Does CS6 not qualify for CC's "existing customer offer"?

The Adobe IDs are the same. I've tried entering the serial number with no luck, does Master Collection really not qualify me for this offer? Does this have to do with my CS6 being from 2012?

It definitely qualifies. Seems to be an issue with Adobe's registration system.
Contact Adobe Customer Care to resolve
Try http://helpx.adobe.com/contact.html

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            31
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      2    from  FLX_TIME1_ARCHIVE partition(sys_p122)
      3  /
      COUNT(*)
            11
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