Does anyone from BT read these postings? Are there...

Reading all these posts regarding BT's latest inferior product, I've seen dozens of people leaving BT, or threatening to leave BT's broadband service. Does nobody at BT care about the number of customers they are losing, or risking losing, by the overselling and hype of a product that only works properly on their glossy TV adverts?
It's absolutely RUBBISH!!!
On Saturday I tuned in to watch the match of the season and, no disrespect to anyone from Norwich or the midlands, Norwich V Aston Villa exclusively live on BT is hardly a challenge to Sky Sports! Anyway, needless to say, it was hassle right from the start!! Click here, click there, watch this, choose this.....my mouse has never worked so hard!!
Eventually I saw an image which may even have been the image of a football match??
I still wasn't sure if it was indeed football at the point when I gave up watching! I couldn't see a thing (apart from error messages!). I wonder why, when you click on the 'help with player' message, there is such a long list of known errors??? Didn't BT want to sort out these issuse before they launched BT Sport? After all, the only people it is going to affect are BT customers!!! Why should they bother with us?
I'm pretty sure though that the people who pay extra to watch it via Sky aren't getting a single problem with it? Maybe it's just because they are paying extra???
Maybe it's my broadband that's at fault? Maybe I'm not getting the right speeds etc?? Who provides my broadband? Of course we all know the answer to this question!!!
BT, YOU NEED TO ANSWER YOUR CUSTOMER'S CONCERNS AND GIVE US WHAT YOU CLAIM TO PROVIDE AS A 'BONUS' TO YOUR CUSTOMERS!
I wonder will BT ever reply to any of these threads? Has anyone had a reply from BT? I'd love to hear.

nob2010 wrote:
Reading all these posts regarding BT's latest inferior product, I've seen dozens of people leaving BT, or threatening to leave BT's broadband service. Does nobody at BT care about the number of customers they are losing, or risking losing, by the overselling and hype of a product that only works properly on their glossy TV adverts?
Not true. It works fine for me and the great majority of customers.
It's a pity that some are having difficulties. A fair number of those have found solutions here, but usually when they've posted a rational account of their problem rather than an aimless rant.
You can click the white star next to this message if you think it was helpful.

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