Does Apple have a service to increase Flash storage?

I bought a Macbook Pro Retina 4 weeks ago. When I went to buy it, I intended to buy a macbook pro with 500GB, but I was sold macbook pro with only 128GB, without noticing. I didn't notice it was a 128GB macbook pro until it was too late. I have only used it twice since then and I have already missed the date for an exchange or full refund. I don't want to buy another macbook pro, which is more expensive. How do I increase the storage on the flash drive? Or how can I exchange my macbook pro for a new one with more flash storage? Does Apple provide a service that installs more flash drive storage on a macbook pro for a fee, or any similar service? I really need the extra space on the flash drive storage for work. I hope there is a simple solution to my problem.

Contact the store where you purchased the MBP and see what they can do for you. Currently there are no third party PCIe flash storage devices available, so Apple is your only hope.
Ciao.

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Does Apple have an alternative for adobe flash player I have websites that require it for viewing and they tell me Apple restricts Adobe.

Does Apple have an alternative for adobe flash player I have websites that require it for viewing and they tell me Apple restricts Adobe.

Hi Ron. Timely question! Try "Hype"
http://tumultco.com/hype/
Hype was just released and can be purchased at the Apple App store. I just got an iphone and resized all my websites will have to be revised. Read about it ...
http://mobile.informationweek.com/10996/show/4713846be58e278050d7a7921c8f68eb/
http://m.minyanville.com/?guid=3948&catid=5
Or go directly to http://tumultco.com/hype/ for tons of info.

What does Apple have that compares to Adobe flash player ?

What does Apple have that compares to Adobe Flash Player, I keep getting Blocked plugged message and it tells me to download Adobe Flash Player and when I do nothing happens. Also when I purchased my iMac it came with Leopard osx system, last year I installed the Snow Leopard 10.6.3 system and since then cannot read CD's or DVD's from PC or my husbands new iMac with Mountain Lion system.

There is no equivalent to Adobe's Flash Player. You either have it installed or not. For the reasons outlined below, Apple no longer sell Macs with Flash Player pre-installed, you have to obtain it from Adobe.
Flash - Apple's official position:
http://www.apple.com/hotnews/thoughts-on-flash/
Flash v. HTML5
http://www.streaminglearningcenter.com/articles/flash-player-cpu-hog-or-hot-tama le-it-depends-.html
Apple may have more reasons behind not installing Flash by default other than the stated reason of ensuring that users always have the most up-to-date version. Having Flash installed can cut battery runtime considerably—as much as 33 percent in our testing. With a handful of websites loaded in Safari, Flash-based ads kept the CPU running far more than seemed necessary, and the best time I recorded with Flash installed was just 4 hours. After deleting Flash, however, the MacBook Air ran for 6:02—with the exact same set of websites reloaded in Safari, and with static ads replacing the CPU-sucking Flash versions.
http://arstechnica.com/apple/reviews/2010/11/the-future-of-notebooks-ars-reviews -the-11-macbook-air.ars/3
And this:
http://www.usatoday.com/tech/columnist/kimkomando/2011-02-18-changes-web_N.htm
You can check here: http://www.adobe.com/products/flash/about/ to see which version you should install for your Mac and OS.
You should first uninstall any previous version of Flash Player, using the uninstaller from here (make sure you use the correct one!):
http://kb2.adobe.com/cps/909/cpsid_90906.html
and also that you follow the instructions closely, such as closing ALL applications first before installing. You must also carry out a permission repair after installing anything from Adobe.

Does Apple have any services that would fix a MB Pro?

Having just returned from the Genious Bar, they told me that the MB Pro I had accidentally damaged can be fixed (for $2000 -_-) and it would be more worth it to just purchase a new MB Pro entirely. Before I make any decisions, is there a service plan that would cover accidental damage to MB Pros? I'm 99% sure I know the answer, but I just want to make absolutely sure.
Thanks.

Mine are listed on my household contents Insurance policy for any loss or damage around the home, or while being used elsewhere or in transit. It only costs a few dollars a year and is worth more than AppleCare IMHO.

Will Mackeeper keep my computer running good or does apple have something better

Will Mackeeper keep my computer running good or does apple have something better

How to maintain a Mac
1. Make redundant backups, keeping at least one off site at all times. One backup is not enough. Don’t back up your backups; make them independent of each other. Don’t rely completely on any single backup method, such as Time Machine. If you get an indication that a backup has failed, don't ignore it.
2. Keep your software up to date. In the Software Update preference pane, you can configure automatic notifications of updates to OS X and other Mac App Store products. Some third-party applications from other sources have a similar feature, if you don’t mind letting them phone home. Otherwise you have to check yourself on a regular basis. This is especially important for complex software that modifies the operating system, such as device drivers. Before installing any Apple update, you must check that all such modifications that you use are compatible.
3. Don't install crapware, such as “themes,” "haxies," “add-ons,” “toolbars,” “enhancers," “optimizers,” “accelerators,” "boosters," “extenders,” “cleaners,” "doctors," "tune-ups," “defragmenters,” “firewalls,” "barriers," “guardians,” “defenders,” “protectors,” most “plugins,” commercial "virus scanners,” "disk tools," or "utilities." With very few exceptions, this stuff is useless, or worse than useless. Above all, avoid any software that purports to change the look and feel of the user interface.
The more actively promoted the product, the more likely it is to be garbage. The most extreme example is the “MacKeeper” scam.
As a rule, the only software you should install is that which directly enables you to do the things you use a computer for — such as creating, communicating, and playing — and does not modify the way other software works. Use your computer; don't fuss with it.
Safari extensions, and perhaps the equivalent for other web browsers, are a partial exception to the above rule. Most are safe, and they're easy to get rid of if they don't work. Some may cause the browser to crash or otherwise malfunction. Use with caution.
Never install any third-party software unless you know how to uninstall it. Otherwise you may create problems that are very hard to solve.
4. Beware of trojans. A trojan is malicious software (“malware”) that the user is duped into installing voluntarily. Such attacks were rare on the Mac platform until sometime in 2011, but are now increasingly common, and increasingly dangerous.
There is some built-in protection against downloading malware, but you can’t rely on it — the attackers are always at least one day ahead of the defense. You can’t rely on third-party protection either. What you can rely on is common-sense awareness — not paranoia, which only makes you more vulnerable.
Never install software from an untrustworthy or unknown source. If in doubt, do some research. Any website that prompts you to install a “codec” or “plugin” that comes from the same site, or an unknown site, is untrustworthy. Software with a corporate brand, such as Adobe Flash Player, must be acquired directly from the developer. No intermediary is acceptable, and don’t trust links unless you know how to parse them. Any file that is automatically downloaded from a web page without your having requested it should go straight into the Trash. A website that claims you have a “virus,” or that anything else is wrong with your computer, is rogue.
In OS X 10.7.5 or later, downloaded applications and Installer packages that have not been digitally signed by a developer registered with Apple are blocked from loading by default. The block can be overridden, but think carefully before you do so.
Because of recurring security issues in Java, it’s best to disable it in your web browsers, if it’s installed. Few websites have Java content nowadays, so you won’t be missing much. This action is mandatory if you’re running any version of OS X older than 10.6.8 with the latest Java update. Note: Java has nothing to do with JavaScript, despite the similar names. Don't install Java unless you're sure you need it. Most people don't.
5. Don't fill up your boot volume. A common mistake is adding more and more large files to your home folder until you start to get warnings that you're out of space, which may be followed in short order by a boot failure. This is more prone to happen on the newer Macs that come with an internal SSD instead of the traditional hard drive. The drive can be very nearly full before you become aware of the problem. While it's not true that you should or must keep any particular percentage of space free, you should monitor your storage consumption and make sure you're not in immediate danger of using it up. According to Apple documentation, you need at least 9 GB of free space on the startup volume for normal operation.
If storage space is running low, use a tool such as the free application OmniDiskSweeper to explore your volume and find out what's taking up the most space. Move rarely-used large files to secondary storage.
6. Relax, don’t do it. Besides the above, no routine maintenance is necessary or beneficial for the vast majority of users; specifically not “cleaning caches,” “zapping the PRAM,” "resetting the SMC," “rebuilding the directory,” "defragmenting the drive," “running periodic scripts,” “dumping logs,” "deleting temp files," “scanning for viruses,” "purging memory," "checking for bad blocks," "testing the hardware," or “repairing permissions.” Such measures are either completely pointless or are useful only for solving problems, not for prevention.
The very height of futility is running an expensive third-party application called “Disk Warrior” when nothing is wrong, or even when something is wrong and you have backups, which you must have. Disk Warrior is a data-salvage tool, not a maintenance tool, and you will never need it if your backups are adequate. Don’t waste money on it or anything like it.

Does apple have update to idvd so I can use Sony dcr-sx44 camcorder

Does apple have an update to idvd so I can use sony dcr-sx44 camcorder?

If you already have iDVD then run Software Update, if there are any updates available for iDVD they will be posted. While that doesn't answer your question directly it is your best option. Looking at the software specifications for the camera it doesn't look like it was ever intended to work with OS X. This is what I found on Sony's website:
Software
Supplied Software : PMB Ver.5.0 Supports Windows XP Service Pack3 (SP3)(32bit), Windows Vista Service Pack2 (SP2) (32bit), Windows 7, 64-bit editions and Starter (Edition) are not supported. Not supported by Mac OS.
Operating System Compatibility : "Windows XP SP3 * /Windows Vista SP2 ** /Windows7 * 64-bit editions and Starter (Edition) are not supported.The Windows Image Mastering API(IMAPI)Ver.2.0 or later is required to use the function for creating discs. ** Starter (Edition) are not supported. Standard installation is required. Operation is not assured if the above OS has been upgraded or in a multi-boot environment. "
I suspect a camera upgrade may be what you need to do.

Does Apple have an App that can tell you the name or company of the person calling you eventhough they are not in your contacts?

Does Apple have an app or service that will show you the name of a person or company calling you even though they are not listed in your contacts?

No.

My wife is very color deficient and has a hard time with the font colors in call log. Any way to change and does Apple have plans to correct?

My wife is color deficient and has a hard time with the font colors in the phone log and messaging. Is there any way to change color or background and does Apple have plans to correct this?

There are some minor settings in Accessibility that you can look at, however it really isn't much for color changing. As far as what Apple might have in mind, we are not Apple here, we are users like you. It is against the terms of service to speculate what Apple might have in mind. If you want to provide feedback to Apple, that is done here: www.apple.com/feedback and click on the appropriate link.

Read ADE DRMd Epub books on the iPad - Does Apple have an app for this?

I have some books in ADE DRMd Epub and I would like to read them on my iPAD. Does apple have an app to read these type of books?

Ask Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support visit online support site.
Ask at the school, as well. If there is a disability organization for the specific disability then make inquiry of that organization.

Does Apple have an inactive account manager data policy?

Does Apple have an inactive account policy? Like Google has for example wherebt you can choose what happens to your data after an x amount of time (which you choose). This would be good if you die or fall in a coma or whatever. You can choose someone else you nominate to be able to access your data or you can choose to have it deleted forever. Please advise if you know.

To the best of my knowledge, Apple does have a lemon policy, but I don't know that it is explicitly stated anywhere. I have heard of people being able to get their computer replaced after a series of major repairs.
Since you are a long ways from an Apple Store, it would probably be best to call Apple and ask to speak to Apple Customer Relations. They are a special tier at Apple whose mission is to solve problems that have not been solved at a lower level and to try to make Apple customers happy. They are also able to authorize a replacement machine.
Get together all of your repair records and case numbers if you have them and call and make your case. Be very polite and nice, but let them know how disappointed you are both with your machine and with the service you have received so far which has still not fixed everything. Do mention the many hours of your time that have been wasted in trying to get your Mac fixed satisfactorily.
In the future, it may be better to send your Mac off to an official Apple repair depot instead of trying to get it fixed at an Apple Store. My niece did that, and had very fast turnaround, sending hers off Tuesday at 6:00 PM and getting it back before noon on Thursday. To do that, you call Apple, and they will send you a special shipping box.
Good luck!

I just purchased an ipad, and now my husband is seriously thinking of purchasing one also. When we buy a book do we have to make 2 purchases of the same book for each ipad? Or does Apple have the same arrangement as the Amazon kindle.

I have just purchased an Ipad, and now my husband is seriously thinking of also acquiring one. When we purchase books must we buy 2 of each title, or does Apple have a similar arrangement as the Amazon kindle?

If you use the one iTunes account between the two of you then you can both download the ibook onto your iPads - I have some of my ibooks on both my iPad and iPhone. If you decide to have separate iTunes accounts then if you use the same computer's iTunes to sync to (with both accounts authorised on it) then you should be able to sync the book to iBooks on both devices.
If you have separate accounts and sync to separate computers then you can copy the ibooks between the computers via, for example, a flash-drive and add it to the second computer's iTunes (File > Add To Library). There is a risk that if you sign into the second iPad (or computer) with a different iTunes account and re-download one of its past purchases that the iPad (or comptuer) will become tied to that account for 90 days, so copying it over manually would be better than re-downloading : http://support.apple.com/kb/HT4627

Does Apple have anything like Microsoft's OneNote (where I don't have to use a cloud server)?

Does Apple have anything like Microsoft's OneNote (where I don't have to use a cloud server)?

Rob, others,
For CS6 (as for CS5 and CS5.5), registration with Adobe forms part of activation, so none of them can be run without Adobe having your registration number.
So they must have it, and you must be able to get it, through your Adobe ID, or if that has changed through some other information such as name, email address, or something.
You should be able to get help one of these places if needed,
Serial number and activation support (non-CC, chat open between 5AM and 7PM PST/PDT on workdays)
http://helpx.adobe.com/x-productkb/global/service1.html
Adobe ID and registration support (non-CC, chat open between 5AM and 7PM PST/PDT on workdays)
http://helpx.adobe.com/x-productkb/global/service-c1.html
Adobe Support (phone),
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html
or I can alert a forum staff friend that may alert the right someone to deal with it.

I uploaded that new IOS 8.0 and now I cannot open my mail, Safari, or the new "TIPS" app. Does Apple have some sort of help, other than going to a store that is over 40 miles away?

I uploaded that new IOS 8.0 and now I cannot open my mail, Safari, or the new "TIPS" app. Does Apple have some sort of help, other than going to a store that is over 40 miles away?

Purplehiddledog wrote:
I do backup with iCloud. I can't wait until the new iMac is available so that I can once again have my files in more than 1 location without needing to rely solely on the cloud.
I also rely on iTunes and my MacBook and Time Machine as well as backing up to iCloud. I know many users know have gone totally PC free, but I chose to use iCloud merely as my third backup.
I assume that the restore would result in my ability to open Pages and Numbers and fix the problem with deleting apps, but this would also mean that if my Numbers documents still exist solely within the app and are just not on iCloud for some reason that they would be gone forever. Is that right?
In a word, yes. In a little more detail.... When you restore from an iCloud backup, you must erase the device and start all over again. There is no other way to access the backup in iCloud without erasing the device. Consequently, you are starting all over again. Therefore, it would also be my assumption that Pages and Numbers will work again and that the deleting apps issues would be fixed as well.
If the documents are not in the backup, and you do not have a backup elsewhere, the documents could be gone forever.

Ipod nano 2nd gen, 5 years old, has short battery life. Can the battery be replaced? If not, does apple have a replacement program? how much?

Details:
5 year old 2nd Gen Ipod nano only works for an hour the most. Battery may be approaching end of life.
Can this still be replaced? if not, what are my options? Does apple have a replacement program?

Just would like to share with you, my experience with a friend's Nano with a smiliar problem
The battery level could be too low to boot up the OS of the iPod, which even may corrupted (if you see a folder icon).
The best way to fix it, is to connect it with different device other than your PC as it is likely not get charge at all, e.g.
1. car charger
2. ac charger
3. ipod speaker dock system
4. using firewire cable
5. with a Mac computer
The key is to charge the battery level up to the minimum for you to put your Nano into disk mode
http://docs.info.apple.com/article.html?artnum=93651
once you see the "tick" mark, connect it with a computer, and try to do a Restore for your iPod. In case you still do not manage to get your iPod to be recognized by a PC, I am afraid you have to connect it with a Mac, very likely it will allow you to do a Restore as I did last night

Does Apple have a web download of Snow-Leopard compatible QuickTIme 7?

I installed Snow LEopard onto my MacBook Pro 15" on Friday at work. I left the Snow Leopard install disc there, and now at home I realize I did not install QuickTime 7 and I need this to be able to work proficiently in FCP.
I keep reading that you can download QuickTime 7 at Apple bit every time I try and install after download it says that it is not compatible with this OS.
Does Apple have a Snow Leopard compatible version of QuickTime 7 available as a download? Or am I screwed and have to wait until Tuesday to get to wotk and install from the disc? Why does it have to be so difficult?
Dan

There's also an installer on the "Utilities" or "additional components" installer on the Snow Leopard disc.
Steve

Does Apple have a service to increase Flash storage?

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