Does erase all content and settings remove icloud?
Hi everyone
Apologies if this is a stupid question!
I sold my iphone 5 today and used the erase all content and settings function to wipe the phone. My icloud account was turned off on the phone before this. I just want to make sure i have completely broken the link between my icloud and my old phone. I have logged into my icloud and my old phone is not under the list of devices or in find my iphone. The phone is also not linked to my support profile so does this mean i have completely de registered it?
Many thanks in advance
Yes. Read here: What to do before selling or giving away your iPhone, iPad, or iPod touch.
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EErase the iPad to factory settings
If you want to sell iPad, make sure you erase all content and settings:
Go to Settings > General > Reset, then tap Erase All Content and Settings.
This will completely erase your device and turn off iCloud, iMessage, FaceTime, Game Center, and other services.
If you're using iOS 7 and have Find My iPhone turned on, your Apple ID and password will be required. After you provide your password, the device will be erased and removed from your account so that the next owner can activate it.
http://support.apple.com/kb/HT5661 -
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Hi DaVince Vince,
I'm sorry to hear that you are having issues with your iPhone. I also apologize, I'm a bit unclear what issues you were having that led up to the attempted Erase All, and/or exactly what behavior you are seeing now (restarting, not responding at all, etc). If you are seeing an Apple Logo screen and your iPhone does not appear to be starting correctly, you may find the following articles helpful:
If your iOS device restarts, displays the Apple logo, or powers off while you're using it - Apple Support
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Regards,
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