?

I'll be honest - I really like Keynote but I've been having some issues with making a slideshow (with music) into a DVD (the music disappears).
http://discussions.apple.com/thread.jspa?messageID=7235122#7235122
After 3 days I was hoping that somebody might have at least made a suggestion.
So back to my question - if Apple sell and promote this product then it would really help us users solve problems if one of their 'experts' spent a bit of time helping out here. Now I'm not stupid around Mac's, I've been using them for over 15 years, and I've been using Powerpoint for a similar length of time. If Keynote was a Microsoft product then I would expect to have loads for problems, but this is Mac software - it should be easy!
Does anyone else have an opinion?

No, no nerves touched. I was simply trying to provide you with some interim sources of information until someone was able to answer your question. Since you did not state what steps you'd already taken to find an answer I tried to give you some alternative sources. When you post a question it makes sense to let us know what you've already done to find an answer otherwise we will tell you stuff you may already know because we don't know what you've done.
As I stated if someone has an answer for you (and reads your post) then they will surely post a reply. But the Discussions are not a direct link to any Apple provided product support. These are strictly user-to-user discussions. If nobody has given you a definitive answer perhaps it's because nobody knows the answer or hasn't ready your post or you've posted in the wrong forum or as is likely the case for your topic the subject is unrelated to the problem for which you are seeking help - consider a more relevant topic subject.
Frankly, from your topic subject I had no idea what you were looking for because it conveyed only that you had something to complain about regarding why no Apple specialists were around. Until I read the post I didn't know you wanted help with Keynote. If I had I probably wouldn't have read your post because I have no expertise with Keynote.
If you understand the purpose of the Discussions and post a clear and well stated problem with an appropriate subject in the appropriate forum then you have a much greater likelihood of getting a relevant reply.

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Does anyone from Apple ever look at these posts?

Logically speaking it's difficult to assume that all these problems with SL and the peripheral devices attached to them can be blamed on the user. I'll allow for some to be the fault of the user but not the majority.Especially when the problems are so similar.
Does anyone from Apple check this site or is it just a grip sheet provided by them?
Having been a pc user up until a couple of years ago SL is beginning to make me feel like I'm back on a pc. Not good!!

Does anyone from Apple check this site
Yes, but they rarely post. Click here for more information.
(49821)

Does anyone from Adobe ever come here?

With the number of posts with ZERO replies here, it seems
pretty obvious that no one from Adobe ever comes to this forum.
Which is something very wrong, considering it's such an expensive
piece of software (my company payed $7500 for our FMIS 3 license).
I don't see this problem with smaller companies, such as Wowza,
where you feel the devs are actually reading and answering peoples
questions.
Seriously, it wouldn't take much effort for a company big as
Adobe, to put a specialist to answer a few questions now and
then.

I have lots of questions, and I just placed one on another
thread.
But this is not about me. It's about everyone posting
questions here and having almost no replies from any experts on the
matter. A lot of these questions seem like very legitimate doubts,
which I'm sure a lots of people would like to see an answer to, and
which I'm also sure, an Adobe developer would be able to answer in
less then 30 seconds.

So does anyone from Apple read the posts on here

With the battery drain issues being experienced by so many, especially those with iPhone 5, I'm wondering if anyone from Apple may have actually read these posts.With all due respect to the experts, it is clear to me that the iOS 7.1 update is causing this problem. I have turned off numerous functions on the phone, done a full back up and my phone is practically useless. I shot a 2 min video last night and then replayed it. My battery dropped from 75% to 33%. It's time Apple got the finger out and fixed this issue.

I've got some tips for you to save up more battery:
-close apps by multitasking
-do NOT use brightness to the max
-do NOT keep bluetooth, cellular data, wifi on when you do not need it
Make sure that apple's working on this issue since so many apple users have reported this issue
Try taking your iphone to the nearest apple store and show them your iphone, they'll test it and i guess there's an internal problem because i highly doubt that the battery could drop 42% in 4mins

Does anyone from Apple actually read these pages?

I have browsed this forum and hardly anyone has their questions answered. Does anyone in Apple read these pages? Come on Apple, listen to your customers and answer their questions.

Google "Apple phone number". Choose the correct number and call it.
If you have purchased an iPod you get one free support call - unless you buy the Apple Care extended plan, in which case you get calls for 2 years.
If you have not purchased an ipod, they will bill you, since iTunes is a free program, and they are not in the business of troubleshooting Windows systems.
Hope that makes sense. The Firefox browser is free and there's no phone number to call on that either, to make a comparison.

Does anyone from Apple read these forums?

If a representative from Apple would read these posts, doesn't it seem like all of us who are having the same problem (the iPod Mini not being recognized by iTunes 6.0.1) would have been fixed already? Check out the number of posts that ALL have to do with this same issue - going back at least a month. This HAS to be related to the most recent software version. Does anyone know of a way (other than calling customer support and being charged for the call) to contact Apple and let them know there is a widespread problem with the iPod Mini and the most recent version of iTunes?

I can't seem to get iTunes up and running on my PC and am not getting any reply - I get the strange message "The folder iTunes can not be found or created and is required. The default location for this folder is inside the My Music folder. From what I can tell it is there but am unable to get things connected and running even after a de-install / re-install of the software. Getting frustated now - anybody out there with a suggestion?
IBM Windows XP

Does anyone from Apple read these threads?

I've had a problem with iTunes for over a week now. Apparently, it's a very common problem: "iTunes has encountered a problem..." at which point it never launches. I've tried all of the fixes suggested by Apple and even some from some of the other posters; all to no avail. *** is going on here?!?! Does apple really want people to defect and try other products? I've had my mini for just over a year now and due to crappy battery life, I was contemplating getting a nano. Not anymore. Not until Apple fixes this issue. Apple, are you listening?

Hi Katrina, After browsing the Discussions forum for an answer to a question, I read with interest your replies to several people. I am a Mac owner and I, like many others, find it difficult to contact Apple directly... but that's another issue. So I'm turning to you (and/or the forum).
I see you are using PC & Windows XP - &, if I remember correctly, I think you responded to some iTunes questions. Basically, I want to set up my Mum's old PC (Windows ME) with iTunes. I know there are compatability issues.
I am working remotely from Mum's PC at the moment because it's in the shop getting an upgrade. The only specs I can remember are: Pentium II; 300mhz for something or other; 128mb ram; a good Sound Card; and 2GB (I think) for overall memory. Sorry, I just can't remember. Suffice to say, it's no super computer, but by all accounts should be reliable and capable.
The old PC is incompatable with the newer versions of iTunes software , so my questions are, "Would an older version of iTunes work, & if so, do you know if I can download it from Apple?"
I've only used this forum once before, and am not familiar with the etiquette. Hope I haven't done anything wrong in trying to contact you directly (I tried to email you but didn't know how or where to send it.) If I could have worked out how to contact Apple, I would have done so. It seemed that every link I tried would tell me that they were not there to answer specific questions of the type I have just asked of you??? Hope you can help,
Myles
eMac Mac OS X (10.3.5)

Does anyone from apple read these?

I'm just wondering if any tech people from apple read these threads.... wouldn't it be nice if they would chime in when questions could be easily answered by the authors of this great software?

We know more about how to solve issues than the guys Apple hires. Better than their programmers, better than their tech support lines, better than the "Apple Geniuses."
REAL WORLD experience and all.
Shane

Does anyone from Apple read these posts?

Just curious, because I see that many people report having the same problems, ye no one is able to provide a definitive answer as to how to fix them.
Any info would be helpful.
Thanks.

WRT to Apple employees and these discussions, see the *Who are the Apple Discussions personnel?* section in the Help & Terms of Use link.
If you or anyone else wants to report problems to Apple, either send Feedback or send bug reports and enhancement requests via its Bug Reporter system. To do the latter, join the Apple Developer Connection (ADC)—it's free and available for all Mac users and gets you a look at some development software. Since you already have an Apple username/ID, use that. Once a member, go to Apple BugReporter and file your bug report/enhancement request. The nice thing with this procedure over submitting feedback is that you get a response and a follow-up number; thus, starting a dialog with engineering.

Does anyone from Apple support read the forum?

Just wondering cause a lot of people have unanswered threads here.

As Chenks has provided the information, don't forget to mark your question as answered

Does anyone from Nokia ever respond to these quest...

Why are there never any responses to the Ovi - PC Suite issue.
Even a negative response to let us know where we stand.
And why have we not got map voice routing yet??
Incredible arrogance being shown to customers

You may not be a luddite, but you are acting exceptionally naive.... that or you truly have been hiding under a rock.
Original iPhone only 65% complete/ functional.
Palm Pre released 80% functional
Android G1 total rubbish
even the new Google Nexus One (which is Android 2.0) can't even maintain a 3G connection on T-mobile...
This is the reality of the Marketplace devices need to go through a cycle of several firmware updates to mature. So the moral of the story, don't buy low version numbers if your not ready to put up with some pain.
On the point of rudeness... Read my posts... I rise and sink to the level of the poster.
We don't live in a dictatorship, no one made you buy the N900.
More bits, bytes and ink have been spent on the reviews and dissection of the N900 then any device that Nokia has put out over the last 18 months. Moaners who post pantomime lamentations, display haughty disgust at missing features, incredulous shock that their needs aren't being serviced as if they are the center of the universe, deserve the respect accorded to Used Car Salesmen, Lawyers or Bankers ( my apologies to Used Car Salesmen, Lawyers or Bankers) ... Because they just don't get open source and the responsibility it entails.
If you spent your money on a device that does not meet your needs, look in the mirror that is the only person you have to blame.
If you post a real problem or technical issue, I, and everyone else on the board will do their best to help you solve your issue. If you just want to moan, call your local Nokia Tech support number. As part of the purchase price you get a free ticket to call support as many times as you want.

Can anyone tell me if anyone from Apple reads these forums

*Can anyone tell me if anyone from Apple reads these forums and does anything about the issues experienced?* I still have a faulty proximity sensor, even after the latest download. I went to the Apple Store and they told me to stop using it with the leather pouch, but it doesn't make any difference. I even tested the test models in the store and they did the same thing.
*Has anyone been able to fix the proximity sensor fault on their phone so that it doesn't come on whilst your talking?*
Someone please help. I loved my iphone 3G, but the iphone 4 has caused me to become so disappointed with Apple. I'm even thinking of moving to the Samsung Galaxy, which has Google Android capability, moving background wallpapers, bluetooth capability, video capability that is compatible the a variety of media players (not just Quicktime), the ability to send business cards to non-apple phones and the ability to be used as a USB drive without needing wifi or itunes.

These Forums are mostly users talking with users, now and then you may see the grey Apple icon of an employee/genius posting and the purple Apple of a Forum host but they aren't here to pass on feedback.
The best way to make your point is to send feedback here:
http://www.apple.com/feedback/iphone.html

Is anyone from Apple Support reading these questions regarding Numbers for IOS crashing?

Is anyone from Apple Support reading these questions regarding Numbers for IOS crashing?

This is a user – user forum.
Leave Apple feedback here: https://www.apple.com/feedback/numbers_ios.html

Does anyone from BT read these postings? Are there...

Reading all these posts regarding BT's latest inferior product, I've seen dozens of people leaving BT, or threatening to leave BT's broadband service. Does nobody at BT care about the number of customers they are losing, or risking losing, by the overselling and hype of a product that only works properly on their glossy TV adverts?
It's absolutely RUBBISH!!!
On Saturday I tuned in to watch the match of the season and, no disrespect to anyone from Norwich or the midlands, Norwich V Aston Villa exclusively live on BT is hardly a challenge to Sky Sports! Anyway, needless to say, it was hassle right from the start!! Click here, click there, watch this, choose this.....my mouse has never worked so hard!!
Eventually I saw an image which may even have been the image of a football match??
I still wasn't sure if it was indeed football at the point when I gave up watching! I couldn't see a thing (apart from error messages!). I wonder why, when you click on the 'help with player' message, there is such a long list of known errors??? Didn't BT want to sort out these issuse before they launched BT Sport? After all, the only people it is going to affect are BT customers!!! Why should they bother with us?
I'm pretty sure though that the people who pay extra to watch it via Sky aren't getting a single problem with it? Maybe it's just because they are paying extra???
Maybe it's my broadband that's at fault? Maybe I'm not getting the right speeds etc?? Who provides my broadband? Of course we all know the answer to this question!!!
BT, YOU NEED TO ANSWER YOUR CUSTOMER'S CONCERNS AND GIVE US WHAT YOU CLAIM TO PROVIDE AS A 'BONUS' TO YOUR CUSTOMERS!
I wonder will BT ever reply to any of these threads? Has anyone had a reply from BT? I'd love to hear.

nob2010 wrote:
Reading all these posts regarding BT's latest inferior product, I've seen dozens of people leaving BT, or threatening to leave BT's broadband service. Does nobody at BT care about the number of customers they are losing, or risking losing, by the overselling and hype of a product that only works properly on their glossy TV adverts?
Not true. It works fine for me and the great majority of customers.
It's a pity that some are having difficulties. A fair number of those have found solutions here, but usually when they've posted a rational account of their problem rather than an aimless rant.
You can click the white star next to this message if you think it was helpful.

Does anyone insure Apple products against breakdown after applecare has expired?

I have an iMac which is over 3 years old. I cant pay for any extended warranties though Apple any longer.
Does anyone know of anyone I can insure it with against hardware faliure? Its good to have the piece of mind that if the HDD fails or the LCD fails etc, not through accidental breakage which I have on my house insurance, but to cover me it just stops working one day?

There are some aftermarket service plans that can be obtained for computers now out of warranty, but in my past investigations of them I've found that the limitations on coverage and frequent hassles of obtaining reimbursement for repairs have not made such plans worthwhile. Some such plans also require that you purchase while the system is still in warranty and hence would not be available to you now (the plans from SquareTrade, for instance).
But perhaps someone else here will know of a plan that's good.
Regards.

Does anyone from Apple ever visit here?

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