Does Apple have one year

Do we have one year of warranty because I cracked my iPod 5 but I don't have one year with it yet

The standard Apple 1-year warranty does not covery accidental damage like a broken screen.
Apple will exchange your iPod for a refurbished one for US $$99 for 16 GB 5G iPod and $149 for the other 5Gs. They do not fix yours.
Apple - iPod Repair price                                    
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens         
Replace the screen yourself if you are up to it
  iPod Touch Repair – iFixit

Similar Messages

  • Does Apple's One-Year Warranty cover dents in the back?

    My friend has a huge dent in the back of his iPod and we're pretty sure it's causing it not to work, does Apple's one year warranty cover it?

    I don't think that would be covered cause it sounds like they dropped it on concrete. cause that is the only was the iPod will dent.
    Apple Mac Mini   Mac OS X (10.4.7)   Intel Core Solo , Wireless Broadband , iPod Shuffle,iPod Nano 4GB , Motorola Rokr

  • I downloaded some home movies onto my IMac but could not find a way to burn them to a DVD.  Does Apple have software to do this or do I need to purchase one.  If so, what is recommended.

    I downloaded some home movies onto my IMac but could not find a way to burn them to a DVD.  Does Apple have software to do this or do I need to purchase one.  If so, what is recommended.

    but could not find a way to burn them to a DVD.
    Do you want to create a video DVD that will plan on a TV set via a DVD player or just burn the video files to a data DVD disk for storage?
    If the former the read the following:
    If iDVD was not preinstalled on your Mac you'll have to obtain it by purchasing a copy of the iLife 09 disk from a 3rd party retailier like Amazon.com: ilife 09: Softwareor eBay.com.  Why, because iDVD (and iWeb) was discontinued by Apple over a year ago.
    Why iLife 09 instead of 11?
    If you have to purchase an iLife disc in order to obtain the iDVD application remember that the iLife 11 disc only provides  themes from iDVD 5-7.  The Software Update no longer installs the earlier themes when starting from the iLIfe 11 disk nor do any of the iDVD 7 updaters available from the Apple Downloads website contain them.
    Currently the only sure fire way to get all themes is to start with the iLife 09 disc:
    This shows the iDVD contents in the iLife 09 disc via Pacifist:
    You then can upgrade from iDVD 7.0.3 to iDVD 7.1.2 via the updaters at the Apple Downloads webpage.
    Export the slideshow out of iPhoto as a QT movie file via the Export button in the lower toolbar.  Select Size = Medium or Large.
    Open iDVD, select a theme and drag the exported QT movie file into the open iDVD window being careful to avoid any drop zones.
    Follow this workflow to help assure the best qualty video DVD:
    Once you have the project as you want it save it as a disk image via the File ➙ Save as Disk Image  menu option. This will separate the encoding process from the burn process.
    To check the encoding mount the disk image, launch DVD Player and play it.  If it plays OK with DVD Player the encoding is good.
    Then burn to disk with Disk Utility or Toast at the slowest speed available (2x-4x) to assure the best burn quality.  Always use top quality media:  Verbatim, Maxell or Taiyo Yuden DVD-R are the most recommended in these forums.
    However, there are video DVD authoring apps that are available at the App Store that will create a video DVD disk.  They won't be as extensive as iDVD but can create a simple video DVD.
    iDVD 7.1.2 is compatible with iDVD but we don't if it will be with the next system generation.

  • Ipod nano 2nd gen, 5 years old, has short battery life. Can the battery be replaced? If not, does apple have a replacement program? how much?

    Details:
    5 year old 2nd Gen Ipod nano only works for an hour the most. Battery may be approaching end of life.
    Can this still be replaced? if not, what are my options? Does apple have a replacement program?

    Just would like to share with you, my experience with a friend's Nano with a smiliar problem
    The battery level could be too low to boot up the OS of the iPod, which even may corrupted (if you see a folder icon).
    The best way to fix it, is to connect it with different device other than your PC as it is likely not get charge at all, e.g.
    1. car charger
    2. ac charger
    3. ipod speaker dock system
    4. using firewire cable
    5. with a Mac computer
    The key is to charge the battery level up to the minimum for you to put your Nano into disk mode
    http://docs.info.apple.com/article.html?artnum=93651
    once you see the "tick" mark, connect it with a computer, and try to do a Restore for your iPod. In case you still do not manage to get your iPod to be recognized by a PC, I am afraid you have to connect it with a Mac, very likely it will allow you to do a Restore as I did last night

  • I just purchased an ipad, and now my husband is seriously thinking of purchasing one also.  When we buy a book do we have to make 2 purchases of the same book for each ipad?  Or does Apple have the same arrangement as the Amazon kindle.

    I have just purchased an Ipad, and now my husband is seriously thinking of  also acquiring one.  When we purchase books must we buy 2 of each title, or does Apple have a similar arrangement as the Amazon kindle?

    If you use the one iTunes account between the two of you then you can both download the ibook onto your iPads - I have some of my ibooks on both my iPad and iPhone.  If you decide to have separate iTunes accounts then if you use the same computer's iTunes to sync to (with both accounts authorised on it) then you should be able to sync the book to iBooks on both devices.
    If you have separate accounts and sync to separate computers then you can copy the ibooks between the computers via, for example, a flash-drive and add it to the second computer's iTunes (File > Add To Library). There is a risk that if you sign into the second iPad (or computer) with a different iTunes account and re-download one of its past purchases that the iPad (or comptuer) will become tied to that account for 90 days, so copying it over manually would be better than re-downloading : http://support.apple.com/kb/HT4627

  • My I pad 3 constantly loses my wi fi signal. Does apple have any plans to correct this or should I return it. This was not an issue at all with the original one.

    My new iPad 3 constantly loses the wi fi signal.  Does Apple have any plans to correct this issue or should I return it. I had no problem with my original I pad.  Both are in the exact same location in my house. I'm finding this very annoying and disappointing and am being forced to us my 4 g data plan 

    You may already have tried this, but before you completely give up, I'd check your home router software and also reset the router.  I haven't seen this particular issue arise on these forums with new iPad devices, so perhaps it has to do with outdated software or configuration on the router not playing well with the new device....

  • What does Apple have that compares to Adobe flash player ?

    What does Apple have that compares to Adobe Flash Player, I keep getting Blocked plugged message and it tells me to download Adobe Flash Player and when I do nothing happens.  Also when I purchased my iMac it came with Leopard osx system, last year I installed the Snow Leopard 10.6.3 system and since then cannot read CD's or DVD's from PC or my husbands new iMac with Mountain Lion system.

    There is no equivalent to Adobe's Flash Player. You either have it installed or not. For the reasons outlined below, Apple no longer sell Macs with Flash Player pre-installed, you have to obtain it from Adobe.
    Flash - Apple's official position:
    http://www.apple.com/hotnews/thoughts-on-flash/
    Flash v. HTML5
    http://www.streaminglearningcenter.com/articles/flash-player-cpu-hog-or-hot-tama le-it-depends-.html
    Apple may have more reasons behind not installing Flash by default other than the stated reason of ensuring that users always have the most up-to-date version. Having Flash installed can cut battery runtime considerably—as much as 33 percent in our testing. With a handful of websites loaded in Safari, Flash-based ads kept the CPU running far more than seemed necessary, and the best time I recorded with Flash installed was just 4 hours. After deleting Flash, however, the MacBook Air ran for 6:02—with the exact same set of websites reloaded in Safari, and with static ads replacing the CPU-sucking Flash versions.
    http://arstechnica.com/apple/reviews/2010/11/the-future-of-notebooks-ars-reviews -the-11-macbook-air.ars/3
    And this:
    http://www.usatoday.com/tech/columnist/kimkomando/2011-02-18-changes-web_N.htm
    You can check here:  http://www.adobe.com/products/flash/about/  to see which version you should install for your Mac and OS.
    You should first uninstall any previous version of Flash Player, using the uninstaller from here (make sure you use the correct one!):
    http://kb2.adobe.com/cps/909/cpsid_90906.html
    and also that you follow the instructions closely, such as closing ALL applications first before installing. You must also carry out a permission repair after installing anything from Adobe.

  • How do i make an official complaint about an app? They have stopped access to my account and are trying to extort money via paypal (skirting Apple) to allow me access again!! Who might i contact regarding this behavior? Does Apple have a code of ethics!

    Hello community!
    How do i make an official complaint about an app? They have stopped access to my account and are trying to extort money via paypal (skirting Apple) to allow me access again!! Who might i contact regarding this behavior? Does Apple have a code of ethics required for apps?
    Ive used this app for a couple years now, invested a significant amount of money developing my account over that time (close to a couple of grand id say). The Apps support wont discuss the situation, just demand the cash to reopen my account. There is no anual fee or anything.... Its extrordinary behavior to now be faced with this loss of investment.
    I dont wish to go into more detail in the public domain but your help in directing me to the apropriate contact/department would be greatly apreciated. I'm located in Australia.
    Best regards,
    Mike

    All I can suggest is to contact iTunes. You should not have been able to create a new account with the same email address
    Apple - Support - iTunes - Contact Us

  • Does Apple have any future plans to add the 8x DL SuperDrive to the 15.4"?

    Just as the thread reads: Does Apple have any future plans to add the 8x SuperDrive (DVD+R DL/DVD±RW/CD-RW) to the 15.4" MacBook Pro? I'm very interested in this unit for college, but I need to have DL burning capabilities.
    Thanks!
    Randy
      Mac OS X (10.4.6)  

    Actually it's not a question of when Apple feel like it.
    The old Powerbook was 1.1 inches and had an 8x drive. The drive from the PB was too tall for the MBP. The 17 does not have the problem as it uses a "wider" drive, one too wide for the 15
    So until someone manufactures an 8 speed drive as thin as the 4x drive Apple can't offer it.
    I hope that helps somewhat - it may be an idea to look at what the major drive manufacturers are coming out with. Also the timings for Blue Ray and DVD HD may mean that Apple decide to skip going back to 8x drives anyway - of course that depends on the size of those drives and Apples MBP form factor staying the same.
    Totally agree with what Rachel said also.
    Best of luck.

  • Does apple have any explanations for why iCloud will not support iWeb & is there any viable solutions. iWeb is critical to my small business & we have all been trained via joint ventue on iWeb. Now it just goes away. Why?

    Does apple have any explanations for why iCloud will not support iWeb & is there any viable solutions. iWeb is critical to my small business & we have all been trained via joint ventue on iWeb. Now it just goes away. Why?

    turbodave2 wrote:
    I appreciate your repsonse, but the irony is that Apple is still scheduling "One-to-One" & Joint Venture training on iWeb knowing that it all will end next June. ..
    Just to add this : iWeb -- the app itself -- is still supported,updated only months ago and as part of the ilife '11 DVDs still widely spread even though it is not sold on the AppStore it is official part of iLife. It runs in Lion and there is zero issues with the app. So a training makes sense, doesn't it ?.
    They would only to exclude the "publish to me.com" part to be up to date for courses and trainings :-≠

  • I m staying at Mumbai and one of the very well known apple ipod's reseller is offering me ipod nano 7G without bill at little cheap rate. So I want to know that if I will make a purchase from there then am I eligible for APPLE'S one year limited warranty?

    I m staying at Mumbai and one of the very well known apple ipod's reseller is offering me ipod nano 7G without bill at little cheap rate. So I want to know that if I will make a purchase from there then am I eligible for APPLE'S one year limited warranty?

    The warranty for ipod nano in india is here:
    http://www.apple.com/legal/warranty/products/nios-ipod-english-uk.html
    Im not really sure but some resellers have their own warranty.
    If the iPod is brand new, it should have the apple one year limited warranty
    hope it helps

  • Does the limited one year warranty cover stolen products

    does the limited one year warranty cover stolen products

    These links may be helpful.
    How to Track and Report Stolen iPad
    http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
    Reporting a lost or stolen Apple product
    http://support.apple.com/kb/ht2526
    Report Stolen iPad Tips and iPad Theft Prevention
    http://www.stolen-property.com/report-stolen-ipad.php
    How to recover a lost or stolen iPad
    http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/
    How to Find a Stolen iPad
    http://www.ehow.com/how_7586429_stolen-ipad.html
    Apple Product Lost or Stolen
    http://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-st olen
    Oops! iForgot My New iPad On the Plane; Now What?
    http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
    If you don't know your lost/stolen iPad's serial number, use the instructions below. The S/N is also on the iPad's box.
    How to Find Your iPad Serial Number
    http://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-number
     Cheers, Tom

  • Does apple have trade in program for older model ipods?

    does apple have trade in program for older model ipods?

    They will give you 10% off a new one as reward for recycling your old one, but no direct up-trade.

  • Does Apple have plan about Thai Language support on "iPod" device? (especially iPod Classic)

    Hello Guys,
    My name is Dithapong from Thailand, and I'm one of the big fans of Apple products.
    I love music, so the "iPod Classic" is the latest device I've bought. The sound is great, more than other iDevice
    Only one problem for me, the iPod classic does not support Thai language,
    so it's hard for me to play or search Thai song (it show 'blank' in iPod) which is my native language ><
    So, I wanna know that, does Apple have plan to release new firmware which have Thai Language support on iPod device?
    I and many iPod lovers in Thailand will be very much happy you (Apple) do.
    Could you please give my an answer? whether it is Yes or No (with the reason)
    Thank you very much
    Dithapong

    Nobody in these forums can tell you anything about Apple's plans, but you can ask them for the feature you want via
    http://www.apple.com/feedback

  • Does Apple have any good way of managing iPhones for business?

    I finally broke down and allowed iPhones into our company when Apple introduced the ability to provision phones like phones (e.g. don't have to teather them to a computer to set up).  This and the "business" management tools opened the door, so we got about 30 of them.
    WHAT A HUGE MISTAKE!!!!
    Apple is now going backward.  When a phone comes into our shop, we have to load up iTunes and get the phone to sync before we can do simple things like wipe the phone or troubleshoot "why did my bluetooth quit working".  All of their "enterprise focus" seems to be around security and app control, with nothing I've seen for the day-to-day keeping things running.  (Not saying app control and secuirty are unimportant, just not enough).
    Does Apple have any good business management tools that I'm missing?  I know about MDM, but too much setup for a relatively small number of phones.  Besides, my understanding is the MDM only does app management / security policy.  Right now we use Apple's stand-alone configurator.  Fine for pushing policy and apps, but useless for troubleshooting and day-to-day management (like resetting a phone back to factory configs).
    Also, is my carrior correct that Apple will not allow them to replace phones that have gone bad under warranty?  They told me for the iPhones we have to physically take them to an Apple store for troubleshooting / replacement even after 100% identifying the issue!  That is an hour (at least) wasted to send one of my folks to the store.  I know we don't just have a bad carrior, becaue they happily send out replacement on other brands after troubleshooting over the phone.
    I actually do like the overall look/feel of the iPhones.  But unless Apple becomes much more corporate-friendly, I can only recommend that companies refuse to purchase any iDevice.  BYOD, sure...but when you buy tens or hundreds of phones stick to Android, Blackberry, or even (sorry) Microsoft based devices.

    Does not seem to work that way for us.  We plug the phone in, and the first thing iTunes does is say the phone needs to be "authorized for this computer".  It also states that the phone can only be authorized for x computers.
    It then goes through it's jig while we wait, and finally comes up with the phone.  Only then can we try to wipe / update the phone.  We do stop the sync process, that automatically starts wanting to run.  Maybe has to do with a version difference between what you use and what we use.  I did notice that an older version of iTunes seemed a bit friendlier, but would not support our iPads.
    However, when we were troubleshooting the bug where wireless / bluetooth quits working it was quite a bit more difficult than this for a phone a user handed us.  Troubleshooting steps required that the phone be "restored" in iTunes.  However, iTunes insisted on our providing a password that neither we nor the user knew.  Maybe just learning curve, but it took about an hour before we were able to get that phone to a point where we could reset it.
    Here is a sincere question for you, since you say you support a fleet of phones.  Do you really NOT get annoyed when your tech has to take a iPhone to a computer with iTunes, plug it in, and work from there whenever there is a user issue that needs to have the phone wiped back to factory standard?  This compared to being able to punch a few buttons on a different phone, right there in the users office, then hand it back to the user and say "your are fixed".
    My only assumptions are that IT staff want to solve issues as quickly and efficiently as possible.  Requireing a tech to deal with iTunes for simple procedures is not, IMHO, "as quick and efficient as possible".

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