Does anyone understand this stuff?

Can someone help me with this. I have been telephoning, messaging and reporting faults for about a month now but I am still having major problems with my broadband speed. My husband have to take turns going on line as if I try to get my emails his vita drops out with a connection error.
Today the fault I logged last week was closed as 'resolved' but there are no comments as to what they done or anything - there is a minor change in the speed but its still too slow to do a speed test and I am just hoping someone here can tell me what I should do next.
The first list was taken before the repair, the second taken this evening - what is 'lose of framing'? also what would cause so many 'Loss of signal'?
i have read though many other posts and tried the suggestions - can not do the http://forumhelp.dyndns.info/speed/speedtester.html as I have no Java and I have also tried messaging the mods but I guess i have to post here 1st
ADSL line status
Connection information
Line state    Connected
Connection time    2 days, 8:25:05
Downstream    283 Kbps
Upstream    820 Kbps
ADSL settings
VPI/VCI    0/38
Type    PPPoA
Modulation    ITU-T G.992.3
Latency type    Interleaved
Noise margin (Down/Up)    6.6 dB / 6.0 dB
Line attenuation (Down/Up)    58.0 dB / 35.8 dB
Output power (Down/Up)    0.0 dBm / 12.9 dBm
Loss of Framing (Local)    11
Loss of Signal (Local)    10
Loss of Power (Local)    0
FEC Errors (Down/Up)    3761537 / 8
CRC Errors (Down/Up)    226 / N/A
HEC Errors (Down/Up)    N/A / 2
Error Seconds (Local)    213
Line state    Connected
Connection time    0 days, 22:38:19
Downstream    362 Kbps
Upstream    801 Kbps
ADSL settings
VPI/VCI    0/38
Type    PPPoA
Modulation    ITU-T G.992.3
Latency type    Interleaved
Noise margin (Down/Up)    11.3 dB / 6.3 dB
Line attenuation (Down/Up)    58.0 dB / 35.9 dB
Output power (Down/Up)    0.0 dBm / 12.9 dBm
Loss of Framing (Local)    22
Loss of Signal (Local)    18
Loss of Power (Local)    0
FEC Errors (Down/Up)    861331 / 4294967267
CRC Errors (Down/Up)    7 / N/A
HEC Errors (Down/Up)    N/A / 0
Error Seconds (Local)    673
Ps I have already had Openreach round to test the phone line and they have confirmed everything is ok with the line.

i knew you might say that the problem is although the engineer last week did fir me a new main socket that now has a test socket, it right down the end of the hall by the front door and the signal is so  weak that it doesn't reach the rest of the house so no point as won't as we won't be able to use it at all then, plus there is no power socket there for the hub so it means a trailing electricity cable down the hall.
can you get longer lead to the modem or is there a lead you can buy that will able me to connect it closer so I can get a signal.
if not, if I leave it there for a week and don't use it, can I move it back afterwards or will i loose the signal again?
Sorry for the questions but I really want to get a solution to the problem but I think im in catch 22. I also don't understand why this has sundenly gone wrong - was fine upto a  month ago before that started installing infinity in our area.

Similar Messages

  • Re: does anyone understand this stuff?

    I have a download speed is normaly 74 mbts donload and 20mbts upload
    My problem I can not make bt understand is that over the last 3 weeks the wierless speed has gone from 40 mbt anyware in the house to 0mbt most of the day even if I put my lap top under the router.
    Bt seem reluctant to say what they have done .
    They treet us like mushrooms.
    One of engineees ?? I spoke to said that BT can and do controll the wierless signal signal from the hub and he would loook into that problem ,needless to say I have not haerd back from him.
    john10a 

    Possibly wireless interference?
    There is some wireless help here. BT cannot control the wireless.
    Wireless connection problems
    There are some useful help pages here, for BT Broadband customers only, on my personal website.
    BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

  • Mirror server missing file.... does anyone check this stuff?

    I just came across a problem with a repo mirror....
    pacman -Syu
    :: Synchronizing package databases...
    core is up to date
    extra is up to date
    community is up to date
    :: Starting full system upgrade...
    resolving dependencies...
    error: cannot resolve "libjpeg>=7", a dependency of "ffmpegthumbnailer"
    error: failed to prepare transaction (could not satisfy dependencies)
    :: ffmpegthumbnailer: requires libjpeg>=7
    Seemed odd to me as libjpeg was updated to 7 several days ago.
    pacman -Q libjpeg
    libjpeg 6b-6
    ???? So extra is up to date but I still have an old libjpeg.
    I live in Thailand and decided to use the Australian mirrors. I checked on the first server in my mirrorlist,
    Server = ftp://mirror.aarnet.edu.au/pub/archlinux/$repo/os/i686, and saw that libjpeg is absent from Extra. Not even an old version, just totally missing!
    Ok, the solution is simple.... use another mirror.
    But clearly this is a pain is the a$$. How can one know which servers are reliable and up to date?
    Does anyone check this stuff? Perhaps a script could be run that checks the contents of the mirrors against the main server, and posts the results on the Arch website where users can check?
    Cheers, Renners

    jwwolf wrote:http://users.archlinux.de/~gerbra/mirrorcheck.html
    LoL, marvelous!

  • Does ANYONE understand this? I need an expert.

    Here is the scenario:
    1. I recorded 48 minutes of video on a Canon HDC-TM700 HD camera.
    2. I copied the video file (Clip #5.mov) to a Mac Book Pro. The original file size is 50.16GB
    3. Opened the file in Final Cut Pro and Exported the file to QuickTime using the default settings. (File name Dunlap_1.mov) The file size is 563.9MB
    I copied Dunlap_1.mov to a PC and tried to play the video. I get an error "The movie file Clip #5.mov cannot be found" Clip #5 is the original video. Why is it looking for Clip #5.mov?
    Is Dunlap_1.mov just a project file that points to the original video? 563.9MB seems too small to be a complete .mov file.
    4. I then used compressor to "compress" Dunlap1.mov. The compressed file name is Dunlap_2_final.mov. (File size 2.91 GB)
    I cloned the Youtube settings in compressor and reduced the "Geometry" setting to change the frame size from "Up to 1280x72" to "Up to 960x540"
    I didn't change any of the other settings.
    I moved Dunlap_2_final.mov to a separate PC and it ran fine.
    I've attached a screenshot of the "Info" panel for each of the three files. (see below)
    My Questions are:
    Is 2.9GB the smallest I can expect to get this 48 minute video clip? I'm satisfied with the size and quality
    Are there other settings I should change or is the YouTube clone with the smaller frame size a good selection for me
    It took 5 hours to compress this video. That seems like too long.
    All of the Final Cut lessons and tutorials that I have found tell you what to do, but none of them tell you WHY? What is the best way to learn the theory behind these video settings. Codecs, bit rates, color profiles, other audio and video settings.
    Thank you in advance for any advice you can provide.

    What application are you using?
    This is the Final Cut Pro X forum. It looks like you made a reference file from the scratch disk as in an older version of the application. Your question should be posted in the Final Cut Studio forum.

  • Does anyone understand "Friends and family mobile"...

    Does anyone understand the "Friends and family mobile" charge/option? Can't find anything on the web site/help that explains what it is or how it works.
    I queried the charge on my bill and was refunded - but the live chat operator didn't explain what it was or how I could tell if it had been applied to any calls. 
    Solved!
    Go to Solution.

     I don't know if this will help, taken from this forum.
    https://community.bt.com/t5/Bills-Packages/Does-quot-Friends-amp-Family-Mobile-quot-still-exist/m-p/...

  • ITunes 7.4.1 error -3256 with airtunes -- doesn't anyone test this stuff?

    I have problems with iTunes 7.4.1 and my Airport Express. Using iTunes to send Airtunes music runs for a bit, then hangs up. I also get error -3256 when trying to run both Airtunes and computer speaker. Isn't anyone testing this stuff before its shipped?

    This isn't too helpful, but I'm not having this problem, so one piece of the puzzle is that it's not a consistent problem.

  • Since updating to iOS 8.0.2 my hotspot is no longer available. Does anyone have this issue?

    Since updating to iOS 8.0.2 my personal hotspot is no longer available. Does anyone have this same issue?

    I had the same issue
    Go to Settings / Cellular / Cellular Data Network, scroll down and you will see PERSONAL HOTSPOT.
    For APN I used 'internet'.
    The password came in automatically
    All was restored then

  • I have a mac OS X and when I close it and reopen my screen opens and then shuts down for an instant and then reopens.  Does anyone have this occur??  I have shutdown and restarted often.

    I have a mac OS X and when I close it and reopen my screen opens and then shuts down for an instant and then reopens.  Does anyone have this occur??  I have shutdown and restarted often.

    A Safe Mode boot might help ..
    Startup your Mac in Safe Mode
    A Safe Mode boot takes much longer than a normal boot so be patient.
    Once you are in Safe Mode, click Restart from the Apple () menu.
    See if the problem persists.

  • I am having dark blurred light ghosting effect on my imac screen. Does anyone experience this?

    I am having dark blurred light ghosting effect on my imac screen. Does anyone experience this?

    When posting in Apple Communties/Forums/Message Boards.......It would help us to know which iMac model you have, which OS & version you're using, how much RAM, etc. You can have this info displayed on the bottom of every post by completing your system profile and filling in the information asked for.
    ***This will help in providing you with the proper and/or correct solutions.***
    Can you post a picture of your problem?  Sometimes, that helps.  You did not mention where this ghosting effect takes place?  Startup?  Finder?  Browser? 

  • My camera ***** after upgrating to ios 7.0.2. It turns black with the back camera.does anyone experienced this?

    My camera ***** after upgrating to ios 7.0.2. It turns black with the back camera.does anyone experienced this?

    Hi, chen zhuang. 
    Thank you for the question.  This article will help your troubleshoot the camera issue with your iPhone.  See the section labeled Camera is not functioning.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    If none of the solutions in the article resolve the issue, see the section labeled Issue not resolved.
    Cheers,
    Jason H

  • From the center of notifications missing information about the weather, does anyone notice this too?

    from the center of notifications missing information about the weather, does anyone notice this too?

    Also turn on today summary in notification center settings

  • S-Line Case for iPhone 4: Does anyone have this case?

    Does anyone have this case? Is it any good?
    http://www.ideal-case.com/s-line-series-silicone-case-iphone-4-black.html

    my friend is getting his but I don't think he has it yet.

  • On my iPhone 5 I am having a problem sending / receiving e-mails and am receiving the message: the user name or password for "imap.gmail" is incorrect. Despite many attempts I am getting nowhere. Does anyone recognise this problem?

    I am having a problem sending/receiving e mail messages on my iPhone 5 and cannot access my account. The message I am receiving is: The user name or password for "imap.gmail" is incorrect.
    I do not know what imap.gmail is. I have also lost data which was contained on my diary which I believe is linked to the problem. Does anyone recognise this problem?
    Cheers,
    Morred

    Morred wrote:
    I am having a problem sending/receiving e mail messages on my iPhone 5 and cannot access my account. The message I am receiving is: The user name or password for "imap.gmail" is incorrect.
    I do not know what imap.gmail is. I have also lost data which was contained on my diary which I believe is linked to the problem. Does anyone recognise this problem?
    Cheers,
    Morred
    imap.gmail is the Google mail server. It doesn't recognize the password that is stored in the iPhone. The problem is that the password or email address you have in Settings for the gmail account is wrong. If you changed the password somewhere else that is the reason. You need to go to Settings/Mail,Contacts,Calendar, tap on the gmail account and enter the correct password. You also need to change it for outgoing mail in Settings.

  • I just bought an ipod touch 4th generation recently,found that it is very difficult to plug and unplug the USB cable from my ipod.Does anyone have this problem?

    I just bought an ipod touch 4th generation recently, found that it is very difficult to plug and unplug the USB cable from my ipod. Does anyone have this problem?

    Some of the Dock connector cables have very small buttons on the rounded adge of the plug, which need to be pushed in to release the plug from the iPod. Look at the picture below, do you notice the "button" on the white connector edge? There's one on the other edge too and they both need to be pressed in to release the "evil looking spike" sticking out of the grey edge.
    The shorter plugs (that I've seen) do not have the release mechanism, the plug simply pulls out.

  • Does anyone like this program! Its crap! It wont let me change a simple PDF to an excel

    Does anyone like this ridiculous program! Im so angry! I cant get a pdf to an excel... Its supposed to be a trial... Meanwhile, all they want is money!!!

    You are describing the repeat setting, which by the sounds of it has been turned on.  You'll need to tap it until it turns white, signying that the setting has been turned off.  See your iPod's User Guide for more info.
    http://manuals.info.apple.com/en_US/iPod_nano_6thgen_User_Guide.pdf
    B-rock

Maybe you are looking for

  • Ipod not recognized by itunes...next step for nike+

    when i started to set up the nike+ i downloaded the new version of itunes then later downloaded the new software update for the ipod nano...now when i plug the ipod into the computer using the usb cord, i get a message that says this...The software r

  • How do I change the "Permissions" on an external drive to 'read & write'?

    I am experiencing a problem with an external Hard Drive that I'm now using with my iMac, that used to be connected to my old PC. I can't write anything to it. When I check its "Info", under the "Sharing and Permissions" tab, it says "You can only rea

  • At New statement problem

    Hello experts, I am currently having a problem with my At New statement. It is treating every field of the itab as a new record even though it is the same. For example,       on the first loop the field matnr has a value of mat-A then the at new will

  • How to  create multisite in atg

    Hi, I want create a multisite. How to proceed with it. If anybody could help with some documentation or links.

  • I cannot play games becuase real player is diabled and premier option

    Since I have installed Mozilla Firefox I cannot play my games. The real player & premier opinion are disabled. I have done everything that I can find to try and fix this problem. Can anyone help me please