Does apple replace bent iPod touch 5th gen

Does apple replace a bent iPod touch 5th gen?

Only after you pay the fee for the replacement of a damaged iPhone. Bending is considered damage
Allan

Similar Messages

  • Hi all, itunes does not recognize my ipod touch 5th gen but it does recognize my ipod touch 3rd gen.?

    Hi all,
    itunes does not recognize my ipod touch 5th gen but it does recognize my ipod touch 3rd gen.?
    Windows 7 home premium, 64 bit, itunes 10.7.0.21, ipod 5th gen ios 8.3. I know I am not running the latest version of itunes for the
    ipod touch 5 gen. but at least with itunes open I would get a message stating cannot connect this ipod because I am not running the
    lastest version of itunes. That message would come up everytime I was charging said ipod with itunes open. I just updated to iso 8.3
    and now I don't get that message anymore when I have itunes open.I tried turning off ipod/computer/restarting, nothing. I tried going
    to administrator/services/apple moble device and stop/start service nothing. Device manager shows the drivers are installed.
    Any info will be greatly appreciated, thanks.
    Fish

    Hi all,
    itunes does not recognize my ipod touch 5th gen but it does recognize my ipod touch 3rd gen.?
    Windows 7 home premium, 64 bit, itunes 10.7.0.21, ipod 5th gen ios 8.3. I know I am not running the latest version of itunes for the
    ipod touch 5 gen. but at least with itunes open I would get a message stating cannot connect this ipod because I am not running the
    lastest version of itunes. That message would come up everytime I was charging said ipod with itunes open. I just updated to iso 8.3
    and now I don't get that message anymore when I have itunes open.I tried turning off ipod/computer/restarting, nothing. I tried going
    to administrator/services/apple moble device and stop/start service nothing. Device manager shows the drivers are installed.
    Any info will be greatly appreciated, thanks.
    Fish

  • Ipod touch 5th gen tilt function not working

    Hi
    I recently got a replacement (from apple) for my Ipod Touch 5th Gen 64gb due to the home button being broken.  It is running the latest software which I believe is IOS 8.1.1
    Note - other than the broken button I had absolutely no issues with my old Ipod.
    When I received the Ipod only 3 days ago I did the normal process of restoring from back up etc but have noticed that the tilt function is not working. 
    I have tried all the obvious solution - first being checking portrait orientation isn't locked, then resetting the Ipod via holding down lock and home button and finally I have done a factory reset and still have had no luck with this issue.  Is there an easy fix to this or am I going to have to go back to the Apple store?
    Thanks

    If you successfully restored (went through all steps without error) to factory settings/new iPod via iTunes (Not via Settings>General>Reset>Erase all Content and Setting) and still have the problem that indicates a hardware problem.
    Make an appointment at the Genius Bar of an Apple store..
    Apple Retail Store - Genius Bar                             

  • So my friend gave me a ipod touch 5th gen i went to reset the ipod through the settings but after i hit erase ipod it stopped doing anything all you see is the apple sign and a line under it...it has had the same thing on the screen for 2 days ...

    so i bough an ipod touch 5th gen from a friend i went to the settings and tried to factory reset it the ipod...so i hit erase ipod then it went dark..then showed the apple sign and a line under it...but thats it it has had that on the screen for 2 days it wont connect to itunes and i did the rebot thing with the power and home button and it still wont do anything i need help please

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                     
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • Why does my ipod touch 5th gen not charge when plugged into my computer? (it keeps stuttering(lightning symbol next to bettery goes on and off literally every second))

    so I have my ipod touch 5th gen connect and the little lightning symbol, next to the battery on the top left, keeps flashing on and off every second. I don't know what to do and also it doesn't show up on iTunes.

    Hey Ed, Try trouble shooting 101. Do you have a different cable and/or charging device? If so, try the different cable first, then a different charging device. If the problem goes away, I'd say it's the cable, replace it. If with in 1 from date of purchase, Apple will replace for free if the cable is found to be defective. If the problem continues with a different cable or a different charging device, then the problem is with your iPod. With a strong light and a magnifying glass look in the iPod's charging port. Your looking for damage in and around the port. Is the port lose? (shouldn't be). Are pieces missing or damaged? Bent or damaged contact pins can do what you describe. Foreign debris, namely pocket lint or corrosion can also cause charging issues. If you see something like lint, try to blow it out, or if you must use a non-conductive probe, I find a round wooden toothpick works well to carefully remove the lint from the bottom of the port. Just be careful to not touch, bend or damage the gold contact pins on the long side of the port. Also make sure the locking pins on the short ends (looks like two silver bumps, one on each end) of the port are free to move. If you find corrosion, try plugging / unplugging about 12 times to clean the contacts off. If you must use a cotton swab cut to fit, with a drop of 91% isopropyl alcohol on it, you want it damp, not wet, then plug it in and out until the swab comes out clean. You will most likely need several swabs. If you find nothing physically wrong, then try resetting your iPod. If that does not work, restore from backup, last resort, make a backup then restore to new, a full factory restore. If issue continues see your Apple store and have it evaluated for a possible hardware issue. But start with a different or new cable. Good luck, Cheers.

  • IPod Touch 5th Gen.: Repair or Replacement?

    Since my iPod was unable to turn on (only a red battery icon shown), I took it to an Apple Authorized Service Provider, after few days of checking they said it had a hardware problem and I would get a replacement. The thing is I really don't want to replace my iTouch at all costs, repairing it for a minor fee would be better because I don't want to lose all of my data which (and the iPod itself) means so much to me.
    I looked up on Apple's website and  from what I understood there seemed to be a repair for iPod Touch for $149 (no charge for the in-warranty), but the customer service supporter at the AASP told me replacement was the only choice. I'm unsure what to do now.
    I kindly ask somebody to just, enlighten me; I really hope I do not need to replace my iPod (or if I have to, how could I get a new iPod for replacement (a refurbished one with implicit problems will take so much time to be re-replaced)? And how long would the replacement one be covered by Apple's warranty?). Thanks in advance.
    iPod Touch 5th Gen., iOS 7.1, in-warranty until Jan 2015.

    Apple does not fix your iPod. They exchange it for a refurbished one of same model and capacity.  That is Apple's business/repair model.
    In the USA, I would make an an appointment at the Genius Bar of an Apple store. Most likely I wood walk out with the replacement iPod.
    If I send it in in the USA
    How long will my iPod service take?
    Service arranged through Apple normally takes approximately one week. If your iPod is personalized, you can expect service to be completed within approximately ten calendar days from the time you send your iPod to Apple.

  • I have numerous different apple products with the new lightening connector, all of which have broken or stopped working after just short periods of time, I have an iPhone 5C, and iPad mini and and iPod Touch 5th gen?

    Hi, I have numerous different Apple products, an iphone 5c, iPad mini and iPod touch 5th gen.
    I have had them all for only relatively short periods of time yet the lightning cable has stopped working on all of them?
    On the touch, charging has stopped completely?
    Is this a manufacturing issue with the new charging system?

    Hi, yes I'm using the original apple cables.
    This definitely isn't user error nor confined just to me, the devices are used by different people in the home.
    On a quick sample around the office (survey of 7 people let me add) 4 of them said the cables had broken on them and had to be replaced.
    Having also searched through the forums it appears this is a fairly widespread issue.
    It's defo not user error!

  • Does it make sense to buy an iPod touch 5th gen. 64 gb with iOS 7 and upgrade it to iOS 8, or spend a few bucks more and buy one with iOS 8 already installed?

    Does it make sense to buy an iPod touch 5th gen. 64 gb with iOS 7 and upgrade it to iOS 8, or spend a few bucks more and buy one with iOS 8 already installed?

    The iOS update us free so I would get the less expensive one.
    If you are getting a used one make sure this is done before you purchase it. Otherwise it may still have the Activatin Lock on
    Find My iPhone Activation Lock
    Apple's new iCloud tool can show if a used iPhone is stolen

  • My iPod touch 5th Gen. wont start up past the apple logo,ive tried holding the power button and the home button,and it wont start up. What do I do?!?!

    My iPod touch 5th Gen. wont start up past the apple logo,ive tried holding the power button and the home button,and it wont start up. What do I do?!?!

    Try the remaining items of:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • If I replace my Ipod touch 4th gen screen with a local company other than Apple will the apple warrenty be void or will the warrenty be void if I replace the screen myself?

    If I replace my Ipod touch 4th gen screen with a local company other then Apple will the Apple warrenty be void or will the warrenty be void if I replace the screen myself?

    Regardless of what Apple may or may not say about repair work done by a third party (a non-Apple company or you yourself), the Magnuson-Moss Act precludes them from voiding your warranty simply because you had work done by a third party or used non-OEM parts.  Typically people hear of thie Act as it is applied to cars. Car manufacturers cannot require you go to a dealership for repairs or that you use OEM parts. They cannot void your warranty for doing that. The Act applies to all consumer goods. Computer manufacturers cannot require you send your computer to them for memory upgrades or that you use memory supplied by them. Apple cannot require you to go to Apple for repair work or that you use Apple parts in that repair. 
    With that said, though, if you have a problem in the future, Apple could make the claim that it was the result of damage from improper repair or substandard parts. Your only recourse would be the court system, not a quick or inexpensive endeavor.

  • IPod Touch 5th Gen Stuck in Apple Logo.

    Hello, My iPod Touch 5th Gen Stuck in Apple Logo.
    I Was Trying To Change "slide to unlock" text on Lock screen.
    I Did It With FileZilla, I go to  /System/Coreservices/springboard.app/Springboard.strings
    then i search for "slide to unlock" and i change it to "slide to eat pie"
    then i reboot ipod and BOOM...
    Stuck In Apple logo...

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable              
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • My iPod touch 5th gen does not respond properly when charging?

    Having real issues with my iPod touch 5th gen touchscreen not responding when it's on charge. Parts of the screen go dead or need several taps etc. Tried removing case etc. made sure I'm using included charger and directly to the mains not on an extension. Is it faulty?

    Some other users have reported same problem. I have not heard of a resolution. You can try:
    - Using another cable
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up                             
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                       

  • Why does my Ipod touch 5th gen not sync podcasts with my Windows Itunes? Both are up to date with versions.

    I didn't see this asked so sorry if this is a duplicate question.
    In Itunes (it is the most recent version for windows available as of 2/12/2014) all my podcasts are showing they have downlaoded to my PC. They don't have the little cloud next to them. I sync my Ipod touch 5th gen. The sync shows everything was synced. I look at the "Whats on this ipod" tab and they are listed. But when I disconnect the ipod via the "eject" icon on the Ipod button in itunes and look at the podcasts they still show as not downloaded (greyed out and if wifi is turned on the little cloud is next to them ).
    So whats going on? I had this issue with my ipod touch 4th gen as well and though it was because the podcast app stopped upgrading but the itunes on windwos did. But the syncing of the podcasts are even worse with the 5th gen then they were with the 4th gen.
    I typically don't have wifi turned on since I want to sync the ipod via itunes. So I have a central place to keep the old podcasts without having to take space on the ipod itself. I saw some references to the downloading of podacasts are done only via wifi, but that just didn't make sense. Why be able to sync Itunes if they are just going to turn around and make you do the same on the device?
    Any ideas? Suggestions?
    Thanks for the help in advance.

    Maybe:
    "Waiting for changes to be applied": Apple Support Communities
    Also I requested that your email address be deleted. Personal responses are not given in this forum

  • My friend's iPod touch 5th gen is locked somehow for 41 years and she does not have a backup. Is there a way to unlock the iPod without restoring it or loosing the pictures and videos from the camera roll?

    My friend's iPod touch 5th gen is locked somehow for 41 years  and she does not have a backup. Is there a way to unlock the iPod without restoring it or loosing the pictures and videos from the camera roll, the applications can be redownloaded and she had no music. Is there any known bug about ipods locking on their own because no one seemed to have tried to bypass the 4 digit code and it is locked for 26 million minutes.So thank you if anyone has any information or help for us.

    Your friend may have placed the ipod next to an object that repeatedly pressed the screen.  Under certain circumstances this can lead to what appears to the iTouch to be failed attempts to access the system.  After repeated failed attempts, the Touch increases the waiting time required for the password and may ultimately lock in the way you describe.
    It's been a while since this was posted, but this might be informative to someone else who finds themself in a similar predicament.

  • TS4062 I just received a new replacement Ipod touch 5th gen and restored it from cloud. It is showing up in my computer but not in itunes.

    I restored a new ipod touch 5th gen from my cloud and cannot get it to connect to itunes on my computer. I restarted my computer and ipod. I reinstalled Itunes and It still won't show up in itunes. My computer recoginizes it but not itunes.

    Hello BKBrown65,
    I understand that your iPod touch is not recognized by iTunes. The following article may help to resolve your issue:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Thanks,
    Matt M.

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