Does apple replace damaged cases?

Hello, I have an issue with my MacBook, which I have had since July of this year.
The issue is mainly on the keyboard/trackpad case, in which there is chipping, and discoloration.
I have AppleCare for another 3 years. Will Apple replace my case for free?
Thanks,
Bleich95

Is this chipping near the edge on the left and right sides of the trackpad?
This is an issue we see on the boards fairly often, and in most instances, the topcase is replaced.
As Templeton said, you'll have to head to a store and ask for yourself. Make sure you're polite!
~Lyssa

Similar Messages

  • Does Apple replace dented case for Ipad 2?

    I have accidentally dropped my ipad 2 and there are dent..Does Apple replace the cover?

    No, they will do an out-of-warranty replacement of the entire unit for a very high cost. Get a case and cover it up.

  • Does Apple replace an iPhone With after damage at a discounted price?

    Does Apple replace an iPhone 5 with water damage at a discounted price?

    Apple will give you a replacement at a discounted price from the full retail price of the iPhone whether or not you have AppleCare. If you have AppleCare+ coverage, you will pay only the "deductible"; check the terms for your plan. If you do not have AppleCare+ on your iPhone, see:
    http://www.apple.com/support/iphone/repair/
    Regards.

  • I have recently entered my iPhone 5 into the battery replacement program, does apple replace it with a brand new iPhone if it is not damaged?

    I have recently entered my iPhone 5 into the battery replacement program, does apple replace it with a brand new iPhone if it is not damaged?

    No. I said it would be a refurbished one.
    Try looking up refurbished.

  • I dropped my ipad mini and the left side got dented .. so the volume buttons and the mute is not working anymore .... and when i am playing games the volume automatically goes up... i still have warranty .. so does apple replace a new one?

    i dropped my ipad mini and the left side got dented .. so the volume buttons and the mute is not working anymore .... and when i am playing games the volume automatically goes up... i still have warranty .. so does apple replace a new one?

    Steven ~ Welcome to the Support Communities. The following may be useful for next time...
    AppleCare+ for iPad extends your coverage to two years from the original purchase date of your iPad and adds up to two incidents of accidental damage coverage, each subject to a $49 service fee. Note: AppleCare+ must be purchased within 30 days of the date you bought your new iPad.
    iPad mini cases from Tech21
    iPad mini screen protector from Tech21

  • Does apple replace iphones with cracked screens?

    Does apple replace iphone 5c with a cracked screen ?

    If you purchased the extended care plan, AppleCare+, then they'll replace it for essentially any reason by turning in your damaged phone and $79. Otherwise, no.

  • Does apple replace my phone if the home button keeps falling off?

    does apple replace my phone if the home button keeps falling off?

    Yes.
    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5s. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    You will find respective repair costs in the appropriate link:
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
    1. iResq or Google for others.
    2. Buy and replace screen yourself: iFixit

  • Does apple replace broken iPhone charges?

    Does apple replace broken charger wires?

    Apple will replace the cable that came with the iphone if it is defective and within the warranty period.
    They will not replaced damaged cables

  • Does apple replace devices that get bent while in your pocket?

    Does apple replace devices that get bent while in your pocket?

    As long as you pay for the exchange:
    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5s. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these.

  • Does apple replace bent iPod touch 5th gen

    Does apple replace a bent iPod touch 5th gen?

    Only after you pay the fee for the replacement of a damaged iPhone. Bending is considered damage
    Allan

  • Does apple replace my phone if it cracked

    does apple replace my phone if it cracked

    Your warranty does NOT cover accidental damage. 
    If your phone is cracked, it wan be replaced as an out of warranty replacement.  In the US, this costs 199.00

  • Does Apple replace my Li-Po battery if its capacity drops off 80% before 1000 cycles?

    Does Apple replace my Li-Po battery if its capacity drops off 80% before 1000 cycles of charging? And if it happens when MacbookPro is no more in warranty period?
    I have a MacBook Pro 13" 2.4Ghz 4Gb Ram (mid2010).

    I agree with fanboy512, it's always a case-by-case basis. Technically, however, Apple will only cover something if it's eligible and within the one-year limited warranty or the three-year AppleCare agreement timeline. There's always extenuating circumstances and that's where it comes down to the case-by-case basis.
    At 1,000 cycles, you'd have to put almost a cycle a day on the battery within the three-year AppleCare agreement timeline which for most users is not very practical.

  • I have bought ipad mini with retina one and half month ago from online site "flipkart". My charging cable is not working now, can i replace it from apple store.?  Does apple replace the online buy product ?.

    Does apple replace charging cable of online bought product ?..

    Take it to an Apple Store for evaluation. You'll get a free replacement. Take your purchase receipt.
    Make a Genius Bar Reservation
    http://www.apple.com/retail/geniusbar/http://www.apple.com/retail/geniusbar/
     Cheers, Tom

  • Does apple replace the iphone logic board?

    does apple replace iphone logic board if so how much?

    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these.

  • Does apple replace ipod batteries or do I have to buy a new one

    Does apple replace ipod batteries or do I have to buy a new one

    you have to buy one, but Apple can do the battery changing for you (for a fee) as it can be quite tricky to do.

Maybe you are looking for

  • Error Handling

    hi, I have an IDOC -> XI ->SOAP scenario. How do we handle error handling in the below scenarios i described: 1. If i have an error in transmitting the xml to the receiver SOAP. How can i send an error email notification? 2. A retry or resend has to

  • Workflow notification are not sending to employee

    gusy, on 11.5.10 We have created New type in Special information which access by SSHR,In this page in sshr employee enter their information and send to manager for approval,while submiting system shoud be generated two notification one for requester

  • Cost Reports in IW32

    Hi, I have made some sttings changes for the cost report in IW32. Now when I go to the cost reports in IW32, the system is going dump. Can I revert back the changes what I made in the cost reports settings? Prase

  • How to activate and register IPad Mini's for kids?

    I recently purchased two new Ipad minis for my kids. I would like to add all my apps and activate the Ipads with a new Apple ID for them respectively. Is this possible, and if so how do I accomplish this?

  • How do I change parental controls on multiple machines through ARD

    I am trying to manage 36 new iMacs in a high school classroom setting. I need to adjust the parental controls on all 36 machines so that they all have the same restrictions. I am running ARD but cannot figure out how to do that... any ideas? Billy Wo