Does anyone from Apple support read the forum?

Just wondering cause a lot of people have unanswered threads here.

As Chenks has provided the information, don't forget to mark your question as answered

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Is anyone from Apple Support reading these questions regarding Numbers for IOS crashing?

Is anyone from Apple Support reading these questions regarding Numbers for IOS crashing?

This is a user – user forum.
Leave Apple feedback here: https://www.apple.com/feedback/numbers_ios.html

Does anyone from Apple actually read these pages?

I have browsed this forum and hardly anyone has their questions answered. Does anyone in Apple read these pages? Come on Apple, listen to your customers and answer their questions.

Google "Apple phone number". Choose the correct number and call it.
If you have purchased an iPod you get one free support call - unless you buy the Apple Care extended plan, in which case you get calls for 2 years.
If you have not purchased an ipod, they will bill you, since iTunes is a free program, and they are not in the business of troubleshooting Windows systems.
Hope that makes sense. The Firefox browser is free and there's no phone number to call on that either, to make a comparison.

Does anyone from Apple ever look at these posts?

Logically speaking it's difficult to assume that all these problems with SL and the peripheral devices attached to them can be blamed on the user. I'll allow for some to be the fault of the user but not the majority.Especially when the problems are so similar.
Does anyone from Apple check this site or is it just a grip sheet provided by them?
Having been a pc user up until a couple of years ago SL is beginning to make me feel like I'm back on a pc. Not good!!

Does anyone from Apple check this site
Yes, but they rarely post. Click here for more information.
(49821)

Does anyone from Apple read these forums?

If a representative from Apple would read these posts, doesn't it seem like all of us who are having the same problem (the iPod Mini not being recognized by iTunes 6.0.1) would have been fixed already? Check out the number of posts that ALL have to do with this same issue - going back at least a month. This HAS to be related to the most recent software version. Does anyone know of a way (other than calling customer support and being charged for the call) to contact Apple and let them know there is a widespread problem with the iPod Mini and the most recent version of iTunes?

I can't seem to get iTunes up and running on my PC and am not getting any reply - I get the strange message "The folder iTunes can not be found or created and is required. The default location for this folder is inside the My Music folder. From what I can tell it is there but am unable to get things connected and running even after a de-install / re-install of the software. Getting frustated now - anybody out there with a suggestion?
IBM Windows XP

So does anyone from Apple read the posts on here

With the battery drain issues being experienced by so many, especially those with iPhone 5, I'm wondering if anyone from Apple may have actually read these posts.With all due respect to the experts, it is clear to me that the iOS 7.1 update is causing this problem. I have turned off numerous functions on the phone, done a full back up and my phone is practically useless. I shot a 2 min video last night and then replayed it. My battery dropped from 75% to 33%. It's time Apple got the finger out and fixed this issue.

I've got some tips for you to save up more battery:
-close apps by multitasking
-do NOT use brightness to the max
-do NOT keep bluetooth, cellular data, wifi on when you do not need it
Make sure that apple's working on this issue since so many apple users have reported this issue
Try taking your iphone to the nearest apple store and show them your iphone, they'll test it and i guess there's an internal problem because i highly doubt that the battery could drop 42% in 4mins

Does anyone from Apple read these threads?

I've had a problem with iTunes for over a week now. Apparently, it's a very common problem: "iTunes has encountered a problem..." at which point it never launches. I've tried all of the fixes suggested by Apple and even some from some of the other posters; all to no avail. *** is going on here?!?! Does apple really want people to defect and try other products? I've had my mini for just over a year now and due to crappy battery life, I was contemplating getting a nano. Not anymore. Not until Apple fixes this issue. Apple, are you listening?

Hi Katrina, After browsing the Discussions forum for an answer to a question, I read with interest your replies to several people. I am a Mac owner and I, like many others, find it difficult to contact Apple directly... but that's another issue. So I'm turning to you (and/or the forum).
I see you are using PC & Windows XP - &, if I remember correctly, I think you responded to some iTunes questions. Basically, I want to set up my Mum's old PC (Windows ME) with iTunes. I know there are compatability issues.
I am working remotely from Mum's PC at the moment because it's in the shop getting an upgrade. The only specs I can remember are: Pentium II; 300mhz for something or other; 128mb ram; a good Sound Card; and 2GB (I think) for overall memory. Sorry, I just can't remember. Suffice to say, it's no super computer, but by all accounts should be reliable and capable.
The old PC is incompatable with the newer versions of iTunes software , so my questions are, "Would an older version of iTunes work, & if so, do you know if I can download it from Apple?"
I've only used this forum once before, and am not familiar with the etiquette. Hope I haven't done anything wrong in trying to contact you directly (I tried to email you but didn't know how or where to send it.) If I could have worked out how to contact Apple, I would have done so. It seemed that every link I tried would tell me that they were not there to answer specific questions of the type I have just asked of you??? Hope you can help,
Myles
eMac Mac OS X (10.3.5)

Does anyone from apple read these?

I'm just wondering if any tech people from apple read these threads.... wouldn't it be nice if they would chime in when questions could be easily answered by the authors of this great software?

We know more about how to solve issues than the guys Apple hires. Better than their programmers, better than their tech support lines, better than the "Apple Geniuses."
REAL WORLD experience and all.
Shane

Does anyone from Apple ever visit here?

I'll be honest - I really like Keynote but I've been having some issues with making a slideshow (with music) into a DVD (the music disappears).
http://discussions.apple.com/thread.jspa?messageID=7235122#7235122
After 3 days I was hoping that somebody might have at least made a suggestion.
So back to my question - if Apple sell and promote this product then it would really help us users solve problems if one of their 'experts' spent a bit of time helping out here. Now I'm not stupid around Mac's, I've been using them for over 15 years, and I've been using Powerpoint for a similar length of time. If Keynote was a Microsoft product then I would expect to have loads for problems, but this is Mac software - it should be easy!
Does anyone else have an opinion?

No, no nerves touched. I was simply trying to provide you with some interim sources of information until someone was able to answer your question. Since you did not state what steps you'd already taken to find an answer I tried to give you some alternative sources. When you post a question it makes sense to let us know what you've already done to find an answer otherwise we will tell you stuff you may already know because we don't know what you've done.
As I stated if someone has an answer for you (and reads your post) then they will surely post a reply. But the Discussions are not a direct link to any Apple provided product support. These are strictly user-to-user discussions. If nobody has given you a definitive answer perhaps it's because nobody knows the answer or hasn't ready your post or you've posted in the wrong forum or as is likely the case for your topic the subject is unrelated to the problem for which you are seeking help - consider a more relevant topic subject.
Frankly, from your topic subject I had no idea what you were looking for because it conveyed only that you had something to complain about regarding why no Apple specialists were around. Until I read the post I didn't know you wanted help with Keynote. If I had I probably wouldn't have read your post because I have no expertise with Keynote.
If you understand the purpose of the Discussions and post a clear and well stated problem with an appropriate subject in the appropriate forum then you have a much greater likelihood of getting a relevant reply.

DOES ANYBODY FROM APPLE ACTUALLY READ THESE POSTS?????

I'm beginning to wonder if anybody who works at Apple actually reads these posts. I've never seen so many posts with zero replies before... Where are all the supposed "gurus" that have been on this software since the beginning? Makes me think there must not be that many people using it, if it takes this long to get a response from the "knowledge base" that sold me the software.
Hello... is there anybody home?

Apple doesn't provide technical assistance here. It's possible they read some of the posts, but I am sure that they always go first to the feedback channel before wading through thousands of irrelevant messages in the forums, which are for user to user help.
http://www.apple.com/feedback/keynote.html

HT204347 I'm seeking help from Apple support -- enter the serial # -- only to have it rejected --what to do next??

I need a little help -- I am unable to enter a new printer -- have been trying for hours -- I sought Apple support -- only to be told my serial # is "invalid" -- so here I am !

Describe the problem you're having with your printer. Perhaps someone can help.
As for the serial number, verify that you are accurately copying your MacBook Pro's serial number from the About This Mac window as explained here:
Mac OS X: About This Mac window provides computer serial number
... and that you are accurately typing it in the serial number field on this page:
Check your service & support coverage
If it reports the serial number is invalid contact Apple to have it corrected.

Does anyone from Apple read these posts?

Just curious, because I see that many people report having the same problems, ye no one is able to provide a definitive answer as to how to fix them.
Any info would be helpful.
Thanks.

WRT to Apple employees and these discussions, see the *Who are the Apple Discussions personnel?* section in the Help & Terms of Use link.
If you or anyone else wants to report problems to Apple, either send Feedback or send bug reports and enhancement requests via its Bug Reporter system. To do the latter, join the Apple Developer Connection (ADC)—it's free and available for all Mac users and gets you a look at some development software. Since you already have an Apple username/ID, use that. Once a member, go to Apple BugReporter and file your bug report/enhancement request. The nice thing with this procedure over submitting feedback is that you get a response and a follow-up number; thus, starting a dialog with engineering.

Itunes crashed during backup and I can't get help from apple support on the

website.
Stupid Itunes crashed on disk 41 of 46 when backing up.
There is no help available on the apple website and no way to request help on the apple website for any issue with Itunes.
How do I fix this problem?
How do I tell Itunes which disks it backup up so it won't try backing them up all over again. Did it destroy a list of what was backed up? What's going on with itunes anyways? Does it always crash when it backs up this many cds? I don't want to start all over again and ruin another 41 CDR disks trying to back it up. How do I get it to continue from where it crashed or do whatever has to be done to get it to resume where it crashed during backup?
Stupid program wouldn't let me do anything after it crashed. said it will take a minute or two (more like forever) to cancel backup. Don't even know why it was trying to cancel the backup. I didn't tell it to.

Apparently there are some bugs in the latest itunes. DO NOT USE ITUNES TO BACKUP YOUR LIBRARY! UNLESS IT COMPLETES THE BACKUP, ITUNES IS NOT SMART ENOUGH TO FIGURE OUT WHICH FILES WERE BACKED UP. TECH SUPPORT DOES NOT KNOW HOW TO MAKE ITUNES KNOW WHAT FILES WERE BACKED UP SO IT CAN CONTINUE FROM WHERE IT LEFT OFF. AFTER 41 CDS WORTH OF BACKUPS, ITUNES CRASHED AND IT TRIED TO CANCEL THE BACKUP BUT NEVER FINISHED DOING THAT.
SO AFTER 60 CDS WORTH AND ABOUT 6 HOURS OF WASTED TIME, THE ONLY WAY IS TO BACKUP THE ENTIRE LIBRARY ALL OVER AGAIN WHICH IS A TOTAL WASTE OF MONEY, TIME, AND CDS WITH NO GUARANTEE THAT IT WILL WORK ANY BETTER THE SECOND TIME AROUND.
EVEN TRYING TO RESTORE FROM CDS DOESN'T TELL ITUNES TO UPDATE ITS LIST OF BACKED UP FILES. I'M SURPRISED THAT SUCH A BIG BLUNDER WITH ITUNES HAS GONE UNNOTICED.
ITS A SERIOUS ENOUGH ISSUE THAT SOMETHING NEEDS TO BE DONE ABOUT IT. I BACKED UP MY ITUNES TO HD AND THERE WERE NO PROBLEMS SO OBVIOUSLY ITS AN ITUNES ISSUE.
NEEDLESS TO SAY, ITS A VERY ANNOYING PROBLEM TO PUT SO MUCH TIME AND EFFORT INTO GETTING NOWHERE.

Why do i still receive emails from apple support communities

i clicked on my profile wen into mail preferences and made all the options no and clicked save. and i still recieve email notifications from apple support communities.

The photo above shows what you have set for anything new you do.
You need to unset the options for items you are already subscribed to.
Go to Your Stuff > Modifications, tick everything then click Remove.
-> https://discussions.apple.com/people/Robertzamora19?view=approvals

Can anyone tell me if anyone from Apple reads these forums

*Can anyone tell me if anyone from Apple reads these forums and does anything about the issues experienced?* I still have a faulty proximity sensor, even after the latest download. I went to the Apple Store and they told me to stop using it with the leather pouch, but it doesn't make any difference. I even tested the test models in the store and they did the same thing.
*Has anyone been able to fix the proximity sensor fault on their phone so that it doesn't come on whilst your talking?*
Someone please help. I loved my iphone 3G, but the iphone 4 has caused me to become so disappointed with Apple. I'm even thinking of moving to the Samsung Galaxy, which has Google Android capability, moving background wallpapers, bluetooth capability, video capability that is compatible the a variety of media players (not just Quicktime), the ability to send business cards to non-apple phones and the ability to be used as a USB drive without needing wifi or itunes.

These Forums are mostly users talking with users, now and then you may see the grey Apple icon of an employee/genius posting and the purple Apple of a Forum host but they aren't here to pass on feedback.
The best way to make your point is to send feedback here:
http://www.apple.com/feedback/iphone.html

Does anyone from Apple support read the forum?

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