Does anyone know how to make an appoitment on the net?  My iphone has died and I need to take it in tomorrow but don't know how to book in???

Does anyone know how to make an appointment with a genius on the net please?   Also is there a chat room that can be accessed on the net?   My iphone has died and I desperately need to take it in to get fixed/replaced.   I can't find anything..............help!!!

Apple Retail Store - Genius Bar
What kind of chat room?
Have you tried basics from the manual?  restart, reset, restore

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