Does Apple delete purchased items from our devices?

A song which I purchased last December has been removed from my MacBook Pro without my instigation or permission. When I tried to download it again I now must buy the entire album, which I don't want.  I suspect this deletion was done by Apple. I'm glad I still have the song on my iPhone, iPad and iPod, where it had been synched. What is Apple's policy about removing items which have been purchased from a user's library? I am very hesitant to make any future buys.
MacBook Pro always has the latest system (currently 10.9.4)
iPhone IOS 7.1.2
iPod IOS 1.1.3
iPad IOS 7.1.2
The song was purchased on 12/9/13.

Where are you looking ? My account's purchase history (Store > View Account menu option) shows all of my purchases. If you mean in the Purchased link for redownloading then have you changed countries since buying the items ?

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