Does Apple have an inactive account manager data policy?

Does Apple have an inactive account policy? Like Google has for example wherebt you can choose what happens to your data after an x amount of time (which you choose). This would be good if you die or fall in a coma or whatever. You can choose someone else you nominate to be able to access your data or you can choose to have it deleted forever. Please advise if you know.

To the best of my knowledge, Apple does have a lemon policy, but I don't know that it is explicitly stated anywhere. I have heard of people being able to get their computer replaced after a series of major repairs.
Since you are a long ways from an Apple Store, it would probably be best to call Apple and ask to speak to Apple Customer Relations. They are a special tier at Apple whose mission is to solve problems that have not been solved at a lower level and to try to make Apple customers happy. They are also able to authorize a replacement machine.
Get together all of your repair records and case numbers if you have them and call and make your case. Be very polite and nice, but let them know how disappointed you are both with your machine and with the service you have received so far which has still not fixed everything. Do mention the many hours of your time that have been wasted in trying to get your Mac fixed satisfactorily.
In the future, it may be better to send your Mac off to an official Apple repair depot instead of trying to get it fixed at an Apple Store. My niece did that, and had very fast turnaround, sending hers off Tuesday at 6:00 PM and getting it back before noon on Thursday. To do that, you call Apple, and they will send you a special shipping box.
Good luck!

Similar Messages

Does Apple have a way to manage iTunes accounts on Corporate owned devices, meaning if someone leaves the company how does the company access the purchase apps as they are the owner of them.

Does Apple have a way to manage iTunes accounts on Corporate owned devices? So, if someone leaves the Corp. how would the company have access to all purchased apps for any device.

If the apps were purchased using a corporate iTunes account, someone at the company should have the password. If they were purchased under a user's iTunes account, even though the device was owned by the company, the apps are tied to the user's Apple ID and do not belong to the company.

Does Apple have any good way of managing iPhones for business?

I finally broke down and allowed iPhones into our company when Apple introduced the ability to provision phones like phones (e.g. don't have to teather them to a computer to set up). This and the "business" management tools opened the door, so we got about 30 of them.
WHAT A HUGE MISTAKE!!!!
Apple is now going backward. When a phone comes into our shop, we have to load up iTunes and get the phone to sync before we can do simple things like wipe the phone or troubleshoot "why did my bluetooth quit working". All of their "enterprise focus" seems to be around security and app control, with nothing I've seen for the day-to-day keeping things running. (Not saying app control and secuirty are unimportant, just not enough).
Does Apple have any good business management tools that I'm missing? I know about MDM, but too much setup for a relatively small number of phones. Besides, my understanding is the MDM only does app management / security policy. Right now we use Apple's stand-alone configurator. Fine for pushing policy and apps, but useless for troubleshooting and day-to-day management (like resetting a phone back to factory configs).
Also, is my carrior correct that Apple will not allow them to replace phones that have gone bad under warranty? They told me for the iPhones we have to physically take them to an Apple store for troubleshooting / replacement even after 100% identifying the issue! That is an hour (at least) wasted to send one of my folks to the store. I know we don't just have a bad carrior, becaue they happily send out replacement on other brands after troubleshooting over the phone.
I actually do like the overall look/feel of the iPhones. But unless Apple becomes much more corporate-friendly, I can only recommend that companies refuse to purchase any iDevice. BYOD, sure...but when you buy tens or hundreds of phones stick to Android, Blackberry, or even (sorry) Microsoft based devices.

Does not seem to work that way for us. We plug the phone in, and the first thing iTunes does is say the phone needs to be "authorized for this computer". It also states that the phone can only be authorized for x computers.
It then goes through it's jig while we wait, and finally comes up with the phone. Only then can we try to wipe / update the phone. We do stop the sync process, that automatically starts wanting to run. Maybe has to do with a version difference between what you use and what we use. I did notice that an older version of iTunes seemed a bit friendlier, but would not support our iPads.
However, when we were troubleshooting the bug where wireless / bluetooth quits working it was quite a bit more difficult than this for a phone a user handed us. Troubleshooting steps required that the phone be "restored" in iTunes. However, iTunes insisted on our providing a password that neither we nor the user knew. Maybe just learning curve, but it took about an hour before we were able to get that phone to a point where we could reset it.
Here is a sincere question for you, since you say you support a fleet of phones. Do you really NOT get annoyed when your tech has to take a iPhone to a computer with iTunes, plug it in, and work from there whenever there is a user issue that needs to have the phone wiped back to factory standard? This compared to being able to punch a few buttons on a different phone, right there in the users office, then hand it back to the user and say "your are fixed".
My only assumptions are that IT staff want to solve issues as quickly and efficiently as possible. Requireing a tech to deal with iTunes for simple procedures is not, IMHO, "as quick and efficient as possible".

How do i make an official complaint about an app? They have stopped access to my account and are trying to extort money via paypal (skirting Apple) to allow me access again!! Who might i contact regarding this behavior? Does Apple have a code of ethics!

Hello community!
How do i make an official complaint about an app? They have stopped access to my account and are trying to extort money via paypal (skirting Apple) to allow me access again!! Who might i contact regarding this behavior? Does Apple have a code of ethics required for apps?
Ive used this app for a couple years now, invested a significant amount of money developing my account over that time (close to a couple of grand id say). The Apps support wont discuss the situation, just demand the cash to reopen my account. There is no anual fee or anything.... Its extrordinary behavior to now be faced with this loss of investment.
I dont wish to go into more detail in the public domain but your help in directing me to the apropriate contact/department would be greatly apreciated. I'm located in Australia.
Best regards,
Mike

All I can suggest is to contact iTunes. You should not have been able to create a new account with the same email address
Apple - Support - iTunes - Contact Us

HT203167 What software does Apple have to manage Dvd to ipod conversion etc

what apple software supports Dvd to ipod/ipod to computer conversions etc

Bigdog30 wrote:
what software does apple have to replace DVD Studio Pro.
Afraid they don't have anything to replace DVD SP. Your alternatives are Adobe Encore (which is EOL) or Toast, or IDVD (which can still be found in boxed sets of iLife).
But getting back to DVD SP and your data transfer, what do you mean by that? What exactly did you do and what happened with the application? I'm running it on 10.7 and it works, but it's from the FCS3 suite; is yours FCS2?.
Russ

Reactivating users via pwpolicy gives error "User does not have a shadowhash account"

Hi All,
I've got a OS X (10.8) server running Open Directory and File Sharing. We deal with a lot of free lance people so accounts are often being deactivated and reactived.
A user is first created by submitting to an internal form that starts an applescript that creates the user account, password, and sets a hardExpireDateGMT that disables the account on the individual's out date. It also adds them to specific file sharing groups etc. This works perfectly for us.
Our problem stems from when we "re-hire" people. Again an internal form is used to start an applescript. This script searchs the OD for the user to make sure they actually have been in the system. If it finds the user it sets a new temp passoword, updates any contact info, and then uses "pwpolicy -enableuser" to reenable the user. Our error occurs at the last step during the "enableuser". We get the error "User <username> does not have a shadowhash account>"> However, we can manually enable the user through Workgroup Manager.
Is there a way to create the shadowhash account via the command line? Or is there a better way then pwpolicy to reenable the user?
Thanks!

Hi,
Here are a few Microsoft articles that provide the suggestions to troubleshoot this issue below:
Error: The security database on the server does not have a computer account for this workstation trust relationship
http://technet.microsoft.com/en-us/library/ee849847(WS.10).aspx
Domain Controller does not allow interactive logon, shows error “The security database on the server does not have a computer account for this
workstation trust relationship"
http://support.microsoft.com/kb/2015518
But if you cannot log onto the Windows Small Business Server with administrator permissions, it is hard for us to troubleshoot this issue. You may need
to restore the system from backup. For the detailed steps, you may refer to the following Microsoft TechNet article:
Recover the Operating System or the Full Server
http://technet.microsoft.com/en-us/library/cc794282(v=WS.10).aspx
Regards,
Arthur Li
TechNet Subscriber Support
in forum
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[email protected] .
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Ipod nano 2nd gen, 5 years old, has short battery life. Can the battery be replaced? If not, does apple have a replacement program? how much?

Details:
5 year old 2nd Gen Ipod nano only works for an hour the most. Battery may be approaching end of life.
Can this still be replaced? if not, what are my options? Does apple have a replacement program?

Just would like to share with you, my experience with a friend's Nano with a smiliar problem
The battery level could be too low to boot up the OS of the iPod, which even may corrupted (if you see a folder icon).
The best way to fix it, is to connect it with different device other than your PC as it is likely not get charge at all, e.g.
1. car charger
2. ac charger
3. ipod speaker dock system
4. using firewire cable
5. with a Mac computer
The key is to charge the battery level up to the minimum for you to put your Nano into disk mode
http://docs.info.apple.com/article.html?artnum=93651
once you see the "tick" mark, connect it with a computer, and try to do a Restore for your iPod. In case you still do not manage to get your iPod to be recognized by a PC, I am afraid you have to connect it with a Mac, very likely it will allow you to do a Restore as I did last night

What does Apple have that compares to Adobe flash player ?

What does Apple have that compares to Adobe Flash Player, I keep getting Blocked plugged message and it tells me to download Adobe Flash Player and when I do nothing happens. Also when I purchased my iMac it came with Leopard osx system, last year I installed the Snow Leopard 10.6.3 system and since then cannot read CD's or DVD's from PC or my husbands new iMac with Mountain Lion system.

There is no equivalent to Adobe's Flash Player. You either have it installed or not. For the reasons outlined below, Apple no longer sell Macs with Flash Player pre-installed, you have to obtain it from Adobe.
Flash - Apple's official position:
http://www.apple.com/hotnews/thoughts-on-flash/
Flash v. HTML5
http://www.streaminglearningcenter.com/articles/flash-player-cpu-hog-or-hot-tama le-it-depends-.html
Apple may have more reasons behind not installing Flash by default other than the stated reason of ensuring that users always have the most up-to-date version. Having Flash installed can cut battery runtime considerably—as much as 33 percent in our testing. With a handful of websites loaded in Safari, Flash-based ads kept the CPU running far more than seemed necessary, and the best time I recorded with Flash installed was just 4 hours. After deleting Flash, however, the MacBook Air ran for 6:02—with the exact same set of websites reloaded in Safari, and with static ads replacing the CPU-sucking Flash versions.
http://arstechnica.com/apple/reviews/2010/11/the-future-of-notebooks-ars-reviews -the-11-macbook-air.ars/3
And this:
http://www.usatoday.com/tech/columnist/kimkomando/2011-02-18-changes-web_N.htm
You can check here: http://www.adobe.com/products/flash/about/ to see which version you should install for your Mac and OS.
You should first uninstall any previous version of Flash Player, using the uninstaller from here (make sure you use the correct one!):
http://kb2.adobe.com/cps/909/cpsid_90906.html
and also that you follow the instructions closely, such as closing ALL applications first before installing. You must also carry out a permission repair after installing anything from Adobe.

Does apple have any explanations for why iCloud will not support iWeb & is there any viable solutions. iWeb is critical to my small business & we have all been trained via joint ventue on iWeb. Now it just goes away. Why?

Does apple have any explanations for why iCloud will not support iWeb & is there any viable solutions. iWeb is critical to my small business & we have all been trained via joint ventue on iWeb. Now it just goes away. Why?

turbodave2 wrote:
I appreciate your repsonse, but the irony is that Apple is still scheduling "One-to-One" & Joint Venture training on iWeb knowing that it all will end next June. ..
Just to add this : iWeb -- the app itself -- is still supported,updated only months ago and as part of the ilife '11 DVDs still widely spread even though it is not sold on the AppStore it is official part of iLife. It runs in Lion and there is zero issues with the app. So a training makes sense, doesn't it ?.
They would only to exclude the "publish to me.com" part to be up to date for courses and trainings :-≠

What software does apple have to replace DVD Studio Pro

what software does apple have to replace DVD Studio Pro. have a new imac 27" late 2012 and after data transfer DVD Studio Pro does not work. What can I do? Would it be advisable to go back on the OS to a older vision OS Where DVD Studio Pro was working? Help!!!

Bigdog30 wrote:
what software does apple have to replace DVD Studio Pro.
Afraid they don't have anything to replace DVD SP. Your alternatives are Adobe Encore (which is EOL) or Toast, or IDVD (which can still be found in boxed sets of iLife).
But getting back to DVD SP and your data transfer, what do you mean by that? What exactly did you do and what happened with the application? I'm running it on 10.7 and it works, but it's from the FCS3 suite; is yours FCS2?.
Russ

I downloaded some home movies onto my IMac but could not find a way to burn them to a DVD. Does Apple have software to do this or do I need to purchase one. If so, what is recommended.

I downloaded some home movies onto my IMac but could not find a way to burn them to a DVD. Does Apple have software to do this or do I need to purchase one. If so, what is recommended.

but could not find a way to burn them to a DVD.
Do you want to create a video DVD that will plan on a TV set via a DVD player or just burn the video files to a data DVD disk for storage?
If the former the read the following:
If iDVD was not preinstalled on your Mac you'll have to obtain it by purchasing a copy of the iLife 09 disk from a 3rd party retailier like Amazon.com: ilife 09: Softwareor eBay.com. Why, because iDVD (and iWeb) was discontinued by Apple over a year ago.
Why iLife 09 instead of 11?
If you have to purchase an iLife disc in order to obtain the iDVD application remember that the iLife 11 disc only provides themes from iDVD 5-7. The Software Update no longer installs the earlier themes when starting from the iLIfe 11 disk nor do any of the iDVD 7 updaters available from the Apple Downloads website contain them.
Currently the only sure fire way to get all themes is to start with the iLife 09 disc:
This shows the iDVD contents in the iLife 09 disc via Pacifist:
You then can upgrade from iDVD 7.0.3 to iDVD 7.1.2 via the updaters at the Apple Downloads webpage.
Export the slideshow out of iPhoto as a QT movie file via the Export button in the lower toolbar. Select Size = Medium or Large.
Open iDVD, select a theme and drag the exported QT movie file into the open iDVD window being careful to avoid any drop zones.
Follow this workflow to help assure the best qualty video DVD:
Once you have the project as you want it save it as a disk image via the File ➙ Save as Disk Image menu option. This will separate the encoding process from the burn process.
To check the encoding mount the disk image, launch DVD Player and play it. If it plays OK with DVD Player the encoding is good.
Then burn to disk with Disk Utility or Toast at the slowest speed available (2x-4x) to assure the best burn quality. Always use top quality media: Verbatim, Maxell or Taiyo Yuden DVD-R are the most recommended in these forums.
However, there are video DVD authoring apps that are available at the App Store that will create a video DVD disk. They won't be as extensive as iDVD but can create a simple video DVD.
iDVD 7.1.2 is compatible with iDVD but we don't if it will be with the next system generation.

My I pad 3 constantly loses my wi fi signal. Does apple have any plans to correct this or should I return it. This was not an issue at all with the original one.

My new iPad 3 constantly loses the wi fi signal. Does Apple have any plans to correct this issue or should I return it. I had no problem with my original I pad. Both are in the exact same location in my house. I'm finding this very annoying and disappointing and am being forced to us my 4 g data plan

You may already have tried this, but before you completely give up, I'd check your home router software and also reset the router. I haven't seen this particular issue arise on these forums with new iPad devices, so perhaps it has to do with outdated software or configuration on the router not playing well with the new device....

I just purchased an ipad, and now my husband is seriously thinking of purchasing one also. When we buy a book do we have to make 2 purchases of the same book for each ipad? Or does Apple have the same arrangement as the Amazon kindle.

I have just purchased an Ipad, and now my husband is seriously thinking of also acquiring one. When we purchase books must we buy 2 of each title, or does Apple have a similar arrangement as the Amazon kindle?

If you use the one iTunes account between the two of you then you can both download the ibook onto your iPads - I have some of my ibooks on both my iPad and iPhone. If you decide to have separate iTunes accounts then if you use the same computer's iTunes to sync to (with both accounts authorised on it) then you should be able to sync the book to iBooks on both devices.
If you have separate accounts and sync to separate computers then you can copy the ibooks between the computers via, for example, a flash-drive and add it to the second computer's iTunes (File > Add To Library). There is a risk that if you sign into the second iPad (or computer) with a different iTunes account and re-download one of its past purchases that the iPad (or comptuer) will become tied to that account for 90 days, so copying it over manually would be better than re-downloading : http://support.apple.com/kb/HT4627

Will Mackeeper keep my computer running good or does apple have something better

Will Mackeeper keep my computer running good or does apple have something better

How to maintain a Mac
1. Make redundant backups, keeping at least one off site at all times. One backup is not enough. Don’t back up your backups; make them independent of each other. Don’t rely completely on any single backup method, such as Time Machine. If you get an indication that a backup has failed, don't ignore it.
2. Keep your software up to date. In the Software Update preference pane, you can configure automatic notifications of updates to OS X and other Mac App Store products. Some third-party applications from other sources have a similar feature, if you don’t mind letting them phone home. Otherwise you have to check yourself on a regular basis. This is especially important for complex software that modifies the operating system, such as device drivers. Before installing any Apple update, you must check that all such modifications that you use are compatible.
3. Don't install crapware, such as “themes,” "haxies," “add-ons,” “toolbars,” “enhancers," “optimizers,” “accelerators,” "boosters," “extenders,” “cleaners,” "doctors," "tune-ups," “defragmenters,” “firewalls,” "barriers," “guardians,” “defenders,” “protectors,” most “plugins,” commercial "virus scanners,” "disk tools," or "utilities." With very few exceptions, this stuff is useless, or worse than useless. Above all, avoid any software that purports to change the look and feel of the user interface.
The more actively promoted the product, the more likely it is to be garbage. The most extreme example is the “MacKeeper” scam.
As a rule, the only software you should install is that which directly enables you to do the things you use a computer for — such as creating, communicating, and playing — and does not modify the way other software works. Use your computer; don't fuss with it.
Safari extensions, and perhaps the equivalent for other web browsers, are a partial exception to the above rule. Most are safe, and they're easy to get rid of if they don't work. Some may cause the browser to crash or otherwise malfunction. Use with caution.
Never install any third-party software unless you know how to uninstall it. Otherwise you may create problems that are very hard to solve.
4. Beware of trojans. A trojan is malicious software (“malware”) that the user is duped into installing voluntarily. Such attacks were rare on the Mac platform until sometime in 2011, but are now increasingly common, and increasingly dangerous.
There is some built-in protection against downloading malware, but you can’t rely on it — the attackers are always at least one day ahead of the defense. You can’t rely on third-party protection either. What you can rely on is common-sense awareness — not paranoia, which only makes you more vulnerable.
Never install software from an untrustworthy or unknown source. If in doubt, do some research. Any website that prompts you to install a “codec” or “plugin” that comes from the same site, or an unknown site, is untrustworthy. Software with a corporate brand, such as Adobe Flash Player, must be acquired directly from the developer. No intermediary is acceptable, and don’t trust links unless you know how to parse them. Any file that is automatically downloaded from a web page without your having requested it should go straight into the Trash. A website that claims you have a “virus,” or that anything else is wrong with your computer, is rogue.
In OS X 10.7.5 or later, downloaded applications and Installer packages that have not been digitally signed by a developer registered with Apple are blocked from loading by default. The block can be overridden, but think carefully before you do so.
Because of recurring security issues in Java, it’s best to disable it in your web browsers, if it’s installed. Few websites have Java content nowadays, so you won’t be missing much. This action is mandatory if you’re running any version of OS X older than 10.6.8 with the latest Java update. Note: Java has nothing to do with JavaScript, despite the similar names. Don't install Java unless you're sure you need it. Most people don't.
5. Don't fill up your boot volume. A common mistake is adding more and more large files to your home folder until you start to get warnings that you're out of space, which may be followed in short order by a boot failure. This is more prone to happen on the newer Macs that come with an internal SSD instead of the traditional hard drive. The drive can be very nearly full before you become aware of the problem. While it's not true that you should or must keep any particular percentage of space free, you should monitor your storage consumption and make sure you're not in immediate danger of using it up. According to Apple documentation, you need at least 9 GB of free space on the startup volume for normal operation.
If storage space is running low, use a tool such as the free application OmniDiskSweeper to explore your volume and find out what's taking up the most space. Move rarely-used large files to secondary storage.
6. Relax, don’t do it. Besides the above, no routine maintenance is necessary or beneficial for the vast majority of users; specifically not “cleaning caches,” “zapping the PRAM,” "resetting the SMC," “rebuilding the directory,” "defragmenting the drive," “running periodic scripts,” “dumping logs,” "deleting temp files," “scanning for viruses,” "purging memory," "checking for bad blocks," "testing the hardware," or “repairing permissions.” Such measures are either completely pointless or are useful only for solving problems, not for prevention.
The very height of futility is running an expensive third-party application called “Disk Warrior” when nothing is wrong, or even when something is wrong and you have backups, which you must have. Disk Warrior is a data-salvage tool, not a maintenance tool, and you will never need it if your backups are adequate. Don’t waste money on it or anything like it.

The security database on the server does not have a computer account for this workstation trust relationship

When I try to log on to my DC it says "The security database on the server does not have a computer account for this workstation trust relationship". It won't let me log on. I installed another server server 2012r2 (its virtual )
and I can get to ADSI edit.
I think what happened was I had a pc that could not connect without unplugging the network cable. So I found this fix
FIX: “The security database on the server does not have a computer account for this workstation trust relationship”2032011
I’ve seen a lot of solutions, or suggestions rather, with regard to the error in the title of this post. In my experience, the problem can almost always be resolved without extra domain add/removes and reboots, which is the most prevalent solution I have
seen around. Usually, this issue is due to a mismatch between attributes of the computer account in Active Directory and those values on the system itself. Here are the steps I take to fix this issue when it crops up:
Open up Active Directory Users & Computers pointed to the domain the computer account resides in
From the “View” pull-down menu, make sure that “Advanced Features” is checked
Navigate to the part of your organizational unit (OU) structure where the computer account for this server resides
Open the Properties for the computer object
Choose the “Attribute Editor” tab on the Properties dialog box
Check the Attributes dNSHostName & servicePrincipalName – anywhere that a fully qualified hostname is specified (e.g. myserver.mydomainname.com), make sure that the entry matches the hostname
you have configured when you go here on your server: Start -> Computer -> Right-Click, Properties -> Change Settings (under “Computer name, domain… settings”) -> Full Computer Name
As an example, for a fictitious W2K8 R2 server whose Full Computer Name is “srv1.mydomainname.com”, these attribute/value pairs should be in Active Directory:
dNSHostName:
srv1.mydomainname.com
servicePrincipalName:
HOST/SRV1
HOST/srv1.mydomainname.com
RestrictedKrbHost/SRV1
RestrictedKrbHost/srv1.mydomainname.com
TERMSRV/SRV1
TERMSRV/srv1.mydomainname.com"
Not reading it carefully I add a computer with the same name as the pc having the issue and followed the above. The problem is that I did not notice that the spn did not want the name of my server (serv1) but the name of the trouble
pc.
dcdiag output
PS C:\Users\administrator.TOM> dcdiag.exe
Directory Server Diagnosis
Performing initial setup:
Trying to find home server...
***Error: DC3 is not a Directory Server. Must specify /s:<Directory Server> or /n:<Naming Context> or nothing to
use the local machine.
ERROR: Could not find home server.
PS C:\Users\administrator.TOM> dcdiag.exe /s:DC2
Directory Server Diagnosis
Performing initial setup:
* Identified AD Forest.
Done gathering initial info.
Doing initial required tests
Testing server: Default-First-Site\DC2
Starting test: Connectivity
The host 9e0dca7a-d017-445a-b354-adee5ff53d48._msdcs.TOM could not be resolved to an IP address. Check the DN
server, DHCP, server name, etc.
Neither the the server name (DC2.TOM) nor the Guid DNS name (9e0dca7a-d017-445a-b354-adee5ff53d48._msdcs.TOM)
could be resolved by DNS. Check that the server is up and is registered correctly with the DNS server.
Got error while checking LDAP and RPC connectivity. Please check your firewall settings.
......................... DC2 failed test Connectivity
Doing primary tests
Testing server: Default-First-Site\DC2
Skipping all tests, because server DC2 is not responding to directory service requests.
Running partition tests on : ForestDnsZones
Starting test: CheckSDRefDom
......................... ForestDnsZones passed test CheckSDRefDom
Starting test: CrossRefValidation
......................... ForestDnsZones passed test CrossRefValidation
Running partition tests on : DomainDnsZones
Starting test: CheckSDRefDom
......................... DomainDnsZones passed test CheckSDRefDom
Starting test: CrossRefValidation
......................... DomainDnsZones passed test CrossRefValidation
Running partition tests on : Schema
Starting test: CheckSDRefDom
......................... Schema passed test CheckSDRefDom
Starting test: CrossRefValidation
......................... Schema passed test CrossRefValidation
Running partition tests on : Configuration
Starting test: CheckSDRefDom
......................... Configuration passed test CheckSDRefDom
Starting test: CrossRefValidation
......................... Configuration passed test CrossRefValidation
Running partition tests on : TOM
Starting test: CheckSDRefDom
......................... TOM passed test CheckSDRefDom
Starting test: CrossRefValidation
......................... TOM passed test CrossRefValidation
Running enterprise tests on : TOM
Starting test: LocatorCheck
......................... TOM passed test LocatorCheck
Starting test: Intersite
......................... TOM passed test Intersite
PS C:\Users\administrator.TOM> regsvr32 schmmgmt.dll
PS C:\Users\administrator.TOM> netdig /fix
netdig : The term 'netdig' is not recognized as the name of a cmdlet, function, script file, or operable program.
Check the spelling of the name, or if a path was included, verify that the path is correct and try again.
At line:1 char:1
+ netdig /fix
+ ~~~~~~
+ CategoryInfo : ObjectNotFound: (netdig:String) [], CommandNotFoundException
+ FullyQualifiedErrorId : CommandNotFoundException
PS C:\Users\administrator.TOM> Setup /PrepareSchema
Setup : The term 'Setup' is not recognized as the name of a cmdlet, function, script file, or operable program. Check
the spelling of the name, or if a path was included, verify that the path is correct and try again.
At line:1 char:1
+ Setup /PrepareSchema
+ ~~~~~
+ CategoryInfo : ObjectNotFound: (Setup:String) [], CommandNotFoundException
+ FullyQualifiedErrorId : CommandNotFoundException
PS C:\Users\administrator.TOM> netdiag /test
netdiag : The term 'netdiag' is not recognized as the name of a cmdlet, function, script file, or operable program.
Check the spelling of the name, or if a path was included, verify that the path is correct and try again.
At line:1 char:1
+ netdiag /test
+ ~~~~~~~
+ CategoryInfo : ObjectNotFound: (netdiag:String) [], CommandNotFoundException
+ FullyQualifiedErrorId : CommandNotFoundException
PS C:\Users\administrator.TOM> nslooup
nslooup : The term 'nslooup' is not recognized as the name of a cmdlet, function, script file, or operable program.
Check the spelling of the name, or if a path was included, verify that the path is correct and try again.
At line:1 char:1
+ nslooup
+ ~~~~~~~
+ CategoryInfo : ObjectNotFound: (nslooup:String) [], CommandNotFoundException
+ FullyQualifiedErrorId : CommandNotFoundException
PS C:\Users\administrator.TOM>

Ok fixed.
At a elevated cmd prompt run ;
C:\Users\administrator.TOM>setspn -x
As you can see the DC serv1 had duplicate SPNs.
Checking domain DC=TOM
Processing entry 1
HOST/serv1.TOM is registered on these accounts:
CN=SERV1,OU=Domain Controllers,DC=TOM
CN=C00049,CN=Computers,DC=TOM
{14E52635-0A95-4a5c-BDB1-E0D0C703B6C8}/TOWN-HBWJ29ZOQC is registered on these ac
counts:
CN=Administrator,CN=Users,DC=TOM
CN=TOWN-HBWJ29ZOQC,CN=Computers,DC=TOM
{14E52635-0A95-4a5c-BDB1-E0D0C703B6C8}/town-hbwj29zoqc.TOM is registered on thes
e accounts:
CN=Administrator,CN=Users,DC=TOM
CN=TOWN-HBWJ29ZOQC,CN=Computers,DC=TOM
RestrictedKrbHost/serv1 is registered on these accounts:
CN=C00049,CN=Computers,DC=TOM
CN=SERV1,OU=Domain Controllers,DC=TOM
RestrictedKrbHost/serv1.TOM is registered on these accounts:
CN=C00049,CN=Computers,DC=TOM
CN=SERV1,OU=Domain Controllers,DC=TOM
found 5 groups of duplicate SPNs.
Went to the computers OU and changed computer c00049 to the correct SPN. Now I have a new issues, I'll start a new thread.

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