Does apple have to replace magsafe

hi i recived a fake charger with my macbook pro which was bought off ebay the charger sometimes works and some times doesnt

You will have to go to an Apple store or the Apple on-line store and buy an Apple charger that is correct for your MacBook Pro. Apple will not replace a fake charger you received when you bought something from an eBay seller.

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Ipod nano 2nd gen, 5 years old, has short battery life. Can the battery be replaced? If not, does apple have a replacement program? how much?

Details:
5 year old 2nd Gen Ipod nano only works for an hour the most. Battery may be approaching end of life.
Can this still be replaced? if not, what are my options? Does apple have a replacement program?

Just would like to share with you, my experience with a friend's Nano with a smiliar problem
The battery level could be too low to boot up the OS of the iPod, which even may corrupted (if you see a folder icon).
The best way to fix it, is to connect it with different device other than your PC as it is likely not get charge at all, e.g.
1. car charger
2. ac charger
3. ipod speaker dock system
4. using firewire cable
5. with a Mac computer
The key is to charge the battery level up to the minimum for you to put your Nano into disk mode
http://docs.info.apple.com/article.html?artnum=93651
once you see the "tick" mark, connect it with a computer, and try to do a Restore for your iPod. In case you still do not manage to get your iPod to be recognized by a PC, I am afraid you have to connect it with a Mac, very likely it will allow you to do a Restore as I did last night

What software does apple have to replace DVD Studio Pro

what software does apple have to replace DVD Studio Pro. have a new imac 27" late 2012 and after data transfer DVD Studio Pro does not work. What can I do? Would it be advisable to go back on the OS to a older vision OS Where DVD Studio Pro was working? Help!!!

Bigdog30 wrote:
what software does apple have to replace DVD Studio Pro.
Afraid they don't have anything to replace DVD SP. Your alternatives are Adobe Encore (which is EOL) or Toast, or IDVD (which can still be found in boxed sets of iLife).
But getting back to DVD SP and your data transfer, what do you mean by that? What exactly did you do and what happened with the application? I'm running it on 10.7 and it works, but it's from the FCS3 suite; is yours FCS2?.
Russ

HT203167 What software does Apple have to manage Dvd to ipod conversion etc

what apple software supports Dvd to ipod/ipod to computer conversions etc

Bigdog30 wrote:
what software does apple have to replace DVD Studio Pro.
Afraid they don't have anything to replace DVD SP. Your alternatives are Adobe Encore (which is EOL) or Toast, or IDVD (which can still be found in boxed sets of iLife).
But getting back to DVD SP and your data transfer, what do you mean by that? What exactly did you do and what happened with the application? I'm running it on 10.7 and it works, but it's from the FCS3 suite; is yours FCS2?.
Russ

What does Apple charge for replacement batteries?

I just upgraded my 2 year old iphone 4s to a 5s
but when I had the iphone 4s, I started to notice once it got to the 2 year mark,
it wasn't holding a charge as long as it used to. I mean the battery still worked,
but if I hadn't have upgraded to the 5s, I would have had a dead battery within
a couple months..
I didn't notice that myself until after I got this one. So far its held a charge for an
entire day and my 4s wasn't even coming close to holding a charge for an entire day,
but at the time I just thought it had something to do with IOS 7 on the 4s.
So this leads me to my question.
If you purchase an iphone, and something happens to the battery,
or doesn't hold a charge as long er something like that,
how much does Apple charge to replace it?
The 4s I got from the apple store online, but because I did a trade up this time,
I ended up getting it from Best Buy because most of the other stores were out
of the 16 gig model.
I know best buy does 'em too but how much do they charge for battery replacements normally?
I imagine its not the full price of the phone is it?

oh ok well thats not too bad. Good to know

What does Apple have that compares to Adobe flash player ?

What does Apple have that compares to Adobe Flash Player, I keep getting Blocked plugged message and it tells me to download Adobe Flash Player and when I do nothing happens. Also when I purchased my iMac it came with Leopard osx system, last year I installed the Snow Leopard 10.6.3 system and since then cannot read CD's or DVD's from PC or my husbands new iMac with Mountain Lion system.

There is no equivalent to Adobe's Flash Player. You either have it installed or not. For the reasons outlined below, Apple no longer sell Macs with Flash Player pre-installed, you have to obtain it from Adobe.
Flash - Apple's official position:
http://www.apple.com/hotnews/thoughts-on-flash/
Flash v. HTML5
http://www.streaminglearningcenter.com/articles/flash-player-cpu-hog-or-hot-tama le-it-depends-.html
Apple may have more reasons behind not installing Flash by default other than the stated reason of ensuring that users always have the most up-to-date version. Having Flash installed can cut battery runtime considerably—as much as 33 percent in our testing. With a handful of websites loaded in Safari, Flash-based ads kept the CPU running far more than seemed necessary, and the best time I recorded with Flash installed was just 4 hours. After deleting Flash, however, the MacBook Air ran for 6:02—with the exact same set of websites reloaded in Safari, and with static ads replacing the CPU-sucking Flash versions.
http://arstechnica.com/apple/reviews/2010/11/the-future-of-notebooks-ars-reviews -the-11-macbook-air.ars/3
And this:
http://www.usatoday.com/tech/columnist/kimkomando/2011-02-18-changes-web_N.htm
You can check here: http://www.adobe.com/products/flash/about/ to see which version you should install for your Mac and OS.
You should first uninstall any previous version of Flash Player, using the uninstaller from here (make sure you use the correct one!):
http://kb2.adobe.com/cps/909/cpsid_90906.html
and also that you follow the instructions closely, such as closing ALL applications first before installing. You must also carry out a permission repair after installing anything from Adobe.

How long does apple warranty their replacement batteries?

How long does apple warranty their replacement battery in a MacBook Pro?
The replacement battery lasted 10 months. I don't have any paperwork.

Genius reservation http://www.apple.com/retail/geniusbar/
on-line https://getsupport.apple.com/GetproductgroupList.action
check warranty https://selfsolve.apple.com/agreementWarrantyDynamic.do

How much does apple charge to replace logicboards?

I have a late 2011 macbook pro but the speaker connector broke off and i had it looked at and I was told I'd need a new logicboard to have sound cause the connector spot is messed up now , so I'll get to the point now that all that information is out there. How much does Apple charge to replace a late 2011 macbook pro logicboard .

So they didn't give you an Estimate for the replacement when you had it checked out? If not take it back and get an Estimate on the cost of the replacement. That is what it will cost.

Does apple still sell replacement A1342 batteries for the white unibody macbook

Does Apple still sell replacment replacment batteries for the white unibody macbook?

The model 6,1 Late 2009 and the model 7,1 Mid 2010 with the A1342 case use an A1331 battery. You can replace it yourself or have Apple do it for you for $129. If you need it quickly make sure you order it from a U. S. seller. Orders from China can take two or three weeks.
http://www.ebay.com/sch/i.html?_nkw=macbook++battery+a1331&_sacat=0&_odkw=macboo k++battery+a1342&_sop=12&_osacat=0
Here's installation instructions. You'll need a Tri Wing Y1 screwdriver in addition to the usual #00 Phillips screwdriver.
http://www.ifixit.com/Guide/Installing-MacBook-Unibody-Model-A1342-Battery/1667/ 1

Does Apple charge to replace the back of a iPhone that is cracked or damaged

Does Apple charge to replace the back of a iPhone that is cracked or damaged

Screen repair on the iPhone 6 and 5 are the only repairs where just parts are being replaced.
All other damages will be seen as "Out-Of-Warranty-Service" and you'll have to pay the service fee for getting the whole unit replaced, unless your device is still covered by AppleCare+
Screen repair service pricing
Repair and replacement costs depend on your iPhone model and your AppleCare product coverage. Apple will run a diagnostic test to determine whether your iPhone has experienced additional damage. If it has, or if it needs other repairs, you may need to pay an out-of-warranty service fee. Accidental damage isn't covered under the Apple One Year Limited Warranty.
Model
Screen repair cost
iPhone 6
$109
iPhone 6 Plus, iPhone 5s, iPhone 5c, iPhone 5
$129
Plus a $6.95 shipping fee, if required. Fees are in USD and exclude local tax. Pricing is for service through Apple. The final service fee we charge will be determined during testing. Pricing and terms vary for service through an Apple Authorized Service Provider.
Out-of-warranty repair service
If your repair isn’t covered by Apple’s One Year Limited Warranty, AppleCare+, or AppleCare Protection Plan, your iPhone might be eligible for out-of-warranty service. For example, liquid damage isn’t covered by warranty but might be eligible for out-of-warranty service. Some damage isn’t eligible at all, for example if your device has been broken into multiple pieces. See Apple’s Repair Terms and Conditions for complete details.
Read Apple’s Repair Terms and Conditions
Model
Out-of-warranty service fee
Battery service*
iPhone 6 Plus
$329
$79
*available only if battery
fails Apple’s diagnostic test
iPhone 6
$299
iPhone 5s, iPhone 5c, iPhone 5
$269
iPhone 4s
$199
iPhone 4, iPhone 3GS, iPhone 3G,
Original iPhone
$149
Plus a $6.95 shipping fee, if required. Fees are in USD and exclude local tax. Pricing is for service through Apple. The final service fee we charge will be determined during testing and may be less than the service fee listed above. Pricing and terms vary for service through an Apple Authorized Service Provider.
AppleCare+ for iPhone
Purchasing AppleCare+ extends the hardware coverage to two years from the original purchase date of your iPhone and covers two incidents of accidental damage, each with a $79 service fee plus applicable tax. AppleCare+ also includes Express Replacement Service so you can get a replacement before sending in your iPhone.

Does Apple have an inactive account manager data policy?

Does Apple have an inactive account policy? Like Google has for example wherebt you can choose what happens to your data after an x amount of time (which you choose). This would be good if you die or fall in a coma or whatever. You can choose someone else you nominate to be able to access your data or you can choose to have it deleted forever. Please advise if you know.

To the best of my knowledge, Apple does have a lemon policy, but I don't know that it is explicitly stated anywhere. I have heard of people being able to get their computer replaced after a series of major repairs.
Since you are a long ways from an Apple Store, it would probably be best to call Apple and ask to speak to Apple Customer Relations. They are a special tier at Apple whose mission is to solve problems that have not been solved at a lower level and to try to make Apple customers happy. They are also able to authorize a replacement machine.
Get together all of your repair records and case numbers if you have them and call and make your case. Be very polite and nice, but let them know how disappointed you are both with your machine and with the service you have received so far which has still not fixed everything. Do mention the many hours of your time that have been wasted in trying to get your Mac fixed satisfactorily.
In the future, it may be better to send your Mac off to an official Apple repair depot instead of trying to get it fixed at an Apple Store. My niece did that, and had very fast turnaround, sending hers off Tuesday at 6:00 PM and getting it back before noon on Thursday. To do that, you call Apple, and they will send you a special shipping box.
Good luck!

Does Apple have any good way of managing iPhones for business?

I finally broke down and allowed iPhones into our company when Apple introduced the ability to provision phones like phones (e.g. don't have to teather them to a computer to set up). This and the "business" management tools opened the door, so we got about 30 of them.
WHAT A HUGE MISTAKE!!!!
Apple is now going backward. When a phone comes into our shop, we have to load up iTunes and get the phone to sync before we can do simple things like wipe the phone or troubleshoot "why did my bluetooth quit working". All of their "enterprise focus" seems to be around security and app control, with nothing I've seen for the day-to-day keeping things running. (Not saying app control and secuirty are unimportant, just not enough).
Does Apple have any good business management tools that I'm missing? I know about MDM, but too much setup for a relatively small number of phones. Besides, my understanding is the MDM only does app management / security policy. Right now we use Apple's stand-alone configurator. Fine for pushing policy and apps, but useless for troubleshooting and day-to-day management (like resetting a phone back to factory configs).
Also, is my carrior correct that Apple will not allow them to replace phones that have gone bad under warranty? They told me for the iPhones we have to physically take them to an Apple store for troubleshooting / replacement even after 100% identifying the issue! That is an hour (at least) wasted to send one of my folks to the store. I know we don't just have a bad carrior, becaue they happily send out replacement on other brands after troubleshooting over the phone.
I actually do like the overall look/feel of the iPhones. But unless Apple becomes much more corporate-friendly, I can only recommend that companies refuse to purchase any iDevice. BYOD, sure...but when you buy tens or hundreds of phones stick to Android, Blackberry, or even (sorry) Microsoft based devices.

Does not seem to work that way for us. We plug the phone in, and the first thing iTunes does is say the phone needs to be "authorized for this computer". It also states that the phone can only be authorized for x computers.
It then goes through it's jig while we wait, and finally comes up with the phone. Only then can we try to wipe / update the phone. We do stop the sync process, that automatically starts wanting to run. Maybe has to do with a version difference between what you use and what we use. I did notice that an older version of iTunes seemed a bit friendlier, but would not support our iPads.
However, when we were troubleshooting the bug where wireless / bluetooth quits working it was quite a bit more difficult than this for a phone a user handed us. Troubleshooting steps required that the phone be "restored" in iTunes. However, iTunes insisted on our providing a password that neither we nor the user knew. Maybe just learning curve, but it took about an hour before we were able to get that phone to a point where we could reset it.
Here is a sincere question for you, since you say you support a fleet of phones. Do you really NOT get annoyed when your tech has to take a iPhone to a computer with iTunes, plug it in, and work from there whenever there is a user issue that needs to have the phone wiped back to factory standard? This compared to being able to punch a few buttons on a different phone, right there in the users office, then hand it back to the user and say "your are fixed".
My only assumptions are that IT staff want to solve issues as quickly and efficiently as possible. Requireing a tech to deal with iTunes for simple procedures is not, IMHO, "as quick and efficient as possible".

I uploaded that new IOS 8.0 and now I cannot open my mail, Safari, or the new "TIPS" app. Does Apple have some sort of help, other than going to a store that is over 40 miles away?

I uploaded that new IOS 8.0 and now I cannot open my mail, Safari, or the new "TIPS" app. Does Apple have some sort of help, other than going to a store that is over 40 miles away?

Purplehiddledog wrote:
I do backup with iCloud. I can't wait until the new iMac is available so that I can once again have my files in more than 1 location without needing to rely solely on the cloud.
I also rely on iTunes and my MacBook and Time Machine as well as backing up to iCloud. I know many users know have gone totally PC free, but I chose to use iCloud merely as my third backup.
I assume that the restore would result in my ability to open Pages and Numbers and fix the problem with deleting apps, but this would also mean that if my Numbers documents still exist solely within the app and are just not on iCloud for some reason that they would be gone forever. Is that right?
In a word, yes. In a little more detail.... When you restore from an iCloud backup, you must erase the device and start all over again. There is no other way to access the backup in iCloud without erasing the device. Consequently, you are starting all over again. Therefore, it would also be my assumption that Pages and Numbers will work again and that the deleting apps issues would be fixed as well.
If the documents are not in the backup, and you do not have a backup elsewhere, the documents could be gone forever.

Does anyone have URL replacement working for catalog generated from wiki pages library

Hi everyone,
I have created a catalog from a wiki library which surfaces news/event/announcement articles to a publishing site (with make URLs relative to this site selected). This works well after modifying the item page and specifying the content as HTML regarding
the functioning of category/item pages.
The only issue which remains is that hyperlinks between wiki pages are not replaced in the target site (they always point to the wiki pages within the authoring site collection rather than to their catalog counterparts in the publishing site). It is
my understanding that with publishing pages from a pages library these links are replaced to point to other items in the catalog connected site rather than the source.
Is this just by design (only working for publishing pages rather than wiki pages), or does anyone have this replacement working?
If this does not work it kind of defeats the purpose of the catalog here and I might as well give everyone access to the authoring library and just use a CSWP in the publishing site to redirect to the authoring wikis. Not terribly nice from a layout,
navigational or conceptual standpoint though.

Just to add a bit more info to this... looking at the coreclient.log file you can plainly see that the page view took 50367ms to complete.... if anyone has any ideas, it would be greatly appreciated.
Started GET "/wiki/pages/V6C291y8z/price_lists.html" for 192.168.0.100 at Fri Nov 04 13:48:49 -0500 2011
Processing by PagesController#show as HTML
Parameters: {"title"=>"Production_Intercom.html", "id"=>"V6C291y8z"}
Rendered cc/_banner_link.html.erb (0.2ms)
Rendered cc/_banner_link.html.erb (0.2ms)
Rendered cc/_banner_link.html.erb (0.2ms)
Rendered cc/_banner.html.erb (1.8ms)
get_timezone_offset_from_request: -18000
time: Wed Oct 26 12:52:17 -0500 2011
time (client timezone): Wed Oct 26 12:52:17 -0500 2011
Rendered cc/_entity_header.html.erb (2.5ms)
Rendered cc/_wikieditor.html.erb (0.1ms)
Rendered sidebars/_tags.html.erb (59.0ms)
Rendered cc/_related_item.html.erb (0.0ms)
Rendered sidebars/_related.html.erb (0.3ms)
Rendered cc/_comment.html.erb (0.0ms)
Rendered sidebars/_comments.html.erb (0.4ms)
Rendered sidebars/_updates.html.erb (0.1ms)
Rendered sidebars/_settings.html.erb (0.2ms)
Rendered cc/_sidebar_section.html.erb (61.2ms)
Rendered cc/_sidebar.html.erb (61.5ms)
Rendered pages/show.html.erb within layouts/application (50366.0ms)
Completed 200 OK in 261847ms (Views: 50367.1ms)

Does Apple have a web download of Snow-Leopard compatible QuickTIme 7?

I installed Snow LEopard onto my MacBook Pro 15" on Friday at work. I left the Snow Leopard install disc there, and now at home I realize I did not install QuickTime 7 and I need this to be able to work proficiently in FCP.
I keep reading that you can download QuickTime 7 at Apple bit every time I try and install after download it says that it is not compatible with this OS.
Does Apple have a Snow Leopard compatible version of QuickTime 7 available as a download? Or am I screwed and have to wait until Tuesday to get to wotk and install from the disc? Why does it have to be so difficult?
Dan

There's also an installer on the "Utilities" or "additional components" installer on the Snow Leopard disc.
Steve

Does apple have to replace magsafe

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