Does Apple Canada offer price match?

Just wondering if apple Canada offers price match guarantees or anything like that? another retailer is offering $100 off the 21.5 inch 500 gig imac, but I hear the apple store offers on-site repairs in their stores!

No idea. We're all users here, not Apple employees.
Ask in the Apple Store!

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Does Apple Canada have the worst customer support ever?

Yes! Ask me why...
I'm posting here a) to warn other Mac users what to expect if you ever need customer support and b) because there's no where you can actually e-mail comments to Apple, and trying to contact customer support has been fruitless (see below).
Here's what happened to me...
I bought my iBook just under three years ago - a few weeks ago, the logic board went. Now, because I purchased the computer less than three years ago, that's covered under the extended warranty for iBook logic boards (see here: http://www.apple.com/support/ibook/faq/).
Simple, right? Well, I took my computer in to my local authorized service provider about three weeks ago. They confirmed the logic board was the problem... copied my receipt for the iBook to prove date of purchase... agreed that it was covered by the warranty.
However, when they sent all this to Apple, their reply was that it was NOT covered because it was manufactured more than three years ago (although Apple's own website says it's purchase date - not manufacture date - that's important).
I called Apple last Monday to find out what was going on. Spoke to a nice fellow named Kevin who said he'd look into it, and call me back the next day.
Next day passed... no call. I called Kevin back left a message, and indicated I'd like to know what was going on.
Wednesday passed... no call. By this point, I'm getting anxious - the service provider can't move ahead without authoriztion from Apple, Apple's not returning my calls (or the service provider's) to grant authorization.
I tried Kevin again on Thursday. Left another message. No reply.
Tried back on Friday morning. Left another message. Still no reply.
Called customer support again Friday night. Antoine puts me hold for a half hour. I call back, explain that I've been on hold for half an hour, ask how long the wait should be. Antoine says two or three minutes. He puts me on hold again.
For another ten minutes.
I call back. Antoine explains that the reason I'm on hold is probably because customer service is closed. So why was I on hold for nearly an hour listening to terrible music? That's one of the mysteries of Apple customer support...
So here I am, with a computer that's been in the shop nearly three weeks, that can't be repaired because Apple won't honour its warranty, and no way to even find out what's going on, because Apple's customer service is such an unnavigable maze.
The sad thing is, I usually like Apples. I was even going to buy a new one this summer.
Now - not a chance.
The moral of the story? If you own an Apple, pray nothing ever goes wrong with it. If you expect your computer to ever need repairs, I'd suggest getting rid of your Apple now.
If you're considering buying an Apple - consider again.
As for me - from now on, make mine Microsoft.
iBook G3 700 Mac OS X (10.4.6)

Does Apple Canada have the worst customer support ever?
I doubt it.
Seriously, would you like some help?
Call back, and don't mess around with Customer Service. Immediately ask for Customer Relations. These are the people whose job it is to make an unhappy customer happy again. They aim to please.
A polite, but seriously disappointed tone of voice is what you need, so take some deep breaths until you can achieve that.
There was an article in the February, 2005, issue of Reader's Digest called "How to Complain." Please read these tips. Then call and tell Customer Relations your sad experience with Customer Service.
How to Complain
You call customer service to complain about a product, and you hang up angrier than when you started. That’s customer rage, a feeling experienced by millions of people with a major complaint, says Scott Broetzmann, president of an American firm that tells companies how to offer the best customer service. His secrets to getting good service:
Have a goal
If you want your product repaired, say so. Want an apology? Speak up.
Keep it short
Focus on one problem, and be succinct.
Stick with it.
You have to invest the time it takes. Don’t get what you want? Ask for a supervisor.
Skip ultimatums
Don’t threaten not to do business with them again. Why should they help you if you won’t buy from them in the future?
Plead your case
Many companies have information such as how much money you’ve spent with them and how often you complain. If you’re a good customer, they may be more willing to help.
Be nice
You’re unlikely to get what you want if you’re rude.
Good luck!
(P.S. Microsoft doesn't make computers; just the crappy OS that goes on them.)

What type of adapter/ converter would I purchase from Apple if traveling to France? Does Apple even offer one?

What type of adapter/ converter would I purchase from Apple if traveling to France? Does Apple even offer one?

The power supplies used by Apple can be used with any line voltage between 100 and 240 volts so you done need any changes there.
What you will need is pin adapters because the European socket require different shaped pins. You can get the pins adapters at any hardware store quite inexpensively.
Read http://www.francetravelplanner.com/details/electric.html

How does the payment take place ? does apple withdraw the price of the apps automaticly from my card?

how does the payment take place ? does apple withdraw the price of the apps automaticly from my card?

Yes, that is correct.

Does Apple allow a price reduction for just one week?

Does Apple allow a price reduction for just one week?
I can't seem to get a definitive answer from their web site.
A one week Spring Sale for two books ~ it it OK with Apple?
Thanks
Bruce

Thanks very much vinnvg ~ I was just checking in case Apple had a policy about not allowing a temporary price cut.
Thanks for the reminder on how to do it.
Bruce

What does Apple TV offer?

What does Apple TV offer that I can´t get over satellite or cable?

http://www.apple.com/appletv/what-is/

Does Apple retailers offer service to upgrade processors for Macbook pro?

For instance, my macbook pro is running on an i5 processor and im looking to upgrade to i7. Does apple offer service to upgrade for you ? I'm just curious, I'm also wondering if people had even upgrade their processors themselves.

The processor in a MacBook Pro is soldered to the main board and is not replaceable.

Why does Apple not offer Logic Pro X as an extra when you buy a 13" MacBook Pro online? Is Logic not suited for the 13"?

Hi Guys,
Is there a reason that Apple does not offer Logic Pro X as an extra when buying the MacBook Pro 13" online?
I understand that the screen is probably a bit small, but I need the portability (recording in studio/gigs etc), and will be plugging it into a bigger monitor when I am working at home.
I cannot afford the 15", and an iMac is not an option, due to portability.
Also, for music production (audio tracks and midi, with plugins), would you guys recommend I upgrade to the 2.9Ghz i7 and 8bg RAM?
Thanks!

http://www.apple.com/logic-pro/ has a "Buy Now" in blue to add it to your store cart.
http://www.apple.com/logic-pro/specs/ explains the specs.

Does Apple store offer hard drive removal?

Hi
I have to lost some data on my MacBook Pro and need to send to a data recovery specialist but they are asking me to remove the drive to send to them.
I would rather not attempt removal myself ...
Can anyone tell me if the Apple store can/will do this in store?
Or if not, can anyone recommend a place in London that might offer the service?
Thanks in advance
K

Please look at this video that shows how to take out (and install) a HDD from your MBP. It is not that difficult.
You do need a #00 Phillips and #6 Torx drivers.
http://eshop.macsales.com/installvideos/macbookpro_15_unibody_mid12_hd/
Ciao.

Does Apple still offer a de-upgrade program for iOS 6.1.3 or 6.1.4 (i forgot which one is on my device right now)? or do i have to use something else?

just wondering
hopefully it will speed up my iPod touch 4th gen... maybe

I'm sorry, but Apple does not provide a downgrade path for iOS. Because downgrading is unsupported by Apple we cannot discuss it on these forums.
You may leave comments at Apple Feedback.

Price Match Contract Phones - Call Mobile Back Office

I went into my local Best Buy yesterday to purchase a new iPhone and asked to have it price matched with Walmart's $50 off deal. I was told that they do not price match contract phones. I told them that I had read on the Best Buy Forums that they do, but they refused to give me the price match. I went ahead and purchased the phone thinking I may be wrong.
After I left, I looked up the forums again and confirmed that others had asked and the moderators said they would price match. So, I called 1-800-BESTBUY. The first person I spoke with said the same thing - no price match. I told her about the forums and she put me on hold and confirmed with her manager that they will not price match contract phones. I then pointed out the forums and she pulled it up so we could look at them together. She went and spoke with her manager again and they finally agreed that they could price match. She then transferred me to mobile sales (45 minutes later). Mobile sales said they would not be able to help me and transferred me to Mobile Back Office.
At this point I had been on the phone for 1 hour and 13 minutes. Finally, Mobile Back Office confidently told me that they do offer price match on contract phones from local retailers; e.g. Walmart. I was so relieved...but then he said I would have to go back in the store to have the price match honored since that is where I purchased the phone. But he said the store associate could call 1-800-BESTBUY and ask for the Mobile Back Office to confirm the price match policy if they have questions. So, I guess I will be headed back in the store again tomorrow.
Moral of the story? If your local store tells you they won't do the price match on contract phones...save yourself an hour and 15 minutes and just have them call and speak to Mobile Back Office.

Greetings mcharman,
I hope you are enjoying your new iPhone! I’m sorry to hear you had such difficulties with price matching Wal-Mart. After receiving various answers, I can imagine you might be a bit confused on how to request a price match.
Generally speaking, we should price match contract phones that are sold at local retailers, although contract phones sold by online retailers would be excluded. You may review this via our Price Match Guarantee page on BestBuy.com.
That being said, while we do price match contract phones (as long as it's available at a local competitor) there are times where the competitor's sale may have terms and conditions that ultimately result in Best Buy not being able to match their advertised price. You may wish to consult a manager at your local store for further consideration on the price match.
Sincerely,
Tasha|Social Media Specialist | Best Buy® Corporate
Private Message

When i browse apple canada website i don't understand if they are selling products with american dollars or CANADIAN dollars because they only display $ dollar logo Instead of C$

which currency does apple canada website uses?

Apple Store sites use the currency of the country they are in.

Amazon Price Match

Hello,
I'm trying to match the following Samsung soundbar. I followed the phone rep's instructions in copying the BBY Item Specs>UPC and pasting it into Amazon's search bar, which produces {removed per forum guidelines} There's only one item, sold by and fulfilled by Amazon, but they won't show the price unless you add it to your cart.
Amazon states since they are selling at less than MSRP, they reserve the right to hide the price until added to cart (not a binding purchase), which obviously is a very common industry tactic. The BBY rep told me that she has no ability to add it to a cart and have an account to view the price, so am I basically being told BBY won't match a price because they're 1) Unable to make their own accounts to follow up a price check because of some ridiculous corporate firewall that prohibits all cookies and external site login abilities, or 2) Unwilling to make their own accounts to honor a price match?
This seems like a really straightforward case. BBY is selling for $179.99 . Amazon is selling for $157.14. That'd be pretty lousy/lazy customer service to tell me BBY isn't willing to take simple steps to truly wow their customer base and add an item to a cart and have an account to view a price.
I want to keep my money in the BBY family. Please advise.
Thanks.

Hello ciege77,
Welcome to the forum. I'm always on the lookout for a good deal, and if my favorite store offers price matching, then I will definitely take advantage of it when the item I want to purchase qualifies. We are always happy to offer our loyal customers like you our price match guarantee, and I'm very sorry if the agent you spoke to made ordering your Samsung soundbar a frustrating experience.
There are some conditions that must be met in order to qualify for a price match, and it sounds like the Samsung soundbar you are trying to order meets those conditions, but there are a few more details I would like to discuss with you; therefore, I will be sending you a private message. To view your private messages, please make sure you are logged into the forum, and click on the envelope in the top right hand corner.
Thank you again for joining the forum, and keep an eye out for that message coming your way!
Maria|Social Media Specialist | Best Buy® Corporate
Private Message

Apple UK price match

Does anyone know if apple stores in the UK have a price match policy, please..

Nothing has ever been said that I've seen or heard of to indicate that the Mac App Store has any sort of "price match" policy and nothing about price matching is listed in the Mac App Store Terms of Use. I believe that the price shown in the Store is the only price. So if you can find an app from a legitimate vendor elsewhere at a lower price than that shown in the Mac App Store, you probably should buy from that vendor. Beware, though, of sites or advertisements that appear to offer software at a significantly lower price than you find at other dealers; the offer is probably a scam.
Regards.

Does Apple offer RCA cables for their Universal dock?

Does Apple offer RCA cables for their Universal dock?

Illass,
Thanks for the helpful information. The price of the Belkin is right. Is there a docking station with RCA cables that can also charge my I-Pod while it plays through my stereo? Apple has an universal dock but it does not provide RCA cables.

Does Apple Canada offer price match?

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