Does anyone know what to do if there is a black bar at the bottom of your ipod touch screen? It is like the whole screen is shifted upwards and I cant access my top row apps.

For some reason, there is a 1 inch thick black bar that appeared at the bottom of my screen. It shifted my whole screen upwards and now I cant access my top row apps. The ipod still works fine, but I cant figure out how to get it back to normal. Any ideas?

Try the sstandard fixes:
- Reset. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to fctory defaults/new IPod.
If y still have the problem then an appointment at the Genius Bar of an Apple store is in order.

Similar Messages

HT1600 Does anyone know what to do when there is a white light flashing on Apple TV? It says to hook to music note. Help

Does anyone know what to do when there is a white flashing light on the Apple TV

It means the update failed and your AppleTV can't start.
You need to restore by connecting to a computer running current iTunes via a USB to micro USB cable.
See:
http://support.apple.com/kb/HT4367
Pay attention to differences in power connection depending on whether or not you have AppleTV2 or AppleTV 3.

There is a pad lock symbol in the upper right corner of my screen. does anyone know what this means? it has a circle around it...

There is a pad lock symbol in the upper right corner of my screen. does anyone know what this means? it has a circle around it...

abigailfromwaddell wrote:
There is a pad lock symbol in the upper right corner of my screen. does anyone know what this means? it has a circle around it...
You have activated rotation lock. Check the little switch near the volume control.
Stedman

HT201364 I keep getting the message "The product distribution file could not be verified. It may be damaged or was not signed." Does anyone know what I can do to correct this so I can download OSX?

I keep getting the message "The product distribution file could not be verified. It may be damaged or was not signed." Does anyone know what I can do to correct this so I can download OSX?
I have a MacBook Pro with all the necessary requirements.

Here are a few things to try:
Restart your Modem and Router.
Reset iTunes Store Cache (iTunes Preferences, Advanced tabl)
Delete the App Store plists (close App Store first):
~/Library/Preferences/com.apple.appstore.plist
~/Library/Preferences/com.apple.storeagent.plist
To get to these,iIf you still have your user Library hidden, hold down the Option key and select Library from the Go menu in Finder. Otherwise, just go into your home folder, then Library, and then Preferences.

TS3694 does anyone know what is "unknown error" (306) is?

does anyone know what "unknown error (306)" means?

Try unchecking "Use a proxy server for your LAN" in the Internet Explorer under Tools > Internet Options > Connections > LAN Settings.

My comp out of nowhere just said it was infected by a virus and it downloaded a scan app and told me i had to register it for it to work and there is a $20 registration charge. does anyone know whats going on?

my comp out of nowhere just said it was infected by a virus and it downloaded a scan app and told me i had to register it for it to work and there is a $20 registration charge. does anyone know whats going on?

Look over this link....
http://www.reedcorner.net/guides/macvirus/
It will catch you up to speed with what is going on and the solution.....DO NOT REGISTER.....

My apps say they are "waiting" and they have been for days updating. They must be stuck. Not all of them but about 10 that ia am waiting on. Does anyone know what do do about this?

My apps say they are "waiting" and they have been for days updating. They must be stuck. Not all of them but about 10 that ia am waiting on. Does anyone know what do do about this?

Just to add a couple of more things that you can try ... Along with what TMM suggested ....
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
You can also try updating from the app description page rather than the Updates Tab. Do a search for the apps that needs to be updated - when it appears in the search - tap on the app icon. Then tap on Update or Install - whatever happens to appear next to the app icon - in the description page that pops up.
You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.

HT203421 I have recently purchased some apps from the app store and after downloading them, the icon that appears in the dock changes to a different icon. It is now the same icon appearing on all newly downloaded apps. Does anyone know what is happening

I have recently purchased some apps from the app store and after downloading them, the icon that appears in the dock changes to a different icon. It is now the same icon appearing on all newly downloaded apps. Does anyone know what is happening here? Even updating an older game app resulted in the original game icon changing to the new identical icon that all new apps are appearing with. This new icon is like a page with a ruler, pencil and paintbrush. Any tips on how to stop this or how to revert to the icon as it appears on the app store would be appreciated.

https://discussions.apple.com/thread/6132949?tstart=0

For some reason the Apple ID window in iTunes and App Store now seems to have a character number constraint. As a result I am unable to enter the final few characters of my Apple ID which I have had for many years. Does anyone know what has caused this?

For some reason the Apple ID window in iTunes and App Store now seems to suddenly have a character number constraint which prevents me using my 29 character Apple ID. As a result I am unable to enter the final few characters of my Apple ID which I have had for many years. Does anyone know what has caused this?

You need to ask Apple for assistance with getting back into your old ID. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to resolve this issue through the Account Security team, fill out and submit this form.
(118441)

Hiya, I've got a weird problem with my iPhone4. On the 'home page' of my iPhone the mail symbol tells me there's a new mail waiting for me. However, there's no new mail to be found. Does anyone know what the problem is? Thanks

Hiya, I've got a weird problem with my iPhone4. On the 'home page' of my iPhone the mail symbol tells me there's a new mail waiting for me. However, there's no new mail to be found. Does anyone know what the problem is? Thanks

This response is a little late as I just read about your problem. I have a 2012 Dodge Charger and a 2012 Chrysler Town and Country and both worked flawlessly with the iPhone 5s my wife and I had. However, we just upgraded to the iPhone 6 and Uconnect will receive calls but you cannot answer them. You can callout successfully, however. the annoyance being the inability to answer incoming calls in the HandsFree mode.

HT2476 After updating to OS X Mountain Lion, there is a password locked pdf document in the Downloads Stack. Does anyone know what password is required to access this file?

After updating to OS X Mountain Lion, there is a password locked pdf document in the Downloads Stack. Does anyone know what password is required to access this file?

Hello, if your install disk is locked (I assume with FileVault) there is no way to change the password. If it weren't locked there were at least two solutions. As far as I know, the only solutions now are:
- contact your dad
- erase and reinstall the OS X clean
Let us know.

HT1222 Does anyone know what error 1013 is on an I Phone? is there a fix?

Does anyone know what error 1013 is on an I Phone? is there a fix?

Error 1004 and 1013: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to default on Windows. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.

HT3069 Does anyone know what the situation is for Israel? Does this mean that there is NO content whatsoever?

Does anyone know what the situation is for Israel? Does this mean that there is NO content whatsoever?

I googled
"Unable to find file floatui.htm in the Configuration/Floaters directory"
and posted the first Adobe forums link which popped up.
You can often find answers to obscure issues if you google a few keywords from an obscure error message.

HT204053 I have set up i cloud but my calendars wont sync between MacBook, Ipad and iPhone. Is there a refresh style option or does anyone know what to do to make sure the calendar on my MacBook is the one that the other devices reads. Thanks everyone.

I have set up i cloud but my calendars wont sync between MacBook, Ipad and iPhone. Is there a refresh style option or does anyone know what to do to make sure the calendar on my MacBook is the one that the other devices reads. Thanks everyone.

Don't spend a lot of time trying to change it. It's an iCloud problem that's happened before, and when it happened in August it went back to the correct colors in a few days. Just be careful when you add new items to the calendar to use the right calendar (even if the color is wrong), otherwise you'll have things out of synch when the correct colors come back.

TS4291 I can't send mail from my iPad apps, I just get the error message, 'The recipient- was rejected by the server because it does not allow relaying.' Does anyone know what this means and how to fix the problem.

I can't send mail from my iPad apps, I just get the error message, 'The recipient… was rejected by the server because it does not allow relaying.' Does anyone know what this means and how to fix the problem.

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/group-email!-mail-client-attachments/id380690305 ?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

Does anyone know what to do if there is a black bar at the bottom of your ipod touch screen? It is like the whole screen is shifted upwards and I cant access my top row apps.

Similar Messages

Maybe you are looking for