Does apple replace my phone if it cracked

does apple replace my phone if it cracked

Your warranty does NOT cover accidental damage. 
If your phone is cracked, it wan be replaced as an out of warranty replacement.  In the US, this costs 199.00

Similar Messages

  • Does apple replace my phone if the home button keeps falling off?

    does apple replace my phone if the home button keeps falling off?

    Yes.
    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5s. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    You will find respective repair costs in the appropriate link:
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
    1. iResq or Google for others.
    2. Buy and replace screen yourself: iFixit

  • Does apple replace your phone (with problems and under warranty) with a new one or a refurbished one?

    ???

    Use this site to check the build date using the Ser. #
    http://www.chipmunk.nl/klantenservice/applemodel.html/
    I had to exchange my 5 yesterday, and it was a NEW 5, NOT refurbished. Thank you.

  • Does apple replace iphones with cracked screens?

    Does apple replace iphone 5c with a cracked screen ?

    If you purchased the extended care plan, AppleCare+, then they'll replace it for essentially any reason by turning in your damaged phone and $79. Otherwise, no.

  • Does apple replace iphone for missing buttons??

    I was wondering, my friends iPhone 3gs his volume control button fell off and he is still under the apple care plan does apple replace the phone for missing buttons? other than that the phone is in pretty good condition as far as i can tell...

    If Apple determines the missing buttons are not due to abuse, it will be replaced if still under warranty.

  • My iphone 4 doesn´t connect thorugh Wi-Fi, apple replaced my phone for a new one and it has the same problem. I have an ipod and it doesn´t have this problem. Does any one know what to do?? Thanks

    My iphone 4 doesn´t connect through Wi-Fi, Apple replaced my phone for a new one, but the new one  has the same problem. I have an ipod third generation and it doesn´t have this problem. Having compared both working at the same time, the iphone alsways lags behind or doesn´t even connect to the internet via Wi-Fi. Does any one know what to do?? Thanks

    Have you ever checked to see if there is an update for your router? If yes, then power off router. Then on iPhone go into settings and do a reset network settings. Power router back on, and try connecting phone to router.

  • Does Apple replace screens on iPhone 4s?

    The other day I dropped my phone and it cracked on the bottom right hand side to about the middle and I need to know does apple replace screens and if they do how much will it cost?

    No. They only replace the display on the 5 and 5c. An out of warranty replacement for the 4S will cost $199. They replace the entire phone.

  • I currently smashed my screen on my iphone 5 and I have repair warranty but I don't have the receipt, will apple replace the phone on the spot?

    I currently smashed my screen on my iphone 5 and I have repair warranty but I don't have the receipt, will apple replace the phone on the spot? or do they send it away and repair it?
    I bought the phone on ebay and it has no insurance or anything. but it has repair warranty until august.
    Im located in Melbourne - Victoria - Australia if that helps.

    Hi CleanAus.
    My tip is to go to the nearest Apple Store and make a appointment with one Genius Bar agent.
    Of course, they will not replace the phone for you but they will repair it if you pay for it.
    The warranty does not apply on cracked screens, caused by the user.
    Locate your nearest Apple Store here: http://www.apple.com/retail/storelist/

  • Does Apple replace iPhone 4S screens?

    Does Apple replace iPhone 4S screens for a fee?  If so, how much does it cost?  I don't have Apple Care on the phone.

    No. You can exchange it for a replacement refurb: iPhone Service Support and Costs, Your cost would be for an out-of-warranty exchange.

  • Does Apple replace iPhones that are chipped?

    I accidentally dropped my iPhone 4 on concrete, and the sides are chipped. But the screen isn't cracked. Does Apple replace/repair that, or?

    They will fix it, but it will cost you. I would call and ask. That is not covered under warranty.

  • Does apple replace ipod touch screens?

    Does apple replace a cracked ipod touch screen?

    Not exactly.  They replace the whole unit with a refurbished one.
    Replace broken screen on i-device - https://discussions.apple.com/thread/3869709 - lllaass post.  Similar one at https://discussions.apple.com/thread/3925666
    Apple - Support - iPod - Repair pricing - http://www.apple.com/support/ipod/service/prices/

  • My iPhone 5 dies at 20-24% it doesn't go all the way to 0%. Will apple replace my phone or fix my phone for free since its hardware problem and I have no money. This is my second iphone 5 replacement.

    My iPhone 5 dies at 20-24% it doesn't go all the way to 0%. Will apple replace my phone or fix my phone for free since its hardware problem and I have no money. This is my second iphone 5 replacement. I have no apple care so I'm worried. My phone has NEVER touched water! I only get 1/5 of battery use. I've also spent 30$ at the apple store on screen protectors for nothing! I really don't have 220$ nor 50$ I am on a strict budget. I believe I have to pay 220 not 50 ford a phone replacement for accidental damage. I don't know what category this falls under. I really need a new phone or battery. HELP! Will I have to pay? Also my screen lighting is all topsy-tervy every I put my screen on highest it won't work I have to wait about a minute? Forgot to mention that my apps exit out by themselves all the time when Im using them.

    So, have you tried a reset?  Restore from backup? Restore as new?  You seem to have a few problems but do not mention any action taken to resolve them.  What have screen protectors to do with anything?

  • The lock button on my Phone 5 has stopped working completely. It just will not work anymore so I have to rely on the auto-lock . Will apple replace me phone?

    I have an Iphone 5 on contract with T-mobile/EE. The lock button on my Phone 5 has stopped working completely. It just will not work anymore so I have to rely on the auto-lock . Will apple replace my phone or do I ahve to take it back to T-mobile? It is just short of a year into a 24 month contract.

    Yes; If it's under the one year hard ware warrnety and it doesn't have any damage on the device you can get it replaced, contact Apple ASAP

  • Will Apple replace my phone cord of the warranty is up?

    WI'll Apple replace my phone cord even if the warranty is up?

    If the warranty is expired, then they likely will not replace the cord at no charge.  Sorry.

  • How many times apple replace lock phone within warranty period.

    how many times apple replace lock phone within warranty period .
    How to buy an apple warranty extended in india.

    They will replace a defective iphone within the warranty period.  There is no limit of times they will replace.
    Call or contact Apple or look online at the Apple store to buy Applecare.

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