Does Apple replace faulty MacBook Pro with retina in Asia?
I bought a MacBook Pro with retina display in July 2012. Recently my MBPr developed some issues. I feel like something moves (or slides to and fro) inside the Mac when I take out the computer from the bag and hold it in my hand. I don't know whether I have been able to explain the issue as I'm not a native English speaker. I contacted the retailer I bought the Mac from. They told me they can only change the faulty parts if there are any, but they cannot replace the Mac for a new one because Apple does not replace any Mac in Asia. The prerogative is only in Asia, Europe, Australia and the US. Is it really the case? If things turn out that Apple cannot make good on its warranty without replacing the Mac what shall they do in that case? Could you pls explain?
As best I know, after 14 days Apple will repair your MBP if it is within the warranty period for free. In rare instances, if they have not been able to repair it after several attempts, they may replace it. I suggest contacting Apple and ship your MBP to the for inspection/repair or bring it to an Apple store or an Apple reseller.
Ciao.
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Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
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Sir / Madam
Actually I am willing to buy Apple (MD101HN/A) 13" MacBook Pro with Retina Display 2.6GHz.
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Please contact me or answer the question if you know anything about this!Exitio\'s Apple wrote:
Can Apple replace my macbook pro (mid 2012) retina's battery if I think that the battery health has gone bad/in need of and renewal???
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