Does anything worthwile come from this forum?

I am new to this. Is this worthwhile to express your concerns and does anybody from Best Buy read it, or is it merely an exercise in futility? Like I have a problem with a phone replacement and have been to the store 3 times and get nowhere. Is there a place on this website where you can actually send an email to someone at Best Buy?

If you post in the Customer Service section, your issue will be addressed by a Community Connector. Be aware that this is a forum, which by definition means it is not a means of instant communication, however the Community Connectors will work toward a resolution for you. If you need immediate support, it's much quicker to call 1-888-BESTBUY.
MFG Warranty & Protection Plans Forum:
http://forums.bestbuy.com/t5/Manufacturer-Warranties-and/bd-p/Warranties
Dan K. | Mobile Specialty Stores
Any opinions expressed in this post are those of
the author and do not represent Best Buy Co., Inc.

Similar Messages

Hi, I got an Error 23 when trying to restore my phone. Apple support centre says its a hardware issue without doing anything to come to this conclusion. They will not tell me how to escalate this case. Please let me know if there is a way to escalate.

One day when tried to restart my iphone 4, I got a screen asking me to connect to itunes. Itunes asked me to restore my phone. When I tried to restore, I got an Error 23 saying it cannot be restored. I tried the phone support. They asked to contact the service centre. I then tried the service centre guys. They clearly did not know what Error 23 was. They asked to contact the apple support again. After 2-3 guys tried to blow me off saying it is a hardware issue, I asked for a senior analyst. Apple support assigned a senior guy who said he will contact the engineering team. After 2 days, I was told that the engineering team has confirmed that this is a hardware issue.
What I am surprised about is that no one seems to have done any analysis or debugging to figure this out. How do they decide that this is a hardware issue?
The first time I tried it from my laptop and got this message. The support guy told me that my laptop may have an antivirus software which may be causing this issue. So I took it to the service centre. They tried the same restore from their machine and got the exact same error.
The senior analyst that was later assigned to my case, again asked me to restore from my machine. I got the same error.
Basically what they had verified in all these activities was that I was getting error 23. I dont know how they decided that this was due to hardware issues?
Online documentation on Error 23 is vague. It is bunched long with other error codes. There is no clear explanation of what Error 23 is.
But most importantly It says 'In rare cases, this may be a hardware issue'.
So if it is a hardware issue in rare case, how was my case deemed to be a 'rare case'?
When I asked them to escalate this, they said that there is no way to escalate.
I have had a horrible experience with Apple support. Till this point I used to think of Apple as a class apart. But now I am totally disillusioned.
My phone was about a year and a half old. I dont mind it if it actually turns out to be a hardware issue. I will take it as my bad luck.
But I dont see how the support guys decided that this is a hardware issue. I need to know.
And secondly I am shocked that Apple has no escalation path.
Can anyone please help?

Hi @imobl,
You sound like an Apple support guy who hasn't been able to answer my questions.
To respond to some of the points you made,
- I did not ignore Ocean20's suggestion. If you has read my post, you would have known that I took my phone to the apple service centre where they tried this restore on THEIR machines. I am assuming that Apple guys know how not to block iTunes. So I actually do not understand your point about me trying the hosts file changes on my machine. Do you not believe that apple tested this issue with the correct settings?
- you also give a flawed logic of why the issue is a hardware issue. You mentioned that If I thought that the issue was with the software, i should try a restore and getting it to work. The problem is that my error (23), and many others comes up when the restore fails. And you would be astonished to know that not all errors are hardware errors. Sometimes even software errors prevent restores. Funnily enough Apple itself mention that 'in rare cases, error 23 could be hardware related'.
- all Apple has done so far is replicate the issue. I don not know how anyone can conclude that the issue is a hardware issue.
And by the way, I am not certain that this is a software bug. Again if you read my Posts, you will notice I only want a confirmation,/proof that the issue is hardware related as they mention..
Please refrain do. Responding if there is nothing to add.

I have a new laptop and I am trying to download CS3. The site on adobe gives an error message and the one I tried from this forum downloaded CS3 extended, so my serial number does not work. Does anyone have any suggestions. Regards Vicki

Hi,
I have a new laptop and I am trying to download CS3. The site on adobe gives an error message and the one I tried from this forum downloaded CS3 extended, so my serial number does not work. Does anyone have any suggestions. Regards Vicki

The trial is always extended. The serial number you enter determines whether it runs as standard or extended.
I'm getting through fine with that link, so it must be a browser issue or some such thing. Try another browser.

HT5567 Using my ipad1 I opened a link sent by a friend wh/ took me to Fox News page. Then got email from him saying his google act was hacked & not to open link. What can I do to protect against anything malicious that might have come from this link

Using my ipad1 I opened a link sent by a friend wh/ took me to Fox News page. Then got email from him saying his google act was hacked & not to open link. What can I do to protect against anything malicious that might have come from this link

Well, if it was going to do anything to your iPad, its too late now, isn't it?
First off, it did not install anything on the iPad. Can't do that from a web site on an iOS device. The only thing you might consider is to clear your browser cache and data: Open Settings app > Safari:
Clear History
Clear Cookies and Data
And if you are really the paranoid type, Advanced > Website Data > Remove All Website Data.

Never got any response from this forum!!!!

Never got any response from this forum!!!!

PLEASE DO HELP ME, ELSE I WILL BE KICKED OUT FROM MY JOB!!!
          I have been encountering the same problem for two weeks, but I couldn't solve it yet since I am using WebLogic not Websphere, and I'm not using SAPJ2EE server.
          Running it under Windows, there is no problem. But in Linux, it does. I always encounter,
          java.lang.NoClassDefFoundError: com/sap/mw/jco/JCO; nested exception is: java.rmi.RemoteException: EJB Exception:
          The configurations are right on LD_LIBRARY_PATH. I mean, the file "librfccm.so" and "libsapjcorfc.so" are being refered. Also the sapjco.jar is set to CLASSPATH.
          I am using JCO in Linux and deploying it in WebLogic. I already put the
          APP_CLASSPATH=$APP_HOME/sapjco.jar. I guarantee you that the configurations on path and classpath are correct.
          Is there anything to do with "application.xml" of the j2ee? Do I need to add some tag there?
          I tried also putting the "sapjco.jar" in WEB-INF\lib but it doesn't wiork.
          The tag below obviously, wouldn't work for me.
          <reference reference-type="hard">
          <reference-target
          provider-name="engine.sap.com"
          target-type="library">com.sap.mw.jco
          </reference-target>
          </reference>
          PLEASE DO HELP SINCE MY DAYS ARE NUMBERED

Some messages are disappearing from this forum

Hello friends at www.oracle.com ,
some messages seems to disappear from this forum, I've just read 2 answers to a message I've posted these days and they disappeared when I answered. What's happening?
If I'm doing something wrong, I want to be advised of this. Even my personal e-mail can be used for explanations - but I need to know what's the problem.
Franklin Gongalves Jr.
[email protected]

Open Mail.
From the Mail menu, select Preferences. Select the Accounts icon and click on your email account under the Description heading. The Account Information appears.
Click on the Advanced tab.
Make sure that Remove copy from server after retrieving a message: is not checked. Click on the field below and select after one day, or after one week, etc.
Close the Accounts box to return to the email program.

Out from this forum

how to out from this forum?

If by "out from this forum", you mean post links to other sites, read
http://social.technet.microsoft.com/wiki/contents/articles/15960.how-to-verify-your-msdntechnet-forums-account-so-that-you-can-post-images-and-links.aspx .
If you mean something else, you'll need to clarify your question.

My newly bought i pad is not letting me doing anything. it is saying 'this ipad hasn't been backed up. backups happen when this ipad is plugged in, locked, and connected to wifi'. i have tried to powered off by pressing the top right hand button

my newly bought i pad 4(4gs), ratina display, is not letting me doing anything. it is saying 'this ipad hasn't been backed up. backups happen when this ipad is plugged in, locked, and connected to wifi'. i have tried to powered off by pressing the top right hand button till the red slide comes up. but it is not sliding to the right. could anyone help me out??

Locked, refers to the device being plugged in with "slide to unlock" being displayed on the screen. To recap - your device will automatically back up to icloud when it is connected to power, the screen is locked, and it is connected to a wifi network.
-Wifi is required to limit impact on your data plan.
-Power is to ensure the device has sufficient power to perform the backup.
-Screen lock - to make sure the device is not in use - which could slow or stop the backup.
The initial backup may take some time. Plug it in to the wall before bed, and make sure it is connected to your wifi network. The backup SHOULD be completed when you wake up in the morning.
Hope this helps.

Where does skype signal come from

Okay, I have skype finally. But after reading skype info I still didn't get an idea of how it works. Basically where does the signal come from. Is it like a cellphone or do you have to be near something. Oddly enough, there's no real explanation on these forums. Or at least the ones I've read. It seems that its VOIP, whatever that is. Does it need wireless, or cells... can I call to someone driving in my car or get a call from someone. What are the limitations? Confused.

Skype is a VoIP provider. VoIP providers use Internet access in order to make phone calls. If you are home you can use your phone's WiFi to obtain Internet access from your home's wireless router. If you are not you can use either your phone's 2G/3G/4G data plan or the Internet from any WI-Fi access point you have access to in the area.

Cannot stop getting email threads from this forum.

Had a problem with Safari crashing. Posted the problem and even though people tried to help the problem never got fixed.
Since then i get a notification copy of every email of every problem sent to the person I posted the question to.
Changed settings to no avail. I get 20-40 emails from this forum every day and cannot stop it!
What to do? Thanks.

Next time you see one of those emails, click vew full discussion. Once there sign in, then in the upper right hand conner click "stop email notification"

I have something called"starter helper extension 1.0". I had a toolbar that wasn't doing anything and I disabled this and it went away. What is it?

I have something called"starter helper extension 1.0". I had a toolbar that wasn't doing anything and I disabled this and it went away. What is it?
== This happened ==
Every time Firefox opened
== Yesterday on Firefox and IE

Possibly something you consented to install with some free program. Or a virus.
Google doesn't pick the name up, are you sure you didn't make a typo? If you're really interested, you could try to find the add-on's files in your profile (see [[Profiles]], then "extensions" folder, then the folder with install.rdf file inside containing the name you see in the add-ons window) and check its source or post it somewhere and try to get someone to look at it.

Where does the data come from which powers the ship date and delivery date

Hi All,
Please let me know, where does the data come from which powers the ship date and delivery date?.
Adi.

Hi,
DELIVERY DATE will be maintain in the SALES DOCUMENT TYPES in VOV8 in the tab REQUESTED DELIVERY DATE/PRICING DAE/PURCHASE ORDER DATE.
The field is PROPOSE DELIVERY DATE .
If you check the field then the document created date will be the Requested date and will be carried from ORDER TO DELIVERY.
If you want the delivery date other thann the CURRENT date then you have to maintain the LEAD TIME in days in the same tab.
SHIP DATE: is the date on which you do the PGI in the delivery .
Please check them and revert back if u need further details
thanks,
santosh

Ok so I am having issues with charging my iPad as well. So I took advice from this forum and yes, if you turn the brightness down my iPad charges. Thanks Apple I just went and spent money on a new charger I didn't need. Really you need to fix this issue.

Ok so I am having issues with charging my iPad as well. So I took advice from this forum and yes, if you turn the brightness down my iPad charges. Thanks Apple I just went and spent money on a new charger I didn't need. Really you need to fix this issue.

Wow. Okay...
I'll let the real veterans in this forum tackle your issues one after the other. But, I can tell you, all will be well.
My only comment would be re: your computer specs:
BJReis wrote:
. This may be due to somewhat older equipment:
GHz Intel Core Duo MacBook Pro with a 4GB memory computer with Ddr3 running OSX 10.8.4
To be completely honest, FCPX is a RAM hog. It just is. But, RAM is relatively cheap, and the pay-off is good.
4GB is right on the edge, IMHO. 16G is ideal.
I wish you luck, hang in there, and standby for more help.

Can I get some help with CF8 and Unix from this forum?

I did my dev in my local machine running windowsXP and CF8
In prod. environment, my CF8 runs in Unix and I'm not familiar with Unix at all.
My manager is out for awhile and I want to do this if I could without waiting for him because in windows it is very simple.
Here is what I did in windows and I think I should do the same in unix but unfortunately I don't know how:
In Windows environment I have done the following successfully and easy:
1. installed/moved a .exe file in 2 folders: 1. in cfx folder under Coldfusion8 folder and
2. and again in CFClasses folder under WEB-INF folder
2. Then in CF8 administrator I went to SERVER SETTINGS >> Java and JVM >> under ColdFusion Class Path, I put: c:\Coldfusion8\cfx\cfx_myexe.jar >> submit
3. Under CFX Tags >> clicked REGISTER Java CFX >> I put: cfx_myexe in Tag Name and the same in Class Name >>submit
Then when I go to my application, everything work as a charm!
How can I do these things in Unix?
When I logged into CF server in unix using my FTP FileZilla, I immediately see /space/users/www , so I'm in the root directory. I can't see anything above this directory
In windows, CFX is found under ColdFusion8 folder AND cfclasses is found under WEB-INF folder like this:
C:/ColdFusion8/www/WEB-INF/cfclasses
All my CF files for the application are on C:/Inetpub/www/myfolder/
So my questions are:
1. How can I access point 1 using my FTP to move my exe file to the right folders
2. Since I don't have CF administrator interface with Unix, how can I do point 2 and 3 above????
I have searched on this forum if someone had this problem in the past and also googled it but I got no result.

1) If the account you use to FTP to the site does not give you permissions to the ColdFusion instlation directories, you will need to ask permission from whomever in your organization provides those permissions.
2) You would run the same ColdFusion administrator tool. It is usually located at yourwebsite-domain/cfide/administrator/
If it is not located at this location, you need to ask whomever controls your ColdFusion server where it is located and how you should access it.
In otherwords, these are not general problems that we can help you with much. These are specific problems dealing with your organizaiton and how it has configured its systems and network.

Does the noise come from harddisk or fan?

Hi all,
My powerbook 17'' always has this noise come from left side of the powerbook. I am unable to determine the source of the noise coz I am not sure where is the exact location of the noise. (I read that the fan supposed to be in left side of keyboard and harddisk is in the left side of the palm rest; please correct me if I am wrong).
The noise is like something spinning all the time in a constant speed. Is the harddisk supposed to be spinning all the time when we turned the powerrbook on?
The noise starts after booting up and I always can hear it (even in idle) until I turn the powerbook to sleep.
I usually work at night with my powerbook, so my surrounding is really quite.
Does your powerbook have this noise too? Or is it really silent (and only has some clicking noise when accessing/writing to the harddisk). I just wanna know if my powerbook behaves normally.
Thanks

Is the harddisk supposed to spin all the time (even no read/write activity)?
There is what has been called a sizzling sound that constantly emanates from this computer, and, depending on the combination of your sensitivity to it and the presence of ambient noise, is clearly audible in a silent room, but this is easy to differentiate from the fan, which is quite a bit louder. If you haven't done any processor intensive tasks, then it's possible that you have never heard this fan, which doesn't go on, I believe, until the CPU has reached a temperature of about 145F. On the other hand, the 'sizzling' sound has been a frequent topic of discussion in this forum. Over the course of the first two revisions of the PB 17, one thread on the subject grew to around 300 posts in length.
If you are dubious about the state of your HD, run the Disk Repair tool in Disk Utility while you are booted from your installation DVD to check the drive's SMART status. If you want to investigate this further, boot into the installation DVD again holding down the Option key and run the extended Apple Hardware Test. Having eliminated any applications or startup items as the cause of the problem, your last troubleshooting step might be to reinstall your OS. Before you do that, see if you can find another 1.67GHz machine to listen to so you can compare the sounds you hear from both. It may be that there is really nothing to worry about....
Good luck.
Tuttle
BTW, What became of this issue?: http://discuss.info.apple.com/webx?13@@.68b7a64a

Does anything worthwile come from this forum?

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