Does  Apple intend to fix performance problem in iTunes video?

I have iTunes installed on Vista.Every movie in Quicktime plays good but in iTunes movie trailers from Apple site slow down and freeze.

Hello, iphone-3g-user.
I have included an article that will help you troubleshoot the battery on your device.  See the section labeled "Power/Battery".  If the issues still persists after processing these steps, I have also attached the pricing for battery service in the United States. 
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Service Answer Center - iPhone
Cheers,
Jason H.

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    Allen Thanks for your reply.  All I can say is several months ago Time Machine quit working in a reasonable manner.  Right now I have a Time Machine backup that has been running all night and still has three hours to go to backup 6 GB of data.  I am using a OWC 1.5 TB drive connected directly to my MacBook with a USB 3.0 connection.  In the resent past I have added Dropbox, GoogleDrive and a MAMP server on which I am using a program called Learning With Text from Sourceforge.  There have been a lot of questions on the forum about people having very slow Time Machine back ups, so it appears to be a general problem.  I should also state I am getting this very slow backup after doing the Spotlight re-indexing and the Safe Restart procedure that was told to me by apple support.  I have a 750 GB drive in my MacBook Pro which I am constantly trying to keep at a 5% level of free space.  This might be a problem also.  However, I am working on a lot of things and like to have a lot of things on my drive.  Also the heavily loaded drive has not be a problem in the past.  This slow backup business started about three months ago, so something has happen in a very short time period.  Now it seems even the procedure that Apple support gave me is not working.  Currently I am in China and it is difficult to interact with Apple support to solve this problem, but because I am in China having my computer backed up is critical. I have run the EtreCheck and am attaching the results below. I would appreciate any suggestions.  If necessary I will clear out more of my hard drive if that appears to be a solution.  The Time Machine drive was recently reformed so I only have a few backups on it.  I also don't run the Time Machine all the time as I don't want multi-hour backups running all the time.  I run it every few days.
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    Hardware Information:
              MacBook Pro (15-inch, Mid 2012)
              MacBook Pro - model: MacBookPro9,1
              1 2.6 GHz Intel Core i7 CPU: 4 cores
              8 GB RAM
    Video Information:
              Intel HD Graphics 4000 - VRAM: 1024 MB
              NVIDIA GeForce GT 650M - VRAM: 1024 MB
    System Software:
              OS X 10.9.2 (13C1021) - Uptime: 0 days 10:18:59
    Disk Information:
              APPLE HDD HTS727575A9E362 disk0 : (750.16 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) / [Startup]: 749.3 GB (54.06 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              HL-DT-ST DVDRW  GS31N 
    USB Information:
              VIA Labs, Inc.    USB3.0 Hub       
                        OWC Elite Pro mini C 1.5 TB
                                  EFI (disk1s1) <not mounted>: 209.7 MB
                                  NewMBP-TimeMachine-1.1 (disk1s2) /Volumes/NewMBP-TimeMachine-1.1: 1.5 TB (691.6 GB free)
              Apple Inc. FaceTime HD Camera (Built-in)
              Apple Inc. BRCM20702 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Computer, Inc. IR Receiver
              Apple Inc. Apple Internal Keyboard / Trackpad
              Logitech USB Receiver
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
    Gatekeeper:
              Mac App Store and identified developers
    Kernel Extensions:
              [not loaded] com.LaCie.ScsiType00 (1.2.2) Support
              [not loaded] com.lacie.driver.LaCie_RemoteComms (1.0.1) Support
              [not loaded] com.oxsemi.driver.OxsemiDeviceType00 (1.28.0) Support
              [not loaded] com.roxio.BluRaySupport (1.1.6) Support
              [not loaded] com.roxio.TDIXController (2.0) Support
              [not loaded] com.seagate.driver.PowSecDriverCore (5.0.1) Support
              [not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.0.1) Support
              [not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.0.1) Support
              [not loaded] com.seagate.driver.SeagateDriveIcons (5.0.1) Support
              [kext loaded] com.symantec.kext.SymAPComm (11.2.2f3) Support
              [not loaded] com.symantec.kext.confidentialData (1.4f5) Support
              [not loaded] com.symantec.kext.filesecurity (1.4.3f19) Support
              [kext loaded] com.symantec.kext.fw (1.0.3f5) Support
              [kext loaded] com.symantec.kext.internetSecurity (1.3.2f5) Support
              [kext loaded] com.symantec.kext.ips (1.3.1f7) Support
              [kext loaded] com.symantec.kext.pf (4.2.1f7) Support
              [not loaded] com.wacom.driver.HIDTablet (5.0.1) Support
    Startup Items:
              cma: Path: /Library/StartupItems/cma
              MySQLCOM: Path: /Library/StartupItems/MySQLCOM
              ParallelsDesktopTransporter: Path: /Library/StartupItems/ParallelsDesktopTransporter
              ParallelsTransporter: Path: /Library/StartupItems/ParallelsTransporter
              Tablet: Path: /Library/StartupItems/Tablet
    Launch Daemons:
              [loaded] com.adobe.fpsaud.plist Support
              [loaded] com.adobe.versioncueCS4.plist Support
              [loaded] com.barebones.authd.plist Support
              [not loaded] com.barebones.textwrangler.plist Support
              [loaded] com.bombich.ccc.plist Support
              [loaded] com.mcafee.virusscan.eupdate.plist Support
              [running] com.micromat.TechToolProDaemon.plist Support
              [loaded] com.oracle.java.Helper-Tool.plist Support
              [loaded] com.oracle.java.JavaUpdateHelper.plist Support
              [loaded] com.prosofteng.DriveGenius.locum.plist Support
              [running] com.symantec.avscandaemon.plist Support
              [running] com.symantec.deepsight-extractor.plist Support
              [running] com.symantec.diskMountNotify.plist Support
              [loaded] com.symantec.MissedTasks.plist Support
              [loaded] com.symantec.navapd.plist Support
              [running] com.symantec.navapdaemonsl.plist Support
              [loaded] com.symantec.Sched501-1.plist Support
              [loaded] com.symantec.Sched501-2.plist Support
              [loaded] com.symantec.Sched503-3.plist Support
              [loaded] com.symantec.Sched503-4.plist Support
              [running] com.symantec.sharedsettings.plist Support
              [running] com.symantec.symdaemon.plist Support
              [running] com.symantec.symSchedDaemon.plist Support
              [loaded] org.macosforge.xquartz.privileged_startx.plist Support
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              [loaded] com.adobe.CS4ServiceManager.plist Support
              [running] com.lacie.safemanager.daemon.plist Support
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              [loaded] com.oracle.java.Java-Updater.plist Support
              [running] com.seagate.SeagateStorageGauge.plist Support
              [failed] com.sogou.SogouServices.plist Support
              [running] com.symantec.uiagent.application.plist Support
              [running] net.culater.SIMBL.Agent.plist Support
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              [loaded] com.adobe.ARM.[...].plist Support
              [loaded] com.google.keystone.agent.plist Support
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              Safari
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              Dropbox
              Day One
              Dictionary
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              Flip4Mac WMV Plugin: Version: 2.2.1.11  Support
              FlashPlayer-10.6: Version: 13.0.0.182 - SDK 10.6 Support
              iPhotoPhotocast: Version: 7.0
              Flash Player: Version: 13.0.0.182 - SDK 10.6 Outdated! Update
              AdobePDFViewer: Version: 9.5.5 Support
              Default Browser: Version: 537 - SDK 10.9
              QuickTime Plugin: Version: 7.7.3
              OfficeLiveBrowserPlugin: Version: 12.3.6 Support
              RealPlayer Plugin: Version: (null) Support
              Silverlight: Version: 4.0.51204.0 Support
              JavaAppletPlugin: Version: Java 7 Update 55 Check version
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              Video Converter: Version: 4.0.0
              AllMyTube: Version: 4.1.0.0
              Open in Internet Explorer: Version: 1.0
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 2.0 - SDK 10.9
              AppleAVBAudio: Version: 203.2 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    User Internet Plug-ins:
              QQMail: Version: 1.0.2.0 - SDK 10.7 Support
              txftn: Version: 1.0.0.6 Support
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              Adobe Version Cue CS4  Support
              Flash Player  Support
              GeekTool  Support
              Growl  Support
              Java  Support
              MacFUSE  Support
              MenuMeters  Support
              MySQL  Support
              Norton\nQuickMenu  Support
              Paragon NTFS for Mac ® OS X  Support
              Pen Tablet  Support
              Perian  Support
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              Skip System Files: NO
              Mobile backups: OFF
              Auto backup: YES
              Volumes being backed up:
                        Macintosh HD: Disk size: 697.84 GB Disk used: 647.49 GB
              Destinations:
                        NewMBP-TimeMachine-1.1 [Local] (Last used)
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                        Total number of backups: 11
                        Oldest backup: 2014-03-18 15:09:46 +0000
                        Last backup: 2014-04-29 23:24:28 +0000
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                                  Backup size 1  < (Disk used 647.49 GB X 3)
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                  47%          SymAVScanDaemon
                   7%          Finder
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              385 MB          NortonAutoProtect
              262 MB          mds_stores
              180 MB          Safari
              139 MB          WindowServer
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    Virtual Memory Information:
              1.15 GB          Free RAM
              2.87 GB          Active RAM
              1.83 GB          Inactive RAM
              1.05 GB          Wired RAM
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  • My ipod touch is being read as just a simple camera and will not let me access it, how does one go about fixing this problem

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    Here:
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  • Why is the sound of my new ipad cutting out intermittently and what does Apple recommend to solve the problem in lieu of any updates?

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  • When is apple going to fix this problem? !

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    Check the user tip below.
    https://discussions.apple.com/docs/DOC-6562

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    Log Message:
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  • My black iphone4 front and back screen broke, how much does apple charge to fix that and can i get it in white?

    My black iphone4 front and back screen broke, how much does apple charge to fix that and can i get it in white?

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  • How much does apple charge to fix the back of my iphone 4s, as its cracked, how much does apple charge to fix the back of my iphone 4s, as its cracked

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  • Mac OSX 10.5.7 and GMAx3100: NO UPDATES!! Why Apple don't fix this problem?

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    Copy off all your data off the NTFS formatted drive to another drive
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