Does apple replace iphone 4s with broken screen?

I want to learn about the apple replacement program. thanks!

If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5s. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit

Similar Messages

  • Does apple replace iphone 4 with refurb ones?

    So i replaced my iphone 4 with another one because it had issues. I asked the genius employee if i will be getting a new or refurbished one. He told me i would be getting a new one. He also said that my old one will be sent to a fatory to be recycled "properly" Now a friend of mine said she is friend with 2 apple employees that said they replace it with refurb ones they just lie and say they give new ones.

    I should correct you in that carriers seem to have a different return date than Apple does. Verizon has a 14 day policy, and Apple's is 30. I wish I remembered that when I bought my 4 since I could have returned it for a 4S...hm.
    Also, there isn't really any way to tell the difference between New and Refurb, even when using SN# identification methods (build number, production week, etc.).
    You'd also want to restore from a backup of the old device, to load app data, messages, contacts, etc. You wouldn't want to restore from backup, say if OP had purchased a new computer.

  • Will apple replace ipod touch4 with broken screen if warranty expired

    Someone please let me know if Apple will replaced Ipod4 with expired warranty for cracked screen. If so, does this fall under the $99 plan for replacement?

    The following quotation from Apple - Support - Service Answer Center mentions catastrophic damage or was disassembled into multiple pieces as exclusions. Other devices (iPhones for example) are repairable for cracked screens so I don't see why the iPod wouldn't. The above link also has the prices
    My iPod is not eligible for warranty service. What are my service options?
    Apple offers two options for iPods that are not eligible for warranty service. You can contact Apple or your Apple Authorized Service Provider for more information.
    iPod out-of-warranty battery replacement service: If your iPod requires service only because the battery's ability to hold an electrical charge has diminished, please refer to the Battery Replacement section for more information.
    Out-of-warranty service: If your iPod requires service for any other hardware failure that is determined by Apple to be repairable, Apple will service your iPod for an out-of-warranty repair service fee. Refer to the Repair Pricing section for more information.
    If Apple determines that an iPod is not repairable, for example, if it failed due catastrophic damage or was disassembled into multiple pieces, then out-of-warranty service is not available and your iPod will be returned. Please see Apple's Repair Terms and Conditions for further details.

  • HT4528 replace iPhone 5 with broken screen

    Hi, all!
    I've got Applecare on my iPhone 5....and I accidentally dropped it during an Improv performance from the stage.  How do I go about getting a replacement for it using my Applecare plan?

    I do...ok, cool!  Thanks! 
    Do you know if they'll just send a new one and I send this one back or what?

  • Does apple replace iphones with cracked screens?

    Does apple replace iphone 5c with a cracked screen ?

    If you purchased the extended care plan, AppleCare+, then they'll replace it for essentially any reason by turning in your damaged phone and $79. Otherwise, no.

  • Does Apple replace iPhone 4S screens?

    Does Apple replace iPhone 4S screens for a fee?  If so, how much does it cost?  I don't have Apple Care on the phone.

    No. You can exchange it for a replacement refurb: iPhone Service Support and Costs, Your cost would be for an out-of-warranty exchange.

  • Does apple replace iPhone 5 the used one with refurbished one

    I got replaced my Iphone5 with some issues and when i set my back up data
    I need to log in my Apple ID... and It just popped up with unknown apple ID.. even it was not one ID.. there were couple of different ID...
    so.. i thought maybe the ID were preveous owners?
    I did not want to get refurbished phone..;; coz I already had the issue with my phone before... and I dont want to go through AGAIN!!!
    Is it normally? Apple use refurbished one to replacement?? and.. even.. It looks like not a one time they replace with this iphone5...

    Yes, Apple  replaces defective phones with refurbished ones. However they wipe them clean, and guarantee they have no flaws before giving them to customers.
    Is very unlikely they would leave someone elses Apple ID on it.
    There were some issues with the iTunes and Apple stores that may have been responsible for odd apple iDs popping up, as several users reported as much.

  • Will Apple replace an iPod with broken charging port

    My daughter has had her iPod for a year will Apple Repair or replace an iPod with broken charging port.

    If still under warranty, Apple frequently says the damage is caused by operator error and would only be covered by an Applecare+ extended warranty.
    Apple will exchange your iPod for a refurbished one for $199 for 64 GB 4G and $99 for the other 4Gs They do not fix yours.
    Apple - iPod Repair price                       
    A third-party place like the following will replace the dock connector for less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens         

  • Does Apple replace iPhones that are chipped?

    I accidentally dropped my iPhone 4 on concrete, and the sides are chipped. But the screen isn't cracked. Does Apple replace/repair that, or?

    They will fix it, but it will cost you. I would call and ask. That is not covered under warranty.

  • Does apple replace iphone 5 chargers?

    I am trying to find out if apple replaces Iphone 5 chargers free of charge???

    If it is defective and not damaged, your phone is till under warranty, and of course it is the charger that came with it, they should. Have you contacted them to find out?

  • Does apple replace iphone for missing buttons??

    I was wondering, my friends iPhone 3gs his volume control button fell off and he is still under the apple care plan does apple replace the phone for missing buttons? other than that the phone is in pretty good condition as far as i can tell...

    If Apple determines the missing buttons are not due to abuse, it will be replaced if still under warranty.

  • Does apple replace iPhone chargers for free

    i wanted to know if apple replaces iphone chargers for free

    Only if they are defective and still under warranty.  Same as any other product.

  • Does Apple replace iphone 6 screens for free ?

    i have cracked my iphone 6 due to a accident and im wondering of they would replace it for free ?

    Not likely. Please make a Genius Appointment and take it in for service. See, also:
    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    You will find respective repair costs in the appropriate link:
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
    1. iResq or Google for others.
    2. Buy and replace screen yourself: iFixit

  • Does apple replace iPhone 5 screens

    I have had my iPhone for afew weeks now and today i cracked the screen. If i take it to the Apple store will they replace it or will i have to take it to another store (I have just been to one and they said it will take 3 months to get the new screen size)?

    No, Apple does not replace the screen.  Apple will offer you an out of warranty handset exchange.

  • Does Apple warranty cover cracks or broken screens?

    Does Apple warranty cover cracks, I got pushed and my iPhone is cracked. I need a new screen!!! Help

    No. You can have the device exchanged for a refurbished replacement.
    iPhone Service Support and Costs

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