Does Apple provide support any longer?

I subscribe to i tunes match but it seems like a serious waste of time and money. Like countless other threads on here, my match doesnt work, and sticks on 'accessing i tunes store', 'sending information to apple' or 'updating artwork...' I have logged in and out, switched match on and off, and nothing fixes it.
To add insult to injury, I have tried to contact Apple support, and all that I get are messages telling me that I dont have the latest version of IE (when on my PC) or Safari (when on my iPad) and I DO have the latest versions of both.
Its not good enough - Match is a service that I pay for.
Does anyone know how I can contact Apple to ask for a refund. Seriously fed up with them - and having been thinking of switching to a Mac, this has convinced me to save myself £1200 and not bother.

Thanks for the help Michael. I've tried to e mail - but that's only added to my frustration. As I mentioned, when I try any route into support, all that I get is a page telling me that I am using an "Unsupported browser" and that I need the latest version of IE, Safari etc.
Using my PC I have a screen from IE support in front of me telling me that I am using the latest verison of IE.
Using my iPad I have checked on settings and have confirmation that I have the latest version.
The result is that I cannot get beyond that "Unsupported browser" screen - which effectively means that I have no means of contacting Apple for support. Hence my frustration.
Incidentally, this morning I finally got Match to work. I had to turn off Match, log out of iTunes, turn off music, and shut down every single device all at the same time, then go back into them all and log in/set up/rejoin etc - and even then I had to do it twice on the iPad. Its now working - but increasingly it seems that Apple devices/systems need rebooting in this way. My Apple TV has to be reset regularly (once every couple of weeks) when it stops accessing iTunes, or just freezes in download mode.

Similar Messages

  • Does Apple sell iDVD any longer?  Supposedly when you buy iLife it`s included.  My new machine didn`t have it.  I thought it was included with Lion.

    Does Apple sell iDVD any longer?  Supposedly when you buy iLife it`s included.  My new machine didn`t have it.  I thought it was included with Lion.

    Does Apple sell iDVD any longer?
    Yes.  Only on disk (my preferred way to purchase software).
    http://www.amazon.com/Apple-MC623Z-A-iLife-VERSION/dp/B003XKRZES/ref=sr_1_1?ie=U TF8&qid=1331947704&sr=8-1
    Supposedly when you buy iLife it`s included. 
    It is, if you buy iLife on disk.
    My new machine didn`t have it.
    Call Apple they will sent out iDVD at no charge.  Then ask to speak to a senior advisor by requesting a callback.
    408-996-1010
    If you are still within your 15 day return period,  nicely explain that you may return the computer without iDVD.
    Then ask to speak to a senior advisor by requesting a callback That usually does the trick.

  • Does Apple provide support

    While it is nice to know that so many other people are having the same problem that i have in Posting to Twitter from Safari, it would be nice if this site provided a SOLUTION!!!!

    Apple is not here
    This is a user to user forum
    So to answer your question no Apple does not provide support here
    Allan

  • Does Apple provide any certification for Mobile Application testing (iOS)

    Does Apple provide any certification for Mobile Application testing (iOS)
    Kindly share the details of any Mobile Application testing certification provided by Apple.

    I'm not aware of any testing done by Apple except as part of the app approval process:
    https://developer.apple.com/appstore/resources/approval/index.html
    If you have questions about the review process, though, you can contact Apple via the contact links on that page.
    Regards.

  • Is there any quality App for the iPhone 4S similar to Google Wallet or does Apple now support Google Wallet?  thanks

    Is there any quality App for the iPhone 4S similar to Google Wallet or does Apple now support Google Wallet?  thanks

    SOLVED!!!!!
    This is the app:
    https://itunes.apple.com/us/app/dictionary.appender/id650562573?mt=8
    I emailed the maker of the app and he said to just follow these instructions:
    http://support.apple.com/kb/ht4094
    File share the .dictionary file to your ipad and then add it from the list of addable languages.  It took a minute for it to show up on my ipad but it DID work.  It is working with iBooks. 
    Happy reading.
    Thanks for the help and suggestions.

  • Does apple provide free recovery support or

    Does apple provide free support for iphone rcovery or should I use thesebuys?
    It support prices for SME

    No, Apple does not.

  • Does Apple provide trade in program?

    i want to trade my old apple for a new one, does Apple provide any trade in programs or offer for users?

    Apple does not have a trade-in program. They may pay you a small amount in a gift card to recycle it.

  • Does apple provide me with an email address?

    does apple provide me with an email address?

    Yes if you set up an iCloud account
    http://www.apple.com/icloud/
    http://support.apple.com/kb/HT2623?viewlocale=en_US
    http://www.apple.com/support/icloud/

  • What types of audio surround sound does apple tv support

    Does apple tv support 7.1 6.1 or 9.1 audio surround sound?

    Yes, just like content acquired from any other site, not all content supports surround sound and most supports 5.1.  I have never heard of 9.1.

  • Why does Apple not support GiffGaff?

    GiffGaff allow you to tether and use your standard data allowance, but Apple don't even recognize GiffGaff as a network - so you can't enable any kind of tethering. The only workaround appears to be to jailbreak your phone. Why does Apple not support this network?

    Nobody here would know that.

  • Does Apple TV support wireless connection to the new MacBook Pro retina in an extended display mode?

    Does Apple TV support wireless connection to the MacBook Pro retina display in an extended display mode? What is the output resolution and is sound also transmitted across?

    SB1983, by extended display do you mean mirror?  All MBP since early 2011 support it if they are running OS X 10.8 Mountain Lion.  The resolution will depend on your Apple TV (2 Gen is 720 and 3rd Gen 1080) and wifi, it will lose some quality but I find it minimal.  It does also mirror the sound.
    Jules

  • Does apple cover hardware warranty all over the world? If I present iPhone brought from US to Hongkong's store does apple provide hardware warranty?

    Does apple cover hardware warranty all over the world? If I present iPhone brought from US to Hongkong’s store does apple provide hardware warranty?

    iPhone warranty is not international, you can take it to the Hong Kong Apple Store and ask but don't be surprised if they hand the iPhone back to you and tell you to take to United States for service
    Read here > http://www.apple.com/legal/warranty/iphone.pdf

  • Why, when MobileMe was shuttered, does Apple NOT support calendar subscriptions for iCal (Calendar)?  I upgraded to Mountain Lion and cannot migrate my Dutch, U.K., Islamic, or Catholic holiday subscriptions.

    Why, when MobileMe was shuttered, does Apple NOT support calendar subscriptions for iCal (Calendar)?
    I upgraded to Mountain Lion and cannot migrate my Dutch, U.K., Islamic, or Catholic holiday subscriptions.  I had a heck of a time getting my Detroit Tigers Baseball team schedules migrated (but Major League Baseball supported the subscriptions, so it occurred).  As I work internationally, having these calendar subscriptions on the new Calendar would be very useful.
    If one goes to the Apple site, and seeks calendars [http://www.apple.com/downloads/macosx/calendars/index1.html], they are shunted to MobileMe [https://www.icloud.com/mobileme/not_found/], with the note "MobileMe is closed. Go to iCloud."  But, I do not see how to get subscriptions from iCloud.
    Thanks.

    The problem is that many of these calendars were hosted on MobileMe. I actually tried about 20 at random, and only two worked! Not all of the failures were ex-MobileMe, some were on other servers but produced 'File Not Found'.
    Strangely, this one worked despite its URL:
    http://ical.mac.com/ical/UK32Holidays.ics
    Until the people who publish these calendars (it's not Apple, they are third-party) wake up and find alternative servers these calendars are not available.
    There may be other sources which work - try Googling.

  • My problem is after updating to Yosemite does my mail client any longer. I can not even open the mail, and when I "forced closes" mail and try to open it again to go in the entered settings running the colored wheels around and allows me only to forc

    My problem is after updating to Yosemite does my mail client any longer. I can not even open the mail, and when I "forced closes" mail and try to open it again to go in the entered settings running the colored wheels around and allows me only to forcing close again? does anyone have a solution to the above problem?

    You mean the default OS X mail app? Try reinstalling OS X Yosemite if that's the case.
    If you are referring to 3rd party mail applications, that's a compatibility issue. Some apps don't work in the new operating system. You have to wait until the developer updates the app, or you have to revert back to Mavericks to continue using it.

  • Does apple provide enterprise software management?

    Hi there,
    Does Apple provide software for enterprise management.  I have worked with BB 10 and Air-Watch.  however before we go spend money on 3rd Party tools, I was interested in knowing whether apple might have something like this under the covers...
    regards,
    KimO

    Apple provides Apple Configurator and profilie manager ( which is part of osx server)
    along with DEP which may or may not be available in your country
    DEP is basically the pre enrolment of your devices for your MDM VPP etc rolled into one
    VPP allows the purchase and management of apps
    There are also free MDM solutions such as Meraki

Maybe you are looking for

  • Java Web Start running JasperReports

    The following is the exception that is thrown when trying to compile an .xml report template to a JasperReport object, from an app that has been deployed via the Java Web Start: dori.jasper.engine.JRException: Errors were encountered when compiling r

  • Problem with lightning hdmi adapter

    I Just got a new lightning digital av adapter To connect my iphone 6 plus to my tv.  Initially it was working great, then I received a phone call.. Since then nothing. The little blue bar comes up on the top of my iphone screen for a few seconds, the

  • Acrobat 8 Professional won't convert Word files

    I don't know whether this is a Windows system conflict, but I just can't seem to convert my Word files to PDF lately. Each time I start by "Create PDF from file", the process starts well, but after about 20% of the conversion, it just seems to idle.

  • Need to know when the Adobe LiveCycle Classes will be Available in the DC Area

    Hi All, Good morning. Please does anyone know when there will be an Adobe LiveCycle Training classes in the Washington, DC Metropolitan Area. I do have two of my colleagues that will want to attend the classes. Thanks v/r Lucpian

  • Switch  the standby database

    Hi Everybody, Today in my test db, I switched the standby database to physical primary database, it is sucedded.But after that when i go to make its original state means i want my current standby (ie original primary) as a primary, i got error that f