Does AS10g Wireless Support Voice Recognition?

Hi,
We are looking to allow customers to create service requests in Oracle CRM via a voice recognition interface. The customer could speak answers to pre-defined questions over the phone and this is loaded into the CRM via an XML interface. Does AS10g wireless support this? If so, are there standard templates or does everything need to be custom built? Is this a lot more effort than other types of programming?
Any help would be appreaciated.
Paul

As far as I know, there isn't anything packaged to log SR into Oracle CRM using voice. But there is similar application available for Field Service Technicians. Technicians can get Customer/Task information using normal phone and using voice commands.
You may try to build a custom application using Mobile XML (MXML) of Oracle iAS Wireless for this purpose.
Thanks,
Hardik

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