Does Apple have an exchange program for broken I pod touch?

I've heard that Apple will accept a broken I pod and replace it for a charge, is that true?
If so, how do you do it?

If you destroy your iPod, nobody can be held responsible for that but you alone.

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Just recently purchased an ipad 3, obviously not knowing thy would announce ipad 4. anyone have suggestions on selling, returning or does apple have an exchange program? thx!

Just recently purchased an ipad 3, obviously not knowing thy would announce ipad 4. anyone have suggestions on selling, returning or does apple have an exchange program? thx!

This has been answered countless times within this forum, but here's the link to apple's return policy...
http://store.apple.com/us/help/returns_refund

Does apple have trade in program for older model ipods?

does apple have trade in program for older model ipods?

They will give you 10% off a new one as reward for recycling your old one, but no direct up-trade.

Ipod nano 2nd gen, 5 years old, has short battery life. Can the battery be replaced? If not, does apple have a replacement program? how much?

Details:
5 year old 2nd Gen Ipod nano only works for an hour the most. Battery may be approaching end of life.
Can this still be replaced? if not, what are my options? Does apple have a replacement program?

Just would like to share with you, my experience with a friend's Nano with a smiliar problem
The battery level could be too low to boot up the OS of the iPod, which even may corrupted (if you see a folder icon).
The best way to fix it, is to connect it with different device other than your PC as it is likely not get charge at all, e.g.
1. car charger
2. ac charger
3. ipod speaker dock system
4. using firewire cable
5. with a Mac computer
The key is to charge the battery level up to the minimum for you to put your Nano into disk mode
http://docs.info.apple.com/article.html?artnum=93651
once you see the "tick" mark, connect it with a computer, and try to do a Restore for your iPod. In case you still do not manage to get your iPod to be recognized by a PC, I am afraid you have to connect it with a Mac, very likely it will allow you to do a Restore as I did last night

Does Apple have a exchange policy?

As a matter of fact, on my 6 plus. I can't even restore it from my previous 16gb iphone 5s. Itunes says that there is not enough space left.
The fact is that the iphone6 plus system takes more capacity than a iphone 5s. I merely have 10 gb space to use on 6 plus.
Just a note for everyone is about to purchase the iphone 6 plus, I really do not recommend the 16gb version. 10 GB is nothing in today's terms of capacity. A few decent songs will take up quite a lot space. Photos can also reach 5mb now.
After all, there is so much frustration when I cant restore my backup. Another question is, I live in the UK, I am wondering if apple have a exchange policy? I really want to exchange for a 64 gb model.
Note. Iphone 6 plus 64GB is always out of stock, while 16GB has a huge stock left all across UK. (Supports my view of 16GB is pointless.)
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seventy one wrote:
If you are within the 14 day period after you purchased it, you can return your phone, no questions asked, for a full refund (In fact, in the UK I believe that is 28 days, by law).
Hi 70, my son just did the same thing, he called the store (Canary Wharf) who told him within 14 days rather than 28, and now he is waiting for the 64GB to arrive. Thankfully his 5s still does the job (but according to him it's just so old now that the 6 is out )

HT1665 does apple have a car charger for iphone 5?

does apple sell a car charger or car charger with mount for the Iphone 5?

Interesting, I have learned that many folks have never heard of a "Cigarette Lighter", it is something like a 12 Volt accessory port. In any case, I purchased a Belkin 2.1 amp single USB port charger and just tried it with my standard USB to Lightning IPhone 5 cable and it worked great.

Does apple have a payment plan for macbooks?

I was just wondering if apple has a payment plan for macbooks.

Have a look here > http://www.apple.com/financing/

Is Apple going to have an exchange program for ipods? (IE Getting credit for old ipod for new one?_

Apple exchange?

Another alternative is various retailers will give you store credit for older devices that work and you can use that credit towards your new device. Best Buy and Amazon (in the us anyway) give store credit and Radio SHack may also.
I'm sure there are various internet services of questionable honesty, but there are at least a couple very reputable companies. Best Buy gave me $70 for my like new condition iPod 4, so it was almost like getting 30% off the new one.
Something you can look into.
If it's a non-functional device, then Apple's program could be your best bet since these companies want working devices that they can resell.

HT201104 What apps support icloud drive? Also does apple have a preview application for iOS that is similar to what is found on the Mac?

I am having difficulties locating and viewing files that I download onto my macbook pro or iOS device and having that document be viewable across all my devices. Android has a seamless integration with google drive and google doc suite apps. I am looking for that same integration.

To the best of my knowledge, Apple does have a lemon policy, but I don't know that it is explicitly stated anywhere. I have heard of people being able to get their computer replaced after a series of major repairs.
Since you are a long ways from an Apple Store, it would probably be best to call Apple and ask to speak to Apple Customer Relations. They are a special tier at Apple whose mission is to solve problems that have not been solved at a lower level and to try to make Apple customers happy. They are also able to authorize a replacement machine.
Get together all of your repair records and case numbers if you have them and call and make your case. Be very polite and nice, but let them know how disappointed you are both with your machine and with the service you have received so far which has still not fixed everything. Do mention the many hours of your time that have been wasted in trying to get your Mac fixed satisfactorily.
In the future, it may be better to send your Mac off to an official Apple repair depot instead of trying to get it fixed at an Apple Store. My niece did that, and had very fast turnaround, sending hers off Tuesday at 6:00 PM and getting it back before noon on Thursday. To do that, you call Apple, and they will send you a special shipping box.
Good luck!

Does Apple have a complaint department for Resellers?

macbook pro Mac OS X (10.4.6)
Does anyone know if there is an email address or phone number to lodge complaints about Resellers? I have been all over the Apple Support site and I can't find one.
I bought a MacBook Pro on 5/14 (1.83GHZ) and on 5/16 they started offering the 2.0GHZ for the same price. I tried to return it to the reseller (Connecting Point Medford, Oregon) which posted a 7 day return policy and they refused to take the return saying Apple will not allow them to return computers unless they are defective because Apple will not take returns on registered products. BTW, as we all know you have to register you Mac when you first start it up - there is no option to skip registration when you start it up the first time.
Also, the Apple store has told me if I had purchased from them they would have accepted the return. Anyone have any ideas?

In addition to the advice from Rajesh have you contacted an Apple Store in the area? My original MBP was a 15" I purchased from CompUSA. But when I had an issue with it AppleCare made me an appointment with the local Apple Store in the area to speak with a genius. They acknowledged the problem and swapped it out for me in store even though I did not purchase it there. They also allowed me to pay the difference to upgrade to a 17". I was very pleased with that. They gave me a receipt for 17" purchase at full price with the 14 day return and all. Just like that I was an Apple Store customer instead of a CompUSA customer.
YMMV since your issue is not actually one of a failed unit, but you never know what they may be able to do for you until you ask.

Does Apple offer battery replacement programs for older generation ipods?

Hi, I was wondering if they offer the service for a 5.5g 80gb ipod. If they do, would they replace it with another 5.5g 80gb ipod? If they don't, I will hate the company since I got my ipod for less than 2 years and the battery is almost completely dead.

I was wondering if they offer the service for a 5.5g 80gb ipod.
Yes they do have the service but it's far cheaper to go somewhere else (ipodresq.com or ipodjuice.com) or do it yoursself.
If you really want Apple to do it (~$60 vs. ~$20 DIY), go here -> https://selfsolve.apple.com/GetWarranty.do
If they do, would they replace it with another 5.5g 80gb ipod?
No, they would replace your battery and send you the same iPod back.
If they don't, I will hate the company
What are you, 13?

Does apple have a "suggestion box" for iPhone?

or do they care?

They do:
http://www.apple.com/feedback/iphone.html
Keep in mind, though, that they are just suggestions. Requesting a feature enhancement does not necessarily mean that it will be added.
I mention this simply because certain features (MMS, Push Notifications, Copy/Paste) have been requested many times and have yet to be implemented.

Does apple have an email contact for podcast help?

anyone know an apple email contact for podcast help? cos there's not much help here lets face it, pretty much everything is unanswered

iTunes Support
For future reference this forum is for discussing Developer issues. If you have more problems with iTunes you should direct you questions to the forum for iTunes

HT1338 Does Apple have a virus scan for recent malware?

I am concerned that Adobe Updates are showing up on my dock bar at the bottom of my screen and I do not know how to ensure I am not being infected.

If they are coming from the dock, it is most likely that it is the
real Adobe updater. The malware only presents itself when
visiting a malicious website.
You can verify this by opening the Flash Player panel in
Preferences or checking the Adobe Updater which is usually found
in Applications->Utilities->Adobe Utilities.
Also, install the latest Java update for your computer which
now also contains a malware removal tool.

Does apple have program for kids and adults with learning disabilities

My daughter has learning disabilities and we were wondering if Apple has program that supports adults with disabilities. We thought that the gps function and Siri would be a wonder tool to help her if she gets lost. We want to teach her independence and so that means letting her do things on her own. We want to get her an Iphone but have to wait untill our contract comes due. Any suggestions on who to contact at Apple?

I don't believe that Apple makes any specific programs for "people with disabilities". That is term covers such a broad range of issues! People who are blind have different needs than people with autism or people with spinal cord damage. Apple does include various accessibility options as part of the iOS.
However, just because Apple doesn't create such apps doesn't mean they don't exist. I would start be looking around the App Store (which you can do by downloading iTunes to your computer). There will no doubt be general purpose apps that can be useful as well as apps designed for specific needs. Also, contact a support group for whatever specific disabilities your daughter has. They may have a forum or blog where useful apps are discussed. Do an Internet search for apps and her specific issues.
Best of luck.

Does Apple have an exchange program for broken I pod touch?

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