Does CRM 2007 integrate into portal....?
Dear Experts,
Please clarify me in this.I am new to CRM 2007.
1)Does CRM 2007 functionality can be provide to customer through portal or CRM itself having the feature in 2007.
2) Does ERP integrate into the CRM Portal.
3)Does CRM Reports can be accessible thru internet with out portal.
4) What are all the futures of CRM 2007 related to Portal.
suggest me inthis.
Thanks in advance
Lohi.
Lohitha
1)Does CRM 2007 functionality can be provide to customer through portal or CRM itself having the feature in 2007.
Answer : Can be provided to Customer using Portal as well as CRM 2007 UI.
2) Does ERP integrate into the CRM Portal.
Answer : Not sure what you try to ask.
With what i understand from Q, the answer is : CRM integrates with ERP.
Portal is User Interface for Customer.
3)Does CRM Reports can be accessible thru internet with out portal.
Answer : Yes but Through CRM 2007 UI
4) What are all the futures of CRM 2007 related to Portal.
Answer : Portal is optional when used with CRM 2007.
Basically it depends upon the Customer interest in using Portal with CRM 2007.
I hope this answers your questions.
Thanks
Allot points if this helps !
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I have a requirement in regards to the CRM 2007 and portal integration.
We have integrated a business role from CRM and CRM 2007 WebUI is now an integrated part of the portal. But in this we are missing the 'Personalize' option that is in CRM WebUI in portal.
So can anyone suggest me any solution how to go ahead for the personalize development in enterprise portal.
Thanks.Hello, Aparna,
In CRM 2007 integrated into portal, the links like Personalize are part of so called Masthead iView. To get that view instead of the standard one, you need to configure the portal rules to load CRM desktop, instead of the standard one. You can find the instructions how to do it at the following path:
http://help.sap.com -> SAP Business Suite -> SAP Customer Relationship Management -> SAP CRM 2007 6.0 -> Application Help -> SAP Customer Relationship Management -> Components and Functions -> Basic Functions -> UI Framework and Configuration -> Portal Integration-> Adapting the CRM Portal Desktop
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we actually use CRM 4.0 in a portal environment and are about to upgrade to CRM 2007. To reduce the release dependencies (not only for CRM, also for BI, ...) we think about setting up a Federated Portal environment.
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But I've never heard of sophisticated telephony running in the portal (I've only heard of making outbound calls from a dialler pad)
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The Concept of CTI has come to effect for the call center business, where if Pure WEBUI is functional & used. In A call center Interaction center we might not need a Portal access, however, Portal access is given to users where the usage is individual or for the sales Service or marketing force.
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Runtime Errors SYNTAX_ERROR
Date and Time 17.11.2010 14:06:45
Short text
Syntax error in program "CL_HTTP_SERVER_NET============CP ".
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I was trying to upload the CRM BPs into EP then it throwing some error.
My Portal version is EP 7.0 SP 16 and
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Give me any suggestions or guidelines on this.
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Can anyone explain the main differences between CRM 2007 and CRM 7?.
Can anyone explain the main differences between CRM 2007 and CRM 7?.
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CRM 2007 Integration with Lotus Notes 8.0 (Groupware Integration)
Hi
We are doing CRM 2007 Integration with Lotus Notes 8.0. So i need your help in this regard.I have the following documents with me.....
a) SAP CRM Groupware Connector Relase 4.0 (Installation Guide)
b) SAP CRM Groupware Connector Relase 4.0 (Administrative Guide) c) MapBox 4.0 sp 11 &
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We have started with Groupware connector Release 4.0 Installation guide
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Procedure
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Now my questions are....
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Thanks in Advance,
Ajay.Hi Peter & Stephen
Thank your very much for quicke replies.
Peter in one of the messages Martin Dauer wrote the following recently on Oct 23 08. , so do you want me to confirm once again before proceeding further.
Re: Link between sap crm 2007 with lotus 8
Posted: Oct 23, 2008 10:30 PM in response to: Naveen Raju E-mail this message Reply
Hi Naveen,
thanks for your detailed description. This is exactly the way how the Client GWI is getting set up. one little remark from my side on the steps.
The user field are not required to be filled if you use Lotus Notes. this is only for the case of MS Outlook where you can start the synch from the OL Screen as well.
The password field is not used with either groupware system. So you leave it blank and with the first replication run you are asked to type (and maybe save) your password. it is there as the application is shared with Mobiel sales as well and therfore we could not get rid of it.
Supported platforms
In general both the server and client GWI were tested with Lotus 8.0 and CRM 7.0.
For server GWI Domino 8 is already supported for greater CRM 5.0, so should work with LD 8.0.
The installation guide for GWI is available here ...
http://help.sap.com/saphelp_crm60/helpdata/en/44/559f3699d908fae10000000a422035/frameset.htm
I case of further issues pls contact me by mail or to this post.
best regards.
Martin
Thanks & Regards
Ajay -
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Gentlemen,
I have a problem while import u201CSAPKU60003 & SAPKNA7013u201D into SAP CRM 2007,
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SAP_ABA 700 0015
SAP_BASIS 700 0015
PI_BASIS 2006_1_700 0006
ST-PI 2005_1_700 0006
CRMUIF 600 0003
SAP_BW 700 0017
SAP_AP 700 0012
BBPCRM 600 0002
First I had the following error:
Syslog: k CQ3 : UMGSETTING& rscpexcc 12
GetDBMigrateCodePagesLangs uses TCP0D, TCPDB, TCP0C.
0 entries from FUNCT (%/SAPCND/CNF_GET_RECORD_FROM_DB%) deleted.
0 d / 0 i / 0 u / 6 = 100% ucf FUPARAREF
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0 entries from RODIR (FUNC/SAPCND/CNF_GET_RECORD_FROM_DB) deleted.
0 entries from RODIR (FUNC/SAPCND/CNF_GET_RECORD_FROM_DB) deleted.
0 d / 0 i / 0 u / 1 = 100% ucf TFTIT
1 entry for TFTIT imported (D/SAPCND/CNF_GET_RECORD_FROM_DB*).
successfully set a temporary lock on table REPOSRC
REPOS /SAPCND/LDETERMINATION$14 A replaced.
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[dev trc ,00000] Wed Nov 26 16:33:14 2008 1315447 8.171484
[dbdsoci. ,00000] *** ERROR => invalid offset 0 for placeholder 16
71 8.171555
unsuccessful statement: EXEC SQL: SELECT ID,OBJECT,LANGU,TYP,VERSION FROM DOKIL WHERE (LANGU IN (?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,
dsql_open returned with unexpected error code 2
Please contact the SAP support.
End of Transport (0016).
date&time: 26.11.2008 - 16:33:14
5 warnings occured.
3 errors occured.
Main import
End date and time : 20081126163314
Ended with return code: ===> 16 <===
After I got this error I upgraded the Kernel from patch level 159 to 179,
After that I restarted the update again but the system is still running on u201CIMPORT_PROPERu201D and dose not given any update,
From Import logs of the queue I can see the following,
Summary:
24 DOCUT imported.
16 DYNPS imported.
30 DYNPT imported.
387 REPOS imported.
43 REPOT imported.
Totally 505 Objects imported.
Totally 3636 tabentries deleted.
Totally 14 objects activated.
Totally 12229 tabentries imported.
62066888 bytes modified in database.
[dev trc ,00000] Wed Nov 26 18:14:19 2008 20996974 40.917838
[dev trc ,00000] Disconnecting from ALL connections: 30 40.917868
[dev trc ,00000] Disconnecting from connection 0 ... 287 40.918155
[dev trc ,00000] Closing user session (con_hdl=0,svchp=00000000003005B8,usrhp=00000000002FB748)
5759 40.923914
[dev trc ,00000] Detaching from DB Server (con_hdl=0,svchp=00000000003005B8,srvhp=00000000061530E8)
921 40.924835
[dev trc ,00000] Now I'm disconnected from ORACLE 8230 40.933065
[dev trc ,00000] Disconnected from connection 0 90 40.933155
[dev trc ,00000] statistics db_con_commit (com_total=527, com_tx=307)
59 40.933214
[dev trc ,00000] statistics db_con_rollback (roll_total=0, roll_tx=0)
52 40.933266
Disconnected from database.
End of Transport (0004).
date&time: 26.11.2008 - 18:14:19
2 warnings occured.
Main import
End date and time : 20081126181419
Ended with return code: ===> 4 <===
Please advice me.
Regards,
AhmedI have similar problem while updating support packages in SAP R/3 4.6C environment.
000 unsuccessful statement: EXEC SQL: SELECT ID,OBJECT,LANGU,TYP,VERSION FROM DOKIL WHERE (LANGU IN (?,?,?,?,?,?,?,?,?,?,?,?,?,?,
000 dsql_open returned with unexpected error code 1
000 unsuccessful statement: EXEC SQL: SELECT ID,OBJECT,LANGU,TYP,VERSION FROM DOKIL WHERE (LANGU IN (?,?,?,?,?,?,?,?,?,?,?,?,?,?,
000 dsql_open returned with unexpected error code 1
Here is an outline of series of events that happened:-
We are applying in support packages in SAP R/3 4.6C HR Development
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-Updated kernel, tp , r3trans and SPAM level to latest level.
We received the following error in Import_Proper step of Support
package upgrade. Though the step has been repeated after making sure
that we have all the required files at OS level, we go this error
repeatedly.
Main import
Transport request___: SAPKB46C52
System______________: TFI
tp path : tp
Version and Release: 305.13.25 46D
check-sum error in datafile after 9374854 bytes.
Main import
End date and time : 20081205192603
Ended with return code: ===> 16 <===
When we renamed Co-File & data_file at OS level to see if the files are
created again and reran we got the following error.
Main import
Transport request___: SAPKB46C52
System______________: TFI
tp path : tp
Version and Release: 305.13.24 46D
Main import
End date and time : 20081205185117
Ended with return code: ===> 12 <===
We tried importing the individual support package SAPKB46C52 from STMS
and the transport cancelled at an earlier step with the same error.
Dictionary import
Transport request___: SAPKB46C52
System______________: TFI
tp path : tp
Version and Release: 305.13.25 46D
check-sum error in datafile after 9374854 bytes.
Dictionary import
End date and time : 20081205195929
Ended with return code: ===> 16 <===
While playing around I have deleted the transport from the tp buffer
and added manually, before doing so I made a backup of tp buffer at OS
level and I got following error though I reverted back to backed-up
copy.
- Error in phase: IMPORT_PROPER
- Reason for error: TP_BUFFER_INCONSISTENCY
- Return code: 0008
- Error message: Wrong sequence of Packages in the tp buffer (e.g.
SAPKB46C52 )
I then tried to disassemble the package separately and reran the
import queue. Now I have RC 8 on that support package.
When I did R3trans -l on the datafile it completed successfully.
D:\>R3trans -l \usr\sap\trans\data\RB46C52.SAP
This is R3trans version 6.05 (release 46D - 27.10.08 - 16:32:00).
R3trans finished (0000).
I verified the size of file "CSR0120031469_0023301.PAT" and it is the
same as mentioned in SSP.
Let us know is there is a workaround. -
CRM 2007 _ Portal Integration
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Thanks
HariniMuralidhar,
I browsed through the notes and i couldnt find any relevant information on EP 7.0 and CRM 2007. I have configured portal (Ep 7.0) with CRM 5.0, BI 7.0, ECC 6.0 and SRM 5.0. Problem i am facing is only specific to CRM 2007 and Portal Integration not an general Portal Problem.
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