Does anyone know how to resolve FTP connection issues?

I am receiving an FTP error in connecting to anything and I need help figuring out why? I used to be able to connect to godaddy and then all of a sudden it stopped connecting. I tried the proxy settings and turning of my virus protection, but nothing works. In the help area, I tried to connect to dreamweavers ftp example site, but that connection failed also. I am getting a connection timed out response after about 10 seconds and it says I can not make connection to host.
Does anyone have any other possible solutions? I am thinking of uninstalling the program and reinstalling it just to see if that works, but I would rather not do that. Thank you

Does this happen with all projects, specifically the sample projects? Click Open on the RoboHelp Starter page and then click Samples in the ribbon on the left.
If it does, then it might be quicker overall to just uninstall and reinstall.
Otherwise post back.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

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