Does anyone know who and how i can talk to someone about my itunes billing?

im trying to find out why im getting billied for something i didnt purchase....

Welcome to Apple Support Communities
Contact with the iTunes Store support > http://www.apple.com/support/itunes/contact
Also, change your Apple ID password > http://appleid.apple.com Log in with your Apple ID, choose "Password and Security" and change your password. It's possible that your Apple ID was hacked

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Hi, I have purchased an audio book on iTunes from an iMac and it does not show up on the cloud so I can't download it on my iPhone. Does anyone know why and how I can proceed to transfer the audio book purchase?

Hi
I have purchased an audio book from iTunes with my iMac.
Now I wanted to listen to it on my iPhone so I proceeded to transfer the purchase and looked for the book in the purchased section of the store in the iTunes on my iPhone but it did not show up.
Does anyone know why and how I can transfer the audio book purchased on my iPhone so I can listen while away from the desk?
Thank you,
Sanya

Can you find the audio book by using the Search feature on the iPod?
Do you have the right boxes checked to sync the audio book to the iPod?
iTunes: Syncing media content to iOS devices and iPod
Note you have to check the boxes in Books pane for the iPod in iTunes to sync books in general and another box to sync Audio Books.

I don't see the AirPlay button on the bottom right of my iTunes (v 10.6.3) window. Does anyone know why and how I can set it up? Thanks!

I don't see the AirPlay button on the bottom right of my iTunes (v 10.6.3) window. Does anyone know why and how I can set it up? Thanks!

You do not have to have an Apple TV, but you should have an AirPlay capable speaker on your network.

Hi, i have a problem that my macBook pro keys suddenly stopped working. The power button,volume keys, brightness keys and shortcuts do not work. Does anyone know why or how i can fix this problem?

hi, i have a problem that my macBook pro keys suddenly stopped working. The power button,volume keys, brightness keys and shortcuts do not work. Does anyone know why or how i can fix this problem?

hi, i have a problem that my macBook pro keys suddenly stopped working. The power button,volume keys, brightness keys and shortcuts do not work. Does anyone know why or how i can fix this problem?

My macbook pro osx lion 10.7.1 only charges up to 95%. It just started doing this. Does anyone know why or how I can change it to charge fully?

My macbook pro osx lion 10.7.1 only charges up to 95%. It just started doing this. Does anyone know why or how I can change it to charge fully?

Apple Portables: Battery may not show a full charge in Mac OS X
Calibrating a portable computer battery
Whenever you purchase new batteries, calibrate them. Current Apple portable computer batteries are pre-calibrated and do not require the calibration procedure. These computers use batteries that should be replaced only by an Apple Authorized Service Provider.
MacBook Pro (13-inch, Mid 2010) and later
MacBook Pro (15-inch, Mid 2010) and later
MacBook Pro (17-inch, Early 2009) and later

On my iPad home screen, the mail app used to indicate the number of new emails I had with a number in a red circle. This has vanished since I upgraded. Does anyone know why, and how to restore this?

On my IPad 2 home screen, the mail app used to indicate the number of new messages with a number in a red circle, next to the app. This has vanished, I think about the same time as when I upgraded to the new OS. Does anyone know why and how to restore this feature?

Thanks. While you were replying to my question, I went into notifications and figured
it out. Appreciate the quick response!

Xylophone ringtone gone after downloading ios 8. Anyone know why and how I can get it back?

Xylophone ringtone gone after downloading ios 8. Anyone know why and how I can get it back?

If you go to Settings>Sounds>Ringtone>Classic you should be able to find it there.

Hi, my mac has stopped playing some avi files (that used to work). I can see the video. Does anyone know why and what i can do? My version of quicktime is 7.6.9.

Hi i have avi files saved in iphoto that i used to be able to play through quicktime. However in the last few weeks i cannot play many of these files. I can see the videos and click on them but nothing happens (i have version 7.6.9 of quicktime). Does anyone know why this has happened and what i can do about this?
Thanks.

What do you mean by what audio/video formats are involved? These are all files from several digital cameras.
As previously stated, AVI is a file container. It is somewhat old and its originator, Microsoft, dropped official support of it over a decade ago. However, it remains popular with PC users since almost any valid audio and/or video compression format can be stuffed to the file which synchronizes the content by interleaving the individual audio and video frames. The compression format is the specific manner in which the audio and video data are encoded as it is placed in the AVI container. You can find the compression format by inspecting the file in the Finder "Info" window, or in the "Inspector" window of the QT player (or other media player) if the file can be opened.
For instance, one popular compression combination would be to place DivX encoded video and MP3 audio in an AVI file container. However, neither DivX nor MP3 is natively supported by the QT player. (Although iTunes will natively support the MP3 audio.) Therefore, people who wish to play such files in the QT 7 Player would normally install either the DivX component or Perian but not both. Either installation will independently play such files in the QT Player, but if both are installed, the file will usually stop working since these two codecs can create a playback conflict.
However, the AVI container could just as easily contain DV along with DV audio. In this case, the file should play correctly in QT since this compression format is natively supported by the basic component configuration that comes in every current OS installation. Therefore, if such files suddenly stopped playing, this could be an indication that a component has been moved or deleted or that your system or QT embedded structure has become corrupted.

My iPad 3rd Generation significantly drains the wifi when in use for other members/devices using the same wifi in the house. Does anyone know why? How it can be resolved? Or is it even an iPad problem or a router problem.

Would be very helpful if anyone could help me out! Thanks fellow iPad users.

It it's only happening on one specific account, that means something about that account is causing the problem. Sounds obvious, right? But the implications and how to fix it aren't necessarily obvious.
It's not likely to be third-party kernel extensions causing the problem, since those will run for all user accounts. If it's a third-party software issue, it's going to be something that is running on just that account. First place to check is your login itmes (System Preferences -> Accounts). Remove items you don't need from that list, and if that doesn't help, remove ALL items from that list.
If that still doesn't help, there's one other thing to check. There are things called LaunchAgents that can be used to keep specific tasks running (possibly re-opening them if they crash or are made to quit by the user), run them at specific times, etc. In the Finder's Go menu, hold down the option key and choose Library. In that folder, find the LaunchAgents folder. What's in there? You can move all the items there temporarily to a folder on the desktop (or anywhere else), then log out and log back in. Does that fix the problem?
Of course, it sounds like the account you're using may be so badly messed up that you can't perform these checks. And the problem may not be third-party software anyway, it could be something that has gotten badly corrupted in your user account, and that can be difficult or impossible to pin down. If you have another admin account that you can use, it may be easiest to simply start using that account, and delete the one that's not working. For some help moving files from one account to the other, see:
Transferring files from one User Account to another
Also, regardless of what the problem is and how you solve it, since one possibility is some kind of corruption, it wouldn't be a bad idea at all to repair your hard drive with Disk Utility.

When i plug my iphone into my computer the only thing that happens is i get to add my pics to my computer. Usually itunes would come up and i could do everything from there ie: sync etc. Does anyone know why or how I can get it to work?

Can anyone tell me why my phone wont sync when i plug it into the computer?

In iTunes there is a setting to automatically launch iTunes when the phone is connected.
http://osxdaily.com/2010/05/06/stop-itunes-from-automatically-opening-when-iphon eipod-is-connected/
You could just make sure the option that they talk about in this article is checked.

When I try to back up my hard drive to an external hard drive if an alias is not correct or a file is not recognised it fails and I cannot tell the sytem to ignore the file. Anyone know why and how I can get around the problem?

Hi
I have a Mac PowerBook G4 running OSX and a Hitachi external HD. When I try to back up the data from my Mac to the HD it copies much of the data across but some files such as incorrect "alias' files and some other files do not copy. The messages I get indicate there are problems but when I click the OK button the backup stops. I then have to either delete these files or copy other files with correct alias details to overwrite the existing one. I then have to start the backup all over.
I have been carrying out a bfull backup so have been copyiing the hard drive of the Mac an pasting it into the external HD. Is this my problem? If so how do i carry out the backup function. I have been informed by Hitachi that I should be using the Mac's own "Time Machine" software but I don't seem to be able to locate this.
I have been told that there should be the option to either cancel the backup or skip the file but I don't get that.
Any ideas as I am running out of patience.
vic

If you are running Tiger, you don't have time machine.
You need to get something like SuperDuper! or Carbon Copy Cloner (sorry, I don't have a handy link for CCC but you can Google it to get their site) to make a clone of your drive on the external and then do incremental backups. The free versions do a lot and you can upgrade to the full-service versions for small change if you need more. The one time I used SuperDuper! for cloning a volume it worked just fine.
(My backup application is the last PPC capable version of Retrospect, which does a credible job, or has over the past ten-twelve years.)

I'm trying to create a file in imovies and it's capping it to ten minutes length. Does anyone know why and how to work around it?

I'm combining an image file with an mp3 and setting both to the same duration (19:33.1)

Best to post in the iMovie forum where those experts are.

My apple tv main menu no longer displays the "movies" section, just internet, computers, and settings. Does anyone know why or how to get it back up? Recently rented a movie directly through apple tv but can't see the movies section in main menu now.

My apple tv main menu no longer displays the "movies" section, just internet, computers, and settings. Does anyone know why or how to get it to show again? Recently rented a movie directly through apple tv but can't see the "movies" section in main menu now. WiFi and home sharing are working.

Welcome to the Apple Community.
Check the location setting for the iTunes Store is correct.
You might also try restarting the Apple TV by removing ALL the cables for 30 seconds.
Restart your router.
If you are still having problems try a restore.

I have accidentally deleted the trash bin in my mailbox and can no longer move any deleted mail into the trash. I thought I was removing all the emails from the trash but somehow managed to delete the bin instead. Does anyone know who to reinstate it?

I have accidentally deleted the trash bin in my mailbox and can no longer move any deleted mail into the trash. I thought I was removing all the emails from the trash bin but somehow managed to delete the bin instead. Does anyone know who to reinstate the bin?

You are running 10.6.8? If yes, I assume you have your install disks? As the trash bin is part of Mail app and that is an integral part of the OS, the only way I know to get it back is to reinstall the OS. You won't lose any files, just reinstall the OS over the top of the current system.

HT3819 how do I share movies/music between my computers. I have opened shared on both computers and both are on, but i am not able to drag anything from one to the other. Does anyone know where the settings button is on the bottom of the itunes screen?

how do I share movies/music between my computers. I have opened shared on both computers and both are on, but i am not able to drag anything from one to the other. Does anyone know where the settings button is on the bottom of the itunes screen?

Oops, I forgot a step between 7 and 8 ... before syncing the iPhone I need to explicitly send the document back to iTunes on the iPhone, or the changes won't come over at all ...
and then one more thing ... Numbers on iOS does NOT recognize a number of key features of the OSX app, such as conditional formatting ... so after editing my document on iOS and syncing it back to OSX on my Mac, all of those settings are lost (no more conditional formatting, have to do it all over again)
What am I doing wrong ?

Does anyone know who and how i can talk to someone about my itunes billing?

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