Does anyone know how to solve: "Firmware update failure. Disk write error"?

Question

Hi all,
Here is the list of all what went wrong and where I am now:
1. My Ipod worked well
2. I wanted to update it, you know, the normal thing with Itunes
3. Every time I tried, my computer froze. I was unable to add only one song (both automatically and manually).
4. I took my external drive (where my music is) at work and tried again: same result.
5. I decided to run the Updater I have on the CD that came with the Ipod.(2005-02-07; I usually avoid the newer version, having had once a problem when putting a newer version of Updater).
6. The Updater was unable to operate any action on my Ipode (I don't remember the messages now).
7. Like I tried what I describe here above like a hundred time. I decided to format the Ipod with Windows (My Computer, right click on the Ipod, format).
8. It did and now I have only the famous folder with an exclamation mark on my Ipod.
9. Now when I am running the Updater, it says it cannot Restore the factory settings giving this message "Firmware update failure. Disk write error".
I would appreciate any help because, during the last 2 hours, I read and tried all I found on the Support Help here on the Apple web side without any result yet.
Thank a lot for your answer

Answer 1

Hi Cyrille,
Have you looked at Knowledge Base Document #301267 on "Disk cannot be read from or written to" when syncing iPod or "Firmware update failure" error when updating or restoring iPod?
Jon
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