Does apple still take cracked screen returns?

and how do they do it? do they just give u a new one or do u have to wait?

Hi,
You may want to read the post at the very top of the forum?
Apple Are You Replacing Cracked Cracked Screen Nanos or not

Similar Messages

  • Is apple still replacing cracked screens?

    I have an Ipod nano I got about a month ago. I've taken pretty good care of it, and keep it in a leather case with a hard front/back and belt clip pretty much all the time (except when it's docked w/ the pc).
    Tonight I took it off my belt to plug it in, and the screen is cracked. There is no physical damages to the outside, but the lcd is obviously damaged, with the liquid puddling near the crack.
    I looked for information and found that apple was reportedly replacing screens/ipods with this issue as recently as February of this year, but am not finding anything more recent saying they are or aren't.
    I got my ipod delivered 8/18/06, but when I look it up on apple's warranty site it says it was purchased in 11/05. (I got it as a prize from a company, so it likely sat in their warehouse for a time.
    I'll call apple in the morning to speak with them, but does anyone have recent experience on trying to get service for a nano with a cracked screen and no external damage?

    Well, it seems it's not just the call center that's confused.
    I sent my iPod in, since the verdict seemed uncertain. The day they received it, the status on the website updated to say they had found accidental damage or abuse and service was declined. Below that it said they shipped the original back to me on 10/7/06.
    Several days later, I got an email from apple, saying that my replacement process had been completed, and the replacement ipod had been shipped to me. This email included a tracking number, where the website status did not. Tracking the package, it's shipping from China, so I'm assuming they actually did replace my nano. (I shipped the original to CA for service, so I doubt they shipped it back to me by way of china)
    I'll post again to be certain, but it seems they are still replacing ipod nano's with broken screens.

  • Does Apple warrenty a cracked screen if you don't have insurance?

    Does Apple warrenty or cover a cracked screen on an iphone 5 if you don't have insurance?

    Welcome to the Apple Support Communities
    Accidental damages aren't covered by the warranty, so you will have to get a refurbished iPhone for $229. That's because Apple doesn't repair iPhones, iPods touch or iPads

  • HT4993 Does apple care cover cracked screens?

    I was wondering if appel care covered cracked screens? Help please.

    Only if it came that way when you bought it or was caused by a manufacturing defect. Otherwise, it's considered the result of user negligence and not covered by the warranty. Take it in for service to find out.

  • Does Apple stores replace cracked screens??

    Please Help!!!!

    Only for iPhone 5.
    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5s. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
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    2. Buy and replace screen yourself: iFixit

  • Does Apple warranty cover cracked screens?

    I just got a white 64 GB iPhone 4S on Halloween and a little kid threw it on a marble floor and the screen is completely cracked ALL over.
    I recall back in 2008 a kid slammed my mom's white MacBook which cracked the screen and Apple fixed it for free within a matter of days.
    I guess my family doesn't have much luck when it comes to Apple products and little kids, huh?
    Any ideas?

    My son fell and used the phone to break his fall on concrete and shattered it. If the display isn't damaged And only glass needed then 129 dollars is still far more than needed. You can get the replacement kit for £20. I got mine fitted for £40 in total.
    So if the poster sees no bleeding in the display then I recommend just getting glass replaced which won't cost 129 usd

  • Does apple care cover cracked screens?

    My screen cracked and I purcahsed applecare and the computer two years ago. Does Applecare cover this?

    My understanding is that AppleCare does not cover accidental damage.
    AppleCare covers manufacturing defect.
    Give AppleCare a call. 1-800-275-2273
    Nothing to lose.
    Best.

  • Does apple care protect cracked screens?

    ???????????

    No. That is accidental damage and is NOT covered. However, perhaps you have homeowners insurance that will cover it? Does the credit card you purchased the iPhone with have such protection?
    If not, you can return your phone to Apple for a $199.00 non-warranty replacement.

  • Does Apple warranty cover cracks or broken screens?

    Does Apple warranty cover cracks, I got pushed and my iPhone is cracked. I need a new screen!!! Help

    No. You can have the device exchanged for a refurbished replacement.
    iPhone Service Support and Costs

  • Will apple still take your iphone if you change the color of the outside if the phone?

    Will apple still take your iphone if you change the color of the outside if the phone?

    There is no other place to get the original screen/parts other than Apple. And Apples does not sell parts.
    As soon as a 3rd party opens/changes the phone parts Apple will be able to tell and won't accept a phone that isn't original.
    You will need to look at other options or buy a new phone at full price and don't make any changes to it.

  • Does the warranty cover cracked screens?

    Does the warranty cover cracked screens? I dropped it by accident?

    SantannaF, just what are you saying?
    - The warranty that covmes with the iPod does not cover a broken screen.
    - When this post was written, there wan an extented warranty, AppleCare that yo could purchase the increased the waranry period from one year to two years. It still did not cover accidental damage like a broken screen.
    - Now, Apple offers for a price, AppleCare+. That covers replacment for a broken screen for a fee of $29
    extends your coverage to two years from the original purchase date of your iPod and adds up to two incidents of accidental damage coverage, each subject to a $29 service fee plus applicable tax.1
    http://www.apple.com/support/products/ipod.html
    SantannaF wrote:
    It is covered by the warranty

  • A have got not finished purchase and Apple still takes money from my credit card (14 times already).

    I had Russian Apple ID and then i wanted to change the country to USA.
    Everything was OK before this change but after it I am not able to pay for the applications.
    I am getting an error "You payment information does not match your banks record."
    I tried to buy an app directly after country change but purchase was not finalized.
    Now i see in my bank report that Apple still takes money for this application.
    App cost is near 8 $ and money were taken 14 times already.
    1. How can i cancel this broken (non finalized) order?
    2. How can i adjust my account info back to Russia?

    Contact iTunes Customer Service for your issue...
    Apple  Support  iTunes Store  Contact Us
    Also, re iTunes Store...
    You must be within the Country with a Valid Billing Address and Credit Card for that Country to use the iTunes Store of that Country...

  • Does apple still sell replacement A1342 batteries for the white unibody macbook

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    Apple - Support - iPod - Repair pricing - http://www.apple.com/support/ipod/service/prices/

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