Does anyone know why I can't access the Apple store on my windows laptop?

Does any one know how to get around this problem?  I have un-installed and re-installed to no avail.  I have been in touch with Apple support and they suggested I take down my fire wall whilst I re-installed but nothing does any good.  I still can't access the store from my Windows lap top.
Any ideas?

Ok..  iTunes...
Try here > Can't connect to the iTunes Store
Try disabling your anti virus software and turn off the Firewall.
Disable antivirus software
Turn Windows Firewall on or off

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    Crystal, iPhone 3G running firmware version 2.2.1
    Serial Number: 869110N5Y7K
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